3510 Oliver Street

Hyattsville, MD 20782

Phone: (301) 547 5532 || Email: sunnysqa@gmail.com

Objective:

To secure a position as a QA Analyst/Software Test Engineer that will utilize my career of almost 7 years of extensive hands-on experience in Software Quality Assurance with diverse experience in manual, automation, functional, back-end, GUI and performance testing of Web and Client/Server applications.

Summary:

·        Extensive experience in using Testing tools including HP Unified Functional Testing (QTP/UFT), HP LoadRunner/Performance Center, VuGen, HP Application Life Cycle Management (HP ALM), and Quality Center (QC).

·        Expertise in using Microsoft Visual Studio Ultimate, Team Foundation Server (TFS), Microsoft Test Manager (MTM), MS SQL Server, SharePoint Office 365, Microsoft Azure, Microsoft Dynamics GP (formerly Great Plains), Customer Relationship Management (CRM), Warehouse Management System (WMS).

·        Strong experience in automated software testing tools, including Regression/Functional testing, user interface design testing, Performance, Stress and Load testing.

·        Extensive experience in developing and executing SQL queries in an MS SQL Server and Oracle environment to confirm database operations performed by software applications.

·        Experience in SQL queries to perform Backend testing using SQL *Plus, TOAD, and Oracle SQL developer.

·        Extensive experience in analyzing and developing detailed business level test plans, test scenarios, test scripts on functional and business requirements.

·        Experience in developing detailed design level test scenarios and individual test events and scripts based on multiple user groups and detailed user interface design requirements.

·        Extensive experience in developing, reviewing and managing requirements traceability (requirements, application components, test cases, test case execution results).

·        Extensive experience in defining and executing test data acquisition, including production data set selection and extraction and test data generation, as well as manual data preparation.

·        Experience in developing plans for verification and validation of requirements at all levels so that developed application fulfilled business expectations and needs.

·        Extensive experience in defining Level of Estimate (LOE) for testing projects.

·        Proficient with Visual Basic, VB Script, basic C language.

·        Experience in CMMI level 3 software development environment.

·        Experience in 508 compliance testing by using JAWS 13 and Zoom Text 10.

·        Ability to triage software defects providing development staff with adequate information for remediation.

·        Ability to adjust priorities to multiple demands and unanticipated events as wells as adjust decisions and actions to new information.

·        Capable to be flexible in response to changing circumstances or conditions also escalate Testers/Test Team issues to Project Management.

·        Maintained appropriate levels of communication regarding project status with management, project team members and end users.

·        Possess strong listening, verbal, attention to detail, and written communication skills, and quick learner of business rules and tools.

Skills:

Education:

·        Bachelor of Business Studies(B.B.S)

National University

Dhaka, Bangladesh.

 

Employment History:

Pandora U.S. Headquarters

Project overview:

Pandora is an international jewelry manufacturer and retailer providing retail services and is a leading brand with global distribution network. I was assigned to work with Pandora’s various applications which provides services for the mass market. During my employment with the company as a Software Test Engineer, I was second in command, working closely with my Test Manager, Applications Developer and Integration Architect to design and execute QA strategies, including the analysis, implementation, and continuous improvement of business related processes. I was part of the Quality Assurance team and responsible for a robust, bug free, well-functioning application for our clients. Worked on-site and off-site with the Data Warehouse development team. Proven leadership, negotiation, and problem resolution abilities.

Main Responsibilities:

·        Designed, developed, and executing quality assurance and control processes, test strategies, test plans and test cases to defined acceptance criteria and feature design documents, as well as application standards.

·        Spend a portion of time working with internal and external development teams and various business departments.

·        Involved in testing of Web and Client Server Application.

·        Analyzed business requirements, functional specification, and the required documents for testing.

·        Performed Functional, Negative, Positive, Alternative, Smoke, System, Integration, Regression, and UAT Testing.

·        Allocated priorities to all the test cases, taking into consideration the product module priorities.

·        Conducted elaborate manual testing on test cases and provided feedback to the development team.

