From: route@monster.com
Sent: Saturday, May 07, 2016 5:09 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Cloud
This resume has been forwarded to
you at the request of Monster User xapeix03
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Edwin
AlbertoPage 1 SUMMARY Senior IT Hands-On
Executive, with extensive experience in High Tech, Tel-CO,
Insurance (AIG, NY Stock Exchange, Bank Of America, InvesTools) and
Electronic Manufacturing sectors. Direct knowledge of Business Systems
Management, IT Operations, IT Governance, Business/IT Strategy, Product
Management, Customer Relationship Management, eCommerce, Internet of Thing – IoT,
Cloud, Manufacturing, and Supply Chain Management. Proven ability to
successfully lead cross-functional teams in multiple geographies and with
multiple cultures. Excellent problem solving and analytical skills. History
of building strong relationships with customers and business partners. Able
to combine strategic thinking with a hands-on approach. Sound financial
management in both cost-conscious and growth environments. Areas of expertise
include: |
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APPLICATIONS
& TECHNOLOGY REACH Project
Management Methodologies |
Prince2, ASAP,
ACENDANT, Agile, Rapid Deployment(RDS), Internet of Things-IOT, Scrum,
PRINCE2, PMP, PMBOK, BMT, Clarity, RUP, HP Quality Center, COBIT, ITIL v3. |
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Architectural Frameworks, patterns & tools |
EA – Enterprise
Architect, TOGAF, ARIS, Microsoft framework, SOA, Lean, COBIT, ITIL v3,
Lean Six Sigma, DFSS,Prince2, PMI, Dot net, J2EE Patterns like MVC, Pega
BPM, IBM ECM, Java DAO, and Web Services using Object-Oriented Analysis and
Design. |
|
ERP / CRM |
SalesForce.com, Sugar CRM, SAP CRM, SAP Financials, SAP SRM, SAP
ASAP, SAP Content Management, SAP Enterprise Portal, SAP Project
Management, RADIANT6, MS Dynamics, Oracle , Banner, Ellucian, PeopleSoft,
Oracle Financials, HRMS, Siebel |
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Interface Development
Tools |
CAST-IRON,
iBATIS, TC VISION, PI, Jbuilder, JBoss, J++, Visual Cafe, Kawa, Visual
Studio, Power-builder 6.0, SQL*forms 4.5, HTML, Crystal Reports, XML, MS
Project 2000, SGML, DTD, SSI, CSS, Open source business model, VRML, JDBC,
Servlets, TIBCO, Netegrity, Rational Rose, TogetherJ, MQ Series, Cloudscape
and Siteminder, Siebel, ARIS, Enterprise Architect, WebEx, PCAnywhere.. |
|
Languages |
ABAP, Java, C, C++, COBOL, RPG, VB, SQL Plus. |
|
Operating Systems |
MS-DOS, Windows NT, Unix and Solaris; exposure to Linux, Open
Source, IBM platforms such as AS 400 |
|
RDBMS |
Oracle, Oracle PL/SQL, DB2, SQL Server, Erwin, NATURAL, TOAD, MS
Access, Sybase, FoxPro and dBaseIV |
|
Web/Application Servers |
IIS, BizTalk 2004, WebSphere, vmWare, Web Logic, Net Dynamics,
Enhydra, J2EE, JBOSS, and. Awareness of Web Methods. |
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Internet / Intranet |
ASP, VB Script, Java Script,
JSP, Servlets, CGI, Active X and Active X Control |
WORK
EXPERIENCE
Real in Mobility
Group-RIMG / Toronto, ON
Industry: Business Consulting, Program / Project Management, Mergers &
Acquisition Integration Services
Responsibilities:
Partner – CIO/Enterprise Applications Architecture and
Transformation Delivery Management
Jun 2012 / Current
Clients: AIG, Prodigy, Pro-Soft, Touch-Stone
Responsible for
managing multiple global client strategies, planning, expectations, business
implementations, transformations and IT with strategies for existing large,
medium IT clients (Clients IT Budgets in the $20M ~ $200M per year).
