From:                              route@monster.com

Sent:                               Thursday, September 24, 2015 11:54 AM

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This resume has been forwarded to you at the request of Monster User xapeix03

Shikha Handa 

Last updated:  09/28/13

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Boca Raton, FL  33433
US

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RESUME

  

Resume Headline: Shikha Handa Resume

Resume Value: rkw8dwqrevjqrnrs   

  

 

SHIKHA HANDA

E-mail: shikhahanda@gmail.com

Contact Number: 408-839-1603

 

 

PROFILE SUMMARY

 

·         7 years of total experience in Quality Assurance that includes Software Testing of Standalone, Client & Server and Web based applications of Web Hosting, Insurance and Telecom Domain.

·         Currently leading the QA initiative for a SOA based loosely coupled, product agnostic OSS-BSS system, the implementation of which is following the Agile Methodology.

·         Also Liaison between multiple delivery teams e.g. Development team, Business Analysts, SCM teams, UI/UX teams.

·         Thorough with STLC, QA Process, Code Coverage and different type of testing like End to End Testing, System Testing, Database Testing, Security Testing, Regression Testing, API Testing.

·         QA disciplines: Test Cases Planning, Test Cases Designing, Test Cases Execution, Defect Logging, Defect Tracking, Preparing Defect and Execution Status Reports, SME Reviews, SWAT Activities, Closeout Activities

·         Subject Matter Expert on Interwoven Teamsite Content Management System (CMS).

·         2.6 years of experience in HP Quality Centre.

·         Have worked on HP QTP. Thorough with the concepts of Advanced QTP that involves Parameterization, Checkpoints, Regular Expression, Descriptive Programming, Working with Excel and Database Connections.

·         2.6 years of experience in Database Testing (worked on Ensemble). Have goods hands on writing SQL queries.

·         Great team player and having a positive attitude towards learning.

·         Worked on IBM’s Ration products like Rational Manual Tester, Rational functional Tester, Clear Quest Test Manager, Clear case, Testing of Java/Flex applications, writing Junit Test cases (White Box Testing)

·         Worked on SilkTest2009 and Google’s Window Tester

·         Currently working on Selenium for Test Automation in the project

 

 

 

SKILLS

Technical

 

 

Operating Systems

Windows XP

Databases:

Oracle, DB2

Automated /Test Management/ Configuration Management/Testing /thers Tool:

QTP 9.2, IBM Rational Functional Tester (RFT 8.1), SilkTest 2009,Window Tester / HP Quality Centre, Window Tester Pro, JMeter, Clear Quest Test Manager/ IBM Rational Manual Tester 7.0/ IBM Clear Case (CCRC with eclipse), WinCVS/ TOAD, Aqua Data Studio, Selenium, Test Link, Greenhopper, SOAPUI

Bug Tracking System:

Change Synergy, Rally, Bugzilla, JIRA

Other Applications:

Interwoven Teamsite Content Management System (CMS)

 

Functional
 

·         Automation Testing using Mercury QTP, Rational Functional Tester, Window Tester and SilkTest

·         Experience on White box testing. Have worked on writing Junit test cases for testing the scenarios where UI is not available.

·         6 months of experience in automating Linux based application using Google’s Window Tester Pro

·         3 months of experience in SilkTest2009

·         Performance testing using JMeter.

·         Thorough with STLC, QA Process, Code Coverage and different type of testing like End to End Testing, System Testing, Database Testing, Security Testing, Regression Testing, API Testing

 

 
Process / Methodology

 

·         AGILE/SCRUM

·         WATERFALL

 

 

 

PROFESSIONAL PROFILE

 
Employment History

 

Period

Employer

Location

Designation

Jul’10 - date

Interra Information Technologies

Noida

Team Lead

Apr’09 – July’10

Fiserv

Noida

Sr. Test Engineer

Sep’06 – Mar’09

Sapient Corporation

Gurgaon/Noida

Associate QA L2

 

 

Major Clients

 

·         Verio

·         Vmware

·         Stoneriver

·         Sprint

 

 

Detailed Project Profiles

 

Period: 22nd Dec’2011 till date

Employer: Interra Information Technologies

Client: Verio

Project Name: Verio Marketplace

Domain: Communication Service Provider

Role: Sr. QA Lead

Technology: Java

Methodology: Scrum

 

Project Summary:

 

The project is the design and development of OSS/BSS system from ground up for the CSP (Communication Service Provider) Domain. It is a pure Product Development engagement for the client who is in the Domain, Hosting and Cloud Services. The product can be imagined as development of an ERP System and consists of Customer Management, Product Management, Promotion Management and Order Management systems.  The parent organization of the client is one of the largest telecoms of Japan. Post the development the product will be implemented across geographies for varied companies. The team did the entire architecture in 2011 and from April 2012 the design and development of the Product has commenced. The alpha release is lined towards of the end of year 2012 and then the Beta release is in 2013.

