Paul R. Garner
14546 Brook Hollow #399
San Antonio, TX 78232
Cell: 210-370-7285
Fax: 888-879-1555
tsradmin@tsrtechnology.com
SYNOPSIS
I am a highly skilled Information Technology professional with 30+ years of “in the trenches”
experience performing in such roles as architect (network, security, firewall, and systems),
director, technical lead, security administrator, and even remote worker, remote service
management and project manager. With that lifetime of experience comes a deep expertise in
all aspects of information technology and that is applied to resolving the engagement. As an IT
Professional you will see that my commitment to integrity, excellent communication, problemsolving,
and process-thinking skills. This includes a history of creating and implementing a
unified vision.
In the role as Project Manager, multiple projects are managed simultaneously ensuring budgets,
resources, and deadlines are on track. My goal is always to complete projects with expected or
better results.
on team leadership, motivating the workforce, and providing encouragement and professional
development opportunities.
In my many roles over the years I have proven myself as an effective communicator, adept at
building cohesive relationships with all levels of staff, management, clients, vendors and keydecision
makers. Additionally, with the ability to obtain buy-in from key stakeholders, I can
conclude engagements successfully in any market.
Currently I am working on my PMP and Doctorate in information technology. I am dedicated to
bringing all my experience to bear in any engagement for the benefit of the client.
EDUCATION / CERTIFICATION
A+ Core / Dos / Windows – Nov 1999
Network + - Sept 2001
MCP – Oct 2002
MCSA – Oct 2002
MCSE – Nov 2002
CISSP – Jun 2006 (Current)
Bachelors of Applied Science in Information Technology [Networking] (Nov 2007)
Masters of Business Administration [Information Technology & Project Management] (Feb 2012)
Army Certification - DoD DIACAP Training (Jan 2010)
Army Certification - REM 3.0 (Jan 2010)
Army Certification - Incident Handling (Feb 2010)
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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I am very experienced at directing internal and external resources, with emphasis
Army Certification - Army Specific DAA Course (Feb 2010)
Army Certification - STIG Training (Feb 2010)
Army Certification - NetScreen Firewall (Feb 2010)
Army Certification - DAR - DataArmor and FileArmor for End-Users (Feb 2010)
Army Certification - DAR - DataArmor and FileArmor for System Administrators, Helpdesk and Authenticators (Feb 2010)
Army Certification - Hercules 3.5 (Feb 2010)
Army Certification - STATG 6.4.3 (Feb 2010)
Army Certification – Retina (Feb 2010)
Army Certification - Flying Squirrel (Feb 2010)
Army Certification - Web Content and OPSEC Certification Training (Feb 2010)
Army Certification - Information Assurance Fundamentals (IASO) (Apr 2010)
DoD Security Clearance
NAC (2007)
NAC-LC – Secret (2009)
NAC-LC (2011)
NAC-LC (2012)
Work Experience:
Company: TSR Technology (consulting) [Multiple clients]
Dates: January 1988 to Present
Title: Project Manager/ Enterprise Security Administrator/ Sr. System Administrator/ IA Compliance Engineer/ Network
Architect
Duties:
● Server consolidation, virtualization and migration
● Cloud and Virtual Networking
● Asset Management (IT and Human)
● Data center planning and design (power, structure, cooling, cabling, racks, systems)
● Creation of Security Risk Assessments and POC for networks and systems
● Creation and refreshing of SOP's for compliance with governance.
● Compliance validation (TAC 202, Dod 8570, AR-25-2)
● Data aggregation and normalization for reporting with automated tools
● Research/Investigate/Mitigate security incidents
● Project management ($200k-$3.2mil)
● Linux Shell scripting (STIG Compliance and system hardening)
● DICAP (Processing IAVA, and retina events, STIG Compliance)
● Develop and document business requirements and current and future business process work-flows
● Conduct business process work-flow and requirements gathering
● Conduct validation process to ensure all current business process work-flow and requirements are
accurate and complete
● Perform and document gap analysis on current and future business process work-flows
● Fortify on Demand and Webinspect deployment and troubleshooting
● Microsoft Project Server 2003 administration
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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● Rightfax Administration and deployment
● Disaster recovery solution (design, testing, and implementation)
● Process design and refinement (startup, shutdown, backup, recovery, disaster recovery)
● Configuration/Change Management – (Hardware,LAN,WAN, Process, Procedure )
● Anti-virus Administration (Trend Micro, CA, McAffee , Symantec, Norton)
● Quality Assurance – (Hardware, LAN,WAN)
● VMware GSX server administration
● VMware server design and deployment
● Data center design and implementation (Medium size)
● Network Design/Architecture (using Visio to layout servers, routers, nodes, switches, T1, DS3)
● Technology assessment, POC generation, and implementation
● Security assessment POC generation, and implementation
● Vulnerability assessment POC generation, and implementation
● Server (Windows 2003, 2008 R2) troubleshooting, design, deployment, migration and administration
● Active Directory Architect, deployment, migration, and administration
● Security Architect, deployment, investigation, and administration
● Exchange Troubleshooting, Architect, Deployment, Migration, and Administration
● Network Architecture, implementation, troubleshooting, and administration
● User education (entry level to ‘CX’ level)
● Firewall troubleshooting, design, deployment, configuration, and administration
● Blackberry/BES deployment, and troubleshooting
● Mobile Messaging for Windows and Android devices.