·
Responsible for day to day
activities, strategy, leading technology direction, managing, placing the
right frameworks in support of all aspects of the information architecture,
code development best practices, strategy services, infrastructure,
operations research for the clients organizations. Consultant to client’s
senior leadership team and business units for operational portfolio
excellence and platforms sustainability and new technology evaluation.
·
Work proactively to effectively
manage budgetary and financial resources.
When needed established with the senior
leadership team a phased, multi-path, multi-project done right approach to
execute on a change agenda while working with the third party software
provider to ensure the Integrated IAR application upgrade and configuration
is in alignment with overall application, systems architecture and developed
in accordance with our client processes and development guidelines.
·
Help clients define operating
model mix for client Business / IT systems (On-Site, Out-Sourcing,
Near-Sourcing, Cloud) in support of business operations definitions, strategy
and moving forward planning.
·
As part of global partnerships,
work closely with businesses & negotiate with partners negotiations like
SAP, HP, EMC, IBM, Microsoft, Oracle, and VMware in coming up with
competitive licensing costs & service agreements – SLA’s.
·
Review hardware and software
acquisition and maintenance contracts and pursue master agreements to
capitalize on economies of scale for the organizations clients for all
aspects of the Information Applications and Architecture Programs, Projects
Strategy Services, The Internet of Things – IOT, Retail Point of Sales
Systems, Content Management, Infrastructure and Operations Research for the
organization. These are multifaceted organizations focusing on high-tech,
tel-co, banking, petroleum, manufacturing, wholesale and retailing.
·
Responsible for shaping
operational service delivery models including Reference Architecture,
Development (SDLC), Business Process Management, Internet of Things-IOT,
Process Improvement and Communications, Architecture Governance &
Methodology (Enterprise Architect, ARIS, Operational Governance, Center of
Excellence and the Internet of Everything.
·
Ensured that all
projects are correctly funded, approved.
·
Maintenance, upgrade, and support
of all IT systems e.g. servers, network infrastructure, PCs, operating
systems, telephones, software applications, and peripherals.
·
Business and relationship
development with process and IT outsourcing and insourcing EPMO framework.
Accountable for driving value around new
technologies, quotes, cost estimations, project proposals, RFP, RFI’s,
contracts, statement of work, service, price negotiation, customer service
and delivery.
·
Manage governance our internal
forums to assess technology alignment to business stated goals, smart
development program and when needed proposed alternative technical direction
to ensure the business goals are abandoned or compromised.
RIMG - Project
Example: Financial Investment and
Insurance North American Organization– Global ERP Financials SAP COE
Program Lead and
maintain program / projects plans, milestones and status/progress reports
through all projects stages. Responsible
for the maturity model framework and program projects architecture roadmap of
the organization SAP financial business process approach with IT roadmap
across lines of business (Banking and Insurance line of business).
·
Established
the globalizing SAP ERP financial and BI support that now benefits the
finance communities by enabling the very best of application and architecture
services support across the enterprise.
·
Provides
visibility to best in class SAP ERP and BI solution while reducing redundancy
of data and information while offering internal expertise rich in knowledge
of internal business processes and architecture service offerings.
·
IT strategic and operational
planning to achieve business internal and clients goals by fostering
innovation (Oracles EBS, S++S, Hybris,SaleForce.com, SAP CRM, SAP Success
Factor, Internet of Things-IOT, COGNOS 10, Microsoft 365) , prioritizing
information management IT architecture initiatives, and coordinating the
evaluation, deployment, and management of current and future IT systems
across the organization while developing business case justifications and
cost/benefit analyses for IT spending and initiatives.
RIMG - Project
Example: Consultant - Higher Education Senior PMO Manager
& Architect – Ontario - Build Ellucian / Banner Upgrade Path And New
Business Process Technology With Architecture Change Realignment Quick Start.
·
Responsible
for facilitating architecture product
initiatives in the following platform: Ellucian / Banner for technical upgrade and business
process analysis, assessment, benefits analysis, code review with a smart
change release framework in an effort to align information technology
solutions with the University's business and service provider new business
transformation goals to include registration and recruitment with CRM
Dynamics and Internet of Things-IOT as the future horizon.
