Joshua Dinerman
Joshua.dinerman@gmail.com
Introduction & Overview
Senior Systems Enterprise Engineer * IT Project Manager (PMP)
Senior level Enterprise Systems Engineer, IT Project Manager and technical team lead professional with over 20
years experience in the federal and private sectors, specializing in standards-driven IT project management,
process design, continuous improvement, team leadership, enterprise-level systems design, administration,
operations, security remediation and troubleshooting.
Technical Highlights
• The White House: Operations Manager and 24x7x365 operational support for the U.S. Executive Office of
the President (EOP), leading and supporting operations in a top secret environment, serving senior level
White House technical leadership
• Microsoft Windows Server 2012 R2 through 2000; Active Directory: Design, supporting services,
administration
• VMware vSphere 4.1 through 5.5: HA cluster, Fault Tolerance, design, troubleshooting, sizing
• Microsoft System Center 2012: Configuration Manager (SCCM), Operations Manager (SCOM)
• Microsoft DirectAccess 2012 remote services; Failover Cluster
• Enterprise monitoring: SCOM, HP SIM, SolarWinds, HP Sitescope, native vSphere toolset
• DOJ: Work closely with DOJ / EOIR senior federal management (CIO level), to align business need with
enterprise-class technology solutions and design
• Technology assessment and review
• Microsoft Federated Identity Management / Microsoft UAG / ADFS
• SAN / NAS: NetApp FAS 3170, 3020, 250, 810 Filers; Data ONTAP 6.x, 7.x, 8.x; HP EVA SAN 8000 / P6300
Series
• Data center management: rack design; electrical layout; cable management
• Developing technical procedures and documentation for all aspects of infrastructure support: server
builds, repeatable troubleshooting, change management and back-out procedures
• Technical and team liaison: Working with third-party vendors, application groups and infrastructure
support groups to review, plan, coordinate, execute technical solutions
Project and Infrastructure Management, Personnel Management and Leadership Skills Highlights
• Project Manager Professional – PMP certified
• ITIL Foundation version 3.0 certified
• Strong Project Management skills, combined with a strong technical background, allow me to solve
problems and increase efficiencies by using skillsets in both disciplines.
• Demonstrable IT Project Management success by decreasing cost, risk and ineffective practices and
increasing team efficiencies through the creation and implementation of sound processes, effective
procedures, continuous improvement and thoughtful management.
Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
• Solid track record of consistently exceeding client goals through management excellence, strong
technical abilities, insightful strategic planning, design and implementation and exceptional
communication and organizational skills.
• Technical team management: resource utilization, project allocation, personnel management.
• LinkedIn: http://www.linkedin.com/pub/joshua-dinerman/3b/a89/55
Technical Skills
Operating Systems and Applications: Microsoft: Windows Server NT through 2012 R2, Workstation: 9x, XP, 7, 8.x,
10; Active Directory design and implementation; Group Policy design/management; Microsoft System Center
2007 / 2012 (Configuration Manager, Operations Manager); DirectAccess 2012; VMware vSphere 4.0 – 5.5;
Internet Information Server, SQL Server 2000/2005/2008R2; 2008/2010 Failover Cluster, SharePoint Sever, HP
Quality Center and QTP: application administration; Exchange Server, CA Unicenter Helpdesk; HP/Mercury
Sitescope; NetApp: DataONTAP 7.x/8.x, Documentum: InputAccel and ImageNow; Avocent: IP-based KVM,
DSView; HighJump Warehouse Advantage System; Tompkins Operational Control; Globe Ranger RFID; Silanis
Document Engine; Lumension PatchLink, Adobe ColdFusion, Dell ITAssistant, Dameware, IBM Sametime 3.0,
McAfee Enterprise 7.0/8.0i/8.5i, Ghost, Basic Limited Basic Red Hat Linux, Business Objects, McAfee for NetApp,
McAfee EPO, Checkpoint R55/R56, NetIQ DRA 6.5/7.0/7.5, NetIQ GPA 3.0, Backup Exec for NT, NAI GroupShield
for Exchange Server, RightFax, HP Quality Center, Lenel OnGuard Security, SolarWinds Network Monitoring,
MailSite, CA Unicenter TNG, NetObjects Fusion, Supercharge Credit Card Authorization, Lotus Notes
5/6.03/6.04/6.5.5
Hardware: HP DL360 / 580; C7000 Chassis Enclosure; BL 460c G5/6/7; Dell, Compaq and NEC Server Hardware,
Network Appliance Filers (F810, FAS 250, FAS3020, FAS3170), HP EVA 8000 / P6300 SAN; Brocade fiber switch;
Avocent IP-based KVM, RAID configuration, SAS/SCSI devices, tape backup, memory, configuration analysis
and sizing, external attached storage, workstations, IDE/SCSI hard drives, motherboards, modems, NIC’s,
Local/Network printers, CD/DVD, Dell laptops, scanners
Security: POAM, Policy review, FISMA, Nessus Client scan, Certification and Accreditation, auditing,
recommendation, patching, vulnerability remediation, ActiveWorks, AMP Console, CISSP study and curriculum.
