Kati Dougherty, Ph.D.

Las Vegas, NV.  89113

Mobile: 702.556.5376, www.linkedin.com/in/katid Email:  katid.lv@gmail.com

 

I am a strong technical leader with a background in facilitating organizational, technological and best practice initiatives. I have direct management of Software Engineers, Server Management, Applications and Customer Support personnel in global environments. I can lead large, enterprise, geographically diverse programs to success. 

 

 

Summary of Skills & Responsibilities:

 

·               DoD Secret Security Clearance (TS w/SCI), 23+ years as an IT Professional

·               Strategic Business Planning & Technology Business Management, (TBM):
IT Build/Realignment/Restructure
IT Governance/Compliance
Cloud & eCommerce Solutions
SLA & Vendor Management
Large Scale IT Management

Global Enterprise IT Strategy

Cloud and Modernization SME
ITIL Framework

·               Passion for providing technical leadership and strategy to solve business solutions.  Pre-Sales, Technical, Business Cases, Trade Studies, GAP Analysis, Feasibility Studies, Vendor Analysis, etc.

·               Microsoft technology Solutions:  Office 365, Exchange Messaging (all versions 4.0 thru Exchange 2013), Azure AD, FIM, ADFS,

Lync 2010/2013 (Skype for Business), SharePoint, and Cloud Solutions (Public, Private, and Hybrid).

·               Provide guidance, planning and direction for functional units, internal & external business units, teams and customers

·               Cloud Technology Architecture, Design, Propose, Business\Project\Program Planning, and Client Presentation

o        Proof-of-Concept, Concept-of-Operations and targeted solutions including Public/Private/Hybrid Cloud & Unified Communications.

o        Cloud Modernization including Application Delivery, Data Center duplication for Disaster Recovery and Business Continuity.

·               Enterprise Architect Specializations: Business Value analysis and technology benefits management, Enterprise-level Architecture, IT Portfolio Lifecycle Optimization, IT-led Business Innovation, Information Architecture, IT Governance. 

o        Zachman Framework

o        Six Sigma

o        ATAM (Architecture Tradeoff Analysis Method), DoDAF (Department of Defense Architecture Framework), TOGAF

·               Large-scale enterprise-level development, architecture and deployment for Cloud Collaboration Technologies

·               Establish technical standards and ensure compliance.  Anticipate and react to major technology changes to ensure the company maintains a competitive position.  Provide technical business portfolio guidance to accelerate and increase ROI.

·               Customer Decision Makers Advisory on how to best realize the value of technology investments through innovation and productive use of Technologies

·               Demonstrated expertise in reinforcing the value of technology to the customer’s overall business plan and/or strategic initiatives.

o        Lead development of functional and technical specifications, RFPs, SOWs, POCs and TSDs (Technical Design Document).  Proposal creation and complete architecture for Cloud Services including SaaS, PaaS, IaaS. 

·               Contract & Vendor relationship management.  Allocation of resources to support IT Strategy \ Insourcing\Outsourcing of technical resources.

·               Excellent reputation of partnering with services providers and practices, including various internal practice areas.

·               Ability to communicate effectively, and develop lasting relationships with the highest levels of business acumen and expertise.

·               Develop and execute risk management strategies to deliver solutions on schedule and within budget.

·               Ensure that the IT strategic plan is aligned with business directives and the investment supports financial goals and business priorities.

·               Responsible for leading and managing the development of diverse enterprise information technology solutions in within Private, Public, Hybrid Cloud environments and on premise environments.   Solutions emphasize business value and competitive differentiation using commercial Infrastructure as a Service (IaaS), Platform as a Service (PaaS) cloud environments, i.e. Microsoft, Amazon EC2, Rackspace, Google, COTS, and customized IT solutions.

