Shabbeer                             Mobile: 732 737 4995

             

                            Email: shabbeersyed@outlook.com

                                         

Career Overview

§         Oracle EBS Program Delivery Manager, with 14 plus years of Technology Consulting, Systems Integration and technology change program/project management experience in Oracle EBS implementations, rollouts, onshore-offshore Applications development and support models and Oracle shared services experience in  Business Process Outsourcing & Business Support Services transitions and consulting for client service groups, catering Health & Public Service, Products, Financial Services and Communication-High Tech.

§         As Program/Project Manager development and delivered integrated enterprise technology solutions integrating III party applications, Business Intelligence Reporting, Enterprise Performance Middleware’s, Data Warehousing using industry standard delivery methodologies.

§         Highly experienced in Project Engagements in leading, handling & managing projects of various complexities & sizes with multiple teams involving management of implementations, configurations, design-development enhancements & support models. Implementation Project experience spans across all the project phases from requirements gathering & analysis, design & development, Unit, Assembly, Application, Integration & User Testing & Quality Assurance, Production Deployment & Application support.

§         Very strong in project Management processes and knowledge areas of project Integration management, scope, time, cost, Quality, Resources, Communication, Risks, Procurement and stakeholder management in project initiation, planning, execution, monitoring, controlling and closing. With track record of on-time, on budget delivery of solutions.

§         Highly skilled in implementation of Oracle EBS R12 modules, Financials, SCM, Order Management, Procurement, Manufacturing and Planning modules, HRMS and Payroll Work-streams. Customized end-to-end implementations for R-12, from requirements gathering & analysis, design & development, test & deployment to stabilization & support experience in Oracle Applications E-Business suite’s Financials, Supply Chain Management cycles, Order-to-Cash, Procure-to-Pay, Forecast-to-Plan & Demand-to-Build.

§         Worked and possesses very good functional Oracle applications integration, transactional flows and process flows knowledge in Oracle Financials, Project Accounting & project billing, core HRMS, Advanced Supply Chain Planning, Manufacturing, CRM Foundation & Sales applications. Proven consulting skills across a broad range of corporate functions like Finance, Sales, Marketing, Supply Chain, Logistics and in delivering projects in sectors like Financial Services, Banking & Insurance, Retail, Government.

§         Broad knowledge of the entire Oracle BI Analytics & EPM product suite, Hyperion Planning,  EssBase, FDM, ODI and OBIEE integration with Oracle EBS and has implemented client projects in complex combined major releases.

§         Worked in 9 end-to-end full cycle Oracle applications implementations at different levels involving global design footprints rollouts, R12 upgrades & re-implementations, On-site & offshore support models & management.

§         Extensive international experience & exposure to varying industry domains with on-site implementations in countries like USA, UK, Australia, Hungary & India.

§         Managed complex Application Delivery and possesses excellent Project Management skills. Which are leveraged in project assignments for attaining improved profitability and budgetary control, Efficient operations planning, Consolidation of Project information repository, Work plans, Resource planning and optimum utilization, Forecasting, stakeholder management, streaming lining the collaborative execution of project, Control project issues and changes.

§         Worked in Six-Sigma procedures and processes contributing to attain quality and enhancement of Business processes improvement with user-friendly solutions mapping business with Oracle applications.

§         Worked as Oracle SME in development of business processes and strategies in all the functional areas. Thorough understanding of Finance business processes and core Financial Planning & Analysis processes.

§         Proven Project Management and facilitation skills, in leading workshops and senior management decision making forums. Team player and people manager with ability to effectively liaise with business stakeholders, IT Systems, Accounting, HR and Support teams.

§         Managed offshore Solutions & Services workforces and established the offshore Application Management & Business Support Services teams.

§         Experienced in Release Management & Change Management processes and adhering strictly for planning & promoting design changes, module extensions and enhancements, change/service request, RFC’s, objects & packages, code fixes, patches, bugs to production. Adhering to the Stage Gate methodology and IT PMO guidelines for delivering projects.

§         Well versed with regulatory audit & controls like, Sarbanes-Oxley (SOX) compliance attributing to accuracy of Corporate Financial information when IT engagements are migrated to production following specific guidance on handling personal information for sensitive data complying with information security policies & systems.

§         Very good implementation knowledge of PCI security standards compliance in back office payments processing operations.