·
Analyzed data to
determine correct staffing levels, calculated anticipated revenue, tracked
and validated billable hours and expenses/
·
Created governance support readiness and compliance process program
including services beyond production support and the IT department as part of
the finance support organization in support of the organization architecture
wide transformation (Master Data, Applications, and Security).
·
Provided the assurance of quality (QA), user acceptance testing (UAT)
to process reporting, change advisory board, architecture review board,
program / project portfolio review and financial systems in a sensible
manner.
·
Manage and
facilitate the integration Integrates to different lines of the business such
as manufacturing, packaging, distribution and customer service, and
self-service capabilities within the clients programs and projects.
RIMG - Project
Example: Canada’s Largest Retailer Data warehouse BI Architecture and
Platform Migration
·
Responsible
for the enterprise program architecture design and implementation of data
warehousing and business intelligence platform and their new ERP financial
application, main frame migration with integration, supply chain, POS, MFC,
JDA. applications, Window, .NET, WebSphere Commerce application s, JDA
Applications platform across the enterprise with corresponding analysis
reporting tools.
·
Responsible
for mew approach to new Operational policies and procedures.
·
Lead the
design and development a world class master data management solution as the
single source of master data for all current and future enterprise financials
- Oracle JD Edwards, Oracle, CC&B, POS, NFC, .Net applications and BI
application (NETEZZA, INFORMATICA and IBM MDM solution).
·
Impact:
Most significant KPI was for main frames software and maintenance cost as
result for the migration of $9 Million dollars on software AG no longer
needed per year for 5 years.
BlackBerry (Research in Motion) / Waterloo, ON
Responsibilities: Sr. Manager CRM & MDM Applications
(Applications Platform with Back-Office) Employee
Oct 2010
to Jun 2012
Clients: BlackBerry, 475 Carriers, 3 Internal SAP Client Instances,
17 SaleForce.com Internal Instances, 2 Internal SAP CRM Instances
.
Responsible for
configuration, development, support, and administration of CRM, MDM and
reporting applications and satellite systems. Managed team of 80 people with
annual budget of $70M for applications new projects and a $600M IT budget.
·
Led delivery of over 150
applications and system enhancement projects in the areas of CRM
(SalesForce.com & SAP CRM) and MDM with tight integration to Finance, HR,
Supply Chain Management, Manufacturing, Product Engineering, eCommerce,
Sales, Marketing and Services.
·
Improved billing cycle time by
500% and enabled sophisticated invoicing models using SAP Convergent Charging
and SAP Convergent Invoicing and with tight integration to our customer
facing applications (SalesForce.com, SAP CRM, ENDECA, COGNOS, BI and Portals.
·
Introduced enterprise procurement
platform enabling purchasing from preferred vendors at negotiated pricing
saving $110M.
·
Delivered new applications for
Service & Repair Business Unit improving turn-around time for key
customers by a factor of 10 and reducing average repair cost by 20%.
·
Saved over
$5M in SAP operational costs by aggressively ramping up offshore resources
without impacting service levels. Reduced applications maintenance and
support costs by 75% over 12 months.
·
Created governance support readiness and compliance process program
project including services beyond production support and the IT department as
part of the finance support organization in support of the organization
architecture wide transformation (Master Data, Applications, and Security).
·
Championed adoption of
service-based organization. Introduced agile development and project
management techniques to increase speed of delivery and customer
satisfaction.
Philips –
Eindhoven, Holland
Industry: Healthcare, Electronic Manufacturing
Responsibilities:
Senior Director, Program Architecture & Delivery Service
(Consultant to Philips)
Apr 2009 to Oct
2010
Clients: Philips Customer
Care, Philips Healthcare, Philips Lightolier – CIC Call Center.
3 SaleForce.com Internal Instances3, SAP ECC Internal Instances, 3 SAP CRM
Instances
Responsible for our
SalesForce.com, SAP CRM, BI, SAAS and .Net Portal platforms (SalesForce.com
& SAP CRM) & eCommerce architecture practice / project delivery,
operational management, digital content management, transformational change
management and improvement team of eighty two (82) team resources, with two
(2) Program Managers and six (5) Project Manager, five (5) core developers,
three (3) Architects and budgets in support of our portfolio strategies and
architecture with my programs project initiatives management across 100
countries.
