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p.xslscreeningkb, li.xslscreeningkb, div.xslscreeningkb {mso-style-name:xslscreeningkb; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:15.0pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} p.xslsummarytable, li.xslsummarytable, div.xslsummarytable {mso-style-name:xslsummarytable; mso-style-unhide:no; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} span.boldtext1 {mso-style-name:boldtext1; mso-style-unhide:no; font-weight:bold;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --> </style> <!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> </head> <body lang=EN-US link=blue vlink=purple style='tab-interval:.5in'> <div class=WordSection1> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>From:<span style='mso-tab-count:1'>                              </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>route@monster.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Sent:<span style='mso-tab-count:1'>                               </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Thursday, October 22, 2015 2:22 PM<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>To:<span style='mso-tab-count:1'>                                   </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>hg@apeironinc.com<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:120.0pt;text-indent:-120.0pt;tab-stops: 120.0pt;mso-layout-grid-align:none;text-autospace:none'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Subject:<span style='mso-tab-count:1'>                          </span></span></b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Calibri; color:black'>Please review this candidate for: Network Pro<o:p></o:p></span></p> <p class=MsoNormal><o:p>&nbsp;</o:p></p> <p class=MsoNormal><a name=top><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>This resume has been forwarded to you at the request of Monster User xapeix03 <o:p></o:p></span><!--OptionalMessage--><!--JobSeekerSummary--><!--HTMLRenderer--><!--ResumeInstructionalText--><!--Referral--><!--ContactInfo--></a></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><FirstName><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"; color:black'>Debra</FirstName> <MiddleName /><LastName>Ross</LastName>&nbsp;</span></strong></span><span style='mso-bookmark:top'><b><span style='font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></b></span></p> </div> <div> <p class=MsoNormal><span style='mso-bookmark:top'><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";color:black'>Last updated:</span></b></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; </span></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";color:black'>04/10/13</span></span><span style='mso-bookmark:top'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </div> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> <td style='padding:0in 0in 0in 0in'><span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> </table> <span style='mso-bookmark:top'></span></td> <span style='mso-bookmark:top'></span> </tr> <tr style='mso-yfti-irow:1'> <td style='border:none;border-top:solid #D4D4D4 1.0pt;mso-border-top-alt: solid #D4D4D4 .75pt;background:#FFFFCC;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 11.25pt 11.25pt 11.25pt 11.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Job Title:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Rating:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Not Rated<o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Screening score:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; no specified <o:p></o:p></span></span></p> </div> <div> <p class=MsoNormal style='line-height:12.75pt'><span style='mso-bookmark: top'><strong><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Status:</span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp; Resume Received<o:p></o:p></span></span></p> </div> </td> <span style='mso-bookmark:top'></span> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'> <div><Address1> <p class=MsoNormal><span style='mso-bookmark:top'><span style='font-size: 9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>219 Doughton Lane<br> </Address1><City>Charlotte</City>, <StateAbbrevMsg MessageID="294602">NC</StateAbbrevMsg>&nbsp;&nbsp;<PostalCode>28217<br> </PostalCode><CountryAbbrevMsg MessageID="294458">US<o:p></o:p></span></span></p> </CountryAbbrevMsg> <div> <p class=MsoNormal><span style='mso-bookmark:top'><strong><PhoneType MessageID="133625"><span style='font-size:9.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Mobile</PhoneType>: </span></strong></span><span style='mso-bookmark:top'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><Number>704231-0281</Number> &nbsp;&nbsp;<br> <strong><PhoneType MessageID="133624"><span style='font-family:"Arial","sans-serif"'>Home</PhoneType>: </span></strong><Number>704 971-0072<br> </Number></span></span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="mailto:dee19201@yahoo.com"><EmailAddress>dee19201@yahoo.com</EmailAddress></a><br> <strong><span style='font-family:"Arial","sans-serif"'>Contact Preference:</span></strong>&nbsp; <ContactPreference MessageID="209391">Mobile Phone<o:p></o:p></span></p> </ContactPreference></div> </div> </td> <td valign=top style='padding:11.25pt 11.25pt 11.25pt 11.25pt'><!--ResumeEmailNavigationLinks--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Quick View Links:</span></strong><span style='font-size:8.5pt;font-family: "Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></p> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%;mso-cellspacing:0in; mso-yfti-tbllook:1184;mso-table-lspace:2.25pt;mso-table-rspace:2.25pt; mso-table-anchor-vertical:paragraph;mso-table-anchor-horizontal:column; mso-table-left:left;mso-padding-alt:2.25pt 2.25pt 2.25pt 2.25pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#resume">Resume Section</a><o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=130 style='width:97.5pt;padding:2.25pt 2.25pt 2.25pt 2.25pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><a href="#summary">Summary Section</a><o:p></o:p></span></p> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 15.0pt 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Title--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:.75pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:.75pt'><a