SUMMARY:

Enthusiastic and result driven PMI trained Information Technology and Management professional with Masters in Computer Science & Minor in Business along with  16 + years of experience in end to end implementation of diverse systems predominantly in Retail ( with POS expertise), Ecommerce/ Mobile commerce/Social media sectors along with Finance, HR, Hospitality and HealthCare.

§ Expertise in managing, leading, mentoring and directing teams, products and projects using PMI and Agile techniques and project management tools like MS-Project and Rally for planning, budgeting and reporting.

§ Involved in Product Visions, Roadmaps, Product & Industry Research, and Product Management/Development & Ecommerce Marketing.

§ Elicitation and Articulation of detailed user stories and high level business requirements, participation in daily scrum rituals, and takes ownership of backlog and business requirements, prioritizations, and keep the product development moving by answering questions at all times.

§ Proven track record of ‘Acquire, Retain and Grow’ the online customer base by implementing various ecommerce hands on project management strategies with maximum conversion rates

§ End to end understanding of Retail platforms both functionall and technical with subject matter expertise in POS systems with the experience of total revamp of the POS systems from black and white monitors to touch screens.

§ Driven by continuous innovation to achieve the absolute best, team motivation, agility, KPIs, and self created and enforced checks and balances on Integration, Scope, Time, Cost, Quality, HR, Communications, Risk, Procurement and Stakeholder Management areas.

§ Experienced in simultaneously managing multiple projects in Matrix and Functional environments using Agile, Rational Unified Process (RUP), Waterfall, XP and Hybrid methodologies.

§ Multi project management and product ownerships on heavy agile work environments with keen focus on timely delivery with the maximum business user satisfaction.

§ Expertise in ecommerce including but not limited to, Cross Platform User Experience Optimization, SEO, SEM, PPC, Social Media Optimization, A/B and multivariate testing, ROI drivan Web Merchandisingand online user experience, PCI Compliance & Security, Up-selling & Cross-selling Features, Internal Site search (using Endeca), Product Review Features, Flexible Pricing Management, Robust Catalog Management, Analytics & Reporting, Integrated Shipping and Product Feed Support.

§ Strong technical depth and vision for the ever evolving Retails along side with ecommerce into developing the next generation platforms for scalability/reliability and to be ahead of the game instead of having to catch-up.

§ Hands on programming experience in Internet/Application development using java, .net, and front-end technologies such as HTML, HTML5, XHTML, CSS, PHP and back end development using SQL Server, My SQL and Oracle PL/SQL, Object Oriented Analysis and Design.

§ Significant Contribution right from the STC analysis all the way through post implementation support during each stage of SDLC implementing diverse end to end solutions for Retail and Ecommerce sectors.

§ Proactive in leading and facilitating the efforts while meeting with various teams within  the organization , vendors  and clients to understand the existing issues and identify the potential for improvements with keen focus on continuous systems improvements aligning with technology goals.

§ Expertise in maintaining high level of synergy and accuracy while co-coordinating with vendors and clients and internal teams,  in order to analyze, document, communicate, and review the product and project requirements and/or  technical documentation in the form of RFP, SOW, BRD, PRD, FRD, FSD, SRS, Epics, User Stories, Baklogs, Technical spec and SID.

§ In-depth knowledge of   ERP, CRM , SFA, Data-Warehousing- Business Intelligence, Web Analytics tools such as JDA PMM, Oracle-Siebel, JDE, Business Essentials and Oracle ebusiness Suite, Oracle Siebel, Business Objects, Oracle Business Intelligence Discoverer, Google Analytics, Tealeaf, Omniture, Retail.net, Epiphany, ATG, Magento, Hybris

TOOLS:

