LOIS
LAST
UX
DESIGN MANAGER
Portfolio: http://sandboxtest.com/llast/
Contact: info@loislast.com
SUMMARY
USER EXPERIENCE
DESIGN & MANAGEMENT
10+ years
of experience as user experience/interaction/user interface manager and
designer for web, desktop and mobile software applications, including
building and leading teams, implementing enterprise-wide standards/best
practices and closely collaborating with business, analysis, technical,
infrastructure and executive groups
VISUAL DESIGN &
MANAGEMENT
10+ years
of experience as visual/graphic designer, art director, creative/brand
director for interactive, presentational and print applications, including
managing, hiring and training staff, working with cross-disciplinary teams
and creating design standards for future implementations and unification of
divergent existing entities
Extensive
experience with design, development and implementation of high-visibility,
public-facing websites including:
•
NYC.gov ReinventNYC.gov (launch scheduled 2013)
•
NYC Business Express
•
People.com and other Time Inc. properties, with traffic in
excess of 250 million visitors per month
•
Extensive integration of media publications with larger
enterprise-wide content strategy including AOL Home Channel,
CottageLiving.com, TimeForKids.com, EntertainmentWeekly.com and numerous
additional properties
•
Family.com
•
Disney.com
RESPONSIVE DESIGN
Created numerous
implementations of responsive (device-independent) web design solutions using
custom and emerging industry standards including Twitter Bootstrap, Skeleton,
Zurb Foundation and other frameworks
PROCESS &
METHODOLOGIES
Experience
with waterfall, agile, lean and hybrid/proprietary software development
methodologies; adaptation of existing and innovation of new processes to
increase project efficiency and cost-effectiveness
Extensive
experience with both collaborative and self-directed end-to-end and project
presentation and delivery – from initial concept through design, content and
brand development, technical development, functional and usability testing,
through launch and post-launch iterations/enhancements
INTERACTION DESIGN
Designed
complex transactional and data-driven financial interactions on desktop and
web and complex form-based mobile apps on iOS and Android platforms
USABILITY TESTING
Experience
designing, conducting and participating in usability testing on all levels of
software development, including informal ad hoc checks and formal focus group
testing on targeted personas and demographics
STANDARDS &
DELIVERABLES
•
UI Flows
•
Wireframes
•
Functional Specifications
•
Visual designs for software user interfaces (web, desktop,
mobile, device-independent)
•
Logos, icons, graphic designs
•
Style Guides (static and interactive)
•
UsabilityTesting deliverables, from low-fidelity mockups through
mid-level design comps to fully interactive implementations
•
Production-ready HTML, CSS, javascript, jQuery
•
Animations, videos
•
Presentations and other communication documents
•
Production-ready files for print publications, advertisements
(online, print, out-of-home), branded collateral materials, signage, kiosks
and interior/architectural design elements
DETAILS
WORK HISTORY
User Experience Design
Manager, ReinventNYC.gov
User Experience Designer, NYC 311 Mobile
NYC Department of Information Technology and Telecommunications
New York, NY 2011-present
GOVERNMENT: Flagship
municipal website, mobile app for NYC 311
ReinventNYC.gov
·
Provide input and oversight of the User Experience Design
processes and deliverables produced by an outside vendor design firm within
the context of the Redesign project
·
Perform User Experience Design tasks and create corresponding
deliverables related to the integration of the new portal Redesign UX with
existing NYC.gov applications and centralized/enterprise functionality
·
Create Style Guide documentation to set standards and industry
best-practices for future Citywide website implementations
NYC 311
Mobile
·
Create visual designs and wireframe, user interface flow,
functional specification and content inventory documentation for iOS and
Android mobile apps
User Experience Designer,
Imagine Software
New York, NY 2011
FINANCIAL SERVICES:
Real-time Portfolio & Risk Management Software
·
User Experience design, interface design and information
architecture for portfolio management, risk aggregation and data
visualization software on multiple platforms – desktop, cloud application,
web-based
·
Create and evangelize style standards and documentation
User Experience Designer /
Information Architect, NYC Business Express
NYC Department of Information Technology and Telecommunications
New York, NY 2009-2011
GOVERNMENT: Multi-Agency
Web Application
·
User Experience design, art direction, interface design and
information architecture for flagship NYC.gov cross-agency initiative
·
Created complex user interface flows, wireframes, navigation
organization and taxonomy, site maps, visual design of user interface
elements
·
Wrote style guides, functional specifications and content
inventory documents
·
Refined and extended project management processes
·
Collaborated with multiple government agencies, development
groups and system integrators on information technology-heavy projects,
working within technology and budgetary constraints
·
Created wireframes and user interaction flows with Visio, Axure,
Omnigraffle and Adobe Illustrator
·
Used HTML/CSS/JS to create interactive prototypes; delivered
production-ready code. Maintained CSS stylesheets, developed interaction
models and modules library
·
Established consistent, semantic front-end code standards
·
Led user experience team
·
Designed visual presentation of web-based applications using
Adobe Creative Suite software, most notably Photoshop and Illustrator
·
Presented design, conceptual and technical information to a wide
range of stakeholders including non-technical and executive-level team
members
·
Developed and adhered to Usability Best Practices standards
Vice President, XE Capital
Management, LLC
New York, NY 2004-2009
FINANCIAL SERVICES:
Multistrategy Hedge Fund
·
Designed all brand elements and supervised implementation of
corporate communication strategy
·
Designed and built internal and external websites
·
Architected internal software interfaces with an emphasis on
usability by several business groups
·
Created user interface flows, wireframes, functional
specifications, technical specifications and content management documents
·
Delivered presentations to executive-level management, clients,
investors and potential partners. Coordinated business requirements with
software development team.