Oracle Pre-Sales, Business Development & Opportunity Management Skills

§         Worked on Pre-sales, Business Development and Opportunity Management activities involving creating winning proposals for Oracle engagements and projects, which includes responding to Requests for Proposal (RFP), Request for Quotation (RFQ), Request for Information (RFI). Providing estimates, using Pricing System for Global Consulting Model, Generated pricing and performance reporting for consulting work accessing standard bill rates, cost rates and exchange rates.

R-12 Expertise & Skills Summary

§         R12 Architecture and new features, MOAC-Multi Org Access Control, Sub-ledger Accounting and Ledger Sets, Legal Enhancements, eBTax, Global Intercompany Systems, Centralized Banking, and Reporting including XML Publisher.

§         Oracle Financials Management, iProcurement & Supplier Management and purchasing. SCM Distribution, Planning & Manufacturing: Order Management, Advance Pricing, Shipping & Inventory. Forecast to Plan- Demand Planning, MS-MRP & ASCP. Demand to Build- BOM, WIP, Flow, Discrete & Project Mfg. Strong technical knowledge and understanding in SQL and PL/SQL languages, database tables, RICEW components, Reports, Forms, Interfaces, Form personalization’s & Workflow customizations.

§         Hands-on on TOAD and SQL/PLSQL to analyze tables & data. Worked with QA tools like HPQC, Test Director, Mercury-Kintana, Action-Remedy, HP-Service Manager7, MS-Visio, Data Loader and MS-Projects.

Oracle BI EPM & Financial Planning and Analysis Expertise & Skills Summary

§         Implemented Oracle EPM Hyperion Planning solutions with strong business and technology background, with broad knowledge of the entire Oracle BI Analytics & EPM product suite, while practicing Subject Matter Expert in Hyperion Planning and EssBase and implemented client projects in all Hyperion Planning releases.

Professional Experience – Companies & Clients

1.       Oracle EBS Lead

Nov’13 to till date

Position: Oracle EBS Practice Lead

Role: Application & Technical Architecture Delivery

Project: SaaS offering for Oracle EBS Cloud Solutions – Applications & Infrastructure

-          As a Solution Architect, delivered the comprehensive Solution Plan for SaaS EBS Cloud Delivery for EBS R12 Applications & Environment hosting.

-          As a part of end to end solution delivery, mobilized the Functional, Technical and Infrastructure team members, managed multiple team of contractors and III party vendors of different capabilities.

-          Optimized project cost, increased reliability, quality and speed of end to end delivery of software as a service cloud application offering.

-          Managed the environments for testing the solution design ensuring the application and performance testing requirements are fulfilled as per test plan.

-          Responsible for Financial Ownership, managing proactively the Estimate At Completion (EAC) process and providing appropriate financial inputs.

2.       Willis Group Holdings

Finance Transformation & Enterprise Performance Management

Jan’2013 – Oct’2013

Role              Program Solution Delivery Manager

Project              Oracle R12 EBS & EPM Planning & HFM Suite Integration

 

Project Delivery Lead for global implementation Oracle ERP and Enterprise Performance Management Hyperion Planning - Forecasting, Budgeting and Management Reporting solution for an Insurance brokerage based in the UK & US. 

-          Estimate accounted for all activities in the project scope, including project management and application development tasks, software quality assurance reviews, and vendor and contract management activities.

-          Scope and Requirements Management are defined managed, controlled, and communicated to project teams and stakeholders/customers.

-          Measured and monitored progress ensuring on time delivery on time, within budget, Developed, implemented, and maintained the Project Management Plan, including the configuration management, risk management, project measurement, and quality management plans.

-          Managed relationships and coordinated work between different teams at different near-shore / offshore locations. Managed relationships with all suppliers and subcontractors. Monitored their progress and adherence to the contract.

-          Accountable for the work of other project leads and represented the project team at client meetings. Ensured that the project team follows all quality assurance processes, including periodic reviews and transitions. Participated in quality management reviews as outlined in the Manage Quality task.

-          Established project governance and facilitated governance activities. For work Planning and Time Management enabled the processes, tools, and techniques used to accomplish timely completion of project deliverables. Includes establishing and maintaining work plans, continuously monitoring actuals, and resolving/addressing cost and schedule variances.

-          For estimating used proven techniques to create or validate project detailed estimates. 

-          For Performance and Reporting Management enabled the processes, tools, and techniques required to ensure timely and appropriate generation, collection, distribution, and disposition of project progress and status information to project stakeholders. 

-          Managed the human resources component of projects, by identifying and documenting roles and responsibilities, creating a staffing plan, obtaining appropriate resources, improving the competencies and interactions of team members, tracking team member performance, providing feedback to business leadership, and resolving team member issues.

