From: route@monster.com
Sent: Thursday, September 24, 2015 11:55 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Application
This resume has been forwarded to
you at the request of Monster User xapeix03
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TECHNICAL LEADER
SANJEEV KUMAR CHOUDHARY
828 Franklin St. Apt No. 505
Phone No: 650-888-9138
Email: sanjeev_choudhary@yahoo.com
Skype: sanjeevkch Objective: Technical leader
in a high-tech company responsible for applications development projects
using my creativity, technical skills and team management skills to deliver
projects on schedule and budget.. Summary: · 11 years
of experience in managing and developing the complete life cycle of IT
projects and systems involving requirement analysis, design, development,
prototyping and testing. · Exceptional depth and experience in Salesforce, Java/J2EE/Hibernate/Spring,
Oracle DB/PL-SQL and Mobile Applications. · Worked as a Salesforce Architect and Subject
Matter Expert (SME) for Salesforce Service Cloud implementation at Dish
Digital. · Senior technical architect at Genentech working on
the Genentech Pharmaceutical and Salesforce mobile applications. · Worked as a technical lead for Bank of America on
their Loan, Mortgage and Lending Application. · Worked with Salesforce.com in the R & D team. ·
Worked with Oracle
Corporation, on next generation Oracle 11i Fusion workflow integration,
and Oracle CRM products for 7 years. ·
Helped Oracle
Apps get new customers through Workflow Integration. ·
The
acceptance of the Workflow Integration solution as part of Oracle 11i
Fusion initiative by the customer community has greatly increased sales of
Oracle products. · Worked with Silicon valley mobile technology start-ups Mobio.net,
Airmedia, Everypath Inc. and Seven Networks. · Developed applications using J2EE technologies such
as JSP, Servlets, Struts, EJB, Oracle
Jdeveloper, Oracle 9iAS, Oracle Portal, WSO2 Oracle Enterprise Apps and
Web Services. · Deep knowledge of Oracle 11ix CRM products. · Introduced Extreme Programming (XP) and JUnit testing
methodologies in the team. · Excellent inter-personal and communication skills. Education: B.Tech and
Masters in Applied Physics - Indian Institute of Technology, India (IIT
Kanpur, India) Certifications and Awards: ·
Winner of the
2010 Q1 IT Star award at Salesforce.com ·
Sun’s Java
2.0 Programmer’s Certification. Work Status: ·
I am US
Citizen. ·
Looking for
SFDC/Java/J2EE/Oracle architect/Sr. Developer/Team lead positions. ·
Looking for REMOTE
work opportunities. Professional
Experience:
Dish Digital, Denver, CO
Jan 2014 – Present. Senior SFDC Architect/Technical Lead/SME Dish Digital is the ‘Video on Demand’
subscription part of Dish World after the acquisition of ‘Blockbuster on
Demand’ business. Dish Digital has decided to use Salesforce.com for their
Customer and internal Subscription Portal, Contact Center operation and Live
Agent support across ‘Blockbuster on Demand’ and Dish World business. They wanted to replace their existing
internal Web Portal Tool for subscription, account creation and management
and billing (called Icepack with UMS backend system) by Salesforce. Dish Digital was using Zendesk for customer
support, ticketing management and the call center. This project involved Salesforce Service
Cloud implementation to replace Zendesk. They are planning to use Salesforce
Live Chat also to replace Zendesk. They were planning to use Zuora for their
subscription billing and recurring revenue model. Zuora integrates well with
Salesforce. CTI integration is also planned for the next phase. They are using SharePoint for maintaining
their Knowledge base, training materials, QA, technical FAQs and keeping
track of tickets. SharePoint would be phased out and replaced by Salesforce
Knowledge base. To escalate a ticket to engineering we integrated with JIRA.