Project Management and Requirements Management Tools	MS Project, Rally, Rational Requisite Pro, Caliber RM, Caliber DefineIT, Enterprise Architect,
Modeling & Designing Tools	Rational Rose, MS Visio, Enterprise Architect
Testing Tools	Win Runner, Load Runner, Test Director, QuickTest Pro (QTP), JIRA
Programming Languages	ASP, ASP.net ,Java, J2EE, SQL, PL/SQL, XML, XSL, XSLT, UML, C, C++, HTML, DHTML
Databases	Oracle 8i/9i/10G, DB2, Sybase, SQL Server 2000, 2007
Other Tools	JDA, Oracle ATG, Seibel, Endeca, Teamsite ,Microsoft Project, Toad, SQL Navigator, VoiceGenie Platform, Web Methods, Eclipse 3.0, MyEclipse, WinDeveloper, IntelliJ, Putty, Cygwin, MS Office
Configuration Management / Bug Tracking	Microsoft VSS, CVS, Rational Clear Case , Oracle ARCS, Oracle Bug DB, JIRA

 

·   Adept at creating delivering Outstanding PowerPoint Presentations

·   Thorough understanding  of ISO 9001 and CMM and HIPPA, Basal II, Sarbanes-Oxley(SOX), OFAC, PCI compliance standards

·   Skilled in Gap, Impact and Risk analysis and Business Cases.

·   Well Acknowledged and take a huge pride in having excellent ‘PEOPLE SKILLS’

 

PROFESSIONAL EXPERIENCE

 

AT&T (Plano/ Dallas)                                           March 2014 – Jun 2014

Ecommerce Project Strategist – Product Catalog Management                                                    (short-term contract)

·   Motto – ‘No more over customizations’ and ‘Do the right thing the first time’.

·   With a heavy agile environment, the job was to evaluate and provide a project and product strategy, recommendations and roadmap along with the phased approach along with estimates on resources, time, and cost along with the pro and cons with each approach and high level feature set of the’ World Class’ solution.

·   Involved in heavy multidimensional project discovery, out of the box approach, innovations, and research with daily standups and synthesizing the research to form a multiyear project plan.

·   Performing deep research leveraging Forrester and Gartner reports, actionable benchmarking to evaluate AT&T’s current overall B2B ecommerce maturity and  product catalog status in - comparison with the industry leaders (such as Amazon, Dell) as well as  it’s peers - using  the maturity dimensions – defined by  Forrester - (‘Technology’, ‘Business Processes’, ‘People, Organizational Culture, ‘ Channel Integration’  and ‘Measurements / KPIS’

·   Recommended the ‘World Class product solution along with the high level business requirements and product features for the existing landscape of product catalog management and the interfaces and impacting functionality with the downstream channels, such POS Fulfillments, CRM etc.

·   Currently AT &T has over customized product catalogs managed by different teams using different versions of Oracle ATG and need 28 employees manually entering product catalog entries, resulting into inefficiencies, human errors and under utilizations of the tools. Lack of SME.

 

Wyndham Worldwide                                                                                                                Sept 2012 – Aug 2013             Project Manager and Lead Product Strategist/Owner - Enterprise content Management and Ecommerce 

·   Role - Define product vision, Created and managed product roadmaps, product feature sets, owned and prioritized user stories and high level business requirements, and participated in session planning, while focusing on regular and timely delivery, organized and lead daily status and daily standup scrum meetings in the Agile environments, prepared and  distributed progress reports, manage risks.

·   Involved inintroducing a Hybrid Project Management methodology geared towards new product developmemt called ‘AIM’ that is customosed based on the business needs.

·   Take pride in delivering project in record time and before timelines and most importantly with satisfied business users. Prepared project plans, RFPs, SOWs, WBS, risk management plan and user training manuals and stayed on top  of the timelines

·   Led and mentored a team of analysts and the related projects and implemented the unique proactive strategy to meet the deadlines within budget while being on top of all the risk identifications and mitigations delivering the effective Project Management across all the projects. Prepared project Plans, weekly reports, escalated and mitigated risks and delivered within time and budget!

