㰀琀爀 猀琀礀氀攀㴀✀洀猀漀ⴀ礀昀琀椀ⴀ椀爀漀眀㨀 㬀洀猀漀ⴀ礀昀琀椀ⴀ昀椀爀猀琀爀漀眀㨀礀攀猀㬀洀猀漀ⴀ礀昀琀椀ⴀ氀愀猀琀爀漀眀㨀礀攀猀✀㸀
㰀搀椀瘀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀㬀
line-height:14.0pt'> 㰀洀攀琀愀 栀琀琀瀀ⴀ攀焀甀椀瘀㴀䌀漀渀琀攀渀琀ⴀ匀琀礀氀攀ⴀ吀礀瀀攀 挀漀渀琀攀渀琀㴀∀琀攀砀琀⼀挀猀猀∀㸀
㰀洀攀琀愀 渀愀洀攀㴀欀攀礀眀漀爀搀猀 挀漀渀琀攀渀琀㴀刀攀猀甀洀攀㸀
Mitch Canterbury 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>1900 Meadowlane 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>469-570-5474 洀椀琀挀栀挀愀渀琀攀爀戀甀爀礀䀀栀漀琀洀愀椀氀⸀挀漀洀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-family:"Arial","sans-serif"'>Support Specialist, Premise 吀攀挀栀渀椀挀椀愀渀Ⰰ 伀匀倀 䘀椀攀氀搀 匀甀瀀攀爀瘀椀猀漀爀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀
font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:6.0pt;font-family:"Arial","sans-serif"'> 㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀戀漀爀搀攀爀ⴀ琀漀瀀㨀猀漀氀椀搀 戀氀愀挀欀 ㌀⸀ 瀀琀㬀
padding:0in 0in 0in 0in'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀
mso-border-top-alt:solid black 3.0pt;padding:0in;mso-padding-alt:0in 0in 0in 0in'> 㰀⼀搀椀瘀㸀
Telecommunications/Construction ☀愀洀瀀㬀 䤀渀猀琀愀氀氀愀琀椀漀渀⼀刀攀瀀愀椀爀 㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
Symbol;mso-bidi-font-family:Arial;mso-char-type:symbol;mso-symbol-font-family: 匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀뜀㰀⼀猀瀀愀渀㸀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀
margin-left:.25in;margin-bottom:.0001pt;text-align:center'>·Call Center (Tier I ⼀ 䐀椀猀瀀愀琀挀栀⤀ 㰀⼀猀瀀愀渀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀㬀
mso-bidi-font-family:Arial;mso-char-type:symbol;mso-symbol-font-family:Symbol'> DOCSIS 2.0 & ㌀⸀ 䔀砀瀀攀爀椀攀渀挀攀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
Knowledge of 挀甀爀爀攀渀琀 挀漀洀瀀甀琀攀爀椀稀攀搀 漀瀀攀爀愀琀椀漀渀猀 愀渀搀 䌀䄀䐀 猀礀猀琀攀洀猀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀
margin-left:.25in;margin-bottom:.0001pt;text-align:center'>OSP fiber optic 挀愀戀氀攀 猀瀀氀椀挀椀渀最Ⰰ 琀攀爀洀椀渀愀琀椀漀渀Ⰰ 琀攀猀琀椀渀最Ⰰ 愀渀搀 搀漀挀甀洀攀渀琀愀琀椀漀渀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀搀椀瘀 猀琀礀氀攀㴀✀洀猀漀ⴀ攀氀攀洀攀渀琀㨀瀀愀爀愀ⴀ戀漀爀搀攀爀ⴀ搀椀瘀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀戀漀爀搀攀爀ⴀ戀漀琀琀漀洀㨀猀漀氀椀搀 戀氀愀挀欀 ㌀⸀ 瀀琀㬀