·               Interaction with diverse, global, skilled professionals to derive complete enterprise IT Roadmaps and IT Strategy solutions for customers

o                      IT Business Strategy Development & Implementation

·               Leadership Responsibility for  Development/delivery of technical cloud-based solutions in support of direct contract assignments,  Developing technical responses to RFI’s (Request for Information) for strategic opportunities,  Development of technical solutions during the capture strategy and proposal storyboard phases and for Developing technical proposal responses with emphasis on business value and competitive differentiation to RFPs (Request for Proposal) including technical writing and graphics, technical staffing plans and pricing.

·               Lead multiple enterprise, state and federal government, DoD, and commercial sector to map IT capabilities to business initiatives.  Provide long term vision ensuring customer requirements are met and compliance is attained;  Recommend, evaluate, and integrate new technologies and techniques to advance operational objectives & functional improvements

o        Anticipate industry future direction and planning for current and future business needs

o        Develop  IT strategy including Roadmaps to support the goals of the business & corporate-wide vision

·               Experience managing and working within geographically, domestic and internationally, distributed / virtual teams

·               A track record of achieving aggressive business and operational goals in complex environments.

·               Strong organizational skills; the ability to create an effective yet practical plan and then implement it; the passion to direct, organize, prioritize, and motivate a team around that strategy and vision.

·               A demonstrated open, collaborative leadership style; capable of inspiring teams despite the changing opportunities within the Services Industry.

·               Experienced in leading multiple functions in pursuing and winning new contracts as well as renewing and expanding scope of current contracts.

·               Ability to lead change by effectively building commitment and winning support for initiatives - Focus on Innovation.

·               Ability to engage others by encouraging open communication and building positive business relationships internally and externally.  Motivation through influence rather than power.

·               Establishing operational excellence in the operation of the enterprise collaboration environment serving users globally

o        Program Management / RFP’s and Due Diligence process, TSD – Technical Solution Documents, ConOps – Concept of Operations, TOGAF,  DoDAF – DoD Architecture Framework, DoD Directives:  DIACAP, DoD Information Assurance Certification and Accreditation Process.

 

Kati Dougherty, Ph.D.

 

 

Employment History

 

 

ATOS (Acquired Xerox ITO Business Services in July, 2015) Business Technology Solutions. 02/12 -10/15

Global Cloud Collaboration Architect

Emerging Technology Evangelist for multiple enterprise clients.  Lead Global Infrastructure and Development teams.

·   Provide Technology Competitive Analysis for Atos clients.

o   Successfully proposed Cloud Solution to Walt Disney and ESPN clients.

§    Provided Cloud Application Modernization by moving common apps to Cloud – Including Messaging, IM and Document Management.

o   Resource allocation levels to meet project/contract commitments

o   Analyzes workflow and assignments to ensure efficient and cost effective operations.

o   Through research findings, provide recommendations and advice to clients with respect to technology roadmaps, current and future capability implementation, insight and predictions on collaboration software and the collaboration market.

§    Actionable advice delivered via Face-to-Face, Video-Conferences, and document presentations to Atos Business Services enterprise clients

o   Client and Vendor relationships

§    Vendor, Partner Enterprise Agreements and Support SLAs.  Microsoft Premier Support and EA.

·                    Vendor Analysis for Cloud Providers – Amazon, Rack Space and Microsoft.

§    Approach client’s business issues with “consultative” perspective and craft compelling/winning value propositions that integrate relevant services and capabilities.

·   Negotiation, justification and defense of proposed Innovative solutions

o   Design, socialize and deliver demonstration of Technologies to enterprise customers.

o   Successfully proposed Cloud Solution using Azure for Test\Dev environment.

·   Director of Innovation and introduction of new technologies and capabilities to increase  new business and value-add to customers

·   Formed new Innovation Team & Initiatives with global partners.

o   Complete, scalable, global-scope Innovative technology solutions for business customers

§    Due Diligence and Research for finding Innovative Solutions with broad Impact for enterprise customers.

§    Recommendations to clients for Technology Roadmaps, ROI of chosen solutions, Vendor Analysis, Trade Studies.