name=resume></a></td> <span style='mso-bookmark:resume'></span> <td width=470 colspan=2 style='width:352.5pt;padding:0in 0in 0in 0in; height:.75pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes;height:13.5pt'> <td width=180 style='width:135.0pt;background:#E5ECF3;padding:0in 0in 0in 0in; height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>RESUME</span></span></span><span style='mso-bookmark: resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><span style='mso-bookmark:resume'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></span></p> </td> <span style='mso-bookmark:resume'></span> <td style='background:#E5ECF3;padding:0in 0in 0in 0in;height:13.5pt'><span style='mso-bookmark:resume'></span></td> <span style='mso-bookmark:resume'></span> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td colspan=2 style='padding:0in 0in 0in 5.25pt'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal><span class=boldtext1><span style='font-size:8.5pt; font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>Resume Headline: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><ResumeTitle>DResume2013<o:p></o:p></span></p> </ResumeTitle></td> <td style='padding:0in 0in 0in 0in'> <p class=MsoNormal align=right style='text-align:right'><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Resume Value: </span></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><ResumeValue>2j8dcsh45myuwm74</ResumeValue>&nbsp;&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>&nbsp;&nbsp;<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes;height:11.25pt'> <td style='border:none;border-top:solid #E5ECF3 1.0pt;mso-border-top-alt: solid #E5ECF3 .75pt;padding:0in 0in 0in 0in;height:11.25pt'></td> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Body--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 5.25pt'> <div> <div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:16.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'> <meta http-equiv=Content-Style-Type content="text/css"> DEBRA A. ROSS</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Page 4</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'>&nbsp;<span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <div style='mso-element:para-border-div;border:none;border-bottom:solid black 1.0pt; mso-border-bottom-alt:solid black .75pt;padding:0in 0in 1.0pt 0in'> <p style='margin:0in;margin-bottom:.0001pt;border:none;mso-border-bottom-alt: solid black .75pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; font-variant:small-caps'>TECHNICAL PROFICIENCIES</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial;font-variant: small-caps'>Systems</span></b><b><span style='font-size:10.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial'>: </span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>MS Windows 98, 2000,2007 Professional, NT 4.0, MS-Office, Oracle Interface for Win NT, Telnet,&nbsp; Metasolv MSS (6 years), Xng, Xpercom, Web Xng, Granite (7+ years), Remedy, CAFÉ, Oracle, </span><span style='font-size: 9.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>PeopleSoft, Siebel, ICOMS, Salesforce. NetCracker</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial;font-variant: small-caps'>Network Equipment</span></b><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>:</span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'> 5ESS, DMS 500, Alcatel Lucent 1630/1631, Tekelec SS7, Tellabs, Titan 5500, Nortel Switch, ATM, TCP/IP, Frame Relay</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <div style='mso-element:para-border-div;border:none;border-bottom:solid black 1.0pt; mso-border-bottom-alt:solid black .75pt;padding:0in 0in 1.0pt 0in'> <p style='margin:0in;margin-bottom:.0001pt;border:none;mso-border-bottom-alt: solid black .75pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial; font-variant:small-caps'>PROFESSIONAL EXPERIENCE</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> <p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:9.0pt; margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Cablevision Division, Optimum Lightpath, NY&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 07/2012-12/2012</span></b><a name="_GoBack"></a><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:9.0pt; margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Circuit/Facility Designer -Contractor </span></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:9.0pt; margin-bottom:.0001pt;orphans:0;widows:0'><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Prepare reliable engineering circuit design (DLR) for installation, switch and service technicians to use to complete customer orders.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Analyze capacity within the network for new service orders and determine the proper equipment required to satisfy customers request and future growth while working with Capacity Management to facilitate order fulfillment.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provide reliable engineering system design (DLR) for Construction, Installation, and Network Engineering technicians to use to activate new facilities for: New customer locations and Augmentations at existing locations.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provide Design Layout Record (DLRs) and Internal Service Request (ISRs) for carriers ordering facilities from Lightpath.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Manage and maintain accurate databases related to customer and carrier facilities, network inventory, etc. as possible with OSSs.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Update OSS databases related to Network Engineering facility information as required by changes in the network.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Participate in special projects and associated duties as assigned.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Assist in training Associate Circuit Designers with daily job requirements.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provide support to all Field operations personnel to ensure accurate designs for service installations.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Responsible for quality assurance of all customers, internal and service related orders required for installation. Maintain a 95% quality percentage rate.