 

The Product has three (3) tracks using the latest open source technologies available in the market today. First track is the SOA (Service Oriented Architecture) track involving Java, J2EE, Spring, Hibernate for creation of RESTful Webservices, BPM (Business Process Modelling), Rule Engine (Drools), Oracle as the DB. The ESB (Enterprise Service Bus, middle ware platform) adopted is WSO2. The second track is Portal. The portal will consume the services to display them on the GUI. A portal framework is being designed and development for the same and the technology involved is Java, J2EE, Sencha ExtGWT (GXT), Spring, Hibernate and Oracle. The third track is Ecosystem Integration where the OSS/BSS system will need to interface with varied systems present in the customer ecosystem. Interfaces for integration with each of these systems.

 

The InterraIT QA team is responsible to test the functionality of the OSS-B system to ensure its quality. The team is responsible for writing functional and non- functional test cases, automation of the sanity and regression scripts, and defect logging and tracking.

 

 

Responsibilities:

 

·         Playing the role of QA Manager

·         Responsible for overall quality of the project deliverables

·         Understanding the client requirements and defining them

·         Creating Test Plans/Test Strategies for SOA, Portal and Integration tracks

·         Reviewing the team members tasks/deliverables

·         Resource Planning

·         Identification best testing tools and practices

·         Client Communication

·         Preparing Dashboards for the Senior Management

·         Ramping up the team on new automation/testing tools

·         Release Management

·         Conducting Reviews for the Business Processes

 

 

Detailed Project Profiles

 

Period: 1st August’10 till date

Employer: Interra Information Technologies

Client: Vmware

Project Name: Workbench QA

Domain: Virtualization

Role: QA Lead

Technology: Java

Methodology: Waterfall

 

Project Summary:

The goal of this project is to ensure the quality of Vmware Workbench Virtual Application. Workbench is an extension of Eclipse IDE and is commonly known as Vmware’s IDE.This application is used by the Vmware’s partners like IBM, HP, Dell etc to run the certification tests to ensure that their hardware is compatible with Vmware’s softwares. This product helps the partners and developers integrate the tools which they use in their daily activities and hence help them in automating their activities.

 

Responsibilities:

 

§         Playing the role of QA Lead

§         Test Cases planning that involved Estimations and LOE calculations.

§         Developing Automation strategy

§         Customizing the existing Automation frameworks

§         Automation of Workbench using Google’s Window Tester

§         Automation of web based application using Silk test 2009

§         Providing Automation solutions to the customer

§         Providing QA processes solution to the customer

§         Defect Logging

§         Defect Tracking

§         Preparing Management Dashboards

§         Creating Project Reviews

§         Code Reviews for the team

§         Team Handling

 

 

 

Period: 1st May’09 to 31st July’10

Employer: Fiserv

Client: Stoneriver

Project Name: Ignition

Domain: Insurance

Role: Automation Lead

Technology: Java and Flex

Methodology: Agile & Scrum

Project Summary:

The goal of this project is to build an Integrated Insurance platform for one of the US’s leading Insurance Service provide. The product aims in providing the product to the insurance companies of all the Lines of Business that comes under Property & Casualty Insurance. The product is being developed using Java and Flex framework.

Responsibilities:

§         Playing the role of Automation Test Lead

§         Test Cases planning that involved Estimations and LOE calculations.

§         Test Cases Designing

§         Test Cases Execution

§         White Box Testing writing JUNIT Test cases.

§         Defect Logging

§         Defect Tracking

§         Preparing Defect and Execution Status Reports

§         SME Reviews

§         SWAT Activities.

§         Closeout Activities

§         Managing the track

§         Communication with the clients at onsite to understand the requirements and knowledge transfer of the requirements to the offshore team.

§         Issue resolutions by coordinating with the development team onshore.