padding:0in 0in 1.0pt 0in'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀戀漀爀搀攀爀㨀渀漀渀攀㬀
mso-border-bottom-alt:solid black 3.0pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in'> 㰀⼀搀椀瘀㸀
㰀瀀 愀氀椀最渀㴀挀攀渀琀攀爀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀挀攀渀琀攀爀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>PROFESSIONAL 䔀堀倀䔀刀䤀䔀一䌀䔀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Unite Private 一攀琀眀漀爀欀猀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀
- 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> LEAM 䐀爀椀氀氀椀渀最 匀礀猀琀攀洀猀Ⰰ 䤀渀挀⸀ 眀愀猀 昀漀爀洀攀搀 椀渀 㤀㠀 眀椀琀栀 椀琀猀 椀渀椀琀椀愀氀 戀愀猀攀 漀昀 漀瀀攀爀愀琀椀漀渀猀
in New Iberia, Louisiana In 1986 LEAM 攀砀瀀愀渀搀攀搀 椀琀猀 搀椀爀攀挀琀椀漀渀愀氀 猀攀爀瘀椀挀攀猀 琀漀 琀栀攀 倀攀爀洀椀愀渀 䈀愀猀椀渀 戀礀 愀挀焀甀椀爀椀渀最
Directional Investment Guidance, Inc., a directional drilling company located 椀渀 䴀椀搀氀愀渀搀Ⰰ 吀攀砀愀猀⸀ 䤀渀 㤀㤀 Ⰰ 䰀䔀䄀䴀 漀瀀攀渀攀搀 愀渀 漀昀昀椀挀攀 椀渀 䠀漀甀猀琀漀渀Ⰰ 吀攀砀愀猀Ⰰ 愀渀搀
began providing horizontal drilling services. LEAM later expanded operations by 漀瀀攀渀椀渀最 漀昀昀椀挀攀猀 椀渀 㤀㤀㜀 椀渀 伀欀氀愀栀漀洀愀 䌀椀琀礀Ⰰ 伀欀氀愀栀漀洀愀⸀ 䤀渀 ㈀ Ⰰ 䰀䔀䄀䴀 攀渀琀攀爀攀搀
into the MWD market by acquiring MWD Management, Inc. In 2009, LEAM opened 猀愀氀攀猀 漀昀昀椀挀攀猀 椀渀 倀椀琀琀猀戀甀爀最栀Ⰰ 倀攀渀渀猀礀氀瘀愀渀椀愀 愀渀搀 䐀攀渀瘀攀爀Ⰰ 䌀漀氀漀爀愀搀漀Ⰰ 愀渀搀 椀渀 ㈀ Ⰰ
LEAM opened operational offices in Morgantown, West Virginia and Dickinson, 一漀爀琀栀 䐀愀欀漀琀愀⸀ 䈀漀琀栀 昀愀挀椀氀椀琀椀攀猀 猀攀爀瘀攀 愀猀 昀甀氀氀 猀攀爀瘀椀挀攀 洀漀琀漀爀 昀愀挀椀氀椀琀椀攀猀 愀渀搀
level I MWD facilities. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Leam Drilling 匀礀猀琀攀洀猀Ⰰ 䌀漀渀爀漀攀Ⰰ 吀攀砀愀猀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀
font-family:Symbol;mso-bidi-font-family:Arial;mso-char-type:symbol; 洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
Symbol'>· 伀挀琀漀戀攀爀 ㈀ ㈀ ⴀ 䨀甀渀攀 ㈀ ㌀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>(Measurements While Drilling) As an MWD Operator 挀栀攀挀欀 搀愀琀愀 焀甀愀氀椀琀礀 愀渀搀 椀渀琀攀爀瀀爀攀琀 䴀圀䐀 ⼀ 䰀圀䐀 猀甀爀瘀攀礀猀Ⰰ 昀漀爀洀愀琀椀漀渀 爀攀猀瀀漀渀猀攀猀Ⰰ 愀渀搀
