Eric M.
Shieh • Phone 973.879.820 • ericmshieh@gmail.com
Result-focused
professional experienced in wide range of business verticals including
insurance, legal, e-Discovery, e-Commerce, finance, and engineering.
A passionate hands-on problem solver with keen focus on leveraging new
technology to deliver innovative solutions that provides long-term value to
businesses and end-users. Achievement
highlights:
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Successful
history of building and leading teams through transformation and delivering
high quality Rich Internet Applications (RIA) under demanding timelines.
Improved customer satisfaction and customer cost savings of 55%+ and
generated 35%+ in revenue growth.
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Proven
ability managing complex projects through effective communication and
proactive mentoring to meet the demands of a fast evolving marketplace.
Reduced development cost and timeline by more than 60%.
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Demonstrated
success in delivering innovative and enduring solutions to complex business
problems.
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Strategic
Software Development Planning
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Client
Relationships/Prospecting
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Technical
Leadership
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Change
Management
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System
Integration Architecture
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Enterprise
Application Design / Architecture
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Managed
Solutions / SaaS
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Coaching and
Team Building
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Agile
Development
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Restructuring
and Turnaround
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DatosLab,
Parsippany, NJJan 2014 – Present
Leverage data to create
actionable insight
Product Strategy and Data
Analytics
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Architected
and developed algorithmic trading solution using logistic regression and
genetic algorithms.
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Working with
early stage startups to conduct software evaluation, develop POCs, and
architect data analytics platforms. Scopes include sentiment-price
correlation, S&P 500 fundamental analysis via SEC XBRL e-filings.
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Architected
high performance interactive MPP analytics lab using D4M, Accumulo, and
Greenplum/HAWQ.
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Developed a
robust service to retrieve data from YQL and index historic stock quotes,
trends, company profile, and technical indicators in ElasticSearch as well
as PostgreSQL DB.
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Implemented
Linear/Logistic Regression, Neural Network, Collaborative Recommender ML
algorithms in Octave.
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MFX,
Morristown, NJ 2006–Jan 2014
Leading provider of
end-to-end on-demand P&C insurance solution and related BPO services.
VP Strategic Application
Development
In 2006 MFX began to offer
insurance solutions to external carriers and agents. Due to my
extensive experience and knowledge from prior engagements, I was asked to
join MFX to lead this effort.
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Responsible
for over $10 M in solution architecture design, development, and ASP/SaaS customization
effort for several major P&C insurance carriers/MGAs with combined
gross written premium of more than $1.5 B.
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Responsible
for establishing and implementing overall enterprise/solution architecture,
product strategy, and roadmap for all client-facing applications, MDM, as
well as respective integration services with back-office systems.
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Architected
next-gen message driven enterprise integration platform with Business
Activity Monitoring, API Management, Business Rules and Business Process
Management, and Complex Event Processing capabilities.
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Led pre-sales
engineering activities including product demonstrations, POC, RFI/FRP,
business processes / workflows, and solution architecture discussions with
senior level management.
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Managed
large-scale deployment of end-to-end, fully integrated insurance solution,
complete with customer and producer MDM, underwriting, financial book of
record, AR, reinsurance, claims management, AP, GL, and data warehouse
/reporting components, for several P&C insurance carriers and agents.
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Successfully
architected and implemented robust MGA-carrier EDI and managed API for MDM
integration.
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Led
multi-year project, from concept through architecture and UI design to
implementation with hands-on involvements in all SDLC phases, building a
fully functional multi-line P&C Policy Administration system. The
system offers a unique feature providing customers ability to leverage
Excel rating spreadsheets and Word forms and letters in the UW and Policy
Admin workflows.
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Successfully led
the architecture refresh, UI redesign, and implementation efforts for all
client-facing insurance applications resulted not only in vastly improved
user experience and data entry efficiencies but also reduced future
maintenance and development cost by more than 60%.
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Responsible
for the solution architecture and oversaw implementation of single-sign-on
(SSO) security integration with major clients (including a major US bank)
using Forefront and ADFS/ADLDS.
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Directed
several software performance tuning efforts including MongoDB, .Net,
Oracle, Java EE applications, and Hibernate. Most recent effort
achieved 400% performance improvement.
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Huron
Consulting Group, New York, NY2005-2006
Leading Management
Consulting firm providing professional services in Legal, e-Discovery,
Healthcare, Education, Life Sciences, and Restructuring industries.
Manager
After successfully
implemented more than 15 full SDLC projects across 5 industries, a former
manager from Tallan, Inc. invited me to join him in expanding the
fast-growing e-Discovery and litigation support practice.
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Led forensic
accounting financial data analysis in two highly sensitive, multi-million
dollar fraud investigations employing big-data approach reconstructing and
correlating several disparate data sources (payroll, GL, invoicing, etc.)
to identify transaction patterns.