·   Technical Account Customer Relationship (Large, enterprise clients – Sands Corp., Atos Corp., MGM Resorts International)

o   Responsible for the architectural recommendations of new technologies and capabilities

o   Focused on Microsoft technologies including:

§    Cloud Collaboration Technologies - Office 365 Architecture and migration including:  Web Apps, Azure, SharePoint, Exchange, OneDrive for Business and Skype for Business, Lync/OCS. 

§    Content Management - SharePoint (2003/2008/2010/2013)

§    Messaging - Exchange – all versions (4.0/5.0/5.5/2000/2003/2007/2010/2013) – on premise and Cloud-based.

§    Instant Messaging - Lync Server 2007/2010/2013, Office Communications Server (OCS) – on premise and Cloud-based (O365).

o   Integrate Vendor and other SME’s for technology integration and client knowledge transfer

 

Hybrid Cloud Architecture for Walt Disney Company \ ESPN \ abc.com (Atos Accounts)

·   Dedicated to the Walt Disney Co. Cloud Collaboration and New Technologies Directive.

o   Collaboration Technologies on premises and Cloud. 

o   Architect for Exchange 2007/2013 on premise to Exchange 2013 Hybrid Cloud Environment

o   Hybrid Cloud environment architecture and migration including ADFS (Active Directory Federation Services)

o   Implemented Chef for IT Compliance, Automating Provisioning and Configuration at scale, Manage changes to apps, Infrastructure and Automation.

o   DirSync, ActiveSync, FIM (ForeFront Identity Manager) and AADSync (Azure Active Directory Synchronization)

o   Implemented Azure

o   Modern Workplace

 

CSI – Collaboration Solutions, Inc., 05/10 - present

Architecture Design & Best Practices for Multiple Enterprise Clients – Cloud Collaboration Environments.

Office 365 Architecture, Training & Consulting

Cloud and On-Premise Proposals for new clients

Collaboration Solutions Technical Trainer – Microsoft Exchange 2007/2010/2013

·   Lead Technical Vendor Competitive Analysis for Wells Fargo Advisors

o   230,000+ seats, Lync delivered on premise and as part of O365 Cloud delivery

o   Trade Study – 24 Vendors, GAP Analysis, Requirements, Cost/Benefit Analysis, Strategic White Paper

o   Client and Vendor relationships, Enterprise Agreements

·   Technical Account Customer Relationship (Large, enterprise clients – Sands Corp., Atos Corp., MGM Resorts International)

o   Responsible for the architectural recommendations of new technologies and capabilities

§    Cloud Collaboration technologies - Office 365/ BPOS (previously) – Business Productivity Online Suite

§    Content Management - SharePoint (2003/2008/2010/2013)

§    Messaging - Exchange – all versions  (4.0/5.0/5.5/2000/2003/2007/2010/2013)

§    Instant Messaging - Lync Server 2010, Office Communications Server (OCS)

o   Provide introduction and demos of new technologies to multiple clients.

o   Demonstrate how these technologies/capabilities/features can address client’s problem and/or improve productivity.

o   Provide assistance to multiple clients on using current technologies more effectively.

·   Strategic Planning for multiple Microsoft Partners – Office 365: Exchange, SharePoint, Lync, WebApps, Azure

·   Negotiation, justification and defense of  proposed IT solutions

·   Technical Infrastructure Architect / IT Project Scoping and estimating for all Cloud Solutions

o   Modernization of Application Delivery

o   Cloud data migrations

o   Defined process for Application Cloud delivery

 

 

Sands Corporation (The Venetian & Palazzo), Las Vegas, NV. , Finite Program 03/12 –02/13

Global IT Leader - Architecture Design & Technology Strategist.  Finite Program:  Private Cloud Design and Implementation

·   SharePoint 2010 and Lync Architecture and implementation

o   Responsible for architecture and implementation of Global Enterprise SharePoint farm on Private Hybrid Cloud

·   Architecture and implementation of Global Lync on Private Cloud

o   Recommend technical solutions to meet business needs

o   Create and present business case for technology recommendations (Microsoft Technologies)

o   Vendor relationships – Microsoft and Managed service providers

·   Successful Office 365 recommendation and global implementation

·   Strategic industry leadership and guidance to customers

·   Maintain high customer satisfaction for all aspects of pre-sales, deployments.