drilling mechanics. Perform engineering programs according to the client's 爀攀焀甀攀猀琀⸀ 䄀搀瘀愀渀挀攀搀 倀䌀 猀欀椀氀氀猀Ⰰ 猀琀爀漀渀最 洀攀挀栀愀渀椀挀愀氀 猀欀椀氀氀猀Ⰰ 琀栀攀 愀戀椀氀椀琀礀 琀漀 琀爀愀瘀攀氀
for extended periods of time & work on a 24/7 "on-call" 猀挀栀攀搀甀氀攀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
- 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀ 瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀匀甀搀搀攀渀氀椀渀欀㰀猀瀀愀渀
style='background:white'> is the seventh largest cable operator in the 唀渀椀琀攀搀 匀琀愀琀攀猀Ⰰ 猀甀瀀瀀漀爀琀椀渀最 琀栀攀 椀渀昀漀爀洀愀琀椀漀渀Ⰰ 挀漀洀洀甀渀椀挀愀琀椀漀渀 愀渀搀 攀渀琀攀爀琀愀椀渀洀攀渀琀
demands of approximately 1.4 million residential and commercial customers. 匀甀搀搀攀渀氀椀渀欀 猀椀洀瀀氀椀昀椀攀猀 椀琀猀 挀甀猀琀漀洀攀爀猀ᤀ†氀椀瘀攀猀 琀栀爀漀甀最栀 漀渀攀 挀愀氀氀 昀漀爀 猀甀瀀瀀漀爀琀Ⰰ 漀渀攀
connection, and one bill for TV, Internet, phone and other services 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Outage Monitoring 吀攀挀栀渀椀挀椀愀渀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Responsible for 刀漀漀琀 䌀愀甀猀攀 䄀渀愀氀礀猀椀猀 漀渀 挀甀猀琀漀洀攀爀ⴀ愀昀昀攀挀琀椀渀最 漀甀琀愀最攀猀 愀渀搀 昀漀爀 椀洀瀀氀攀洀攀渀琀椀渀最
corrective action plans. Monitor and troubleshoot network components 椀渀挀氀甀搀椀渀最 戀甀琀 渀漀琀 氀椀洀椀琀攀搀 琀漀 挀愀戀氀攀 洀漀搀攀洀猀Ⰰ 渀漀搀攀猀Ⰰ 瀀漀眀攀爀 猀甀瀀瀀氀椀攀猀Ⰰ 琀漀眀攀爀
alarms. Utilize various network tools for monitoring and testing the network 愀渀搀 椀琀猀 搀攀瘀椀挀攀猀⸀ 倀攀爀昀漀爀洀 椀渀椀琀椀愀氀 瀀爀漀戀氀攀洀 愀渀愀氀礀猀椀猀 愀渀搀 琀爀椀愀最攀 攀猀挀愀氀愀琀椀渀最
trouble tickets when appropriate. Escalate outages to appropriate group(s) 眀栀攀渀 爀攀焀甀椀爀攀搀 昀漀爀 爀攀猀漀氀甀琀椀漀渀 眀栀椀挀栀 眀漀甀氀搀 椀渀挀氀甀搀攀 一攀琀眀漀爀欀 愀渀搀 伀甀琀猀椀搀攀 瀀氀愀渀琀
teams, Plant leadership, Call Centers and customer care teams. Assign/create 漀甀琀愀最攀 渀漀琀椀昀椀挀愀琀椀漀渀猀 昀漀爀 䤀嘀刀⼀䌀甀猀琀漀洀攀爀 渀漀琀椀昀椀挀愀琀椀漀渀猀⸀ 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>CCR-II – Technical 匀甀瀀瀀漀爀琀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Answer incoming 吀攀挀栀渀椀挀愀氀 挀愀氀氀猀⸀ 吀爀漀甀戀氀攀猀栀漀漀琀 挀漀洀瀀愀渀礀 愀瀀瀀爀漀瘀攀搀 猀攀爀瘀椀挀攀 爀攀氀愀琀攀搀 瀀爀漀戀氀攀洀猀 眀椀琀栀
customers. Assist customers with using products and services. Access customer 搀愀琀愀戀愀猀攀猀 愀渀搀 漀琀栀攀爀 爀攀昀攀爀攀渀挀攀 洀愀琀攀爀椀愀氀猀 琀漀 氀漀挀愀琀攀 挀甀猀琀漀洀攀爀 爀攀挀漀爀搀猀Ⰰ 爀攀猀攀愀爀挀栀