● Contract Management
● Vendor Management
● Troubleshooting IIS issues
Notable projects
(not an exhaustive list)
Site: GlobalPundits/HP (International Project)
Dates: October 2013 to January 2015
Title: Project Manager/ Lead Network Architect / Security Compliance / International Security
Compliance
Duties:
oDesign network infrastructure for cloud operations (National and International)
oProject management ($2mil)
oData center planning and design (power, structure, cooling, cabling, racks, systems)
oDocumentation of configuration
oAsset Management
oVirtual Router (configuration/implementation/troubleshooting)
oVirtual Firewall (configuration/implementation/troubleshooting)
oRetina (scan systems for compliance/risk)
oWireshark (network troubleshooting)
oRemote resource monitoring
oTelework (working from off-site)
oAmazon Web Services (Cloud) configuration
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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oVPN (configuration/implementation/troubleshooting)
oTeraMark Cloud configuration
oFortify on Demand (security software) installation, management and troubleshooting.
Site: TekSystems/HP (consulting) USAMITC - MHS Project
Dates: June 2011 to April 2012
Title: Systems Engineer - Tier 3 / IA Engineer
Duties:
oCreation and processing of Change Management (CRQ) requests
oProject management ($1.9 Mil)
oRetina security scans
oSecurity scans with “Gold Disk”
oSystem Administration - Windows server 2008 and Windows server 2003
oInformation Assurance compliance (8500.2 and AR25-2)
oBuild and deploy new servers (Windows 2008 and Windows 2003) using “Army Gold Master”
oWork under minimal supervision
oCreation of enterprise user AD objects
oManagement of enterprise OU structure
oTracking of all events in Helpdesk System (cradle to grave)
oSupport and Administration of 20,000 Exchange mailboxes globally
oSupport and Administration of 1800 Blackberry Enterprise accounts
oTroubleshooting of Enterprise PKI issues
oTroubleshooting of Enterprise LAN/WAN Connectivity
oTroubleshooting Enterprise DNS issues
oMaintaining Enterprise SLA
oTechnology assessment, POC generation, and implementation
oSecurity assessment POC generation, and implementation
oVulnerability assessment POC generation, and implementation
oSymantec Corporate and Enterprise Edition troubleshooting
Site: Evolvent/WWT/General Dynamics (consulting) 106th
Dates: October 2009 to June 2011
Title: Information Assurance Engineer (IAT-III)
Duties:
● Validation of site specific processes and procedures in accordance with to DoD regulations (DIACAP)
● Peer review and coordination of findings to present a complete security profile
● Preparing deficiency and compliance reports to assist in a Plan of Correction
● Preparing IA approval packets for submission to the CCB (Configuration Control Board)
● Researching new and requested products for feasibility and technical requirements
● Maintaining DoD security posture through ongoing validation
● Asset Management system implementation
● Mobile asset scanning and database synchronization
● DIACAP Validation
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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Signal Brigade & METC
● Travel to remote locations
● Work under minimal supervision
Site: Evolvent - METC Project (Ft. Sam Houston)
Dates: June 2007 to September 2009
Title: Project Manager / IA Engineer/ Compliance Engineer
Duties:
oProject management ($2.6 mil)
oData center planning and design (power, structure, cooling, cabling, racks, systems)
oCreation and processing of Change Management (CRQ) requests
oUser education (entry level to ‘CX’ level [Generals])
oInformation Assurance compliance (8500.2 and AR25-2)
oManagement of trades/services
oImplementation of data center deployment
oMigration of data center [continuity of service ]
oFirewall planning and deployment
Site: Goldbelt Raven – USAMITC (Fort Sam Houston)
Dates: July 2006 to May 2007
Title: Enterprise Administrator / System Administrator II/ Exchange Administrator
Duties:
● Support and Administration of 80,000 Exchange mailboxes globally
● Support and Administration of 3500 Blackberry Enterprise accounts
● Troubleshooting of enterprise PKI issues
● Troubleshooting of enterprise LAN/WAN Connectivity
● Troubleshooting enterprise DNS issues
● Troubleshooting enterprise WINS issues
● Creation of enterprise user AD objects
● Management of enterprise OU structure
● Tracking of all events in Helpdesk System (cradle to grave)
● Maintaining enterprise SLA
● Call Center Environment
● ACD Systems Management
Site: Border Region Mental Health and Mental Retardation (Laredo)
Dates: April 2003 to May 2005
Title: IT/IS Director
Duties:
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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● Management of Employees tasks and time
● Contract Management
● Project Management
● Quality Assurance – (Hardware, LAN,WAN)
● Configuration/Change Management – (Hardware,LAN,WAN)
● Project Determination, Lifecycle, Management, and Planning