Report creation would also be done in Salesforce.com. The main goal was to adopt a unified CRM
process and give a unified experience and knowledge base to agents and
customers to enhance productivity through Salesforce Service cloud
implementation. Their long term objective is to use Salesforce.com platform
for their future growth. They also want to have a unified CRM process for
both Dish World and ‘Blockbuster on Demand’. I was hired as a Salesforce technical
architect and subject matter expert (SME) to understand their current
system and help them transition to the Salesforce Service Cloud and to
integrate it with systems like Zuora, LiveChat and JIRA. I was also involved
in the design and development on the Salesforce Force.com platform. Responsibilities -
Discover,
Plan and Analyze the Dish Digital existing subscription model. -
Build
the prototype for the subscription and accounts model and giving the demo to
the customer. -
Requirement
gathering and finalizing the user stories with the business analysts. -
Design
the system and customizations in Salesforce. Plan for configurations. -
Leading
the detailed design effort. -
Involved
in recruiting and training the offshore development team. -
Involved
in the development and testing on Force.com environment. (Apex, Triggers,
Workflows and configurations) -
Managing
the offshore development team and doing code review, knowledge transfer and
maintaining the quality of the code. -
Devising
strategy for integration with , Salesforce LiveChat, Zuora and JIRA. -
Doing
the Data Migration from Zendesk, Recurly, existing Web Portal (Icepack),
SharePoint to Salesforce. -
Develop
the functionality for Ticket Creation and Ticket Disposition. -
Involved
in testing the application in the UAT and maintaining the quality of the
code. Doing Integration and System testing. -
Working
on a data migration plan and QA & production deployment plan.
Rollover plan for systems like Zendesk so that we know how to move agents
from Zendesk to SFDC based on the peak and non-peak contact hours. -
Implemented integration on Salesforce.com and
Financialforce.com, also involved Financialforce.com application to support
business processes. -
Dealing
with large data volumes of the order of million accounts. -
Data
import/export. Mapping external to Salesforce id. -
Giving
training to Live Agents and Salesforce users on report generation,
subscription and account management for adopting the new application -
Working
with SFDC Objects like Opportunities, Opportunities Products, Appointments,
etc. -
Providing
the production support the deployed application. . Environment: Salesforce,
Salesforce Service Cloud, Data mapping, Eclipse 3.5, Zendesk, Zuora (Zuora
360), Salesforce LiveChat, Salesforce CTI, Call center, SharePoint 2010, CSS,
JIRA 6,2, Recurly 2.1, ETL, XML, XHTML, Data loader, JavaScript, HTML5, Java,
Web Services SOAP. Force.com, Salesforce APIs, Oracle 11i, Apex, Javascript,
JQuery, Visualforce, Salesforce Workflow Designer, Salesforce Mobile Tool,
Javascript, Apex, Visualforce, Salesforce Workflow Designer, Salesforce
Mobile Oracle
Consulting
July 2014 – Oct 2014 Senior Oracle Architect/Technical Lead/SME This project was to integrate and migrate
data between Oracle Fusion Sales Cloud, JD Edwards and Big Machine. The
client is using Oracle Sales Cloud (OSC) , Big Machine (BM) and JD Edwards
(JDE) for their CRM order management process. Oracle Sales Cloud is used for
Lead and Opportunity management. They are using it for creating Opportunity
which is related to an Account and a Contact. They are using Big Machine for
generating Quotes and JDE for order generation. Big Machines provides a
full range of solutions for the Oracle CPQ Cloud (Configure, Price, and Quote)
. We will be integrating these three CRM
systems here viz. Oracle Sales Cloud (OSC), Big Machine (BM) and JD Edwards
(JDE) so that the client can have an integrated Opportunity – Quote – Order
generation process. This project involved: ·
Review
Integration Requirements ·
Review
Process Flow (Opportunity – Quote – Order) ·
Review
integration approach for Oracle Fusion Sales Cloud and Big Machine
(bi-directional) ·
Review
integration approach for JD Edwards to Oracle Sales Cloud (one-way – extract
order header from JDE) ·
Finalize the
approach based on Client's infrastructure support and Oracle best
practice. ·
Doing data
migration between these systems. Environment: Oracle, Oracle