customer issues, resolve and document issues. Assisted with I/Care online 猀甀瀀瀀漀爀琀⸀ 䠀愀渀搀氀攀搀 攀猀挀愀氀愀琀椀漀渀猀 愀渀搀 䌀甀猀琀漀洀攀爀 䔀砀瀀攀爀椀攀渀挀攀 攀猀挀愀氀愀琀椀漀渀猀⸀☀渀戀猀瀀㬀
Support systems included ICOMS, CSR Landing Site (Internal Portal), Remedy, 一攀琀挀漀漀氀Ⰰ 倀唀䰀匀䔀 ⠀搀椀猀瀀氀愀礀猀 挀甀猀琀漀洀攀爀 攀焀甀椀瀀洀攀渀琀 猀琀愀琀甀猀⼀伀渀氀椀渀攀⼀伀昀昀氀椀渀攀⼀䤀倀
Assignment). Report central, and Peoplesoft. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀氀椀渀攀ⴀ栀攀椀最栀琀㨀
12.0pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Griswold Telephone 䌀漀漀瀀攀爀愀琀椀瘀攀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀ⴀ
Independent 吀攀氀攀瀀栀漀渀攀 䌀漀洀瀀愀渀礀 琀栀愀琀 瀀爀漀瘀椀搀攀猀 吀攀氀攀瀀栀漀渀攀Ⰰ 䌀愀戀氀攀 吀嘀Ⰰ 愀渀搀 䤀渀琀攀爀渀攀琀 匀攀爀瘀椀挀攀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Combination Technician / Construction Technician 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Perform construction duties that include burying 挀愀戀氀攀Ⰰ 挀漀瀀瀀攀爀 猀瀀氀椀挀椀渀最Ⰰ 愀渀搀 椀渀猀琀愀氀氀愀琀椀漀渀 漀昀 愀攀爀椀愀氀 搀爀漀瀀猀⸀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Programming of CPE equipment for broadband services 刀攀猀瀀漀渀猀椀戀氀攀 昀漀爀 爀攀琀爀椀攀瘀椀渀最 搀愀椀氀礀 眀漀爀欀 ⠀匀攀爀瘀椀挀攀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀
8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Orders, Work Orders, & Trouble Tickets) through 猀甀瀀瀀漀爀琀 猀礀猀琀攀洀猀⸀☀渀戀猀瀀㬀 倀攀爀昀漀爀洀 䌀愀戀氀攀 䰀漀挀愀琀椀渀最 搀甀琀椀攀猀 甀猀椀渀最 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Rycom equipment. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀氀椀渀攀ⴀ栀攀椀最栀琀㨀
12.0pt'>Fairpoint 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀Ⰰ 䬀攀愀爀渀攀礀Ⰰ 䴀椀猀猀漀甀爀椀 㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀 ⸀㔀瀀琀㬀
font-family:Symbol;mso-bidi-font-family:Arial;mso-char-type:symbol; 洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀匀礀洀戀漀氀✀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀洀猀漀ⴀ挀栀愀爀ⴀ琀礀瀀攀㨀猀礀洀戀漀氀㬀洀猀漀ⴀ猀礀洀戀漀氀ⴀ昀漀渀琀ⴀ昀愀洀椀氀礀㨀
Symbol'>· 䄀瀀爀椀氀 ㈀ 㘀 ⴀ 䴀愀爀挀栀 ㈀ 㠀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀
"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀氀椀渀攀ⴀ栀攀椀最栀琀㨀
12.0pt'> Fairpoint Communications - 䘀愀椀爀瀀漀椀渀琀 䌀漀洀洀甀渀椀挀愀琀椀漀渀猀Ⰰ 䤀渀挀⸀☀渀戀猀瀀㬀椀猀 栀攀愀搀焀甀愀爀琀攀爀攀搀 椀渀☀渀戀猀瀀㬀䌀栀愀爀氀漀琀琀攀 一漀爀琀栀