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Determine and initiate scope of work and methods of procedure for required maintenance window due to service effecting issues.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Responsible for providing budget codes required to justify cost for equipment deployment and service implementation.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Generate material equipment request forms for customer, internal and service related orders to verify proper equipment deployment for service delivery in all regions.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Work with engineering department to order and establish required cross connects and fiber tie pairs to guarantee customers end-to-end network connectivity.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Evaluate and determine power requirements for equipment utilization for new and existing customers</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Determine and initiate all required tasks to be worked by downstream departments to ensure proper order flow and service delivery.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Responsible for creating building CLLI codes to be utilized by all telecom companies via proprietary Telcordia web-based systems.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Troubleshoot and resolve moderate to complex circuit and/or database problems to ensure minimal delay in service delivery.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Participate in the development of standards for designs operations, and network security/diversity.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Communicate with other departments in reporting and resolving operational software and hardware issues pertaining to OSS. Maintain accurate network documentation, drawings, and circuit diagrams.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Work in partnership with Network Planning &amp; Engineering, to clarify and analyze Network Design Projects/Plans for implementation into the OSS and Lightpath network, to maintain/support traditional data circuits (T1, DSn, OCn) along with IP/Ethernet based services.)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Set Service Delivery Project Managers expectations for order fulfillment activities related to circuit design functions.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Windstream Communications-Matthew, NC&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 12/2011<span style='background:yellow'>- 07/2012 </span></span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Coordinator  ISCS Access</span></i></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Coordinated installations, disconnects and changes for special access circuits including DS1, DS3 and other high speed voice and data services.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Utilized Metasolv and Work Force Management to provision services with other departments involved in the circuitry process.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Interfaced with interexchange carriers, connecting companies and customers to clarify and validate orders</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Ensured customer dates are met and completion of tasks are delivered in a timely manner for</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Tested and turn-up of circuits.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Placed orders with other vendors for off net requirements. Track orders, FOC, and DLRs with the vendors to ensure dates are met and circuits are turned up in a timely manner.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managed Special Fiber Projects that were assigned to the Supervisors and Project Managers.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Time Warner Cable- Charlotte, NC &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 04/2008-08/2010</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Order Management Representative-Operations</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Reviews all service requests for accuracy and completeness by working with the vendors and/or account team prior to order entry/submitting and processing LNP (Local Number Ports) create customer service records (CSR) from billing data for porting customers.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Communicate with Carriers that are requesting customer ports.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Communicating (CSR) data to requesting LEC s as well.&nbsp; </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Ensures the customer is provided with appropriate written and/or verbal confirmation of critical dates within the service delivery timeframe with no interruption on services.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Validating the current customer data that resides in the order management systems.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Identifying potential errors trends and notify managers in the order to escalate the issue.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Maintain and Resolves port out orders and tasks queues for the NC and SC regions.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Negotiated service order requests from customers and input orders for installation, disconnects or&nbsp; change&nbsp; features with their phone services&nbsp; and Utilizing TWC billing systems( ICOM S)</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Manage provisioning of Video, Internet, Telephone service for business professionals for the southeast regional working with the&nbsp; ICOMS</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managing the data update process coordinating with varies impacted groups.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Implemented Local, Long Distance, Directory Assistance, Operator Services, E911, and Choke services, for new network build-outs in the Carolina region switches</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Spherion-Hewitt Associates-Charlotte, NC &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 04/2006-6/2007</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Customer Service Associate</span></i></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Assisted Human Resource clients, employees and retirees with their 401K, retirement and insurance plan(s) resulting in 100% customer satisfaction.