-          For Issue Management Enabled the processes, tools, and techniques to identify, analyze, track, manage, and resolve project problems that impact the project's ability to meet project goals and objectives, as well as issues pertaining to project schedules, costs, and quality criteria.

-          Quality Management defined related to determining the quality policies, objectives, and responsibilities needed for a project to satisfy its goals and objectives.

-          For Risk Management enabled the processes, tools, and techniques to identify, analyze, track, manage, and resolve project risks that impact the project's ability to meet project goals and objectives, as well as risks pertaining to project schedules, costs, and quality criteria.

 

3.       Accenture Services: MoJ-Shared Services Program

Apr’2012 – Jan’2013

Position              Manager

Role              Program Manager – Application Delivery

Project              Oracle E-Business R-12 Implementation

MoJ SSP is a very large project involving creation of a shared services center using a number of Oracle products, including Oracle EBiz, OBIEE, Hyperion, UCM, WebCenter in integration with various other applications. Key components of the new solution involved E-Business Suite, Enterprise Content Management suite, BI Suite, OBIEE and Hyperion.

 

As Delivery Manager, supported the final proposal and orals and refined the original Solution Plan agreeing with the deal lead the shared set of objectives and expectations which served as common goals, defining the success of both the engagement and partnership between the teams based at the client site involved in delivery.

-          As delivery lead transitioned responsibility from the lead solution architect, ensuring understanding and agreement of the Solution Plan prior to contract sign-off.

-          Managed multiple stakeholders effectively including vendors, third parties, and sub contractors to achieve overall engagement goal. Responsible for End-to-end delivery include managing multiple teams and capabilities to deliver complete project scope.

-          Collaborated with the client lead in understanding the contract and financial objectives of the overall engagement, and shared them with the delivery team. Understand the client expectations, and participate in appropriate steering committee and status reviews with the client. Develop with the rest of the client team a shared set of objectives and expectations that enables successful partnership between the teams.

-          Accountable for mobilizing the delivery team, identified resources and rolled into the engagement. Ensured project adhered to the managed delivery principles and attain standardization following the delivery methodologies.

-          Maintained consistency between the baseline scope and estimate by following an agreed and documented change control process and attended the end-to-end change control board.

-          Revalidated the estimates at key transition points in the development lifecycle using estimating tools and methodologies.

-          Publish, report and act upon the standard metrics, which are calculated based on the baseline plan and estimates. Provided standardized status reports every period, managing risks and issues, communicating across the leadership team, and escalating where necessary. Report engagement status to the delivery leadership.

-          Conducted weekly Delivery Management Meetings & GRID log sessions involving all the stakeholders from client, vendors and internal teams leads and tracked the Action Log, KPI Sheet, Project Plan, Risk & Issues Log.

-          Proactively managed the Estimate-At-Completion (EAC) process, providing appropriate financial inputs into internal financial management systems.

-          Responsible for building and maintaining high performance teams and performed the following day to day to activities.

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4.       Accenture Services: Wincanton Logistics Company

Sep’2011 – Mar’2012

Role              Oracle Service Introduction, Delivery & Transition Manager

Project              Global Back Office Program implementation of Oracle R12 EBS

Global Back Office Processing Program

-          Responsible for preparation of the support organization to deliver the new/amended service in line with the SLAs and other requirements.

-          Including implementing organization changes, developing and delivering training and communications, and ensuring that all support procedures are documented.

-          Served as a liaison between the development and the operation groups, ensuring that operation group needs and expectations are met by the development project.

-          Managed all service introduction tasks and resources, providing timely feedback.

-          Ensured that all requirements, service introduction plans, and commitment changes are communicated to all project team members.

-          Obtained buy-in from stakeholders for all key service plans and commitments. Coordinated the review of all product and service work products to ensure operability. Worked with the operations architect and developer to model the service and understand operational requirements.

-          Participated in quality management reviews to assess the operability of the developer’s solution. Managed the development of acceptance criteria, to assess the operability of the developed solution. Documented the required service design work products.

-          Responsible for the overall development and integration of support requirements for the work products and services. Established an implementation plan to including activities and prepared the organization for service operations.

-          Defined and implemented a post go-live support model to augment the steady state organization immediately following go-live.

-          Ensured that the operating group can fulfill the contract and in meeting the sponsor's expectations. Developed and managed all aspects of the service introduction effort, including plans, interdependencies, schedule, budget, tools, and required personnel.

-          Reviewed project deliverables for completeness, quality, and compliance with established project standards. Identified, clarified, and resolved issues and risks, and managed escalations.

