Dept of Veteran Affairs
601 Hwy 6 West
ISO 10W017A
Iowa City, IA   52246 United States

08/2010 - Present
Salary: 84,234.00  USD Per Year
Hours per week: 40

Series: 2210 Pay Plan: GS Grade: 12

Information Security Officer (This is a federal job)

Duties, Accomplishments and Related Skills:

• CISSP (Certified Information Systems Security Professional) Certification 2011 Cert #393910
• Background Investigation BI with financial element OPM Investigations Service Case# 1100080996 Top Secret Clearance.
• Provides oversite, education, reporting, testing, and consultation regarding Information Systems data security in a VA Hospital supporting 8 remote clinics.
• Applies VA\HIPPA\Hitec regulations and ensures compliance with all VA security standards throughout the Iowa City VA facility and its remote sites
• Conducts FISMA Audits using NIST standards test cases for IT, PBX, and VISTA (Medical Record Database).
• Conducts Risk Assessments of new products (hardware, software, and connectivity)
• Conducts annual Risk Assessments using existing SSP (System Security Plan) posting POAMs to our FISMA database Agiliance Risk Vision (GRC).
• Updates local systems supporting documentation for use with SSP, Risk Assessment, Audits, and Contingency Plans
• Conducts FISMA Audits using NIST standards test cases for IT, PBX, and VISTA (Medical Record Database).
• Verifies and submits user PKI certificate requests and assists them with installation and use with Outlook 2007/2010 as well as digital signatures.
• Approves users remote access accounts for the Citrix Access Gateway (CAG) system, and Cisco AnyConnect Secure Mobility Client. Authored and distribute plug-in installation instructions to end users.
• Writes FISMA related tests using NIST 800-53. Run annual tests and submit results of FISMA audits into Risk Vision database.
• Tests contingency plans, reviews user access, SOP's, policies, System Security Plans.
• Approves general user account access and verifies users comply with annual security and privacy training.
• Migitates POAM’s, Risk Assessments, and System Security Plans using RiskVision database to store documents, tests, and certifications.
• Works with users, supervisors, privacy officers, and other ISO’s to resolve security related problems and issues.
• Creates and Updates Standard Operating Procedures and local Policies based on current Federal Policies, NIST guidelines, VA Handbook 6500, and FISMA updates.
• Reports and Remediates VA NSOC (National Security Operations Center) security incident tickets using Remedy ticketing database.
• Serves as an outside (VA Region 2 employee) support resource for local VA facilities. Assists local users in finding secure methods for accomplishing tasks.
• Serves as an AD HOC member of the equipment committee, emergency management committee, Environmental Rounds committee. Represents Information Security at the Facility Director's daily staff meeting.
• Assists and provides guidance to the facility CIO in resolving POAMs, completeing System Security Plans.
• Serves as an information resource for service line managers who need advice regarding security considerations and processes required to allow them to add, modify, or enhance existing hardware, software, and connections. An example would be a service line needing wanting to allow an outside vendor to have access to vendor equipment based within the VA.
Provides guidance for implementing BPG (Business Partnership Gateways), MOU's (Memorandum of Understanding) and ISAs (Interconnection Security Agreement)as well as storing and updating the records.

Supervisor: Jon P. Cruikshank (515-669-5740)
Okay to contact this Supervisor: Yes

Cedar Rapids Community School District
Cedar Rapids, IA    United States

07/2009 - 07/2010
Salary: 60,000.00  USD Per Year
Hours per week: 40

Network Supervisor

Duties, Accomplishments and Related Skills:

• Supervised IT staff of 5 supporting the 2nd largest school district in Iowa. Supported 34 sites, 7000 computers, 1024 wireless AP's, 700 3Com switches, and 135 servers running MS Server 2000/2003/2008 in a client server network. Primary troubleshooter for network intrusion and malware issues. Used a variety of tools to analyze traffic, adjusted firewall settings to limit port and protocol access, captured network traffic for analysis, examined logs from IPS filtering and Barracuda Spam filters. Traced email traffic to determine routing and source of troublesome email traffic.
• Installed 10 Gig core switching from H3C.
• Researched issues and make recommendations based on my analysis for new products, services, and solutions required to maintain and improve network services and customer satisfaction.
• Changed network virus protection software from Symantec to Sophos.
• Administered and managed the installation and operation of a Trapeze secure wireless network using 2 controllers and 1,024 dual radio N-Protocol passing information on 3 VLANS (trusted, untrusted, guest) with full certification and authentication required to access to LAN resources. Guest access was handled using a keypass system.
• Installed and maintain Avamar solid state backup appliances replacing aging tape drives.
• Installed and maintained 3com firewall as well as a Sonic Application Firewall.
• Installed and maintained Compellent SAN Solution fully integrated with Virtual Blade Servers via ISCI.
• Member of the Joint Communication Network along with the City and County building a private dark fiber ring to improve connectivity of all our sites.
• Maintained Exchange mail, firewall, Spam filters and DNS security for district wide Network. Maintained 30 Vlans for data, voice, and video. Responsible for Avaya IP phone system, three web servers, radius server with VPN access.
• Deployed 35 VMware 4.0esxi replacement virtual servers throughout the District as well as installing 4 HP Blade servers in a 10 Gig Chassis in the core server room
• Worked with Department heads to build and plan network services for the the next 5 years.