§         Communication of the defect and execution status to the clients.

§         Handling of Production supports both at onshore and offshore.

§         Preparing Status Reports and communicating them to the clients as well as within the team.

 

 

 

 

 

 


 

 

 

 

 

Period: 25th Sept’2006 to 18th March’2009

Employer: Sapient

Client: Sprint

Project Name: SALES

Domain: Telecom

Role: Team Member

Project Summary:

Sprint is one of the Leading Telecommunications Provider in US. The goal of this project was to test all the applications used in their different functional areas like Order Processing, Billing, Networking, HR, content management applications, online store etc in order to ensure the quality of all the applications.

Responsibilities:

Was aligned to Order Processing Functional Area of Sprint that included testing all the applications used for Order Placement through Telemarketing and through third parties and also activations of the orders. Was responsible for testing the applications used in Sprint Retail Stores; applications used Sprint Dealers.

In this project, was responsible for testing the following applications:

Interwoven Teamsite Content Management System (CMS) - This application was used to deploy the content on the portals used by Sprint Retail stores. The various workflows for content creation, submission, deployment and deletion were tested.

LDAP (Light Weight Directory Access Protocol). This application was used to create, update, delete the users accessing the SALES portals of Sprint Retail Stores. Various access rights to the different types of retailers and Sprint Dealers were given using this application.

Digital Certificates- For Security purposes only authorized Dealers of Sprint were allowed to login to the Sprint Websites. The Dealers were asked to download digital certificates on their machines and the dealers with valid digital certificates were allowed to access Sprint Tools. This involved testing the download process of the certificates and authentication verification.

Account LookUp- This application was used by the Sprint’s Sales Representatives for looking the customer’s billing as well as account information. This application also maintained rebate information for the customer.

ARMS- This application was used to maintain the information of all the Sprint Indirect Dealers.

Mobile Serial Number Lookup Application: This application was used to identify whether a mobile was lost or stolen based on the mobile serial number. It also reported whether a particular handset is reported as fraud.

 

iScrub or Do Not Disturb: This application was used to verify that the customers who have registered themselves for Do Not Disturb policies will not get any marketing calls from Sprint Sales Reprensentatives.

SOAR- This is an online form used by the Sprint Indirect Dealers to submit the customers’ requests for updating the address, any bill modification request, change in price plans.

Telemarketing Order Entry System (TOES) - This application was used by the telemarketing representatives to take the order on the phone from the customers. This application was used in Sprint’s call centre to place various types of orders.

Fulfillment and Activation Tool (FAST) - This application was used to activate the orders which were placed through different channels like TOES, OVM, Online Store, Websales etc,

Responsibilities on this project for Test Case Management included the following activities:

§         Test Cases Planning that involved Estimations and LOE calculations.

§         Test Cases Designing

§         Test Cases Execution

§         Defect Logging

§         Defect Tracking

§         Preparing Defect and Execution Status Reports

§         SME Reviews

§         SWAT Activities.

§         Closeout Activities

§         Managing the track

§         Communication with the clients at onsite to understand the requirements and knowledge transfer of the requirements to the offshore team.

§         Issue resolutions by coordinating with the development team onshore.

§         Communication of the defect and execution status to the clients.

§         Handling of Production supports both at onshore and offshore.

§         Preparing Status Reports and communicating them to the clients as well as within the team.

 

HCL Technologies: Worked as Technical Support Officer for 8 months supporting the British Telecom customers in troubleshooting LAN and Wireless Internet connections.

 

 

TRAININGS / CERTIFICATIONS

 

Year

Training / Certification

Organization / Principal

 

INS-21

Fiserv/Insurance

 

Had undergone training on automation tools like QTP, RFT, Silk Test

 

 

 

 

EDUCATIONAL BACKGROUND

 

Year

Degree

University

2006 

Master of Computer Application (M.C.A.)

IGNOU, India

2002

  Bachelors in Information Technology (B.IT)  

Guru Nanak Dev University, Amritsar, India

 

 

 

HRRMT03 Ver 1.1                            Page 2 of 6



Additional Info

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Current Career Level:

Manager (Manager/Supervisor of Staff)

Work Status:

US - I require sponsorship to work in this country.

 

 

Target Company:

Company Size:

 

Target Locations:

Selected Locations:

US-FL-Ft. Lauderdale