Gregory F. Robertson

OPM-SANG

Unit 61304

APO AE, 09803-1304 SA

Mobile: +966564077030

DSN: 318-448-8217

Email: gregory.f.robertson.civ@mail.mil

AVAILABILITY:

Job Type: Permanent

Work Schedule: Full-Time, Shift Work

DESIRED LOCATIONS:

United States - GU

Hong Kong

Japan

Malaysia

Philippines

Singapore

South Korea

Thailand

United States - HI

United States – MP

CLEARANCE:

• Current SECRET (ANACI-FEB2009) JPAS Verified

MISC:

• Current DOD 8570 IAT II: CompTIA SECURITY+ (2008) CE Expiration 2017JAN09

Verify Code: 33MSHB0J5P11C7WS (https://www.certmetrics.com/comptia/public/verification.aspx)

• Current EMERGENCY ESSENTIAL Person

EXPERIENCE:

11/2010 to Present ; 40+ hours per Week; IT Specialist (SYSADMIN/NETWORK); GS-2210-12; last promoted

11/2010; permanent employee; not on a temporary promotion; Dept Army\Office of the Program Manager-Saudi

Arabian National Guard (OPM-SANG), OPM-SANG, Unit 61304, APO AE 09803-1304; Mr. Stephen Aden or Mr.

Rich Kirlin , DSN 318-448-8217 or (202) 688-2098 x5552; may contact supervisor.

• Commercial off the Shelf (COTS) and Government off the Shelf (GOTS) software that permit the sharing and

transmission of information.

• Installs, maintains, updates, patches and troubleshoots on all OPM SANG's Installation Campus Area Network (ICAN)

servers, including SharePoint 2010, Structured Query Language (SQL) Database Server (Clustered/Mirrored), Exchange

Server, Blackberry Enterprise Server, Project Server, Internet Information Service (IIS), Internet Security and

Acceleration (ISA), Windows 2003/2008/2008R2 Servers and various Intranet web servers in addition to other vendor

software.

• Utilizes Microsoft Active Directory Services for user accounts, security groups, permissions, bitlocker management.

• Group Policy Management for desktop/server hardening and scripts.

• Backups and restore Files, SharePoint, SQL Databases, VMware VM’s using Symantec Backup EXEC 2012.

• Assist with development and testing of Continuity of Operations Plan (COOP).

• Server Configuration Control Management (SCCM) utilized for Microsoft Updates, vendor software

packages/advertisements and query reports for Information Assurance Manager (IAM).

• Utilizes Virtual Machine Ware (VMWare) to virtualize the server environment and VMware Site Recovery Manager

(SRM) for vSphere VM Replication.

• Plans, analyzes, designs, develops, manages, configures, implements, integrates, enhances, and optimizes networked

systems used for the transmission of information in voice, data, and/or video formats over the ICAN.

• Current member of the Computer Emergency Response Team (CERT).

• Performed and maintained Security Technical Implementation Guide (STIG) for all desktop, printers, MFD’s and

servers.

• Assisted Information Assurance Manager (IAM) with OPM-SANG’s 1st DIACAP resulting in ARCENT (Kuwait) Area

of Responsibility (AOR) 1st ACCREDITED Unclassified (NIPR) Network.

• Evaluates new releases of Microsoft operating systems and other Microsoft client/server software and makes

recommendations and plans for deployment.

• Performs long range planning, establishes goals, and develops implementation strategies.

• Lifecycle planning and procurement of server equipment.

• Maintains Server/Desktop/Printers Asset Tracking and issue of equipment as needed.

• Designs, configures and installs network, desktops and associated devices at remote sites within Saudi Arabia.

• Performs network surveys to determine software and hardware requirements.

• Monitors network growth, and ICAN capacity to ensure optimum network performance.

• Provides user assistance training for accessing and negotiating the ICAN.

• Assists users with network and desktop problems.

• Assists Customer Support Branch with desktop TIER 1 and 2 issues as needed.

• Performs Technical Specifications for NEW Capabilities requests from users and other departments.