5.       Accenture Services: Wincanton Logistics Company

Jan’2011 – Sep’2011

Role              Oracle QA Test Manager

Project              Global Back Office Program implementation of Oracle R12 EBS

 

Led and managed the Oracle eBusiness suite complete testing engagement with transition to Application Management and BPO run organizations.

 

Responsible for execution of Product Application Test, Product Integration Test, facilitation of  User Acceptance Test and execution of Operational/Service Rehearsal Test (ORT/SRT) of Oracle solution both with Client and Offshore mobilization and transitioning to Application Management, Business Support Services and Business Process Outsourcing organizations.

-          Worked with the application delivery and technical architecture teams in planning the component, assembly, product, performance, user acceptance, and technical architecture tests. Determined all testing environment requirements and tools.

-          Reviewed the development process to ensure that defect tracking (identification, fixing, re-testing and migration of defects).

-          Managed testers’ work throughout test plan, development and test execution to ensure that testing is on time and within budget. Allocated test resources to application tests in a multi-test environment. Ensured that all testing results are accessible and understandable.

-          Measured and monitored progress during each test to ensure that the application is tested, validated, and piloted on time and within budget, and that it meets the expectations.

-          Ensured that the team followed the testing standards, guidelines, and testing methodology as specified in the testing strategy & approach document.

-          Reviewed the test, validation, and pilot results to ensure that they meet the entry and exit criteria for each test phase.

-          Participated in quality management reviews as in test ‘Verification’ and ‘Validation’ to ensure adherence to all quality management plans and standards.

-          Developed and managed all aspects of the testing effort, including plans, interdependencies, schedule, budget, tools, and required resources.

-          Documented and communicated the status of testing progress against plans, taking corrective action as necessary. Defined, implemented, and maintained project process guidance related to testing.

-          Provided technical leadership to project resources and the client to meet testing deadlines and objectives. Developed the technical resources for methods, procedures, and standards to use during testing. Reviewed project deliverables for completeness, quality, and compliance with established project standards.

6.       Accenture Services: Department of Health

Jan’2010 – Dec’2010

Role                            Manager – Oracle Finance & Procurement Transformation 

Project                            Oracle E-Business R-12 Implementation

As a configuration manager managed and coordinated tasks related to change request management, environment migrations, source code management, and cross-team tasks across all project stages.

-          Involved in designing and managing the Oracle Apps Financials configuration and aspects of the development and testing effort. Designed the Oracle Apps configuration and customization to meet the business process design and application requirements.

-          Used the business process requirements to drive out application requirements and metrics.

-          Validated the design with the stakeholders to ensure that the design satisfies the requirements. Worked in liaison with technical architect and program manager by participating in quality management reviews, as outlined in the Verification and Validation Overview, ensuring the application design & work products satisfy the requirements.

-          Developed an application prototype and conducted conference room pilot (CRP’s) to validate the configuration design and explore gap resolution options. Conducted functional workshops and training for CRP participants.

-          Participated in transitioning the designs to the offshore developers, and ensured complete understanding of the designs. Completed documentation required for the developers, testers, deployment team, and application management team.

-          Developed a high-level entity relationship diagram to be used in technical detailed design with overall process flow. Transformed client requirements into workable designs both at the functional and technical levels. Conducted user design and review sessions and running stakeholder agreement meetings.

-          Planned Configuration Management (CM) by Identifying configuration items (CIs). Created, managed, maintained, and communicated the Configuration Management Plan and standards and procedures to all stakeholders.

-          Ensured that all project team members involved in Config Management received training on roles and usage of tools. Ensured that any updates to the Configuration Management Plan are communicated to appropriate project team members.

-          Appointed members to the change control board. Made updates to the Configuration Management Plan after approval by the change control board. Responsible for establishing a project schedule for Config Management activities.

-          Created products from the CM library as authorized by the change control board. Processed and tracked change requests and subsequent updates to the CM library. Coordinated reviews of configuration item change requests (CICRs) with the change control board.

-          Track and Report on CM Status/Audits by ensuring that the integrity of all CIs is maintained by monitoring the status of all CIs and tracking problem reports associated with them.

-          Conduct audits of CM activities as planned, including performing a baseline audit prior to closing baselines. Track, report, and communicate CM status and audit reports to the client director.

7.       JSoft Solutions – Client: Toshiba Power Systems

Jul’2009 – Dec’2009

Role              Application Deployment & Release Manager

Project              Oracle Manufacturing & Advance Supply Chain Planning (ASCP) Implementation

-      Oracle Project Manufacturing & ASCP planning R-12 end to end implementation.