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Led a project
devising proactive e-discovery and records management strategies for a
Fortune 100 tech company.
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Led a project
providing e-discovery and financial solvency analysis services for a $500M
lawsuit between a major commercial bank and a dissolving entity involved in
the largest bankruptcy filing in US history.
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MFX ,
Morristown, NJ2002–2005
Leading provider of
end-to-end on-demand P&C insurance solution and related BPO services.
Project Manager
In 2002, MFX began
bringing projects in-house and developing offshore development capabilities
in Canada. Based on my success at Matlen Silver Group, working on key
MFX initiatives, I was brought in to lead, design, and manage the
development effort of several high profile insurance applications for
sister companies.
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Responsible
for vertically integrated project teams in Canada and US.
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Led and
managed the solution architecture and implementation of major enterprise
application development efforts.
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Successfully
managed and delivered property policy admin system from ground up in 10
months.
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Architected
robust high performance data persistence framework with data versioning
capabilities.
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Successfully
turned around a complex underwriting project by vigilantly building a joint
problem-solving client relation, managing user expectations, and
establishing phased development approach resulted in shorter delivery
cycles of business-critical functionality. The application, with
little to no progress over 2 year period under prior leadership, was
released into production within 1 year followed by phase 2 release 4 months
thereafter.
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Sony Music,
New York, NY2002–2002
A global recorded music
company.
Senior Developer
In 2002, Sony Music was
aggressively trying to bolster the on-line presence; I was brought in to
develop a new, state-of-the-art e-Commerce platform with featured
artist/fan club and superior user shopping experience.
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Led the
solution architecture and implementation of the new high-volume on-line
music store.
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Matlen
Silver Group, Somerset, NJ 2001-2002
A privately held mid-size
consulting firm specialized in technical recruiting and software
development outsourcing.
Project Lead for MFX
outsourced development projects
MFX, a newly formed entity
by Fairfax Financial Holdings Limited, undertook the mission to consolidate
the technology stack from several sister insurance companies with the goal
of achieving and overall cost savings of $150 M in IT spending. I was
involved in the build-out of several core foundation frameworks.
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Successfully
turned around an over-budget and under delivered high risk project using
agile methodology. The project's dead-line was impeded due to vague
objective and excessive over design under previous leadership.
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Led a team to
architect and develop vital core frameworks and services for all future
insurance application developments. Frameworks and services include
comprehensive security framework with single-sign-on support, user security
profile and authorization management, EAI prototype, and BPM/workflow drive
screen flow.
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Tallan,
Inc., Glastonbury, CT1999–2001
A leading custom software
development consulting firm specialized in e-Commerce, on-line media
streaming, and trading systems.
Project Manager/Project
Lead
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Led the
architecture design and implementation of a complex securities allocation
application for Knight Security and successfully improved critical system
response time by 500%.
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Successfully
designed and launched 3 high-volume n-tier e-Commerce stores in less than
12 months.
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Architected
and implemented on-line work breakdown structure (WBS) and allocation
service for Shaw Group.
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Pratt and
Whitney, Middletown, CT, Engineer1998–1999
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Electric
Boat Corp., Groton, CT, Engineer1996–1998
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“Transforming
Your Business Through IT”, MIT Sloan School of Management Executive
Education, Cambridge,
MA
2012
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"Program
on Negotiation for Senior Executives", Program on Negotiation at
Harvard Law School, Cambridge,
MA
2004
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"Developing
and Managing a Successful Technology and Product Strategy", MIT Sloan
School of Management, Cambridge,
MA
2003
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Cornell
University, College of Engineering , Ithaca, NY1995-1996
n Master of Engineering in Structural Engineering (1 year accelerated
program).
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Rutgers
University, College of Engineering , New Brunswick, NJ1992-1995
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Bachelor of
Science in Civil Engineering (completed in 3 years, graduated with high
honor).
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Languages/APIs:
Java EE, Hibernate, EHCache, PostgreSQL, SQL,
PL/SQL, Elasticsearch, YQL, Octave, HAWQ, MADlib, D4M, D3.js, Sencha Touch
2, EXT JS, jQuery Mobile, jQuery, HTML 5, JavaScript, CSS, GWT, VBA, Aspect
J (AOP), JDBC, ESB, XML (XML Schema, XPath, XSL, XSL-FO), SOAP, REST,
Struts, OS Workflow (BPM), Lucene, Velocity, MongoDB, Hadoop, MapReduce,
Exchange Web Services, Octave, Python.
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Other:
WSO2, WebLogic, Oracle, Jboss, Apache, Tomcat,
ERWin, Rational Rose, JBuilder, Eclipse, UNIX, Linux.
Fluent in Mandarin
(speaking, reading, and writing) and Taiwanese (speaking).
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