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This resume has been forwarded to you at the request of Monster User xapeix03

Damian Knoop 

Last updated:  04/17/15

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


San Francisco, CA  94110
US

Mobile: 213-915-4351   
damianknoop@gmail.com
Contact Preference:  Email

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RESUME

  

Resume Headline: Damian Knoop - VP of Engineering

Resume Value: 5bdhacyus2pur8t4   

  

 

Damian Knoop
San Francisco, CA 94110
+1 (213) 915-­4351 • damianknoop@gmail.com
SUMMARY OF QUALIFICATIONS
Highly motivated and enthusiastic Technology Leader with over 15 years of experience generating $100+ million revenue annually
through industry-­recognized software innovation for high-­volume, Internet-­facing technology firms and Fortune 100 market leaders.
Expertise in design (high-­level and nuts-­and-­bolts), management (personnel, budget, and strategy), and full-­spectrum delivery
(conception to deployment) of platform, user interface, and globally distributed applications. Focus on oversight and motivation of
teams both domestic and offshore. Well versed in a multitude of programming languages, methodologies, and paradigms with the
ability to quickly absorb what is required to effectively manage a team of varied skill sets and a portfolio of diverse software
engineering projects. A history of organizational awards, top annual merit review ratings, and rapid promotion. Committed to the
highest levels of professional and personal excellence. Interested in exploring the right leadership role in a compelling technology
team.
PROFESSIONAL RESULTS
Rakuten Marketing (formerly LinkShare)
VP of Engineering
San Francisco, CA / Los Angeles, CA / New York, NY
April 2013 – Present
§§ Lead several high-­caliber engineering/operations teams focused on key global expansion themes including reach, time-­to-­market, and
asset management
§§ Established a DevOps community of practice;; fostered and optimized a team-­wide toolbox incorporating GitHub, Ansible Tower,
Jenkins, and Docker
§§
Introduced the organization to Amazon Web Services (AWS) and formulated the strategy and tactics necessary to move new application
development and several large data center based applications into various EC2 regions around the globe. Within one year of embracing
AWS 400+ servers have been migrated or deployed in the Cloud
§§ Evaluated, architected, and lead implementation and promotion of a high availability, globally-­distributed API Developer Portal that can
support our 25M requests/day from vendor Proof of Concept comparisons to General Availability release. Leveraged a customized
clustered open-­source Java-­based WSO2 API Manager, Identity Server, and Business Activity Monitor stack in multiple regions to
provide an international customer base with a high-­performing Web Service experience. Made use of best practice, sticky technologies
such as OAuth2.0 and SAML2 SSO to simplify customer integration and standardize authentication for existing API resource providers
§§ Coordinated architecture, implementation, and production support model of various scalable open-­source AWS-­based solutions
including MongoDB, Cassandra, Hadoop, and multi-­master MySQL replication
§§ Oversaw engineering of an ElasticSearch platform to improve the ability for our publishers and advertisers to find and partner with each
other, garnering a 90% improvement in search results performance over our traditional Oracle RDBMS
§§ Hosted meetups in our office to support the technologies, frameworks, and communities we were interested in;; lead customer-­facing API
Workshops to promote our Web Services platform
Director of Engineering (User Experience)
June 2008 – April 2013
§§ Facilitated technology team transition from waterfall to agile through introduction of two-­week project sprints, daily huddles, and stories
§§ Functionally managed, mentored, and supported 30 Junior to Principal level software engineers to implement 35+ new products and
features. Engineering efforts varied in team size and location, technology leveraged, and development methodology based off the
particular needs of the projects. Projects included extending our B2C Publisher Dashboard to Europe, Australia, and Brazil, an iPhone
app, a Custom Reporting Platform consisting of both a UI Dashboard and an API Services layer, and build-­out of our home-­grown CRM
tool to automate and simplify the day-­to-­day functions of our top-­line account management teams
§§ Reported directly to the Chief Information Officer responsible for a Technology Team of around 100 employees. Established engineering
team’s targets, incentives, and key performance indicators that would support the company-­wide goals of the Chief Executive Officer
and Board of Directors. Software Engineering Department authority over $7MM annual budget. Owner of purchase order and invoice
payment process for department
§§ Oversaw the development of a new Symfony PHP-­based, feature-­dense Advertiser Dashboard from conception to release. With our
streamlined agile approach and the application’s positive customer feedback, was able to retire the legacy interface ahead of schedule
§§
§§
Tripled the staff size during my tenure. Involved in hiring much of the senior technology staff of today. Paved the way to productivity for
new employees through mentor relationships and pair-­programming
Initiated LinkShare’s offshore production support program to provide 24 hours/day of incident management support for our internationally
distributed user community. Managed three on-­site coordinators and associated remote teams
§§ Established an online training ecosystem for the technology department to foster organic self-­improvement for all staff members
§§ Continuously optimize engineering process to reduce task slippage by 65%, address hurdles proactively, and achieve an overall team
R&D capitalization rate of 70%. Additionally, reduced the average life of maintenance tickets from several months to several days
§§ Designed applications to accommodate “five nines” availability and support growth to four million customers with 500+ million