·        Extensive experience with Microsoft Systems and Technologies

·        Used Microsoft Test Manager (MTM), for test case management, execute the test, planning, scheduling, test results summary, linked tests defect to test cases and managing the defects.

·        Writing SQL queries and statements for backend testing.

·        Analyzed and developed cloud regression test suite requirements and test cases for automation of the cloud application to perform Functional Testing and Regression Testing.

·        Used Team Foundation Server (TFS), for user story management, planning, scheduling, tracking tests defect and managing the defects.

·        Developed test approaches/test designs. Wrote test plans, created production simulations, and test data.

·        Involved in daily defect meetings during testing phase and extensively worked throughout defect life cycle from opening to closure using Team Foundation Server (TFS).

·        Worked on-site and off-site with the Data Warehouse development team.

·        Worked on various applications with different development teams.

·        Documented the Test Results and presented the daily and weekly report to QA Manager.

·        Participated in weekly Project meetings and organizing defect meetings.

·        Submitted defect reports and communicated issues to business, engineering and management.

Environment: C#, .NET, Java, XML, MS Visual Studio Ultimate, Team Foundation Server (TFS), Microsoft Test Manager (MTM), SharePoint Office 365, MS Azure, Microsoft Dynamics (GP, CRM) ERP solutions; MS Dynamic Axapta, MS Dynamics GP (formerly Great Plains), Customer Relationship Management (CRM), Warehouse Management System (WMS), Accellos One, Windows 8.1 Enterprise, MS SQL Server Management Studio, MS SQL Server, Cloud App (Client Server Application), Springboard Audit, Slack, Zendesk (IT Help Desk), Crestron Air Media (For Presentation), MS Word, MS Excel.

 

Saitec Solutions (USA), Inc.

Columbia, Maryland

Project overview:

Saitec Solutions (USA), Inc offers fully customized Point of Sale System for each business area including Grocery store, Convenience store, Dollar store, Clothing/Apparel store and many more. During my employment with Saitec Solutions (USA) Inc, I was assigned as a Quality Assurance Analyst and responsible to provide our clients error free, user-friendly, and sophisticated product.

Main responsibilities:

§ Analyzed Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD).

§ Designed/developed Test Plan and Test Approach artifact with resource requirements and time estimates with the team members.

§ Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.

§ Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/ methods covering both positive and negative testing requirements.

§ The projects followed Agile methodology, where developer, user and tester worked together to create stories (individual features of a project), document requirements by interviews and analysis.

§ Wrote story narratives, functional & non-functional system requirements, Test scripts.

§ Performed Manual Testing of web-based and client-server applications and used HP ALM for test management.

§ Worked on HP ALM for creating and documenting Test Plans and Test Cases and register the expected results.

§ Developed automated Test Scripts on HP Unified Functional Testing (UFT) to perform Functional Testing, and Regression Testing.

§ Developed Performance Testing, Baseline Testing, Stress Testing, and Volume testing of the application on LoadRunner.

§ Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 10/11G database and validated back-end testing.

§ Performed Functional and Regression testing using HP Unified Functional Testing (UFT).

§ Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using HP Unified Function Testing (UFT).

§ Developed custom function/sub-routine libraries to support automated testing solutions.

§ Created Data Driven Framework to reduce automated scripts maintenance time.

§ Created XML file for test input data for better scripts optimization and reduce script maintenance time.

§ Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using UFT.

§ Utilized HP ALM to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.

§ Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Gap Analysis, Risk, Dependency, and Constraints.

§ Acted as an end users, business users and project team to resolve issues.

§ Communicated with Application Developers, Project Manager and other Team Members on Application testing status.

Environment: .NET, Java/J2EE, VBScript, Quality Center, HP Unified Functional Testing (UFT). LoadRunner, Oracle 10g, MS SQL Server 2005, 2008, SQL, PL/SQL, TOAD, IIS,  and Windows Server 2005/2008.

 

 

 

Geico

Chevy Chase, Maryland

Project overview:

GEICO is an auto insurance company which provides private passenger automobile insurance in all 50 U.S. states and the District of Columbia. During my employment with this company, I was assigned with one of its core application called "Manage and Update Client's GEICO Insurance Policies". This was a fully web-based application to allow its clients to manage their and maintain the GEICO insurance policy including request a change, make a payment, obtain insurance policy documents.