</span></i><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Served as liaison for customers with HR escalations resulting in 5% increase in resolution of complex HR issues. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Developed and maintained relationships with service providers, vendors, and users.&nbsp; </span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managed the day-to-day administration of divisional and/or corporate payroll and timekeeping system.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provided support to the divisions and corporate employees. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Answered helpdesk employee questions and concerns via phone or email; Processing of employee direct deposit information, taxes, additional payments, deductions, Other tasks and duties as assigned.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:11.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Bellsouth-Charlotte, NC &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 08/2002-07/2005</span></b><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'> <i>Sales Consultant-/Business</i></span></b><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Consulted with customers to recommend and sell a variety of telecommunications products and services to meet customer's needs resulting in exceeding sales objective at 160%.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Created customer service records (CSR) from billing data for porting customers.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Negotiated service order requests from customers and input orders for installation, disconnects or change of telephone services. Implemented local, long distance, Directory Assistance, Operator Services, E911, in the Carolina region switches.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Negotiated billing arrangements on accounts that are 30-90days past to in order to reopen or close accounts resulting in 85% take rate. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Verizon Wireless, <i>Charlotte, NC</i>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 01/2002 07/2002</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size: 10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Network Facility Engineer </span></i></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Engineered and provisioned the network for North and South Carolina.&nbsp; </span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Generated Wireless Service Requests using LSR(Local Service Request) , ASR( Access Service Request) to install and augment DS0, DS1, DS3, and up to OC48 level circuits.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Monitored cell site traffic reports to identify growth needs.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Developed and implemented network optimization plans, which recovered over $1 million in yearly savings.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Oversaw and planned the SS7 network to ensure connectivity in various markets.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Worked collaboratively with team members and telcos to coordinate circuit delivery in an adequate and timely manner.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Interacted with management to develop and implement strategies, guidelines, and processes aimed at improving network quality.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>odis-Cablevision-Long Island, NY &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 10/2001-12/2001</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify;orphans:0; widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Metasolv/TBS Specialist</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Verified Service Orders in Light Path and Kenan Arbor billing databases.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Transferred Service Orders from Kenan Arbor into Metasolv TBS.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Successfully created CSR (customer service records) ASR (Access Service Request)&nbsp; PRS,(Pebabit) and LSR (Local Service Request) and mapping to established circuit information for&nbsp; DS1,DS3,DID,PRI ISDN, Centrex lines and Hunt Group.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Constructed out circuits for ATM's, Frame Relay's, Point-Point, VPN's and Trunk Groups with the successful utilization of CSR Agent to QA exiting orders.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Audited accounts for accuracy in Metasolv TBS and Kenan Arbor Billing Systems for assigned provisioning plan and also managed trouble ticket resolution.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt; font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>WINSTAR TELECOMMUNICATIONS</span></b><i><span style='font-size:10.0pt;font-family: "Calibri","sans-serif";mso-bidi-font-family:Arial'>, <b>Herndon, VA</b></span></i><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 06/1998  06/ 2001</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt'><b><i><span style='font-size: 10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>Network Trunking Engineer</span></i></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Monitored regional switches to ensure network capacity for new and existing markets.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Generated CSR, ISRs, ASR, LSR to provisioning groups for order submission to augment various interconnect trunk groups.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provided Illuminet with interconnect route-sets for all tandem SS7 connections.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Ensured SS7 routing and screening completions of point and clli codes in Illuminet STP network.</span><span style='font-size: 8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managed and updated Market Service Plans to reflect all current activity within the network.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Project Manager for Testing &amp; Integration</span></i></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managed high priority tasks and resolved issues related to the LEC, Translations, and Provisioning departments.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Assisted Lucent technicians in turning up trunk groups with various LECs, CAPs and local vendors.