Sales Cloud, Oracle Fusion, Data loader, Oracle CRM, JD Edwards, Big
Machines. Java/J2EE Genentech, San Francisco CA
Feb 2012 – Dec 2013 Senior SFDC Architect Genentech is one of the biggest biotech and
pharmaceutical firm. Genentech has one of the biggest Salesforce codebase. I
was working in the Genentech SFA and Mobility (called ‘On The Road’)
applications to be accessed on iPhone and iPad. The SFA Mobility application
could be used in the online/offline mode. Using the mobility applicaton the medical
reps can view account lists and details, make calls to physicians, view interactions, create
interactions, create medical communication requests and do sampling. . Responsibility: ·
I am working
on the business requirement document with the business analysts to finalize
the SFA and Mobility application requirements. ·
Leading the
design and architecture effort. ·
Understanding
the business rules for the medical and pharmaceutical industry and defining
these rules in the SFDC realm. ·
Involved in
recruiting and mentoring the other team. ·
Developing
triggers and custom objects using Apex and Force. ·
Integrating
the SFA application with the other Genentech apps. ·
Involved in
using the SFDC best practices and features from the current releases. ·
Data
import/export. Mapping external to Salesforce id. ·
Doing R&D
on SFDC Mobility features to use them in the most efficient way for the
Genentech mobile application. ·
Working with
the QE team on Unit, Integration Testing and System testing. Environment: Salesforce, ETL,
XML, XHTML, JavaScript, HTML5, CSS , Eclipse 3.5, Web Services. Force.com,
Salesforce APIs, Web Services, Data Cleansing, Oracle 11i, Apex, VMForce,
Javascript, JQuery, Visualforce, Salesforce Service Cloud, Salesforce
Workflow Designer, Salesforce Mobile Tool, Salesforce customer portal,
Financialforce, Apex, Visualforce, Salesforce Workflow Designer, Salesforce
Mobile, Javascript Bank Of America, San Francisco CA
June 2011 – Jan 2012 SFDC Technical Architect, Loan and Mortgage
Application Working in the Bank of America's lending,
mortgage, foreclosure and bankruptcy modules. Working as a senior consultant providing
strategic guidance focusing on Salesforce.com automation and Service and
Support integration using Salesforce.com . Responsibility: ·
Coordinating
with the business analysts on requirements and Workflow rules for the
application. ·
Leading the
design and development effort in building the application. ·
Leading the
effort in migrating from the IBM I-Series to Salesforce application. ·
Understanding
the complex financial rules in the various systems and developing these rules
as workflows in the Salesforce Workflow Designer. ·
Mentoring
team members on the Force.com platform. ·
Developing
triggers and custom objects using Apex and Force.com for migrating the
existing application to SFDC. ·
Involved in
the Scrum planning meetings. ·
Advising the
QE team on Unit and Integration Testing ·
Updating the
upper management, Director of Eng. and VP on the progress of the project. Environment: Salesforce, Java
1.6, J2EE, Oracle DB, IBM iSeries, ETL, XML, XHTML, JavaScript, HTML, Swing,
Eclipse 3.5, XPDL, BPMN, Jdeveloper 11i, Oracle BPM, Web Services, PL/SQL,
XML, Force.com, Salesforce APIs, Web Services, JQuery, Oracle 11i, Apex,
VMForce, Visualforce, Spring, Strurts, Hibernate, vCloud Director API, VMware,
Salesforce Workflow Designer, Salesforce Service Cloud, Apex, Visualforce,
Salesforce Workflow Designer, Salesforce Mobile, Javascript Salesforce.com, San Francisco,
CA
Nov 09 – June 2011 Technical Lead Architect Salesforce is a leading company for
building the complete 360 degree CRM solution for all kinds of businesses. I
worked in the Automation and Performance team (APT) which is a part of the R
& D team at Salesforce. The main focus of the team was to build
frameworks to be used by internal teams like the AppExchange and Salesforce
Chatter teams, do performance analysis and assist teams in automation. Winner of the 2010 Q1 IT Star award at
Salesforce. Responsibility: ·
Project
planning using Scrum methodology ·
Leading the
development effort on the Force.com platform using vCloud technology and
Salesforce APIs. ·
Working with
different teams on their automation strategy. ·
Talking to
different teams like AppExchange, Chatter to devise a plan for their
framework and design needs. ·
Experience
using Apex and Force.com to create add-on applications that integrate into
the main SFDC application. ·