Experience
Digital Management, Inc. (DMI) / The White House / U.S. Executive Office of the President – Washington, DC –
Team Lead / Enterprise Systems Support
May, 2013 – Present
As the Operations Manager, I lead a team of fourteen senior engineers to ensure the availability and stability of
critical servers, services and applications for the Executive Office of the President. I work with senior White
House technical personnel, project managers, application and engineering groups, third-party vendors,
security operations and federal management to support several hundred Microsoft Windows servers in a
distributed 24x7x365 environment.
§ Data center and operational support, ensuring the stability and availability of critical servers, service
and applications
§ 24x7x365 operational support and response
§ Incident and Change management; CMDB; technical and change advisory board
§ Technologies: Windows Server 2008 R2 / 2012 / 2012 R2; Windows 2008 R2 / 2012 R2 Failover Cluster;
Microsoft SQL Server 2008 Cluster, VMware ESX 5.5; Citrix XenApp server 6; HP Server-class hardware
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Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
§ Active Directory and supporting services: Group Policy; DNS, DHCP.
§ Microsoft DFS File services
§ VMware 5.5 Infrastructure: VM management within the vSphere infrastructure; vSphere web client
§ Remote Access solutions: DirectAccess 2012, Citrix XenApp
§ Data center migration
Capgemini Government Solutions / U.S. Department of Justice / Executive Office of Immigration Review – Falls
Church, VA –Team Lead / Enterprise Architect
December, 2011 – May, 2013
Lead a team of senior systems engineers in support of the Executive Office of Immigration Review. Work with
Project Managers and the federal clients at the CIO level, aligning enterprise technical solutions to business
need. Work closely with senior executive staff (CIO) in an advisory capacity, mapping out technical strategy.
§ Technical project management / Enterprise Architecture planning and design
§ Technical design; capacity planning; migration planning
§ Auditing the existing enterprise architecture; recommendations for modification and upgrades
§ Technologies: Windows Server 2003 / 2008 R2; Windows 2008 R2 Failover Cluster; Microsoft SQL Server
2008 Cluster, VMware ESXi 4.1; Citrix MetaFrame and XenApp server 5/6; HP EVA SAN 8100; HP C7000
chassis / blade systems; Active Directory; Group Policy; Exchange Server 2003; Exchange Server
migration 2003 to 2010.
§ File server migration: cluster / backend storage
§ Windows Server 2008R2 Failover Cluster design, management and troubleshooting.
§ VMware 4.1 to 5.1 migration planning
§ VMware 4.1 Infrastructure Management: Multi-site; SAN storage; Hypervisor management; VM
management and configuration.
§ Enterprise storage assessment and design.
§ Citrix XenApp 5/6
Data Base Connection, Inc. / General Services Administration / Federal Acquisition Service – Arlington, VA –
Team Lead / IT Project Manager
2001 – December, 2011
Manage a team of eleven senior level systems engineers and administrators, responsible for an enterprise-level
infrastructure of over 300 servers, dispersed nationally in twelve regional GSA sites and multiple data centers.
Responsible for technical planning and project lifecycle management for many FAS IT projects. Work closely
with FAS and other federal management, to ensure success in many IT project implementations, stability within
the enterprise and adherence to standards, policy and process.
§ Technical project management; coordinating with teams throughout GSA to support both enterprise
infrastructure and business line applications: personnel coordination, documentation, reporting/updates
§ Change Control Board (CCB) / Change Advisory Board (CAB): participate in both project management
and technical review for technical change control activities.