·
Initiating and
championing the implementation of best practice architecture methodologies
across projects by building the skills, competencies, and capabilities to the
sustain successful delivery of projects in a repeatable fashion.
·
Managed a team of senior
functional/technical SAP resources with over 200 extended project business
Established CRM & ERP growth roadmap for technology architecture
portfolio for operational management and Improvement while maintaining
budgetary oversight responsibilities for departmental budgets. Manage and
facilitate the integration integrates
to different lines of the business such as
manufacturing, packaging, distribution and customer service, and self-service
capabilities.
·
Managing Philips complex global
CRM, SAP ECC , SAP BI, SAP HRMS business process initiative, change
management, projects, governance and teams in the Netherlands, leading
service-oriented architecture (SOA, Enterprise Architect, ARIS & TOGAF)
for the healthcare, lighting, and consumer lighting lines of business
representing 20K users; integrating 1300 applications to build business
intelligence. Review new and existing projects architecture as a member of
the architecture review board.
·
Budget accountability of annual
revenue portfolio for WEB ecommerce, portfolio oversight, budget fund
management, Marketing Resource Management, Collections and Disputes with real
time integration to SAP ECC (FI/CA), SRM, HRMS and new cloud processes with
government regulation compliance.
·
Lead a SalesForce.com team of 9
techno/functional resources based in Eindhoven, Holland and India while
administering a new project acceptance and monitoring of project from
conception to after implementation support with an annual budget of 9 Million
dollars.
IBM Global Business
Service (GBS) / Reading,
PA
Industry: Business Consulting, Manufacturing, Mobile
Device, Real Estate, Pharma
Responsibility: Associate Partner - Senior Delivery Program
Director (Employee)
May 2005 to Mar 2009
Clients: IBM Global Services, Caterpillar, Welch-Allyn, Hand Held Products,
Popular Bank,
DUKE University,
Pioneer, Eriksson’s Communications, ExxonMobil, British Petroleum,
InvesTools, CHAMBERLINE – Call Center Transformation.
SAP ECC, SAP CRM,
SalesForce.com, WebSphere and WebCommerce.
·
Identify,
benchmark and communicate performance expectations
·
Provide regular
feedback on performance to team members
·
Promote a high
performance agile culture
·
Identify and
define skill gaps and implement roadmaps for enhancement of skills
·
Ensure optimal
mapping of resource to need, based on skill, interest and availability
·
Provide team with
industry knowledge and best practices for the planning, architecture, design,
analysis including information on emerging technologies and trends and drives
adoption across the organization; Instill a culture of continuous improvement
across the practice.
·
Govern the
architecture and application repository and technology portfolio to ensure
the efficient and effective use of corporate investment.
·
Lead proposals and evolve solution
offerings while working in partnership with our business. Development
associate partners for true revenue growth opportunities. Also, grew practice
to $283M+ in revenues, achieving a 1-in-4 closing rate and building a dynamic
and highly profitable practice team of 250+ internal consulting professionals
with and extended project team of over 2000 business resources.
·
Lead and maintain program /
projects plans, milestones and status/progress reports through all projects
stages.
·
ExxonMobil and British Petroleum
Global ecommerce initiative development and roll-out.
·
Operational management,
improvement of programs and teams thru EWPF – enterprise wide process
framework development for IBM “Order to Cash” ECC, Pega BPM, IBM ECM, BI and
CRM. Led the biggest SAP CRM / Order to Cash / ECC process reengineering
program, Planning & consolidation in the US, spanning SAP Finance
(FI/CO), HR, SAP CRM 2007, SFDC, MDM, eCommerce, RMS, PLM, SD, AR, and
HR and all hardware for three lines of business.
·
Led project OCT portfolio for the
integration, deployment and architecture soundness (Processes &
Technology) of CRM across IBM worldwide plants for over 2 years in support of
order to cash and eCommerce. Managed technical assessment and analysis
(Watson, Enterprise Architect, ARIS, TOGAF) of 3000+ applications for
upgrade, redesign, or sun-setting while been responsible for IBM and IBM
accounts current and to be state analysis, cost identification, and
validation and solution direction with recommendations applying best of breed
hardware and software technologies for distributed and centralized and
document in the business process capturing with the experience and foresight
to design and implement elegant cost control document parsing and imaging
solutions.