Talking to
the customers and analyzing the requirements to put into the sprint planning. ·
Mentoring the
team members on technology, design and architecture. ·
Using the
performance tools like JMeter for improving the performance of Salesforce
sites. ·
Involved in
the sprint planning for deliverables. ·
Talking to
product managers and customers for requirement analysis. Environment: Java 1.5, J2EE,
Oracle 10g, XML, XHTML, JavaScript, HTML, Swing, Eclipse 3.5, XPDL, BPMN, Jdeveloper 11i, Oracle BPM, Web
Services, PL/SQL, XML, Force.com, Salesforce APIs, Web Services, Oracle 11i,
Hundson, Apex, VMForce, Visualforce, Spring, Strurts, Hibernate, vCloud
Director API, VMware Oracle Corp. Redwood Shores,
CA
Jan 08 – Oct 09 Development Manager, Oracle Apps, Tutor/UPK
Products Championed a generic workflow
integration solution and tested it with different available platforms and
internal groups. Once successful, expanded the solution to industry-wide
platforms and soon released the first integrated workflow solution as a part
of Oracle’s Fusion release. The resulting acceptance by the customer
community has greatly increased sales of Oracle products. I am involved in the designing, developing
and testing of Oracle 11i next generation Fusion Responsibility: ·
Prototyping
and architecting the solution. ·
Leading the
development team and hands on coding ·
Writing the
high level design which conforms to workflow standards and transformation between
them. ·
Coding the
transformation between different workflow solutions and between XPDL and BPMN
import/export. ·
Coordinating
with other team members, who are working on other workflow transformations
viz., Visio, BPA etc. for requirement and solution implementation. ·
Giving the
demo to external customers for adopting the solution as a part of 11i Fusion
and using their feedback to enhance the solution. ·
Developing a testing
methodology so that transformation between various workflow standards and
workflow products could be achieved. ·
Implementing
development and testing standards using XP methodology. Environment: Java 1.5, J2EE,
Oracle 10g, XML, Oracle 11i/R12, XHTML, JavaScript, HTML, Eclipse 3.5, OLAP,
PeopleSoft, Seibel, Oracle Apex, WSO2 Oracle Enterprise Apps. XPDL, BPMN, Jdeveloper 11i, XML, Oracle
Toplink API, J2ME Airmedia, San Francisco,
CA
Feb 06 – Dec 07 Responsibility: ·
Leading the
development teams at onsite and offshore. ·
Designed the
requirement doc with customers and product managers. ·
Architected
the server side system for managing content and publishing it to the client. ·
Involved in the
development of the server side components and debugging. ·
Designed the
DB platform for the mobile content management. ·
Coordinated
with the offshore development teams working on the J2ME client side. ·
Used J2MEUnit
testing framework similar to JUnit to write and run automated testscripts. These
testscripts were used to run before moving ·
Assisted the
QA team in preparing test plans and testing.
Everypath Inc. Santa Clara, CA
April 05 – Jan. 06 Technical Lead – Mobile Technology
Application (MTA) Everypath MTA components are complete
mobile business process templates that can be customized to suit specific
customer application requirements. Individual or collections of components
can be combined to create a particular sales, service, or
supply-chain-related application-increasingly important given the
ever-changing competitive environment and evolving customer needs faced by
field organizations. Responsibility: ·
Lead
architect of MTA Application platform for PDAs/Pocket PCs ·
Built the
prototype for the Medical device vertical and getting it approved by the
customer. ·
Analyzed the
Customer Requirement specification and designing the system. ·
Architected
the MTA Application server platform. ·
Coordinated
with the offshore team for development and intergration. ·
Assisted the
QA team in preparing unit and integration test plans. Environment: Java, J2EE,
XML, XHTML, C, PL/SQL, SQL, Java – JDK 1.4, JUnit, JavaScript,
Eclipse3.1, JUnit, HTML, WebLogic 8.1, Oracle 9i, Microsoft
Pocket PC, Microsoft Smartphone 2003, Palm OS and Symbian-based phones, PDAs Seven Networks, Redwood City, CA
Jan 05 - Apr 05 System Analyst – Mobile Services
Technology, Engineering Team Seven Networks is the leading mobile
service provider for mobile operators like Sprint, Cellular, Docomo, Orange
etc. The company provides subscribers with real-time mobile access to work