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Performed call through testing for local, long distance, E911, voice branding and DA/OPS to ensure proper routing and connectivity for future WinStar customers.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Tested 64K data circuits utilizing TPI 560 &amp; 570 test sets to capture AMA records for quality assurance.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Frequently traveled to new market areas to project manage tasks for an on time switch delivery<i>.</i></span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;text-align:justify'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Senior Network Provisioner</span></i></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Implemented Local, Long Distance, Directory Assistance, Operator Services, E911, and Choke services, for new network build-outs in the Midwest and Eastern region switches.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Generated&nbsp;&nbsp; LSR (Local Service Request) ASR (Access Service Requests ) and Circuit Layout Records (CLR) to accurately provision and turn up new circuits.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Constantly involved in conference calls and meetings to evaluate company growth and identify new market deployment.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Resolved provisioning and routing issues with the IXC s, LEC s, and internal teams.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Generated reports to track progress, identify jeopardy items, and provide status to management.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Telecom Engineer</span></i></b><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provisioning Coordinate and managed the provisioning of Internal orders through circuit design and facilities testing.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Tracked T1's and DS3's orders into the WinStar provisioning management system.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Responded to office facilities inquiry and database update request. Develop plan designs and allocation in the trunk integrated record systems.</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Served as billing analyst Audit for high volume of RBOC &amp; LEC invoices for bill discrepancies and cost line items. </span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Maintained internal database to track monthly usage cost, monitor cost trends.&nbsp; </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><b><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Billing Analyst</span></i></b><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Supported projects relating to change initiatives impacting multiple businesses unites.</span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Managed product lines and business processes.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Projects require cross-divisional coordination with other departments.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Communication, influence and negotiation with upper management.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Provided advanced analytical support for change initiatives within the department Review contracts, research, track and recovered telecom billing discrepancies. </span><span style='font-size:8.5pt; font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:27.0pt; margin-bottom:.0001pt;text-indent:-.25in;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Wingdings 2";mso-bidi-font-family:Arial'>¡</span><span style='font-size:7.0pt'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"; mso-bidi-font-family:Arial'>Performed bill audits, tax analysis, and bill reconciliation against contract and tariff rates.</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><i><span style='font-size:9.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></i><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p align=center style='margin:0in;margin-bottom:.0001pt;text-align:center'><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>&nbsp;</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <div style='mso-element:para-border-div;border:none;border-bottom:solid black 1.0pt; mso-border-bottom-alt:solid black .75pt;padding:0in 0in 1.0pt 0in'> <p style='margin:0in;margin-bottom:.0001pt;border:none;mso-border-bottom-alt: solid black .75pt;padding:0in;mso-padding-alt:0in 0in 1.0pt 0in'><b><span style='font-family:"Calibri","sans-serif";mso-bidi-font-family:Arial'>EDUCATION</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> </div> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>Strayer University, Charlotte, NC - Business Administration Studies, Attended 2010</span><span style='font-size:8.5pt;font-family:"Arial","sans-serif"'><o:p></o:p></span></p> <p style='margin:0in;margin-bottom:.0001pt;orphans:0;widows:0'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family: Arial'>University of Old Westbury, Business Administration Studies, Brookville, NY, Attended 1979</span><span style='font-size:8.5pt;font-family: "Arial","sans-serif"'><o:p></o:p></span></p> </div> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><br style='mso-special-character: line-break' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'> <![endif]><o:p></o:p></span></p> <!--ExperienceTableView--><!--EducationTableView--><!--SkillsTableView--><!--Summary Section--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format" xmlns:m="http://schemas.monster.com/Monster"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;height:15.0pt'> <td width="100%" style='width:100.0%;padding:0in 0in 0in 0in;height:15.0pt'></td> </tr> <tr style='mso-yfti-irow:1'> <td style='background:#E5ECF3;padding:0in 0in 0in 0in'> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes; height:13.5pt'> <td width=180 style='width:135.0pt;padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal><a name=summary><span class=boldtext1><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'>Additional Info</span></span></a><span style='mso-bookmark: summary'><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></span></p> </td> <span style='mso-bookmark:summary'></span> <td style='padding:0in 0in 0in 0in;height:13.5pt'> <p class=MsoNormal align=right style='text-align:right'><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><a