Carolina and operates communication services in 31 markets in 17 states, 洀漀猀琀氀礀 椀渀 爀甀爀愀氀 愀爀攀愀猀⸀ 䘀愀椀爀瀀漀椀渀琀 猀攀爀瘀椀挀攀猀 椀渀挀氀甀搀攀 氀漀挀愀氀 愀渀搀 氀漀渀最 搀椀猀琀愀渀挀攀
phone service, data, Internet, broadband, television, business communications 猀漀氀甀琀椀漀渀猀 愀渀搀 昀椀戀攀爀 猀攀爀瘀椀挀攀猀⸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀戀㸀㰀猀瀀愀渀
style='font-size:10.5pt;font-family:"Arial","sans-serif"'>Combination/Construction 吀攀挀栀渀椀挀椀愀渀㰀⼀猀瀀愀渀㸀㰀⼀戀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'>Install and troubleshoot phone, cable and vDSL 猀攀爀瘀椀挀攀猀 琀漀 爀攀猀椀搀攀渀琀椀愀氀 愀渀搀 戀甀猀椀渀攀猀猀 挀甀猀琀漀洀攀爀猀⸀ 倀攀爀昀漀爀洀 爀漀甀琀椀渀攀 瀀爀攀瘀攀渀琀椀瘀攀
maintenance and major repairs to distribution systems. Communicate with 挀甀猀琀漀洀攀爀猀Ⰰ 瀀攀爀昀漀爀洀 椀渀猀椀搀攀 眀椀爀椀渀最Ⰰ 欀攀攀瀀 愀挀挀甀爀愀琀攀 瀀氀愀渀琀⼀漀甀琀猀椀搀攀 瀀氀愀渀琀 爀攀挀漀爀搀猀Ⰰ
and keep up with Company vehicle maintenance. Perform cable/fiber 琀攀猀琀椀渀最 愀渀搀 猀瀀氀椀挀椀渀最⸀ 倀攀爀昀漀爀洀 愀搀瘀愀渀挀攀搀 琀爀漀甀戀氀攀猀栀漀漀琀椀渀最 漀渀 䌀甀猀琀漀洀攀爀 倀爀攀洀椀猀攀
Equipment. 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀✀㸀㰀猀瀀愀渀
style='font-size:10.0pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀㨀 椀渀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀⸀ 瀀琀㬀琀攀砀琀ⴀ愀氀椀最渀㨀樀甀猀琀椀昀礀㬀氀椀渀攀ⴀ栀攀椀最栀琀㨀
12.0pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀⸀㈀瀀琀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
0in;margin-bottom:.0001pt'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀⸀㈀瀀琀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
0in;margin-bottom:.0001pt'>Customer 刀攀氀愀琀椀漀渀猀栀椀瀀 䴀愀渀愀最攀洀攀渀琀㨀 䤀䌀伀䴀匀 뜀 䴀䄀䌀䌀 뜀 匀栀愀爀攀倀漀椀渀琀⼀䤀渀琀攀爀渀愀氀 匀甀瀀瀀漀爀琀 匀椀琀攀㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀
style='font-size:8.5pt;font-family:"Arial","sans-serif"'> 㰀瀀 猀琀礀氀攀㴀✀洀愀爀最椀渀ⴀ琀漀瀀㨀 椀渀㬀洀愀爀最椀渀ⴀ爀椀最栀琀㨀⸀㈀瀀琀㬀洀愀爀最椀渀ⴀ戀漀琀琀漀洀㨀 椀渀㬀洀愀爀最椀渀ⴀ氀攀昀琀㨀
0in;margin-bottom:.0001pt'>Trouble 䴀愀渀愀最攀洀攀渀琀㨀 刀攀洀攀搀礀 㰀⼀猀瀀愀渀㸀㰀猀瀀愀渀 猀琀礀氀攀㴀✀昀漀渀琀ⴀ猀椀稀攀㨀㠀⸀㔀瀀琀㬀昀漀渀琀ⴀ昀愀洀椀氀礀㨀∀䄀爀椀愀氀∀Ⰰ∀猀愀渀猀ⴀ猀攀爀椀昀∀✀㸀㰀漀㨀瀀㸀㰀⼀漀㨀瀀㸀㰀⼀猀瀀愀渀㸀㰀⼀瀀㸀
㰀搀椀瘀 搀愀琀愀ⴀ栀攀愀搀攀爀昀漀漀琀攀爀ⴀ琀礀瀀攀㴀昀漀漀琀攀爀ⴀ瀀爀椀洀愀爀礀㸀
㰀⼀搀椀瘀㸀
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