Supervisor: Lori Bruzek (3195581172)
Okay to contact this Supervisor: Yes

Rogers Software Developers
Fairbanks, AK    United States

08/2007 - 10/2008
Hours per week: 40

Software Tester

Duties, Accomplishments and Related Skills:

•Wrote test scripts based on customer point of sale software design specifications
•Tested software modules as developed by Rogers Software programmers submitting tickets for deficiencies in product as compared to specifications.
•Conducted unit test cases, integration tests, regression tests, and smoke tests. Summarized results in a WIKI shared with programmers, testers, and the end-user.
•Conducted hardware and operating system testing in conjunction with the POS product
•Rewrote existing end-user manual for an upgraded version of an existing product. Increased graphic content while reducing text content as well as the total number of pages.
•Built server and setup network shares allowing testers to share tools and results.
•Mentored and trained less experienced computer users and new testers.
•Changed from an in-office tester in Alaska to a remote tester working from home in New Mexico.

Supervisor: Ray Parshall (888-458-1001)
Okay to contact this Supervisor: Yes

Indian Health Service DHHS
Chinle, AZ    United States

05/2002 - 05/2005
Hours per week: 40

Series: 2210 Pay Plan: GS Grade: 12

Supervisory IT Specialist (This is a federal job)

Duties, Accomplishments and Related Skills:

• Supervised IT and telecommunications staff of 7
• Managed IT operations at 1 hospital and 4 clinics with 775 users
• Temporary detail to ISSO position establishing IT security policies and practices
• Responsible for planning, organizing, directing and evaluating operations for a comprehensive and complex Windows 2003 Active Directory LAN linked to a nationwide network.
• Served as information security officer responsible for data security and compliance with national standards for handling patient information.
• Chaired the IRM Committee working with departmental representative in the formulation of policies, program and procedures related to the overall computer system, telecommunication and data collection systems; provided updates of current and future IRM system applications that enhance or improve the current system; provided guidance on equipment purchases and budgetary information for bulk buying of computer hardware and software programs.
• Served on the Health Information Technology Action Committee at the District level developing long term IT goals and projects.


• Volunteered to serve as lead test site experimenting with moving RPMS (similar to VA VISTA Electronic Health Record) database from a paired UNIX server platform to and paired Windows Server 2003 platform. Ran test server for a year. At the end of the test period, we determined that UNIX pairing was easier to manage, more secure, and easier to update than the Windows 2003 environment. Purchased new UNIX servers and moved database from Windows 2003 environment.
• Administered mirrored IBM UNIX servers, 5 Windows 2003 servers, NAS data storage device, 1 Exchange Mail server 2003, Cisco 6500 core switch and 2 dozen Cisco POE switches.
• Team leader for the PBX installation replacing existing POTS phone system
• Responsible and accountable for maintaining a program budget that included personnel, equipment, supply purchases, travel, training, contractual agreements, etc.
• Wrote bid proposals or approved the purchase of all IT equipment used in the facilities that I managed
• Configured and managed Cisco PIX firewall
• Designed remote dialup authentication with a modem array.
• Integrated PBX system with Cisco LAN backbone
• Backed up all critical server and patient data
• Worked daily with the Administrative Officer (AO), Chief Executive Officer, Clinical Director and other key staff members with responsibility for providing guidance and recommendations to top management discussions, decisions, and policy making and sharing accordingly in management decisions/actions.
• Participated with the Service Unit Executive Committee and CEO in the formulation and implementation of the Service Unit Strategic Plan.
• Kept abreast of changing information technology and the changes that impact computer and data communication needs of the Service Unit that support clinical and administrative programs.
• Rewrote all departmental position descriptions, created new positions and wrote position descriptions for the new positions.
• Documented the network systems, standards, and practices as well as all IT policies and procedures.
• Educated staff members in IT policies and practices as well as customer service best practices.

Supervisor: Shirley Lewis (9286747005)
Okay to contact this Supervisor: Yes

Dept of Defense DDESS
Fort Bragg, Fayetteville, NC    United States

10/2001 - 05/2002
Salary: 67,000.00  USD Per Year
Hours per week: 40

Series: 2210 Pay Plan: GS Grade: 12

Administrative Technologist (This is a federal job)

Duties, Accomplishments and Related Skills:

• Member of a 6 person Network Administrator team
• Provided technical LAN support for 9 remote schools and the DDESS District Office located at Fort Bragg, NC
• Handled creations, deletions, and installs for network users at three schools.
• Configured and maintained IT hardware and software
• Resolved hardware and software conflicts
• Applied network security standards throughout the LAN
• Provided training for teachers serving as educational technical support.
• Worked with IT team members designing network expansions and improvements