·   Accountable for developing and maintaining executive customer relationships

·   Responsible for Sands Corporation Global Managed Services

·   Operations practices (MoDAF - Ministry of Defense Architecture Framework, ITIL, DoDAF- Dept. of Defense Architecture Framework)

·   Strategy, design, development, and implementation of programs, products and/or services

o   Responsible for determination of customer solution, design and implementation planning

Microsoft Independent Trainer, 2011 – present

Trainer for Microsoft Exchange 2010/2013, Lync 2010/2013 / OCS and Office365 Cloud Technologies

·   Provide complete Architecture design & Best Practices for Microsoft Cloud Services Collaboration Environments. 

·   Train IT personnel on due diligence process and analysis of client specific as-architecture -> to-be-architecture

o   Investigation, research, risk mitigation and planning of upgrade and implementation of technology solutions

 

NDTI, New Directions Technologies, Inc., (DoD Contractor), IT/IS Director, Global Cloud Services Architect

IT/IS Director, IT Services to Dept. of Defense, Dept. of Homeland Security, Multiple Public Companies,  2010 - 2011

·   Single Program Contract, 08/10 – 05/11

·   Responsible for Corporate IT Strategy \ Roadmap

·   Primary customers are Federal Government - Dept. of Defense & Dept. of Homeland Security, US Navy

·   Successfully proposed Cloud Solution for data, document management and IM solution

·   RFPs (Request for Proposal), RFI (Request for Information), and SOW (Statement of Work)  - development & review

·   Collaboration Architecture for Cloud Technologies, Training, Team Development\Coordination

·   Collaboration Architecture for Online Services\BPOS -  Re-Seller

·   Provide complete architecture design and implementation plan for Cloud Services Collaboration Environments.  Microsoft Technologies

o   Business Productivity Online Suite (BPOS) and Office 365

o   SharePoint (2008/2010)

o   Messaging (Exchange 2003/2007/2010)

o   Lync  2010 (Live Meeting + Office Communicator – IM Client)

·   Leadership for NDTI IT employees nationwide

 

 

Raytheon, 2004-2011 - Sr. Systems Engineer II,   2004-2011

Global Positioning Satellite Program, GPS / OCX - SEIT Architecture

·   Telelogic System Architect, Segment Level Architecture assistance for SEIT (Systems Engineering Information Technology)

·   CONOPS creation (Concept of Operations)

·   Architecture Diagrams including DoDAF, MODAF, and UML Translation Diagrams (for SOA compliance requirements)

·   Report to Chief Architect, GPS Program (GPS - 9 yr. / $85B Global Positioning Satellite Contract with DoD)

·   Trade Studies for software and hardware products

·   Rhapsody assistance, Use Cases development and validation

·   Architecture for future Cloud Collaboration Environment per Program \ Customer (DoD) Scope

·   Provide complete architecture design and implementation plan for Collaboration Environment.

o   Windows 2003/2008 Enterprise, SharePoint Enterprise Server  2007/2010, Exchange Enterprise Server 2003/2007/2010, System Center Configuration Manager

o   Groove, Data Protection Manager 2007/2008/2010, SQL Server, Office Communications Server 2007, Lync 2010,  VMware ESXi, V-Sphere, Microsoft Hyper-V

o   Cloud Infrastructure Architecture and Integration for global collaboration environment

o     Proposed Cloud Solution for data access and storage.

 

Raytheon - National Polar-Orbiting Operational Environmental Satellite System, NPOESS, Program Management

Command, Control, Communications Segment, Computers & Storage Business Unit

·               Architecture of Active Directory, including logical topology, user access, data protection and replication for nation-wide NPOESS infrastructure

·               IT Security Design Assistance

·               Responsible for Technical Description for US Government IT Security RFP (Request for Proposal)

·               Task Description \ Basis of Estimation document review and prep for Government Proposal delivery

 

Raytheon - Sr. Systems Integration Technologist II

·               Architecture support of Active Directory and Exchange Messaging

·               Technical consultant, re-architecture of Windows environment for Raytheon customers.