§ Management responsibilities with the GSA Presidential Transition Team for the last two U.S. presidential
campaigns.
§ Multiple site and datacenter management: Working closely with SAVVIS external facilities housing GSA
business line applications, in addition to internal GSA datacenters at over twelve regional sites.
§ Change control management: documentation, review, approval, rollback scenarios and approval.
§ Heterogeneous platform environment: Microsoft, VMware, Sun Solaris, Red Hat Enterprise Linux, EMC,
NetApp
§ Coordination with third-party vendors, prime and subcontractors
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Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
§ Large physical to virtualization effort: consolidation of roughly 125 servers in to Highly Available (HA)
VMware ESX 4.1 cluster.
§ Hardware specification and acquisition management: requirements gathering/review/documentation,
subsequent hardware specifications
§ Enterprise content management system: participated in the design and deployment of a large
Documentum InputAccel distributed ECMS for contract, quotes, electronic submissions and electronic
offers.
§ Management and security policy review, recommendations and implementation: Work closely with
InfoSec professionals on security policy, recommendations, and vulnerability remediation.
§ Contractor perspective: Coordination of consulting business objectives within a full-time federal client
environment; identifying opportunities and seeding business growth within the organization
§ Enterprise infrastructure management: monitoring, patching, security vulnerability analysis, review,
remediation
§ Analyze third party tools for migration and management of Active Directory
§ NetApp Filer: F810, F940, FAS3020: design, implementation, troubleshooting; SAN and NAS
§ Interviews: technical evaluation and business best-fit for prospective hires
§ Technical documentation and diagramming; managerial documentation and reporting
§ Analyze various options and implement a solution for network storage and disaster recovery
§ Network security policy review, implementation and troubleshooting
§ Operating system hardening: MS Windows Patches, Local Security Policy settings, Registry settings; AntiVirus
software; NTFS permissions; IPSec Filters
§ COOP policy planning, review, recommendation and implementation
§ Business line application support covering varied integrated server platforms
§ Manage vendor relationships, researching cost-effectiveness of software/hardware purchases,
obtaining quotes, selecting, and negotiating contracts with vendors
§ Develop, modify, and ensure adherence to data center operations policy; coordinate remote
monitoring of data center
Hitachi Innovative Solutions Corp. – Bethesda, MD – Principal Consultant 2000 - 2001
§ Design and Implement VPN connectivity between main office and branch offices
§ Plan, design, implement and administer overall IT migration between merging companies in a nationally
distributed scope, encompassing email, Internetworking: remote and Point-To-Point connectivity (Frame
Relay), network services, file sharing, printing, web access
§ Participate in design and implementation of a new WAN architecture supporting several nationally
distributed offices
§ IP routing analysis, design and implementation
§ Instrumental in the implementation and support of a LAN/WAN IT infrastructure (NOC and branch
offices)
§ Participate in designing a large scale LDAP solution/implementation for a multinational
carrier/backbone provider, based on iPlanet Directory Server, to be integrated with a Netegrity
Siteminder access control solution. This included doing a thorough analysis of business requirements
and linking the authentication and authorization of a multitude of backend systems into a Single Sign
On solution; diagramming; extensive documentation
§ Technical evaluations and interviews for prospective hires
Greenwich Technology Partners– Columbia, MD – Senior Network Engineer Jan 2000 – Nov 2000
§ Participated in designing a world-wide Citrix architecture for a large, multinational import/export
business; analysis/recommendation for existing communication architecture
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Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
§ Performed technical review and sizing assessment on existing Citrix implementation for a large, multinational
energy company; Citrix application integration
§ Lead remote engineer for an international Citrix solution implementation for a large capital investment
firm, including application integration, mail/data migration, ICA client configuration
§ Performed technical interviews and evaluations for potential new hires
Data Base Connection, Inc. / General Services Administration / Federal Supply Service – Arlington, VA – Team
Lead/Sr. Systems Admin
1998 - 2000
§ Responsible for the consolidation and growth/development of a small NT implementation in to a
globally distributed NT structure, which includes various NT resources and services
§ Design, develop and implement Microsoft Terminal Server/Citrix MetaFrame remote access solution for