● Security Architect, deployment, investigation, and administration
● Infrastructure Upgrade/Modification
● Helpdesk management
● ACD Management
● Symantec Enterprise Administration and Deployment
● Network Share Creation, Logon Script Mapping
● Fiber Network Mapping
● Anasazi database server management and maintenance
● Phone system management and maintenance
● Project Budget Determination
● Network Design/Architecture (using Visio to layout servers, routers, nodes, switches, T1, DS3)
● Disaster recovery planning and policy implementation
● Allocation of resources for Projects and Tasks
● Operation System Migration from Windows 98 to Windows XP Professional
● Server Migration from Windows NT4 to Windows 2000/2003
● Enterprise Antivirus server deployment and management
● Exchange 5.5 server build up, roll-out and administration
● Exchange 2000 server build up, roll-out and administration
● Firewall planning and deployment
● Enterprise Firewall Management
● Research hardware and software for projects
● Backup structure design and implementation
● Enterprise wide policy design and implementation
● Enforcement and Investigation if IT/IS Policy Violations
● Network, and LAN/WAN troubleshooting
● Satellite Office connectivity and data management
● User Education and Training in Basic computer knowledge
● Repair and replacement of damaged equipment (in and out of warranty)
Site: D.R Horton Homebuilder (San Antonio branch)
Dates: March 2000 to September 2002
Title: Regional Support Specialist
Duties:
●New user setup, training, account creation and configuration
●New system imaging, and deployment to on-site and remote locations (20 to 600 miles)
●New system development, configuration & implementation
●Phone System Administration (add, move, change, maintenance)
●Network maintenance and technical support, desktop services
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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●Standard system image development
●Quality Assurance – (Hardware, LAN,WAN)
●Configuration/Change Management – (Hardware,LAN,WAN)
●MacAfee Antivirus Software
●Symantec Enterprise Antivirus Deployment and Administration
●Selection of project requirements (hardware, software & vender)
●Implementation of high speed connectivity at remote locations
●Axxess ACD Phone system implementation & management (add, move, and change)
●Verify connectivity to LAN / WAN / VPN
●Coordinate LAN & voice cable pulls
●Level 1, 2, 3, Network, and remote site support
●Server management & administration
●Verify & troubleshoot network rights, shared drives, and login script
●Troubleshoot network, hardware & software issues
●Troubleshoot stand alone and network printing issues (hardware & software)
●Client connectivity to AS400
●Project Management, Problem Determination, and Problem Management
●Installation of new hardware & upgrades
●Support of distant remote sites (over 100 miles one way)
Site: Driscoll Children’s Hospital (Corpus Christi)
Dates: January 1998 to March 2000
Title: Microcomputer Specialist
Duties:
●New system deployment including LAN, Desktop and Standard system development
●Field Technical Support - problem determination, and problem source identification
●New system configuration, network maintenance and support, desktop services including problem
management.
●Verify connectivity to LAN
●Coordinate LAN cable pulls
●Check printer connections
●Check shared drives
●McAfee Antivirus Software
●Troubleshoot hardware issues
●Troubleshoot software issues
●Client connectivity to AS400
●Instruct users in use of platform
●Installation of new hardware
●Creation of web based instruction manual
HARDWARE
Cloud Virtual implementation HP (Printers / Servers / Workstation)
LAN/WAN/VPN
Laptop (local & Remote)
Cisco & 3com (Switches / Routers)
Firewall Configuration
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
Compaq (Server / Workstation)
Dell (Server / Workstation)
PBX/ACD Sys (Avaya, Intertel, Vodavi)
tsradmin@tsrtechnology.com
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Pocket & Palm PC Wi-Fi Networking
Domain Controllers
CAT5/CAT6
SAN / NAS
OPERATING SYSTEMS
MS-DOS
Windows 2000 Server
Windows 2003 Enterprise
Windows Vista
Windows XP Home & Pro Unix / Linux
Windows Mobile
Palm OS
Windows 2008 R2 (all versions) Android
Windows 8
SOFTWARE & DEVELOPMENT TOOLS
SQL (Pervasive & Microsoft) Active Directory
Lotus Notes 5.x
Retina
AdminStudio
Veritas Backup Exec
MS Office 95 to 2013
Virtual Domain Generation
Symantec Enterprise (AV/FW)
VMWare
Remote Desktop Services
Terminal Services
AS400 Express Client Adobe Acrobat Professional
GBIC (Fiber Backbone)
SCSI / SATA
Windows 95 - 98
Windows NT 4.0
Windows 2000 Professional
Windows 2000 Advanced
Windows 7
VPN/TS/Citrix Client/Svr
ADP/E-Time
LanDesk
Remedy Helpdesk
WWW / FTP Administration
Group Policy Creation
MS Exchange / Outlook
Paul R. Garner MBA (A+, N+, MCP, MCSA, MCSE, CISSP)
tsradmin@tsrtechnology.com
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