• Configures, troubleshoots, and diagnoses problems and conflicts with Microsoft and third party software programs.

• Serves or represents the Information Management Office, and participates in command-level meetings and committees

on matters pertaining to network and computer requirements, applications, and techniques.

• Manages Daily Network Port-Security on Cisco Switches.

• Manage and configure VLAN’s on DHCP, Cisco Switches and VMware Virtual Switches.

• Coordinate Network configuration changes with Kuwait TNSOC/RNOSC for firewall and/or routers.

• As SPS Systems Administrator, maintained local 3 Servers hosting PRWeb, PD2 Application and PD2 Database.

• Assisted CACI Contractors with Enterprise migration of database and decommissioning of Contracting Servers.

• Assisted PD2 user’s with client issues during PD2 Enterprise implementation to CITRIX.

04/2009 to 11/2010; 40 hours per Week; IT Specialist (CUSTSPT/INFOSEC); GS-2210-11; last promoted Not

Specified; permanent employee; not on a temporary promotion; Dept Army Office of the Program Manager, Saudi

Arabian National Guard (OPM-SANG), Unit 61304; Ms. Tina Alsadhan , (202) 688-2098 x 5552 ; may contact

supervisor.

• Evaluates IT requirements through the full spectrum of automation system life cycle from acquisition and

implementation through reallocation and disposition to enhance current and future operations within OPM-SANG.

• Analyzes hardware and software requests by evaluating product specifications, user objectives, training, maintenance

requirements, and resource constraints.

• Plans and conducts analysis of broad areas of projected work processes, operational practices, and needs.

• Identifies problems and specific issues and conducts preliminary analyses of systems to help determine nature of

requirements, logical work and information flows.

• Studies and coordinates modifications to existing systems such as additional serves and/or services on the network.

• Formulates recommendations concerning feasibility and technical approach to development of new hardware and

software applications.

• Advises users of possible hardware and software solutions and, as necessary, performs one-on-one training to maximize

usability.

• Coordinates actions with user, management, IT personnel, and contractor personnel in compliance with Army and DOD

standards, policies and procedures.

• Analyzes and tests IT equipment and Commercial-Off-The-Shelf (COTS) software to ensure that support requirements

are met.

• Receives and assesses new hardware and software for proper operability, integration, and implementation.

• Configures workstations in compliance with Army, Department of Defense (DOD) and local policies and procedures.

• Manages both Commercial and Governmental site licenses and Army Golden Master baseline software programs.

• Prepares and coordinates purchase requests for complex IT requirements.

• Administers the provisions of several complex, multi-function IT contracts.

• Prepares documentation and executes requirements for the acquisition and maintenance of complex IT equipment.

• Contributes to the network's Defense-in-Depth and Information Assurance (IA) programs. Evaluates DOD IA

compliance requirements, such as Notice to Airmen (NOTAM) directives, and ensures implementation of software

patches and compliance reporting.

• Alerts the OPM-SANG IA Network Manager and/or Network/System Administrator on any directives which require

further assessment and/or actions.

• Partners in establishment of Continuity of Operations and Disaster Recovery plans through formulating, performing, and

testing restoration procedures, to include backup of network files.

• Manages special projects that have a significant impact on the delivery of IT services. Leads efforts to plan for the

installation and implementation of new systems, such as upgrades to new office suites and operating systems.

• Plans and coordinates the installation, upgrade, and maintenance of the operating environment. Installs, configures, tests

and implements vendor supplied modifications to existing systems software.

• Evaluates, selects, and coordinates the acquisition of appropriate systems software packages and hardware.

• Backup Systems Administrator.

11/2007 to 04/2009; 40 hours per Week; IT Specialist (Rear Det CIO/IASO/IMO); YA-2210-2; last promoted

10/2008; permanent employee; on temporary promotion; Department of Army - 21st TSC assigned to 16th

Sustainment Brigade, 16th SB, Unit# 27503, APO AE 09139; MAJ Daniel Horn , 011-49-0951-300-7164 ; may

contact supervisor.