href="#top" alt="BACK TO TOP"><span style='color: #0066CC'>BACK TO TOP</span></a><o:p></o:p></span></b></p> </td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:2;height:11.25pt'> <td style='padding:0in 0in 0in 0in;height:11.25pt'></td> </tr> <tr style='mso-yfti-irow:3;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in' id=tdResumeSummaryTable> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right:337.5pt'> <td style='padding:0in 0in 0in 0in'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Current Career Level:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Experienced (Non-Manager)<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:4'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Years of relevant work experience:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>More than 15 Years<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:5;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:6'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:7'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Date of Availability:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><AvailableTime MessageID="71310"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Negotiable<o:p></o:p></span></p> </AvailableTime></td> </tr> <tr style='mso-yfti-irow:8;height:3.75pt'> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> <td style='padding:0in 0in 0in 0in;height:3.75pt'></td> </tr> <tr style='mso-yfti-irow:9'> <td style='padding:0in 0in 0in 0in'><!--WorkStatus--></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:10'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Work Status:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'><Country MessageID="42174"> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US</Country> - <Status MessageID="70380">I am authorized to work in this country for any employer.<o:p></o:p></span></p> </Status></td> </tr> <tr style='mso-yfti-irow:11;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:12'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:13'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Active Security Clearance:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:14;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:15'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:16'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US Military Service:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:17;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:18'> <td style='padding:0in 0in 0in 0in'></td> <td style='padding:0in 0in 0in 0in'></td> </tr> <tr style='mso-yfti-irow:19'> <td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Citizenship:<o:p></o:p></span></b></p> </td> <td width=450 valign=top style='width:337.5pt;padding:0in 0in 0in 0in'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>None<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:20;mso-yfti-lastrow:yes;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'><!--TargetJob--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:1;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:0in 0in 0in 0in'><!--TargetCompany--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Company:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Company Size:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'><CompanySize MessageID="-1" /></td> </tr> </table> </td> </tr> <tr style='mso-yfti-irow:3;height:7.5pt'> <td style='padding:0in 0in 0in 0in;height:7.5pt'></td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'><!--Locations--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;mso-cellspacing:0in;mso-yfti-tbllook: 1184;mso-padding-alt:1.5pt 1.5pt 1.5pt 1.5pt'> <!--Placeholder to prevent single table tag for both closing and opening, which does not render correctly in browser--> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-row-margin-right: 337.5pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='mso-cell-special:placeholder;border:none;padding:0in 0in 0in 0in' width=450 colspan=2><p class='MsoNormal'>&nbsp;</td> </tr> <tr style='mso-yfti-irow:1'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Target Locations:<o:p></o:p></span></b></p> </td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Selected Locations:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>US-NC-Charlotte<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:3'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Relocate:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Yes<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:4'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt'></td> </tr> <tr style='mso-yfti-irow:5'> <td width=160 valign=top style='width:120.0pt;padding:1.5pt 1.5pt 1.5pt 5.25pt'></td> <td width=270 valign=top style='width:202.5pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><b><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Willingness to travel:</span></b><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'><o:p></o:p></span></p> </td> <td width=180 valign=top style='width:135.0pt;padding:1.5pt 1.5pt 1.5pt 1.5pt'> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'>Up to 50% travel<o:p></o:p></span></p> </td> </tr> <tr style='mso-yfti-irow:6;mso-yfti-lastrow:yes;height:11.25pt'> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> <td style='padding:1.5pt 1.5pt 1.5pt 1.5pt;height:11.25pt'></td> </tr> </table> </td> </tr> </table> </div> </td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman";display:none;mso-hide:all'><o:p>&nbsp;</o:p></span></p> <!--Language--><!--Reference--><!--CustomFields--><!--ResumeNotes--><!--UploadedDocComment--> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=650 style='width:487.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in' xmlns:fo="http://www.w3.org/1999/XSL/Format"> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:0in 0in 0in 0in'> <div class=MsoNormal align=center style='text-align:center'><span style='font-size:8.5pt;font-family:"Arial","sans-serif";mso-fareast-font-family: "Times New Roman"'> <hr size=1 width="100%" align=center> </span></div> </td> </tr> <tr style='mso-yfti-irow:1;mso-yfti-lastrow:yes'> <td style='padding:0in 0in 0in 0in'></td> </tr> </table> <p class=MsoNormal><span style='font-size:8.5pt;font-family:"Arial","sans-serif"; mso-fareast-font-family:"Times New Roman"'><o:p>&nbsp;</o:p></span></p> </div> </body> </html>