·   Involved in creating and defining, analyzing and researching the strategy in acquisition and integration of a new centralized, Enterprise Content Management tool that will also serve as a central repository and deliver informative and accurate world class content for all the Wyndham brands globally, spanning all existing and emerging channels, to drive franchisee and customer engagement, increase conversion and room growth, and reduce operational complexities.

·   Managing the long term road map, involving sales, marketing, implementations, clients, prospects, partners, with the ideas implemented as epics.

·   Leading requirements gathering effort on the epics as needed – consulting product management, implementations, clients, etc

·   Documenting story details based on the epics and after review with development

·   Attending scrum meetings including stand-ups, retrospectives, and demos

·   Leading backlog grooming to decompose/estimate stories and Creating mock-ups,  woked with UX on design.

·   Answering questions from developers, clarifies requirements, etc, Documenting the new feature for implementations and release notes, Writing acceptance criteria, Demonstrating latest iteration to customers (pre-release) and gathering feedback

·   Prepared RFPs, BRDs, and Product Specifications.

·   With keen focus on online optimization and enhancements, analyzed and implemented opportunities for the better user experience, effective web merchandising resulting in increase in conversion rate for online and on mobile channels.

·   Evaluated the interview documentation and  created by a third party consulting in interviewing the 49 + business groups, their overall business processes, identified the GAPS and delivered the’ AS IS’  and ‘TO/SHOULD be’ process maps following lean six sigma guidelines for the content managements for all four international groups, Asia, EMEA, Canada and South America resulting in efficiencies by 50%.

·    

·   Worked on performance enhancement initiative across platforms.

·   Owned the internal search strategy within Endeca. Responsibilities include improvements for internal search to optimize the user experience, including item attributes, thesaurus, synonyms, and auto-phrases and re-directs to provide a fine tuned search experience to drive online sales and increase conversion rates.

NYK lines –Partner of INTTRA                                                                                          Jan 2012 – Sep 2012
Project Manager /Sr Product Analyst (eCommerce and Mobile)

v       Einvoice Express and Ebooking:   NYK is developing an online product in as a measure of cost saving and adding the customized features instead of using the third party eInvoice service.
With the past experience, the role involves:
Creating a business case for build vs. buy decision for eInvoice online service mainly featuring online Invoice and Disputes managements and online payment. Created product vision, Project Features, Mock UIs, roadmap and prepared the presentations and then sold the idea (feature wise) to the regions.  Aligned resources and activities for the efficient delivery. Working with the international user base to communicate and gather farther details as required.  Managed End to End delivery and training and post production support.

v       PMO: second member of PMO. Created and documented various processes and exception criteria’s for the risk and crisis management

 

 

Toys R US (via TTIofUSA)                                                                                               May 2011 – Dec 2011
Manager – Ecommerce & Webtech (.com team)

·               Worked as a prime liaison as a Functional and Project Manager among the stakeholders and the IT team and third party venders. in order to elicit, analyze, communicate, manage and validate requirements for the creation of new or modification of existing processes, programs, products, policies and information systems

·               Managing, hiring, mentoring and training a team of Business Analysts and the in-house Web developers to facilitate the major initiatives from concept to implementation while ensuring successful project and documentation deliveries with precision within assigned time and budget.

·               Contributed in assessing and defining scope, time and cost of the initiatives being undertaken.

·               Working collaboratively with the local E-commerce business teams and SMES to identify opportunities to improve and enhance the effectiveness of Toysrus.com, defining solutions to address those opportunities, and work with Canada and US-based colleagues in Product Management, Business Modeling, Product Development, and User Experience to refine and implement solutions.

·               Active participation in contribution towards the vision and evolution of Toysrus.com features and functionality.

·               Establish analysis programs to measure effectiveness of features and functionality and manage ongoing relationships with our key partners. Re-evaluated and implemented Omniture site catalyst for the critical features that were missing.

·               Working with end-users to determine necessary requirements for ETL, Modeling, Analytics, process development, infrastructure, data, reports, analyses, training, service levels agreements, etc.

·               Participated in architectural, model, etc. reviews.