distributed and remote application access
§ Involved in preparations for the Y2K rollover, which includes system, data and hardware analysis
§ Develop and maintain procedural implementation of network security, including policy scanning,
documentation, and intrusion detection
§ Responsible for the integration of the existing NT structure into the national NDS structure via Novell’s
NDS for NT
§ Involved in web services administration via Internet Information Server and Cold Fusion application
platform
§ Research and development of Microsoft Cluster services for GSA’s primary external web servers
§ Involved in the configuration and implementation of e-commerce and Electronic Data Interchange
(EDI) solutions
§ Responsible for the consolidation and growth/development of a small NT implementation in to a
globally distributed NT structure, which includes various NT resources and services
§ Design, develop and implement Microsoft Terminal Server/Citrix MetaFrame remote access solution for
distributed and remote application access
§ Involved in preparations for the Y2K rollover, which includes system, data and hardware analysis
§ Develop and maintain procedural implementation of network security, including policy scanning,
documentation, and intrusion detection
§ Responsible for the integration of the existing NT structure into the national NDS structure via Novell’s
NDS for NT
§ Involved in web services administration via Internet Information Server and Cold Fusion application
platform
§ Research and development of Microsoft Cluster services for GSA’s primary external web servers
§ Involved in the configuration and implementation of e-commerce and Electronic Data Interchange
(EDI) solutions
Systems Plus, Inc. / National Institutes of Standards and Technology – Gaithersburg, MD – Project Task Lead
1997 - 1998
§ Responsible for the implementation of Microsoft NT Server and Workstation, NT migration,
standardization and support. This includes support documentation and procedural information
§ As leader of five IT professionals, it was crucial that I ensure that the implementation of Windows NT
surpassed client expectations in a demanding, cross-platform, scientific environment
§ Tier two level helpdesk experience: managed an NT Help Desk for a 450+ user base. Help Desk support
included hardware and software configuration/ troubleshooting, network troubleshooting, installations,
customer support and interaction, workstations, laptops and isdn/modem remote access
§ Responsible for the design, maintenance and support of multiple NT domains in a cross-platform
environment of PC, Sun, SGI and Macintosh. This includes NT Workstation rollout to 400+ users
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Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
Booz Allen and Hamilton / FDA – Rockville, MD – Senior Technical Consultant
1997
§ Contracted with the Food and Drug Administration Center For Biological Evaluation and Research
§ Involved in a large computer rollout/standardization project to 800+ users. Rollout and migration from
legacy DOS/Win 3.xx to Windows 95
§ Hardware/Software installations, customer support/interaction, troubleshooting/configuration
§ Support and procedural documentation
Artcraft Badge & Sign Co.– Olney, MD – Production Manger 1980 - 1996
§ Successfully managed the transition from a previously labor-intensive business to a technologically
innovative business, resulting in dramatically increased efficiency
§ Responsibilities included day-to-day operations as well as mission critical planning and development
§ Responsible for screening, interviewing and selecting new employees
§ Involved in setting up and implementing various marketing strategies including direct mailings, literature
design and web design
Education
University of Maryland – College Park, MD – Bachelor of Science – Production Management
Technical Training and Certification
• CompTIA Security+ CE May 2016
• VMware vSphere 5.5 Install, Configure, Manage – VCP 5.5 Certified September, 2014
• Project Management Professional ( PMP ), November, 2011
• IT Infrastructure Library, version 3 (ITIL v3 Foundation), September, 2011
• NetApp Certified Administrator, November, 2001
• Citrix Certified Enterprise Administrator, May 2000
• Internet Security Systems, ISS SAFEsuite Family July 1999
• Microsoft Certified Systems Engineer, MCSE, February 1999
• Microsoft Certified Curriculum, Internet Information Server, January 1999
• Computer Associates Advanced Course, Unicenter TNG 2.1 May 1998
• Computer Associates Basic Course, Unicenter TNG 2.1, February 1998
• MCP, Delta Microsystems, Inc., April 1997
• MCSE Curriculum at Delta Microsystems, 1997
1985 – 1989
Professional Affiliation
• Project Management Institute (PMI)
• American Council for Technology (ACT) / Industry Advisory Council (IAC)
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Joshua Dinerman 301-580-2487 joshua@dinermanweb.com
DoD Security Clearance
• Top Secret (Active) – May, 2013
• EOP SCI - May 2016
References available upon request
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