and personal information, including email, calendar and corporate
directories. It also partners with device manufacturers to deliver mobile
data access solutions. Responsibility: ·
Development
of WAP/XHTML based applications with cellphones/PDAs/Pocket PCs ·
Solving bugs
and maintaning the existing application on devices across 2.5 and 3G
networks. ·
Dealing with
BREW, J2ME, Microsoft Pocket PC, Microsoft Smartphone 2003, Palm OS and
Symbian-based phones, PDAs or Internet browsers. ·
Client
interaction on testing and deployment. ·
Coordination
with other teams involved in the WAP/J2ME development Tools Used: Java, J2EE,
XML, Eclipse 3.1, XHTML, CORBA, Palm OS emulators, PL/SQL, SQL, Java -
jdk1.4, J2ME, RMI, JavaScript, HTML,
Jdeveloper, Apache, Oracle 9i, Microsoft Pocket PC,
Microsoft Smartphone 2003, Palm OS and Symbian-based phones, PDAs and
Internet browsers. Oracle Corp. Redwood Shores, CA
Aug. 01 - Jan. 05 Senior Application Engineer , CRM
Application Foundation Oracle E-Business Suite – Outlook/Palm Sync
Integration This project is to sync the ATG Calendar in
E-Business Suite with Outlook/Palm/Pocket PC and other handheld devices. The
Task/Appointment and Contacts can be downloaded to these devices and also
uploaded to the Server (ATG Calendar). Extreme Programming methodology was
used in the whole project. Responsibility: ·
Finalizing
the Requirement Doc and designing the flow and class diagram ·
Development –
Building the prototype using the Sync4j tool and writing the code thereafter. ·
Applying the
Extreme Programming methodology to execute the project as this was a
time-bound project. ·
Coordinating
between the two teams regarding the requirement specification and coding of
different modules. (Between the ATG team at Oracle HQ which wrote server side
code and the Oracle Field Sales Team which wrote the client and middle Tier
Code in India Development Center, Oracle.) ·
Writing the
server side code for sync between the handheld devices and the calendar at
the server ·
Development
of core product technology components, solving customer bugs for Oracle
11i/10i releases. ·
Assisted
large clients in initial implementation phase and upgrades. ·
Involved in
integration of CRM E-Business Suite with other modules viz Marketing, Sales,
Field ·
Service,
Contract, Accounts and HR. Environment: Java, J2EE,
PL/SQL, SQL, Java - jdk1.1.8, JavaScript, HTML, Oracle Jdeveloper
OA-framework, Jdeveloper, XML, Sync4j tool, Oracle
iAS, Oracle internal tools. Intellisync Toolkit by Pumatech. Oracle Collaboration Suite -
E-Business Calendar Integration This project is to integrate two calendars
– ATG Calendar in E-Business Suite and OCS Calendar in Oracle Collaboration
Suite. This design aims to synchronize the data between the two calendars.
Task, Appointments and Contacts. Users will also be able to sync the data
between Palm and Outlook to these calendars. Responsibility: ·
Development –
Building the prototype using the Sync4j tool and writing the code thereafter. ·
Coded the
server side part in PL/SQL and integrated with the middle tier code. ·
Writing the
Requirement Doc and Designing the flow and class diagram ·
Designing the
product ·
Coordinating
between the two teams regarding the requirement specification etc. Environment: Java, J2EE, PL/SQL,
SQL, Java - jdk1.1.8, JavaScript, HTML, Oracle Jdeveloper OA-framework,
Jdeveloper, XML, Sync4j tool., Oracle iAS CRM E-Business Suite, Calendar/Task
Manager All Oracle CRM products use Task Manager to
manage tasks. This is used along with the Calendar and Notes
application. It provides an effective mechanism for organizations to
respond to customer Needs in a timely manner. Responsibility: ·
Development –
Coding of the PL-SQL APIs and Designing the (UI) JSP pages and OA Framework
pages. ·
Debugging –
Fixing Customer and Internal bugs ·
Coding and
testing of Product Enhancement Request filed by customers and internal teams ·
Designing the
product ·
Coordinating
in the team and talking to the customer for fixing bugs etc. ·
Coding and
testing enhancements for the Oracle CRM releases 11.5.7 to 11.5.10 and 11iX. ·
Meeting the
Oracle release deadlines while maintaining standards. ·
Leading the
team at India Development Center, IDC , Oracle. ·
Imparting
knowledge about the Task Manager E-Business product to various teams like
Marketing, HR, Accounts, Oracle Field Service, Oracle Sales , Oracle
Sales Online etc for effective integartion. Assiting them in integration.