·               Managed appropriate scope of requirements through a formal approval and change process.

·               Identified and communicates risks and issues that may require changes to plans or scope.

·               Traced all requirements from business case to implementation solution (key features to business rules).

·               Supported project team during testing phase.

Accomplishments: .

o        I-Pad compatibility for Toysrus.com and BabiesRus.com

o        Facebook Like/ Send implementation on Toysrus.com

o        Customize Omniture tagging for the Top Nav on TRU, FAO.com and Etoys.com

o        Launch of private label mobile optimized and desktop websites.

o        Automation of the Shop local files transfer process.

o        SEO optimization

INTTRA (Parsippany)                                                                                                                   May 2010 – Apr 2011
Lead Systems Analyst (Product owner)

Company – INTTRA, the Largest Multi-Carrier E-Commerce Platform for Global Shipping offers various products and solutions for the Ocean Shipping global E-commerce needs. 

Work profile - Highly global in nature with various Functional, Legal, Compliance and Lingual challenges especially for the CRM Systems.  Typical work involved leading the requirements gathering effort on the epics as needed, consulting product management, implementations, clients, analyze issues with the existing systems or identify the areas of potential new or existing products, define /evaluate business requirements, create/evaluate BRDs, FRDs, Technical specifications, Feeds and Integration guides for EDI messages.

Other Major responsibilities include -
Managing, mentoring and coordinating with offshore teams in China Singapore and India while ensuring successful project /documentation deliveries and maintain the highest synergy within and across the multiple teams.

v       Einvoice Express:  (An ambitious given the timeline) Product Involves a launch of a new International eInvoice service mainly featuring online Invoice and Disputes managements. This involves enhancements to existing systems interfaces with the carrier systems via EDIs and brand new presence of the online eInvoice product.

Roles and Achievements:

o      Hired, trained and mentored an offshore resource to assist the team in performing the business analysis functions.

o      Involved heavily during the discovery and analysis phase for both functional and technical analysis following the Agile -scrum methodology.

o      Performed competitive analysis Evaluated and proposed the possible solutions especial for the user experience with the help of the offshore teams.

o      Designed various HTML Email notifications for the respective events raised by the system and worked with legal and product marketing for the final approvals. 

o      Monitored and facilitated the progress while addressing the issues along the way.

v       Web logic Decommissioning: A two phase project targeting towards migrating the existing I-Act appls to JBOSS Portal  technology and reconstructing the problem areas to enhance the existing products and user experience.

v       Roles and Achievements:

o      Analyzed the existing system behavior and problem areas and proposed the solution targeting the problem areas.

o      Performed thorough Data analysis querying data warehouse, various databases and as well as using Tealeaf.

o      Work areas included user admin and maintenance, Messaging and announcements, Transaction Processing, FRDs, FSD, New and existing Data Flow Diagrams, Process flow diagrams, Use cases etc.

Mar  2009 –  Mar 2010

EBay (GSI Commerce):  King Of Prussia, PA
 

Business Systems Analyst (System Requirements Engineer) -Often Referred as “BAs on tech SteroidsJ”

Worked with a fast-paced highly matrix team organization to analyze and enhance end to end ecommerce software including Web Analytics/Intelligence solutions, CRM, Supply Chain Management and Data-Warehousing -Business Intelligence solutions  to  achieve business strategy goals by capturing systems scope, objectives and requirements based on both user needs and a good understanding of business systems and industry requirements.

 

v       Verified By Visa MSC.

·   Identified and documented the business and system requirements for the Verified by Visa functionality and assisted  DEV and QA during the implemented and testing phase.

·   Worked with the clients banks POS and online security teams to ensure the security standard, verified the message formats, encryption standards, security rules, Credit card data storage on the resilient Mode,

·   After

·   Conducted post implementation Data analysis and Identified the unusual cart abandonments in a particularly in ‘Verified by Visa’ user interactions.

