Hashim C. Dawson

Memphis, Tn. 38218 • Tel: 615.668.9552 • Hashim_Dawson@yahoo.com

PROFESSIONAL SUMMARY

15+ years of IT experience, Pan Asia Regional Director of Multinational Startup, Global Project Manager, IT Manager, Data Analyst, Business/ Systems Analyst, Development and Implementation of Medium and Large scale Multinational IT projects. Practiced in clarifying Software Development Life Cycle, Functional Specifications, Data Management, and Gap Analysis, Management of Multinational Project Teams, and Designing Business Processes Flow improvement in order to increase productivity and reduce cost. Extensive experience in IT Management, Healthcare Practice Management, Project Management, Functional Specifications Definition, Quality Assurance, Data Mining, Data Entry Automation and Data Analysis. Industry experience includes International Business, Chinese and Philippine Employment Law, Cloud Computing, Financial Service, Risk Management, Real Estate, Medical Insurance, and Healthcare. Experience Managing development of Complex Applications, Deployment Schedules, Interpersonal skills, highly adept at Facilitating Negotiations, Effective Communication with Stakeholders. Project Management, Team Management, Project Execution, and ability to deliver complex, mission-critical system applications on time and within budget, to improving business ROI efforts.

PROFESSIONAL EXPERIENCE

FedEx, Collierville, Tennessee   02/2016– Present

Solutions Architect

To support an internal migration effort for existing project information of several project related internal home grown systems. Assist with developing the architecture for existing data and assist with migration into a new HP project portfolio management tool (HPPM). Understand project information, identify where the data resides, rationalize the data, and work with IT partners to migrate into the new tool. 

• Develop mapping document, contingency plan and migration plan for PPM fields
• Identify data relationship of internal systems, Governance documentation, application databases (source).
• Ensure referential integrity of historical data by working with Governance coordinator and Systems Lead 
• Ensure accuracy of data to support reporting that spans the pre and post launch of the PPM tool 
• Review PPM data fields related to Project Priority Data 
• Map PPM fields to PAC database fields

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• HPPM Portlet (dashboard) Tutorial and internal training
• Data Mapping of internal documents and internal databases

 

NUCLOUD GLOBAL, Shanghai, China02/2014– 02/2016

ASIA PACIFIC REGIONAL DIRECTOR – GLOBAL PROJECT MANAGER

Global Project manager providing management of internal and external application development, functional specification development, data management, data migration plans, contingency plans, project planning, executive reporting, and resource allocation. Pan Asia Director of IT and provides operational direction for Pan Asia offices and is a liaison to US and EU regions.

• Successfully managed data migration of Morocco, Shanghai and Beijing visa application centers to independent cloud instances, delivered in under time projected

• Promotion Global Project Manager November 2015 - Management of cloud application development teams, tracking priority application functions, build management, data management, deployment management, quality assurance testing, and code remediation

• Manage International logistics, implementation of cloud infrastructure, and testing/troubleshooting cloud infrastructure performance for migration project

• Configuration analysis of complete cloud solutions, for the purpose of custom development recommendations for quality, economical, and functional improvement

• Facilitate strategic meetings and reports to align Executive, Sales, and Project Management teams

• Daily management of Asia Pacific teams Wuxi, Beijing, Shanghai, and Philippines

• Financial Planning; Project planning; Cost Benefit analysis; Office/Resource planning

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• 2015 - Promotion Pan Asia regional Director February; Contract Negotiation – Conde Nast
• 2014 - Promotion Global Project Manager November; Cloud Implementation, Application/Data Migration – TLS Connect

HEALTH SPRING, Nashville, Tennessee                                                                                        08/2011– 08/2013

SYSTEMS ANALYST/DEVELOPER 2, PROJECT MANAGER

Lead Analyst and Junior Project Manager for the QNXT Conversion Project and assigned to large complex engagements designing application architectures and improving business processes for integration for Health Spring systems with existing client systems.

• Internal and External Point of contact for conversion of legacy reports and interface to the QNXT system

• Develop data dictionaries, Data mapping documents, report inventory, sample SQL queries, and other supporting technical documents to facilitate and report interface and report conversion.

• Coordinate development, Quality Assurance testing, User interface Testing, and deployment

• Cost estimate for project to automate sites on separate pipelines, upgrade control system equipment, and ensure healthcare compliance regulations

• Manage a $10M budget and coordinated migration/integration of QNXT procedures

• Oversaw complete SDLC for the development and conversion of reports and vendor supported interfaces

• Collaborate closely with membership, sales force, finance, and prospective clients to assess needs, acquire data, and configure products to prospects needs

• Monitor project phases from requirements gathering, data mapping, query development, through user acceptance testing and documentation

• Develop CRM Strategy and Roadmap vision to manage Data Process and Technical Data mapping for QNXT Conversion

• Point of contact for Quality and Assurance (Q&A), development, user acceptance testing and system integration testing

• Weekly development status report communicating all phases of the SDLC reporting process

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• 2011, Project Development and Management of MAPD Phases of QNXT interface Conversion
• 2011, Project Development and Management of PDP Phase of QNXT report Conversion

 

TAKE CARE HEALTH SYSTEMS, Franklin, Tennessee         08/2010– 08/2011

SYSTEMS ANALYST

Created growth strategies, defined offerings/data delivery models, and built data infrastructure nationally. Directed application configuration team in 70+ site conversions from legacy EMR systems to Greenway PrimeSuite web based application (IIS).Configured site specific settings and user configuration.