-      Ensured organizational readiness and sponsor commitment for deployment.

-      Worked with Solution architect and the service introduction defining deployment requirements.

-      Defined the resources work plan, deployment schedule and budget.

-      Assessed application and training readiness for application deployment.

-      Worked with the test lead in planning simulations and CRPs and evaluated, monitored   the pilot results.

-      Ensured adherence of deployment activities meeting the quality management plans and standards. Participated in quality management reviews.

-      Managed Release, deployment issues and interdependencies.

8.       JSoft Solutions – Client: JSW Steel Limited

Aug’ 2008 – Jun’ 2009

Role              Project Solution Architect

Project              JSW Steel Ltd - Oracle Apps R-12 Implementation

Modules: SCM – Order to Cash and Procure to Pay cycles

The role is to head the implementation of projects as hands-on solution architecture by gathering, understanding and mapping the requirements of a complex Steel Manufacturing plant which it second largest in Asia.

-      JSW Steel Oracle Advance Pricing Implementation for 4 Plants and 40 Sales Branches

-      Project: JSW Steel Customer Consolidation & Product level credit checking across all operating units.

9.       Diebold ITAC - Diebold North America, US

Jan’ 2008 – Jul’2008

Project              Diebold SCM Enterprise Design Center

Modules               SCM – PTP Implementation Rollout North America

OTC – Global Sales implementation, Oracle Sales, Order Management, Advance Pricing, Shipping Execution, OM-PO Workflow Customizations, Oracle Configurator, Oracle Projects integration.

-          Global Sales - Order to Cash R12 Implementation – EMEA region

-          Procure to Pay R12 Implementation – Diebold North America

10.   Diebold ITAC - Diebold Australia Pty Ltd

Jul 2007 – Jan’ 2008

Project              Six Sigma Oracle OM & Project Accounting Implementation & Revenue Recognition Project

Modules               Order Management, Configurator, Billing Engine, Projects & Purchasing

­        Diebold caters Australian banks with ATMs and Security products. ATMs are manufactured in China and Security systems are locally procured in Australia.

­        Oracle Applications is implemented for both ATMs and Security products. In Order to cash cycle, for ATM sales orders are configured as per customized ESO-IR-ISO process and for security systems sales orders back-to-back process is configured. Order to cash cycle is integrated with project accounting and billing, install base, service billing & contracts.

11.   Diebold ITAC - Diebold Hungary Manufacturing

Feb 2006 – Jun’ 2007

Project              End to End Implementation – Diebold global foot Print

Modules               Inventory, Configurator, Order Management, Shipping Logistics, Sourcing & Purchasing, Flow & Discrete Manufacturing-BOM, WIP

­        Diebold manufactures latest models of Opteva ATM machines in Hungary Manufacturing plant catering the US and EMEA markets. Oracle E-Business Suite SCM distribution, manufacturing and planning modules implemented.

­        Defined manufacturing organizations, Distributor/product warehouses, virtual organizations, Service Organizations, Order Management validation and purchasing validation and configured the direct shipments, ESO-IR-ISO scenarios, SO-PO back-to-back orders, Drop-shipments and inter-company invoicing setups & shipping networks based on business requirements and needs.

­        For sales orders transactions defined order types like D&I product orders, FOB product orders, FOB product orders with progress billing & internal orders.

­        Defined Oracle Process, Item definition & Item types with custom attributes setup, defined Organization structure, and BOM model design & ATO Configuration Model design for ATM models.

­        Defined selling rules for BOM model option class items for use by Configurator. Defined Configurator rules for accurate SO configuration.

12.   Diebold IT Applications Support

Apr 2005 – Jan’ 2006

Project                            Offshore Application Management & Support

Modules               OM, Logistics, Purchasing, iProc & Flow-Discrete Manufacturing.

13.   Symantec Corporation

Project                            11i End-to-end Implementation

Modules               Quote to Cash cycle - Order Entry (Demand), Oracle Shipping and Advance Pricing

This project implementation of Oracle Applications for security softwares and antivirus softwares - Symantec Corporation. This is a multi-org implementation involving in multiple set of books for each different currency.

 

Work Authorization

·         Holds Valid H1B

 

Academic Qualifications

·         Bachelor’s Degree in Mechanical Engineering

·         Master’s in Business Administration

 

Project Management Certifications & Trainings

·         PMP – Project Management Professional

·         PPSM – Program, Project & Service Management

·         Delivery Management School

·         Value Driven Program Management

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