·   Analyzed and researched the web analytics data and interviewed business users to identify the Cart Abundant sources and causes and proposed the solution that focuses on improving the user experience reducing cart abandonment and foster Partner acceptance.

·   Identified and proposed the potential of this particular feature as the part of the GSI Product – Insight, keeping in mind the Long Term Vision of GSI to be a product based company.

·   Updated the existing FRS, Report Design Specification(RDS)  and Variable Mapping  document for Business Analytics  solutions for  Omniture required to track customer behavior

·   Assisted in Implementing this updated feature for the following partners, GNC, Toys R US, Timberland, ACE Hardware, ADIDAs, Nascar and Modell’s.

 

v       ACE Hardware (Mobile application): Project involved launch of m.acehardware.com(mobile site)  performing the integration of existing GSI Catalog and Store locater services with third party services including Google maps API,  GEP Code service and ShopLocal.

·   Following the Scrum process , gathered, analyzed and documented detailed user requirements, business rules, business process models and product features in FRS, along with System Requirements, Interfaces, and field mappings in SRS (System Requirement Specification) by user interviews and by using organizational process assets.

·   Evaluated the Test Plans and improved QA Processes by eliminating unnecessary team involvement for the unrealistic and redundant issues by personally working with QA team and then communicating the legitimate bugs to the appropriate resources and saved team efforts by almost about 30%.

v       Beat Box (a Web analytics application) Sunset: A Research and Analysis project assisting upper Management to develop a business case against Beat box in order to eliminate the maintenance cost.

·   Analyzed and identified the alternative sources in order to retrieve the existing BeatBox Data/Reports collectively by existing Data Warehousing Systems, an in-house Web Analytics Solution – Insight and by introducing New Analytics systems such as Google Analytics.

·   Performed GAP and Risk Analysis by rigorously verifying and analyzing all the click-stream attributes generated in the BeatBox system vs. the Data availability in other Web Analytics systems and identified potential Risks.

·   Identified and prioritized the Issues, Risks and   maintained the Issues Log and documented the findings in a Standard format.

v       POS Analysis for the Timberland: Role involved analysis the current POS functionality and feasibility towards new tender transactions such as check and documenting functional requirements.

v       Palm Activation: (GSI, Palm and ‘Lets Talk’ Cart Integration):

The Palm Wireless Activation project involves the ability to market wireless plans for mobile devices and provide an on-line mechanism to activate wireless devices purchased on the GSI platform utilizing  the services from Lets Talk, a  3^rd party service provider.

·   Prepared External Client facing Initial (Custom) Document combining FRS, SRS and SID outlining both functional and technical requirements and technical feasibility as requested by Upper Management in order to obtain quick client approval.

·   Prepared Detailed Functional Specification including Use Cases, Use Case Scenarios,  Use case diagrams , Activity Diagrams   for the selection for Carriers, Plans, and Option, Plan Activation, and User Interactions for Warehouse Management

·   Created detailed System Requirement Specification to encapsulate all the characteristics and features expected of the system including High level System architectures, three way System Flow diagrams between GSI, ‘Lets talk’, and Palm Platforms,  system functionality, user interfaces, system interfaces,  data Feeds and system performance.

·   Analyzed, designed and documented functional and technical interfaces /message flows) between Epiphany CRM and the web store.

v       Omniture-Insight: (Web Analytics): With both in depth understanding of both Technical and Functional architecture, implemented Omniture (Insight) solutions for Timberland, GNC, NASCAR and Zeal’s web sites.

v       Performed gap analysis for the legacy Omniture vs Insight for the existing report suites. Analyzed and documented Standard and custom Web Analytics Report Specifications and Implemented and supported Custom web Analytics Solutions for Timberland, GNC, NASCAR and Zeal’s web sites.

v       Channel Adviser:  Worked with Channel adviser and Partners (GNC, Babies R US, Toys R Us, and Aeropostale) who are interested in selling their products on AMAZON, EBay and Buy.com to identify and document Functional requirements, Business Process Models, Data Flows and Feed Mappings.