Environment:
PL/SQL, SQL, Java - jdk1.1.8, RUP, HTML, JavaScript, Java Server Pages
(JSP)., J2EE, OA-framework, Jdeveloper, XML, Oracle internal tools, Java
Struts, Interwoven, RMI US
STEELS, Pittsburgh,
PA
Jan 2001 – Jul 2001
Senior
Software Engineer I was involved in building the prototype to
explore the usability of wireless technology to perform off-hours truck
scheduling for US Steels. The content was to be viewed by
HTML-browsers as well as Palm tops. The testing was done using web clipping
application on Palm VII OS simulator. Environment
: J2EE,JSP1.1,Servlet2.2,Java,EJB2.0,WebLogiv6.0,,XML/XSL,OracleClient,Oracle8i,JDK1.2,
JSDK2.0,Microsoft Visio,Microsoft VSS6.0,HTML,JavaScript,Palm VII OS Simulator. Tech
Mahindra, (NASDAQ,
SIFY)
Jul. 1998 – Dec. 2000 Bangalore,
India Senior
Software
Engineer
E-Auction
The
scope of the system is to offer auction services for sellers and buyers
over the Internet. We designed and developed an API, which can be used by any
typical auction portal or e-commerce site. Environment
: XML/XSL,
XML-Spy,Java Web server 2.0,ApacheServer, JDK1.2,Jbuilder2.0,JSDK2.0,VisiBroker,CORBA,Microsoft
SQL Server7.0,Swing,HTML, JavaScript,VSS,
UML, Orbix. TeaAuctionOnline
The
site (www.teauctiononline.com) was
built to be a comprehensive site to give all the information to the parties
involved(tea auction centers, buyers, sellers, bidders etc.) as well as
simulate the online trading at the Tea Trading Association,
India. Environment
:
Windows NT, Visual Interdev 6.0, Microsoft SQL Server 7.0, HTML,
ASP, PWS,IIS,VBScript, JavaScript,XML/XSL, VSS. Dowell-Site
Tracker, Schlumberger The
site is meant for interaction among On-site coordinator, off-shore
coordinator and the off-shore team members. The interaction is done through
work orders which contain SMR’s ( the Software Maintenance Report, a
unit of work ).. Environment: Windows NT, Visual
Interdev 6.0, PWS/IIS, Microsoft SQL Server 7.0, HTML, DHTML, XML/XSL, ASP,
VBScript, JavaScript, ChartFX, Crystal Reports 6.0, Virtual Source Safe 6.0. Ford,
Ford Motor Credit Company of Canada Developed
the insurance incentive system for the dealers of FORD vehicles in USA and
Canada . Environment
:
COBOL II,IMS DC,DB2,JCL,SQL,Expeditor SPUFI/QMF,Visual Source Safe
6.0,Pentium,Windows 97. Technical Experience: Hardware
:
IBM ES-9000, IBM Compatible Pentium Systems Operating
Systems
:
Win 3.1/ 95/98/2000/NT/XP, MVS/XA, MS-DOS,
UNIX, Linux. Languages
:
Java, J2EE, Oracle PL/SQL, C, C++,
ASP,COBOL, PL1,JCL,CGI/PERL, Visual
Basic, PASCAL, FORTRAN, Apex Scripting
Languages
:
HTML, DHTML, XML/XSL, JavaScript, VBScript Databases
:
Oracle 10g/9i/8i/7i, MySql 4.1, DB2, Microsoft SQL
Server 9.0, IMS DB, MS-ACCESS, Tools
& Utilities
:
JDBC 2.0, Jdeveloper , Oracle
Workflow 2.3,Oracle internal tools, Java,
JDK1.2/1.4, JSDK 2.0, Eclipse 3.5, JUnit, Jbuilder
2.0,
Sync4j Tookit, Java Web Server 2.0,
,Apache Server, JBOSS, BPEL,
WebSphere3.5, WebLogic,
Palm VII OS Simulator,
CORBA, Servlets2.2,
JSP1.1
Oracle Applications/Oracle E-Business Suite: R11i,
XML, XHTML, SOAP, WSDL,
UDDI, RUP, Salesforce, VisualForce, Eclipse, Zendesk,
Zuora, JIRA, SharePoint 2010, Salesforce Service Cloud.
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Languages: |
Languages |
Proficiency Level |
English |
Fluent |
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