transactions per day
§§ Reduced average page load time on the high-­traffic Publisher Dashboard by 50% through utilization of various local caching
improvements, a 3rd party content delivery network, and other Web performance best practices
§§ Delivered time-­sensitive revisions to the organization’s J2EE-­based, JMS-­driven payment system to account for NACHA’s 2009 updated
International ACH Transaction policies, ensuring no impact to the $40MM+ in publisher network payments generated every month
§§ Implemented a continuous integration framework and exceeded target of 90% unit test coverage in the development of the Advertiser
and Publisher Dashboards, LinkShare’s largest Web applications with over a half million lines of code. Established roadmap to achieve
the same in all active production applications
§§ Lowered net expenses by $650k per year through automation of manual tasks, providing business users with self-­management tools,
and various process refactoring efforts
§§
Identified solutions to address LinkShare’s long-­term production challenges, including traffic-­induced memory leaks, segmentation faults,
and runaway Oracle database sessions. Helped establish Standard Operating Procedures and necessary documentation to provide
detection early in the development lifecycle
§§ Represented LinkShare in parent company-­lead efforts on software security and software development tool standardization across all
their subsidiaries and in various in-­person presentations to senior Rakuten executives in Tokyo
Sprint
Manager, Software Engineering
New York, NY / Reston, VA
June 2003 – June 2008
§§ Managed and prioritized over 36,000 hours or $3.6MM worth of Sprint and IBM-­contracted development work in a functional
organization from conception to production, including but not limited to sponsorship, scope requirements gathering and planning,
oversight of execution by 20+ domestic and off-­shore developers, and coordination of user acceptance testing
§§
§§
Promoted five times maintaining similar but increasing leadership responsibilities
Created a J2EE-­based customer email notification system resulting in a 25% gain in productivity and $4.3MM in annual cost savings
§§ Generated revenue stream of $13MM per year through delivery of the Sprint IP DefenderSM solution, which protects customers such as
Goldman Sachs, Ameritrade, American Express, ING Bank, and Lexis Nexis from costs associated with Distributed Denial of Services
(DDoS) attacks against their networks
§§ Designed and deployed a Web-­based .NET ticketing system in the short-­term and a commercial off-­the-­shelf BMC Remedy®-­based
package in the long-­term, providing Web Services integration capabilities with customers, improved configuration and change control,
and automations expected to deliver $65MM in cost savings and additional revenue over a ten-­year period
§§ Engineered a mainframe billing system aggregation tool in C++, automating queries and eliminating 125+ man hours per month
§§ Enhanced corporate accountability through ITIL® best practice alignment and certification
§§ Oversaw and realized 100+ software projects to allow a 24/7/365 team of 350 engineers in three domestic and one India-­based
operations center to effectively isolate and resolve incidents reported on 18,000+ network devices
§§ Represented the needs and protected the interests of the Managed Services team consisting of 570 employees on various change
control boards, critical application system steering committees, and executive team initiatives
Network Operations Engineer
June 2001 – June 2003
§§ Maintained, optimized, and grew the global wide area network footprint of Sprint’s largest customers including FedEx, Boeing, Fidelity
Investments, and the Department of Justice
§§ Saved Sprint $2MM+ per annum through Network Operations-­wide automation efforts and process improvements. Many of these
solutions were utilized daily by several hundred engineers up to my departure from the organization in 2008
§§ Improved customer satisfaction survey scores by 15% and shaved 35 minutes off the average incident “Mean Time To Repair (MTTR)”
through the creation of both a ticket prioritization tool and executive team-­recognized Frame Relay management system
Approva Corporation
Information Technology Solutions Consultant
§§
Vienna, VA
July 2003 – January 2004
In addition to my full-­time commitments at Sprint, provided consulting services to Approva’s executive team on technology deployments
and Web-­based projects.
§§ Researched and implemented long-­term IT strategy and hardware solutions, including company-­wide backup policies
ACHIEVEMENTS
§§
§§
Project Management Institute Project Management Professional (PMP) certified and in good standing since March, 2007
Presented multiple quarterly and annual awards at both Rakuten Marketing and Sprint
§§ Selected and participated in several Sprint executive-­lead management incentive mentorship programs
§§
Inventor of a US patent-­pending Sprint network device management system
EDUCATION
B.S. Computer Engineering – Virginia Tech
1996 – 2000
Blacksburg, VA



Experience

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Job Title

Company

Experience

VP of Engineering

Rakuten Marketing

- Present

 

Additional Info

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Current Career Level:

Executive (SVP, VP, Department Head, etc)

Years of relevant work experience:

10+ to 15 Years

Date of Availability:

Within 2 weeks

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

Inactive Clearance

US Military Service:

Citizenship:

US citizen

 

 

Target Job:

Target Job Title:

VP of Engineering

Desired Job Type:

Employee

Desired Status:

Full-Time

 

Target Company:

Company Size:

Occupation:

IT/Software Development

·         General/Other: IT/Software Development

·         Software/System Architecture

·         Software/Web Development

 

Target Locations:

Selected Locations:

US-CA-Los Angeles
US-CA-San Francisco

Relocate:

Yes

Willingness to travel:

Up to 50% travel

 

Languages:

Languages

Proficiency Level

English

Fluent