Environments/Tools/Applications:  Java/J2EE, SQL, PL/SQL, Oracle 10G, 11i,  Linux, Unix, XML, Web services, Flash-Action Script Enterprise Architect, UML, MS Visio, Rational Unified Process (RUP), MS Project, MS Office-PowerPoint and Excel, Weblogic 8.1,  Omniture, Net Acumen, Epiphany, E*diaglog,  Webstore, JDA, CatMan,

 

Dec 2005 – Jan 2009

Party City / Party America:   Rockaway, NJ                                                                                                                          
Sr. Business Systems Analyst: (POS SME)

Applications:  PMM (Portfolio Management System), Triversity (SAP - POS), Retail.net (POS), Tomax( ERP), Intactix(Space and floor planning System) , Evant(Auto-replenishment System), Oracle Financials, Oracle Siebel CRM.
Mainly  involved in performing Business Analysis, Technical analysis and Integration Management  for Migrating and Integrating two  systems, JDA PMM(Portfolio Merchandise Management) for the HQ side and Triversity(SAP) for the Store Side into one System, Retail.Net to customize the modules to meet  the business needs for the modules,  Inventory  control, Supply Chain Management, price, cost and promotion management; receiving, allocation and replenishment; financial management; Sales Audits along with creating new interfaces with Oracle financials, Intactix( Space/floor Planning) and Payroll systems.

Another Major role played in the analysis, verification and certification from the FDMS (First Data) for the Online transaction processing   and Certegy (Online Check processing),

Accomplishments:

·               Performed GAP and Impact analysis and  technical  feasibility for  the existing Systems PMM (Portfolio Merchandise Management – HQ side) and Triversity SAP (POS–store side ) with Web based  ERP Application, Retail.Net (JPOS  cloud application) convincing  upper Management to proceed with the strategic decision to move on to new single Integrated Online System.

·               Facilitated and participated in JAD sessions for understanding the current business, future business expectations, project plan updates and gained consensus for User Acceptance Testing requirements for Product Quick Loads, Price quick loads, Auto PO cancels, with the SMEs.

·               Acted as SME for the customization of the store side functionality (POS) for the Retail.Net JPOS and for the interfaces with CRM System (Oracle – Siebel) along with analyzing and gathering requirements for the integration with the new system and also created use cases, use case diagrams, activity diagrams, state chart diagrams along with FRS documents, Technical Specifications using MS Visio, Enterprise Architect, Excel and word.

·               Worked with development and DBA to Model the complex data structures and established enterprise-wide standards for managing data and streamlined the design process and synchronized the model with the database design.

·               Developed the project plan with assistance from the management, and updated provisions for project scope changes and issues and initiated efforts to make improvements.

·               Prepared project Plans using MS Project for the Integration of various systems mentioned above and implemented projects meeting all the deadlines while maintaining buffer for troubleshooting unexpected issues.

·               Created invoice-reconciliation program that resulted in capturing an average of $5,000 per month in vendor overcharges.

·               Provided Technical assistance for POS systems, Triversity and Retail Net JPOS while identifying, analyzing and resolving Field Issues while on call 24 X 7 on Tier 2 support.

·               Worked with Payment Getaways for online credit card and check processing in order to gather the configuration settings and to coordinate the functionality and Set of Rules  in order to make the systems PCI Compliant  and also tested the check processing to and achieved the Certegy Certification required to continue the Online Check processing for JPOS ensuring  following  .

·               Performed a wide range of tasks for the above project right from Inception Phase, all the way through Implementation, Manual Preparation, User Training and Production Support with coordination of external vendors and internal business users among with implementing and maintaining SOX compliance.

·               Worked with the Quality Assurance Team to test different releases and to develop test plans and test cases along with   facilitating and coordinating UAT and Bug resolutions.

·               Performed Data analysis by writing queries on MS SQL Server with Query analyzer for the Schema Merge projects for the Franchise Stores and Corporate Stores.

