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2011-
present
Systems Administrator IV/
Information Systems Security Officer (ISSO)
(ATK Space Systems)
· Serves as subject matter expert,
troubleshooter, and help desk for IS security matters in a windows
environment
· Continuous
monitoring to include developing and updating the SSP, managing and
controlling changes to the system, and assessing the security impact of
changes
·
Ensures
that systems are operated, maintained, and disposed of in accordance with
Federal Government, and DoD security policies and practices, as outlined in
the approved SSP
·
Coordinates
backups and ensures upgrades are occurring in accordance with established
parameters
·
Analyzes,
logs, tracks and resolves software/hardware matters of significance
pertaining to networking connectivity issues, printer, servers, and
applications to meet business needs
·
Run
weekly/monthly ACAS scans and create reports to the customer
·
Interfaces
with end users (100+) to independently resolve problems concerning system
function(s) related to the overall performance of systems
·
Documents
system events to ensure continuous functioning
·
Apply OS
patches and upgrades on a regular and ad hoc basis, and upgrade
administrative tools and utilities. Configure/add new services and programs
as necessary
·
Create,
change, and delete user accounts per request
·
Maintain operational,
configuration, security and other procedures in compliance with government
standards
2003 - 2011
Systems Administrator(Engineering System Solutions)
·
Provide
Tier III/other support per request from over 3000 users at Air Force Office
of Special Investigations (HQ AFOSI) throughout the world.
Investigate and troubleshoot issues on classified networks
(SIPRNET/JWICS/CEONET)
·
Perform
daily system monitoring/reviewing system and application logs/verifying
completion of scheduled jobs such as backups
·
Provide
active directory support (apply policy/troubleshoot)
·
manage
local users and groups
·
E-mail
administration for internal and external users
·
Apply OS
patches and upgrades on a regular basis
·
SAN
Administrator (NetApp)
·
Blade
Administrator (C7000)
·
Provide
active directory support
·
Administration
and maintenance of IP data network, including network switches, routers,
firewalls, servers, desktop PC’s, handheld PDA’s, etc. as it exists.
·
Supporting
2400 end users throughout U.S. Air Force OSI
·
Troubleshoot
any DNS/DHCP issues
·
Contribute
to and maintain system standards
·
Monitoring
and maintenance of network servers, connected storage/backup devices.
Proactively applying software updates (WSUS 3), security patches, bug
fixes, and driver updates. Routinely checking event logs and ensuring all
are working properly
2002 – 2003Senior
Hardware Installation Specialist/Sys Admin
(Computer Science Corp)
·
Install and
configure desktops, local and remote printers
·
Add,
manage, or remove network components
·
Upgrade
desktops NT to WIN2K professional
·
Configure
TCP/IP client software
1999 – 2002Systems
Administrator (Engineer System Solutions)
·
Troubleshoot
WIN2K/WINNT workstation and network problems
·
Responsible
for providing system admin support for over 2400 users with US Air Force of
Special Investigation classified network
·
Configure
server based installation of WIN2K
·
Add,
manage, or remove network components
·
Configure
TCP/IP client software
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Install and
manage dial-up networking
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Create and
manage local users and groups
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Install and
configure local and remote printers
1998 – 1999Cable
Technician (Engineer System Solutions)
·
Installed
computer fiber optic cable and configured/installed NT workstations
·
Manage a
crew of 8 Cable installers responsible for pulling and installing the
Cat3, cat5, and fiber optic
·
Responsible
for supervising teams to deployment location for configuring NT
workstations, and overseeing team’s activities
1996 - 1998Supervisor,
Communications-Systems Support Branch(US Air Force)
·
Managed
help desk operations including internal and external procedures for
prioritizing, documenting, execution, metrics, and customer satisfaction
·
Perform
hardware and software configuration maintenance, diagnostic test, and
system administration of electronic data systems
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Provide
hardware/software computer support to 200+ customers
·
Instruct
weekly Work Group Administration courses in basic computer hardware and
software support to customers
·
Developed
and implemented controls for $800,000 hardware and software
1978 - 1996Supervisor, NATO Security
Sub-RegistryUS Air Force
·
Managed the
NATO sub-registry office. Responsible for receiving and distributing
daily 500 NATO Top Secret documents
·
Used MS
Power Point to create and update directorate level slide presentations
·
Created and
maintained a database that tracked the day-to-day duties of 16 work centers
requiring NATO documents
1975 – 1978Platform ClerkAlexander
Department Store
·
Received,
inventoried, ticketed incoming merchandise
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