Main Responsibilities:

§  Worked on product requirements and use cases and translate them into test cases.

§  Developed use cases, user interface specifications and requirement specification documents.

§  Responsible process validation, data quality, integration and system testing.

§  Developed Test Plan, Test Strategy and estimated resource requirements.

§  Assisted in estimating testing efforts and providing status updates.

§  Conducted End-to-End, Manual Testing of the system and prepared and managed test cases using HP Quality Center.

§  Used Quality Center as the test repository and used it for executing the test cases and scripts and logging & generating various reports and graphs for further analysis.

§  Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.

§  Extensively developed various scenarios, VuGen Scripts and performed Load Test using HP LoadRunner.

§  Enhanced VuGen scripts by parameterizing input test data to resolve data caching, unique constraint, and data dependency issues.

§  Configured manual correlation to capture dynamic values from AUT and provided them to script.

§  Configured rendezvous point to instruct VuGen to generate simultaneous users load.

§  Created Controller scenario, assigned multiple users, configured Load Generator and setup runtime setting in LR Controller.

§  Configured Windows Resource Manager to capture Disk I/O, Memory usages, processor availability of Application and database server.   

§  Generated business reports related to transactions output, system resources utilization and HTTP Traffic.

§  Worked on finding the system resources usage, network & application bottle necks by using LoadRunner.

§  Used Load Controller to create goal oriented scenario and moderated load test and identify system’s capability.

§  Conducted Load and Reliability testing on Website’s workflows to identify and report performance bottlenecks.

§  Analysis used to develop Microsoft word Report, where higher management can easily understand LoadRunner results.

§  Involved in daily defect meetings during testing phase and extensively worked throughout defect life cycle from opening to closure using HP Quality Center.

§  Participated in weekly Project meetings and organizing defect meetings.

§  Submitted defect reports and communicated issues to business, engineering and management.

Environment: J2EE, JSP, BEANS, XML, HTML, Quality Center, QuickTest Professional, LoadRunner, and Web Logic Application Servers, MS SQL Server 2005/2008, Oracle.

 

 

Bank of America

Project overview:

Bank of America provides financial services including personal checking and savings accounts, mortgages and loans, wealth management, business and insurance services. I was assigned to work with Beneficial Bank’s “Online Banking Application” which provides fast, easy, secure way to manage clients account. During my employment with the company as a Software Test Engineer, I was part of the Quality Assurance team and responsible for a robust, bug free, well-functioning application for our clients.

Main Responsibilities:

·        Expertise in preparing test plans and developed test cases for automation team for regression testing.

·        Involved in Manual and Automation testing of Web and Client Server Application.

·        Analyzed business requirements, functional specification, and the required documents for testing.

·        Performed Functional, Negative, Smoke, System, Integration, Regression, UAT and Performance Testing.

·        Allocated priorities to all the test cases, taking into consideration the product module priorities.

·        Conducted elaborate manual testing on test cases and provided feedback to the development team.

·        Used Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.

·        Wrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back end testing.

·        Analysis of automation tools and usage on their web based application and recommendations for Performance testing lab methodology as well as scripting for intranet/internet.

·        Designed Automation Testing Strategies and implemented automation scripts that are linked and validated with end user service level requirements developed.

·        Developed test approaches/test designs. Wrote test plans, created production simulations, and test data.

·        Installed, configured, and administered the automated test tool.

·        Involved in daily defect meetings during testing phase and extensively worked throughout defect life cycle from opening to closure using HP Quality Center.

·        Documented the Test Results and presented the daily and weekly report to QA Manager.

·        Participated in weekly Project meetings and organizing defect meetings.

·        Submitted defect reports and communicated issues to business, engineering and management.

Environment: QTP, Quality Center, Bugzilla, RequisitePro, Test Manager, Windows XP, Oracle, SQL, Unix, MS Visio, MS Word, MS Excel, MS PowerPoint, LoadRunner.

Professional References:

·  Will be provided upon request