Environment:  Java/J2EE, SQL, PL/SQL, Oracle 10G, 11i,  Linux, Unix, XML, Web services, Enterprise Architect, Rational Requisite Pro, UML, MS Visio, Rational Unified Process (RUP), MS Project, MS Office-PowerPoint and Excel, Weblogic 8.1

June 2004 – December 2005

ADP:   Livingston, NJ                                                                                                                                                        
Business Analyst
Worked on the online application, ‘Timesaver’, a fully integrated time and labor management system that accurately records time worked, calculates vacation and sick time, streamlines absence management and transfers data to company’s payroll system. Performed business analysis tasks and significantly contributed to the better functionality and user friendly flows within ‘HR/Benefits Solution’ and ‘Pay by Pay’, a (Workers Compensation insurance) application.

Major Tasks Performed:

·               Analyzed Existing Systems, Timesaver, Pay by Pay and identified and proposed and implemented the potential improvements as per the business needs such as functional changes for changing the way companies pay your workers’ compensation premium payments which would save money and improve the employer’s cash flow by using actual payment data instead of estimated.

·               Conducted business requirements, functional and technical walk-through meetings for  various modules and custom reports  HR/Benefits Solution’ , ‘Pay by Pay’ and Time Saver.

·               Played a vital Role in facilitating JAD sessions by creating a visual wire frames in the follow-up sessions and possible improvements resulting triggering a new thought process which otherwise could have been missed. 

·               Worked with SMEs for incorporating and validating regulatory standards EEO, HIPAA, COBRA in HR/Benefits Solution’

·               Performed requirement elicitation, analysis, specification and validation using Caliber DefineIT and requirement tracing using Caliber RM.

·               Created use case models and UML diagrams to reflect use case narratives.

·               Developed end-to-end staggered approach for a phased roll-out of the entire application in conjunction with the business desk for the new release of Timesaver.

·               Prepared Presentations for business users and other stakeholders outlining system changes such as custom reports and expected benefits such as ensure timely and accurate, compliance, decision-making, and forecasting information.

·               Assisted project manager in tasks related to project implementation and worked with production support team to implement the applications.

·               Worked across all levels of management to track project requirements and ensure compliance in development effort

·               Identifying, capturing and tracking risks in the Risk Management Database

·               Involved in white box testing of the java code with developers in the unit testing phase

·               Documented test plans and test cases and established testing guidelines and procedures for unit and integration testing

·               Reviewed and evaluated all enhancements before delivery and deployment to ensure its meeting the standard criteria
 

Environment: Borland Caliber RM, Caliber DefineIT, Rational Tools Suite, WinRunner, UML, RUP, Windows XP, Java, JavaScript, HTML, Microsoft .net Framework, MS, Reporting Services,  MS Office Suite (Excel, PowerPoint, Word, Visio, Project, SDLC), Websphere, Unix, Linux

 

Environment: Borland Caliber RM, Caliber DefineIT, Rational Tools Suite, WinRunner, UML, RUP, Windows XP, Java, JavaScript, HTML, Microsoft .net Framework,  MS Office Suite (Excel, PowerPoint, Word, Visio, Project, SDLC), Websphere, Unix, Linux

 

January 2003 – May 2004

GMPCS:  Fort Lauderdale, FL                                                                                                                                                   
Web  Programmer  and  End to End  Web Manager

Major Tasks Performed:

·   Managed, developed and executed website construction and execution of marketing strategies working with third party vendors, Marketing Department, while managing group of consultants providing contents, banner ads and graphics.

·   Directly involved with the entrepreneurial rapid growth of the company through the early part of the decade where online sales of the company expanded in excess of $20Million annually that was almost 300% growth.

·   Performed Website analysis, requirement gathering, design, development, QA analysis and maintenance for the corporate websites, gmpcs-us.com and satellitediscountstore.com.

·   Designed, developed and maintained most intranet sites and Web-based application, using HTML, DHTML, ASP.net, Java scripts, MS SQL Server, CGI and PERL.