Supervisor: John Secrist (9104365410)
Okay to contact this Supervisor: Yes

Dept. of Defense Dependent Schools
Manama, AL    United States

10/1997 - 10/2001
Salary: 67,000.00  USD Per Year
Hours per week: 40

Series: 2210 Pay Plan: GS Grade: 12

Administrative Technologist (This is a federal job)

Duties, Accomplishments and Related Skills:

• Network Administrator for 1000+ user FDDI ring network
• Administered Novell 4.1 Directory Services server
• Administered Windows Exchange Mail NT server
• Managed Lotus Notes server, DNS server, Proxy server, Cisco routers, Cabletron switches, fiber backbone.
• Upgraded network from Novell 3.11 using coaxial connections and cc:Mail to Novell 4.1 using UTP and Exchange Mail Server.
• Team leader for cc:Mail to Exchange Mail server upgrade in Incirlik, Turkey; Lajes, Azores; Rota, Spain; Seville, Spain; Ankara; Turkey; Izmir, Turkey.
• Coordinated activities with supervisor in Adana, Turkey and IT Division in Wiesbaden Germany.
• Traveled frequently to provide networking support for a facility in Ankara Turkey, and other facilities in the Mediterranean region.
• Developed an extensive automated network using Novell Zenworks application launcher with roaming user profiles. All assigned applications were pushed to the users no matter what PC they were at within the facility.
• Developed a library of Ghost images used to standardize the PC workstations in labs and at the end of the school year.
• Setup and maintained three CD towers providing 18 CD’s of data for all users using SCSI Express software and Novell Zenworks.
• Established an FTP site to share licensed products with other DoDDS facilities in the Med Region.
• Documented network
• Wrote user tips and instructions
• Provided user training as needed
• Provided Tier 2 and 3 level support for all network applications and connectivity issues

Supervisor: Stan Vergnani (011-973-719831)
Okay to contact this Supervisor: Yes

Anstec, Inc
Madison, WI    United States

05/1997 - 09/1997
Hours per week: 40

Network Engineer II

Duties, Accomplishments and Related Skills:

• Served as contract network engineer providing services to the State of Wisconsin Department of Health & Human Services, Madison WI.
• Designed new network installations at remote facilities using fiber connectivity and UTP switching
• Assisted in upgrading existing Token Ring networks to UTP
• Assisted with facility IT hardware upgrades
• Provided design and implementation expertise to database software administrator unfamiliar with modern networking.
• Troubleshot and solved hardware, software and network problems
• Documented changes to network systems
• Did research on Novell Zenworks for the Network Administrator and made recommendations for methods of implementation
• Assisted in standardizing operating systems on existing PC hardware.

Supervisor: Gary Stamness (6088276141)
Okay to contact this Supervisor: Yes

US Postal Service
Sioux Falls, SD    United States

05/1992 - 05/1997
Salary: 45,000.00  USD Per Year
Hours per week: 40

Series: 0001 Pay Plan: AA

Information Systems Specialist (This is a federal job)

Duties, Accomplishments and Related Skills:

• Administrator for VAX 4000-300 server with 9 DEC servers and 40 dial-in sites
• Member of a three man team which established a new computer network in a new USPS District Office.
• Project manager for hardware installations including NT and OS/2 servers, personal computers, network printers, modem arrays, VAX 4000 server.
• Administrator for cc:Mail network connected to the USPS
• Managed help desk personnel (2 to 7 individuals)
• Setup and maintained badge reader keyless entry system (ADT) for all doors and closets.
• Documented network
• Lead a User Group to provide department level training to strong users
• Assisted with the conversion of the network from a mixed protocol stack for LAN, VAX, and mainframe connectivity to IP protocol.
• Provided field service support for Rapid City, SD; Fargo, ND; Bismarck, ND which were server nodes for the USPS network.
• Established and maintained network standards and practices.
• Added routers, servers, bridges, hubs, workstations, hard drives, memory, and modems as needed to maintain and improve the network.
• Served as technical advisor on any and all IT questions and issues.
• Established configuration and installation standards for each version of Windows
• Tested, installed, and troubleshot new software installations
• Served annually as the Technical Director for the District Meeting for all postmasters in North and South Dakota. Provided lighting, sound, special effects, video projection, internet connectivity, wireless microphones, and general expertise on technical issues.

Supervisor: Kimble McDonald (6053332700)
Okay to contact this Supervisor: Yes

Spanish

Novice

Novice

Novice

Randy Smith (*)

Dept. Of Veterans Affairs

ISO

319-338-0581 6266

randall.smith@va.gov

Amber Smith (*)

VA

Privacy Officer

319-338-0581 6092

amber.smith2@va.gov

Shirley Lewis (*)

Indian Health Service

Administrative Officer

928-674-7015

shirley.lewis@ihs.gov

Lori Bruzek (*)

Cedar Rapids Community School District

Director of Information Technology

3195581172