• Serves as 16th Sustainment Brigade Chief Information Officer (CIO) while unit is deployed and as the technical

expert/authority, and adviser concerning command-wide development, implementation, modification, and management of

long- and short-range IT planning and development of command-wide IT goals, objectives, policies, and priorities.

• Manages Brigade IT Lifecycle program.

• Exercises Brigade S-6 staff daily direction, operational coordination and review regarding IT policy and planning issues

of subordinate commands within the 21st TSC.

• Develops, implements, and ensures compliance with plans, policies, standards, infrastructure, and architecture of IT

management and IT programs.

• As the 16th Sustainment Brigade Information Assurance Manager (IAM) and Information Assurance Security Officer

(IASO), Ensures all information systems/networks meet applicable minimum security requirements and regulation.

• Utilizes local and higher authority regulations, techniques, and policies to establish procedures for access to data,

personnel access codes and passwords, inspection procedures, training procedures, survey checklists, etc. Verifies users

need-to-know and clearance/investigative requirements.

• Develops rules or code to ensure users access to data resources is dictated by need-to-know. Monitors the systems

through audit capabilities for attempted or successful breaches of security.

• Coordinates activities of all subordinate Battalion Information Management Officers (IMO's) with regard to

implementation of Army IT security policies and Enterprise Active Directory User\Computer Administration.

• Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and

troubleshooting to support customer needs. Work pertains to the administration of all systems including ensuring the

efficient integration between systems as well as compatibility with local area network (LAN) and wide area network

(WAN) infrastructure.

• Customer Support for approx. 1800 users and 1200 computers. Provides Tier I, II and III technical support to customers

who need or request advice, assistance, and training in applying hardware and software systems.

• Troubleshoots problems and implements changes on multiple computer platforms. Diagnose system failures to isolate

source of problems between equipment, system software, and application programs. When problems are found, modifies

code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and

vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party.

04/2006 to 11/2007; 40 hours per Week; Sr. Systems Administrator; $56,650 per Annum; last promoted Not

Specified; permanent employee; not on a temporary promotion; Science Applications International Corporation -

SAIC , (ON-SITE) US Naval Hospital Guantanamo Bay CUBA, FPO AE 09589; Larry Kraus/David Degroff , 01153-99-72440

; may contact supervisor.

• Provided FULL life cycle support as Sr. System Administrator to Naval Hospital.

• Responsibilities include installing, configuring, and maintaining operating systems for over 250 workstations and 37

servers. Including the following: Domain Controllers, File/Print Servers, Various networked SQL/Access Applications

(Medical/Dental), Vulnerabilities Security Scanning(Retina), Hercules Remediation, Exchange 5.5/2003, Outlook Web

Access, McAfee SMTP, Blackberry Enterprise Server (BES), Scriptlogic (Logon Script Management) Server, Websense

(Web Content Filtering) Server, Ghost Server, SMS 2003 Server, SQL 2000/2005 Servers, Symantec Veritas Backup

Server, Symantec Anti-Virus Server, Shavlick Patch Management Server, Windows System Update Services (WSUS),

PestPatrol Anti-Spyware Server, FastData, SPMS, Pharmacy 2000 and including other Web servers in support of business

processing requirements.

• Manages US Naval Hospital's Active Directory Domain and uses group security settings to control file, folder, and

application access.

• Provided IT Support for Army Veterinary Services (AVIMark and Lotus Notes).

• Performs software installations and upgrades to operating systems and layered software packages.

• Schedules installations and upgrades and maintains them in accordance with established DOD-IT policies and

procedures.

• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware

solutions.

• Ensures data/media recoverability by implementing a schedule of system backups and database archive operations using

Veritas Backup Software and user/public files using Active Directory Shadow Copy.

• Assists CHCS/AHLTA Systems Specialist.

• Manages Military Messaging system.

• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware

solutions by using standardized workstation configurations.

• Uses Norton Ghost to create departmental images to simplify adding or replacing workstations.

• Scans network and Exchange using Symantec Anti-virus, McAfee Anti-virus Exchange and Webshield for SMTP server.

• Scans and updates servers and workstations for needed security patches.