·               Open Area AD Migration Project Lead  (Domain Flattening)

·               Analyst for enterprise Data Center  relocation

·               Architect for Collaboration Environment – messaging, document management, and overall infrastructure architecture, design and implementation

·               Architect for design of large Collaboration Environment including SharePoint 2007, Exchange 2007, and Office Communications Server.

·               RFP’s and Due Diligence

 

 

EDS Colorado, 1996-2004 - Systems Architect

·               International IT business solution design and implementation

·               Senior Management of Customer Solutions \ Senior Server Management

·               Due Diligence, Request for Proposal (RFPs), and SLA responsibility

·               Business Growth responsibilities including selling solution to large, geographically dispersed customers

·               Technical support for server and network;  Support of  global messaging servers

·               Worldwide Messaging Team – Exchange 5.5, 2000, 2003

·               Research and design  of new technology upgrade migration paths

·               Exchange 2003/2007 design architecture and implementation

·               Technical member of worldwide migrations, Windows Server 2003/2008

·               11000+ global customer base, 350+ servers, IT Solutions Regional Support.  Multiple account Infrastructure Architect

·               Server hardware (DELL\Compaq\HP) and software builds and configuration

·               Provided 24x7 4^th tier technical support for Windows Environments, and Exchange Servers (all versions)

 

 

EDS Dallas, Texas Corporate Headquarters - Infrastructure Design Specialist

·               Responsible for creating regional training program for technical support staff

·               Messaging Implementation Project team lead;  Implemented 263 Windows Active Directory Domains including Microsoft Exchange and SMS servers in 249 sites across the United States

·               Responsible for development, design and implementation of MS Exchange and supporting technologies

·               EDS Corporate Migration Team for the world-wide implementation of  Exchange Messaging, End-User Support (800)

 

EDS Louisville, Colorado - Systems Administrator

·               Transitioned from Storage Technology to EDS  (STK outsourced all IT to EDS – Now HP)

·               Server maintenance and security, Server Hardware (Compaq, DELL, HP) and software builds and configuration

·               Lead Enterprise Architecture Team

·               Customer support for PC Workstations, Laptops, and servers

·               Installation, account creations, troubleshooting, and configuration on all Windows platforms

·               Network protocols configuration and troubleshooting:  TCP/IP,  FTP, SMTP

·               Client and server migration from Workgroup, Peer Network to large Domain Topology Architecture

·               Request For Proposal response’s,  Service Level Agreements – multiple clients, and due diligence process

 

 

 

Education

Colorado School of Mines, Golden, Co.

Michigan Technological University, Houghton, Mi.

Regis University – Denver, Co. 

BS – Analytical Mathematics 

MS – Computer Information Systems

Ph.D. – CIS – Dissertation – Storage Area Networks

Post-Secondary Teaching Credential – Colorado State University, Fort Collins, Co.

 

 

Continued EducationPublications (local publications only)                              Licenses & Certifications

Leadership Workout Series                                                        Multiple training guides:                                          Post-Secondary Teaching Credential

SAN Architecture Dissertation                                                   Domain Topology Designs                                     (Mathematics & Computer Science)

Technical Leaders Internship Training – Certification      Messaging Infrastructure Architecture                  Microsoft Certified Systems Engineer

Principles of Systems Engineering – Certification     Collaboration Environment Architecture      Six Sigma Specialist Certified

SOA – Service Oriented Architecture - Certification                                                                                      Certified Re-seller of Cloud Services

Conversational Spanish – in process

 

Professional Memberships                                                              Military Service

Rocky Mountain Collaboration Groups                                            United States Air Force, Lindsey Air Station, Wiesbaden Germany

Microsoft Partner Program, MS Cloud Services Champion

Kati Dougherty, Ph.D.

Mobile: 702.556.5376

Katid.lv@gmail.com