·   Implemented End to End Ecommerce solutions for both online stores, GMPCS and SDS.

·   Defined the data sources, data loads and data transformation using ER Diagrams and Used Rational Rose for model diagrams, MS-Word for documentation and used Unified Modeling Language for visual modeling.

·   Authored technical Specifications with the help of tech support that describe and explain complex processes for delivering Satellite communication services to high-profile customers.

·   Created and managing successful pay-per-click campaigns in Google Adwords, improving the sales.

·   Performed Search Engine Optimization analysis and SEM for the web sites.

·   Optimized the sites in order to get listed in major search engines like Google, Yahoo and MSN

·   Administered and analyzed the web traffic reports and prepared and delivered weekly presentations.
 

Environment:   HTML, DHTML, ASP.net, CGI, JavaScript, , XML, SQL/PLSQL, Oracle Developer 2000 – Forms and Reports, IIS, Unix, Dream weaver, Photoshop, Fireworks, Adwords, TOAD, Rational Rose, Unified Modeling Language, RUP, Google Adwords, Yahoo Market Place, Web trends.

June 2002 – November 2002

MYOB (Now Acclivity):  Rockaway NJ                                                                                                                                    
Lead Quality Assurance Analyst (Manual and Automated):  Business Services, Premier accounting.

In Premier accounting software, ‘The Process Payroll Assistant’ streamlines payroll as it walks you through the payroll process. Set up your payroll with automatic income, deductions, accruals, and expense tracking; Banking The banking command center lets your write and record checks, prepare bank deposits, print receipts, and reconcile your accounts and Sales Command Center covers the entire sales process

Major Tasks Performed:

 

·               Conducted high-level functional and gap analysis with Sr. Business Analysts during the analysis phase of new Modules in Payroll, baking and sales in Premier accounting.

·               Led and mentored the QA in house and offshore team to assign QA tasks, monitor the task status with effective time management.

·               Involved in writing test plans, evaluating test scripts, team co-ordination, bug resolution with the development team, regression testing and  evaluating and administrating documentation

·               Analyze system requirements and formulate scenarios in Test Director for the Functionality, Navigation, Performance and Security testing of the applications.

·               Wrote test cases for positive and negative scenarios for Functional, GUI and Security testing.

·               Automated test cases for the data driven testing and regression testing using WinRunner and Performance testing using LoadRunner.

·               Documented the modification requests and defects and their trailing history using TestDirector.

·               Upgraded, maintained QA databases and automation scripts.

·               Used the performance monitor graphs provided by LoadRunner to discuss Load balancing issues with Network and System administrators.

·               Tested the Backbends with SQL Quires on database for data validation.

·               Evaluated Reports data created in MS Reporting services against the data retrieved in writing manual Quires in Query analyzer.

·               Documented test cases, test results, test procedure and reported to client.

 

Environment: Test Director 7.5, Win Runner 7.0, QTP 6.5, LoadRunner 6.5, C, C++, VC++, ASP 3.0/. NET, JSP, EJB, JavaScript, XML, Oracle Application Developer, Oracle 10G, Business Objects 5.5, SQL server7.0/2k, UNIX (HP-UX 10.2, Sun Solaris 8), Win 2000 / Win XP.

 

Feb 2001 – May 2002

United Health Care, Philadelphia, PA

Jr. Business Systems Analyst

·               Performed Requirement Gathering & Analysis by actively analyzing customer requirements and prepared the requirements specification documents.

·               Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.

·               Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.

·               Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.

·               Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.

·               Organized meetings to discuss outstanding issues with QA and developers.

 

1998 -2000

LinkSystems

Web Programmer

 

 

Education

-     Masters in Computer Science with Minor in Business - Florida Atlantic University (2003)
-     Bachelor in Computer Science and Engineering (BE) - University of Pune (1998)

 

Seminars and Papers:
-     ISO 9000  Certifications for software Industries. Jun (1998) - (Award winning)