• Conducts routine hardware and software audits of servers to ensure compliance with established standards, policies, and

configurations as defined by Customer.

• Serves as Asst Web Master, knowledgeable in Web programming and the implementation of Intranet-enabled databases.

• Prepares and updates Standard Operating Procedure manuals, Reports, Training documents and project proposals.

06/2004 to 04/2006; 40 hours per Week; Computer SysAdmin (Security/Analyst); $47,300 per Annum; last

promoted Not Specified; permanent employee; not on a temporary promotion; FL Dept of Health IT-SIT

(Strategic Information Technologies), 910 N. Jefferson St, Jacksonville, FL 32209; Mike Boll , (850) 245-4444

x3339 ; may contact supervisor.

• As Security: This is a regional position that reports to Tallahassee Headquarters and is housed in the site which contains

the IT network regional equipment. This professional position is responsible for coordinating public health preparedness

technical requirements and information from the DOH enterprise perspective. This position works closely with the local

system administrators in implementing said health preparedness technical requirements into the existing IT infrastructure.

Requires travel to county health departments and Children’s Medical Services in the region and also travel to Tallahassee

as required.

• Provides IT expertise in business continuation, contingency planning and preparedness including offsite disaster

recovery.

• Assists the local system administrators in the creation and testing of Disaster Recovery plans.

• Assists with System security: Conducts Quality Assurance of systems with the local system administrator to ensure

compliance with DOH Policies & Procedures.

• Coordinates and provides training to IT support personnel on blast fax technology, local e-mail, wide area network,

internet connectivity, and satellite telecommunication equipment that supports health alert activities.

• Assists local system administrator with the implementation of DOH information security models.

• Provides support of system software through diagnosis of problems and implementation of changes to resolve problems

and maintain software at the most current level.

• Additional duties as required.

• As SysAdmin: This position is technical and administrative data processing work directing the planning, designing,

testing and enhancing of a statewide or multi-agency distributed computer systems network for use by end-users including

the hardware, software and communication components of distributed systems; or technical and administrative data

processing work directing and/or coordinating Distributed Computer Systems Analysts in the planning, designing, testing

and enhancing of five (5) or more agency distributed computer systems networks for use by end-users, utilizing unique

file servers, and involving hardware, software and communications components of distributed computer systems.

• As Analyst: This position is data processing technical work: 1) planning, designing, and enhancing a statewide, wide

area or comparable distributed computer systems network for use by end-users including the hardware, software, and

communications components of distributed systems; and 2) designing, coding, testing, and documenting applications

software utilized on micro/mini computers.

07/2001 to 06/2004; 40 hours per Week; Systems Analyst; $32,000 per Annum; last promoted Not Specified;

permanent employee; not on a temporary promotion; US Navy - SPAWAR System Center Norfolk Detachment

Western Pacific, Yokosuka, JAPAN; ITC (SW) Richard Conyers , Unknown ; may contact supervisor.

• Implemented and Administered HP-UX Operating System 10.20 in conjunction with Optimized System utilizing

Operating System 9.07 HP-UX for NTCSS/NTCSSII sites as well as various application software onboard Naval ships in

the Indian Ocean and Western Pacific. Included 10 Ships/2 Subs with Optimized NTCSS, 3 Ships with PORTED SNAP.

• Involved with the Implementation of 3 UNIT Level NTCSS ships and performed upgrades of new releases throughout

the Seventh Fleet AOR.

• Trained System Administrators and Database Administrators on Daily system maintenance and troubleshooting.

Provided Fleet Support on OMMSNG, RSUPPLY, RADM, MICROSnap, and ATIS applications.

• Performed duties as LAN Manager at SPAWAR System Center, maintaining the primary domain controller (PDC),

backup domain controller (BDC), exchange server, file Server, Cisco router 4000, catalyst 1900 switching units (3), and a

net gear dual stackable hub.

• Performed duties as Exchange Administrator 5.5. Including Setup user accounts and maintenance of ALL Command

email accounts.