• Effectively negotiated contracts with system integrators and launched emerging technologies into the marketplace

• Managed code changes, supported system outages and provided strategic resolutions to enhance IT systems

• Designed and implemented comprehensive, integrated, IT security monitoring and audit strategies to oversee, track, and evaluate the effectiveness of IT security compliance

• Executed hands-on product system innovation and technical design for Take Care Health Systems

• Developing and implementing optical communication systems in support of onsite medical procedures

• Served as a technical management consultant in areas of configuration, QA and document application setup

• Led project planning, forecasting, cost development, and presenting key project information to agency management

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• 2011, Build Management using QTP as Build Automation utility for PrimeSuite Configuration
• 2010, Developed Documentation for PrimeSuite Configuration for Internal IT Wiki

 

ARCPLAN INC., Berwyn, Pennsylvania                                                                               11/2009 – 05/2010

SENIOR SOLUTIONS ARCHITECT

Facilitated application development utilizing arcplan enterprise solutions and testing sessions to derive user requirements for customization of products and services for arcplan Incorporated. Analyzed and evaluated current and proposed applications, Oracle, Unix, Microsoft SQL Server, Essbase, and IT-embedded systems. Position required 80% travel

• Project Management development of multiple client accounts/requests and created tasks utilizing application analysis, case development, user interface design, and SQL query development

• Monitored and troubleshot system availability, security breaches, malfunctions, and configured network IPs.

• Executed system backups, file restoration, system recovery, and remote mapping

• Developed and implemented improved capacity planning and forecasting of growth

• Designed and developed unit testing complex functionality for large customer care and data systems such as UNIX, Java, XML, Oracle, and SQL object-oriented based applications

• Advised arcplan Incorporated leaders on new software, hardware and virtual systems developments and technology

• Provided expert knowledge of emerging technologies, communication and infrastructure security concepts

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• 2010, Project Team Lead (arcplan Application Development) - Hopewell, New Jersey Project
• 2010, Project Team Lead (arcplan Edge Application Upgrade) - Buffalo, New York Project

 

HERITAGE MEDICAL ASSOCIATES, Nashville, Tennessee                                                   05/2006 – 11/2009

INFORMATION SYSTEMS ANALYST

Directed and managed internal projects 90+ Physician practice support of Misys Electronic Medical Records (Misys EMR) support and practice software. Advised data analysts on matters concerning methods for assigned medical records programs.

• Planned and directed highly technical and specialized data import/conversion, data analyses, development of Cognos Impromptu practice management reports, UML documentation, use cases, test plans/scripts, and error log

• Troubleshot efforts of information systems analysts evaluating technical analyses and briefed project management partners through daily reports to leadership

• Monitor lab interface errors, data cleaning, data support HL7 interface support, and successfully implemented patient/lab reminder systems while remaining compliant with HIPAA regulations

ACCOMPLISHMENTS, ACHIEVEMENTS & AWARDS
• 2009, Developed HL7 Lab Interface (Misys EMR-Orchard Interface) and Quest Lab Interface
• 2007, Developed Ambulatory Reporting Process, Lab and Patient Chart Tracking System

 

STATE OF TENNESSEE, DEPT. FINANCE & ADMIN, Nashville, Tennessee05/2003 – 05/2006

PROJE CT MANAGER/SENIOR BUSINESS ANALYST IV

Managed application development, conversion and merging of two legacy applications to the new target systems. Develop database queries using SQL and applicable Query Language and reporting software tools to obtain information for financial reports. Designed databases, UML documentation, process models, user interface, data import plan, and test scripts.

• Develop technical documentation including business requirements, functional specifications, data mapping and supporting documents

• Develop plans for application development, data merging, and data conversion of two legacy systems into newly designed application

• Provided technical guidance and problem resolution for development of computer programs and models

• Provided regular data, distributed reports and responded to ad-hoc data report requests in a timely manner

• Validated, tested quality and maintained accuracy of data sets

EDUCATION

TENNESSEE STATE UNIVERSITY, Nashville, Tennessee 1999
Bachelor of Science, B.S. Concentration: Computer Science

ADDITIONAL SKILLS

Management • Project Management • Business Analysis • Program Analysis and Development • Process/Work Flow Documentation • User Interface Design • Report Design • Use Case Documentation • Software Testing • Microsoft Office Suite (Word, Excel, Power Point, Project, Publisher, Outlook, Access, One Note) • Electronic Health Records (Support and Configuration) • QNXT • Cognos Impromptu Reporting • HL7 Troubleshooting • Medical Billing/Scheduling System • Practice Management Reporting • Quality Assurance