·
Manage and facilitate the
integration Integrates to different lines of the business such as
manufacturing, packaging, distribution and customer service, and self-service
capabilities.
myITgroup / Somerset, NJ
Responsibilities: Sr. Technology Services Director (Consultant)
May 2004 to May 2005
Clients: IBM Global Services, Eclipse Aviation, Sargento Cheese, Merck,
Roche, Pfizer, CLICK
Communications,
National Mortgage Bank, PR Power Authority - Utilities Company,
Verizon, AT&T.
FormScape /
Somerset, NJ
Responsibility: Director Program Portfolio Technical Architect
(Consultant) Aug 2002 to May 2004
Clients: Bank of America, AIG, Popular Bank,
ExxonMobil, PA Human Services, Medtronic, AT&T,
PS&G,
Rohm and Hass, Government of Pennsylvania Human Services
EDCO Group /
Somerset,
NJ
Responsibilities: Vice President, IT Professional Services
(Employee)
Sep 1999 to Aug 2002
Clients: John Deer, M&T Bank, MCI, Verizon
Vice President of Services
Global Core
Strategies / San Juan, Puerto Rico
Responsibilities:
Senior Director IT Professional Services (Employee)
Jun 1996 to Sep 1999
Clients: Telefónica De España, DuPont, Roche, Eli Lilly,
Alcon, Popular Bank Of Puerto Rico
OXO Online Exchange
Operations / San Juan, Puerto Rico
Responsibilities:
Professional Services – Senior Manager (Employee)
Jun 1989 to Jun 1996
Clients: Telefónica Larga Distancia, Puerto Rico
Telephone Company, Telefónica De España, Alcon,
DuPont,
Roche, Eli Lilly, Schering
US Marine Corps / Newport News, VA
US Marines Liaison Officer - US Marines Logistics & Transportation School (Instructor
- Employee)
Jun 1983 to May 1989
EDUCATIONAL
BACKGROUND
Ph.D. in Business
Administration Bernelli University, San Juan, Puerto Rico
Concentrations in International Business &
Organizational Behavior
RIM Mobility BlackBerry - RIM Mobility Architecture Training Waterloo Ontario
Human Resources
Program Organizational Behavior
Human Resources Institute of Puerto Rico, San
Juan, Puerto Rico
Bachelor of
EconomicsUniversity of Puerto Rico, San Juan, Puerto Rico
US Marines Liaison
OfficerUS
Marines Logistics & Transportation School
US Armed Forces
Reserve Officer TrainingForces Reserve Officer Training
PROFECIONAL
GROUPS
Chief Information Officer (CIO) Network
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CDO/CIO/CTO Leadership Council
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The CIO Forum
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Addressing Canada's Innovation Gap
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CIO Forum
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Business Transformation Management
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PUBLICATION
AND COLLABORATIONSTION
·
Align
IT with the Real End Customer - Ensure IT and the Business are working
towards the same goal: Improving customer experience. (Collaborator - Dr. Edwin Alberto Cacho)
http://www.infotech.com/research/ss/align-it-with-the-real-end-customer
·
Internet
of Things… Are we to embrace the Cloud or to ride the Cloud - For Higher
Education IT? (Author Dr. Edwin Alberto Cacho) https://www.linkedin.com/pulse/article/20141124032715-18974999-are-we-to-embrace-the-cloud-for-higher-education-it?trk=prof-post
·
Higher
Education (I) - What are the implications for Universities and Colleges of
current and future Business & IT trends? (Author Dr. Edwin
Alberto Cacho)
https://www.linkedin.com/pulse/article/20141018052212-18974999-higher-education-what-are-the-implications-for-universities-and-colleges-of-current-and-future-business-it-trends?trk=prof-post
·
Our
Higher Education Sector IT Initiatives - Is getting it wrong the future of
Designing IT Architecture? (Author Dr. Edwin Alberto Cacho)
https://www.linkedin.com/pulse/article/20141103195900-18974999-our-higher-education-sector-it-initiatives-is-it-getting-the-future-of-designing-it-architecture-wrong?trk=prof-post
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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Spanish |
Fluent |
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