EDUCATION:

Winter Haven Senior High School, Winter Haven, Florida; 1980 High School Diploma

PROFESSIONAL TRAINING:

University of Phoenix, Phoenix, AZ, in association with Navy Campus RECOMMENDED 45 credits toward Associate of

Arts Degree in Electronics Technology.

PROFESSIONAL LICENSES/CERTIFICATES:

-CompTIA Security+ SYO-201 (2008) IAT II Certified 03APR2010 IAW DOD 8570.01-M

- Information Technology Infrastructure Library (ITILv3)

-Dept of Labor Data Systems (Electronics Technician) 8000 hour Journeyman certificate 11/92.

KNOWLEDGE, SKILLS AND ABILITIES:

- Army USAREUR Policies and procedures (AR 25-1 and AR 25-2)

- DOD IT Security Policies and Procedures.

- DISA STIG various servers, SQL, IIS, blackberry’s, MFD’s and printers

- DIACAP procedures and testing

- HIPPA Policies and Procedures.

- Knowledge of distributed processing operations, software, procedures, and equipment.

- Knowledge of problem-solving techniques.

- Knowledge of computers and software.

- Knowledge of the principles, practices and techniques of computer programming and/or computer systems analysis.

- Ability to write, code, test and debug computer programs.

- Ability to process information logically and solve problems.

- Ability to develop training programs related to distributed processing operations and procedures.

- Ability to monitor and resolve problems with distributed computer systems components.

- Ability to identify and define user task needs.

- Ability to communicate effectively.

- Ability to establish and maintain effective working relationships with others.

- Ability to plan, organize and coordinate work assignments.

- Ability to supervise people.

- Ability to write technical data processing reports

OPERATING SYSTEMS:

Desktops: Windows 7/Vista/XP Pro/NT/2K/9X (current deployment Windows 7 via SCCM PXEBoot)

Servers: Windows 2008R2/2008/2003/Advance 2000/NT 4.0 Servers

(Current Servers using DoD Unified Golden Master (UGM) 2008 R2 w/sp1 image)

UNIX HP-UX Operating System 9.03, 9.07 and 10.20

MS-DOS Versions (3.0-6.2)

Novell Netware 3.11 and 3.12

Linux (Red Hat)

HARDWARE:

DELL and HP Servers, Desktop, Laptops, MD32xx Storage iSCSI Arrays

Mini/Micro and Mainframe Computers

Hewlett-Packard Apollo 7000/9000 (TAC-3/4) and associated peripherals

Honeywell AN-UYK65 and associated peripherals

IBM Compatible machines (IDE/SCSI)

LaserJet/DeskJet Printers, Various models i.e. HP, Lexmark, Canon, Lanier, Xerox

Scanners

Card Readers (PKI)

External Hard Drives

Other External Devices i.e. modems, hubs, switches (HP, Nortel, Cisco)

Routers (Cisco)

Firewalls (FortiNet, Cisco)

APPLICATION SOFTWARE:

Destiny (Library Management)

WASP Inventory and Asset Management

SQL Server 2008R2/2008/2000/2005

Sybase Database Administrator

SPS/PD2/PRWeb Administrator

Microsoft Office Professional Suite i.e. 98, 2000, XP, 2003, 2007 and 2010

Update Expert (Patch Management)

SCCM 2007 and 2003

Windows Update Services (WSUS)

Remote Installation Services (RIS)

Symantec Ghost

LANDesk Management Suite

Symantec and McAfee Anti-Virus

McAfee ePO server w/ HBSS, DLP

Symantec Veritas BackupExec 2010 R3 and 12.x and Netbackup

Spyware (AD-Aware, Spybot, PestPatrol)

Systems Management Server (SMS) 2003

Shavlick

Scriptlogic (Desktop Authority, File System Auditor)

What's Up Gold Premium v16x

VMware vSphere ESXi 5.0 and ESX 4.1

MS Virtual PC/Server

BlackBerry Enterprise Server (BES) currently manage 96 devices

Lotus Notes (Army Veterinarian System)

AVIMark (Army Veterinarian Software)

COMPUTER TRAINING:

2013 – Computer Incident Handling Training

2011 - VMware vSphere 5.0 Install, Configure and Manage Training

2010 - Information Technology Infrastructure Library (ITILv3) CERTIFIED

2010 – CompTIA Security + (2008) CERTIFIED

2009 - Network + Training

2009 - Vista and Office 2007

2008 - CIO G-6/NETCOM Information Assurance IA Technical Level 1 (SkillPort)

2008 - Information Assurance Security Officer (IASO)

2008 - Information Management Officer

2008 - Information Assurance Manager and Staff

2007 - Exchange Server 2003

2007 - SMS 2003

2006 - Certified Information Systems Security Professional (CISSP)

2006 - SANS Security Essentials 401 BootCamp

2006 - Information Technology Infrastructure Library (ITIL)

2006 - Linux Systems Administrator

2006 - Intro to Linux

2005 - HIPPA

2005 - Information Technology Infrastructure Library (ITIL)

2005 - FEMA IS-700 National Incident Management System (NIMS)

2005 - Windows 2003 Server Environment Systems Administrator

2001 - Introduction to Sybase Database Programming and Design, Information System and

Computer Applications, UNIX System Administrators' Course

2001 - Information System and Computer Applications

2001 - Advanced UNIX System Administrators' Course

2000 - Introduction to Computing

2000 - Introduction to CISCO Router

1999 - Networking Essentials (TCP/IP and DHCP)

1998 - Microsoft Exchange Server Design and Implementation 5.5

1998 - Microsoft Exchange Server Core Technologies 5.0

1998 - Microsoft Windows NT 4.0 System Administrator Course

1997 - Introductory UNIX Administration

1997 - Introduction to NOVELL Administration

MILITARY TRAINING:

2002 - Leadership Training Continuum (LTC) for Petty Officer First Class

1991 - Command Managed Equal Opportunity

1989 - Electronic Assembly Repair

1981 - Basic Data Systems

1981 - Basic Electronics/Electricity

1982 - Integrated Data Systems

1982 - Specialized Tactical and Non-Tactical Computer/Peripheral Maintenance

-Navy Enlisted Classifications: 1677, 1678, 1647, 1673, 1674

-US Navy System Administrator duties include performing task as described in NEC: 2730, 2735

-Data Systems Technician (16 Years)

-Fire Control Technician (2 Years)

-Electronics Technician (2 Years)

CIVILIAN TRAINING:

2011 – Foundation Course

2011 – Action Officer Development Course

2010 – Basic Course

CORRESPONDENCE COURSES:

Human Behavior

Electronic Material Officer

Management Fundamental Guide

Intro to Micro Electronics

Computer Basics

Data Systems Training Series (Volume 1 – 6)

Introduction to Power Supplies/Solid State Device

PROFESSIONAL RATINGS, AWARDS, AND RECOGNITIONS:

Civilian:

Contractor of the Quarter US Naval Hospital GTMO OCT2007

Army Achievement Medal for Civilian Service (AMCS) 04/2009, 10/2009, 08/2010

Military:

Navy/Marine Corps Achievement Medal (Sixth Award)

Armed Forces Expeditionary (Second Award)

Overseas Service Medal (Fifth Award)

Navy Good Conduct (Fifth Award)

Navy Reserve Good Conduct Medal

National Defense Medal (Second Award)

Sea Service Deployment Ribbon (Fourth Award)

Flag Certificate of Commendation (Third Award)

Flag Letter of Appreciation

Surface Warfare (SW) Designation

- Selected as "1991 Sailor of the Year" for demonstrating Superior Supervisory and Administrative skills as supervisor

for the Data Processing Department.

U.S. MILITARY SERVICE INFORMATION:

Branch and Period of Active Duty Service: 01/1981 to 11/1992, U.S. Navy

Branch and Period of Active Duty Service: 12/1995 to 06/2004, U.S. Navy

Reservist Active Duty Service: 12/1993 to 12/1995, U.S. Navy

Type of Discharge: Honorable

Rank and Date of Retirement: E-5, 06/30/2004

Service Connected Disability: 20%

Date of Disability Letter: 12/08/2013