·
Served as press/PR representative for firm
·
Contributed to business strategies based on analyses of
competitive landscape
Art Director, Time Inc. Interactive
New York, NY 2003-2004
MEDIA: Magazine Publishing
(Online)
·
Led design of category-leading, award-winning website for
flagship publication People Magazine
·
Increased offline subscription revenue fourfold within first
weeks of launch
·
Coordinated and managed assets across numerous publications and
business lines (TimeWarner and AOL)
·
Designed AOL Home Channel on web, Cottage Living Magazine
website and microsites for other Time Inc. publishing properties
·
Sites designed had consistent traffic of more than 250 million
visitors/month over the course of several years
Associate, Zurich Capital
Markets
New York, NY 2002-2003
FINANCIAL SERVICES:
Multistrategy Hedge Fund
·
Created corporate, sub-brand and global office identities
·
Designed and developed numerous corporate websites, including
all visual design, information architecture and front-end coding
·
Managed projects and implemented business requirements
·
Created print and interactive annual reports, presentations
& additional corporate communications materials
Creative Director,
Grybauskas-Beatrice/BlueDingo
New York, NY 2001-2002
ADVERTISING: Boutique
Interactive Agency
·
Sold creative marketing concepts to large corporate clients
representing revenue in excess of $4 million in one year
·
Directed interactive projects, designed informational,
structural and visual components of large commercial websites, supervised
staff
·
Developed interactive games and multimedia content
·
Created campaign concepts and strategies for both on- and
offline marketing.
·
Clients included: Gerber Baby Products (Novartis), Colgate
Total, Mennen SpeedStick, Colgate Fresh Confidence (Colgate/Palmolive),
Century 21 Real Estate (Cendant), A&E Television Networks
Design Director,
M4Logic/TradingNews
New York, NY 2000
FINANCIAL SERVICES: Online
Stock Trading
·
Developed tools for online technical analysis stock trading
information website
·
Created simple yet information-rich visual displays of complex
quantitative data
·
Organized and developed content
·
Worked extensively with programmers, traders and analysts
Senior Designer, The Walt
Disney Company
New York, NY 1999-2000
MEDIA: Magazine Publishing
(Online)
·
Led redesign of category-leading family entertainment,
information and e-commerce website
·
Designed new travel and e-commerce site.
·
Organized content and architecture, coordinated design,
editorial and technology teams
·
Supervised staff
·
Participated in development of WebObjects-based production
system
·
Coded HTML/JavaScript templates
·
Integrated in-house and third-party content and functionality
SKILLS/EDUCATION/PROFESSIONAL
CERTIFICATION
Print and Additional
Web/Software Design: Sold numerous advertising campaigns, logos, collateral
and corporate identity materials to a wide variety of clients on a freelance
basis.
Software (includes
keywords): Adobe Creative Suite, Photoshop, Illustrator, InDesign, Flash,
Dreamweaver, Acrobat, BBEdit, Coda, Sublime Text, Axure, Balsamiq, iRise,
FinalCut Pro, QuickTime, AfterEffects, Quark XPress, MS (Microsoft) Office,
MS Project, Visio, Word, Excel, Powerpoint, Outlook, Exchange, iWork, iLife,
Pages, Keynote, Numbers, OmniGraffle, OmniOutliner, FileMaker, Soundtrack,
ProTools, additional video, sound editing and other software
Technical (includes keywords):
XHTML, HTML, HTML5, DHTML, XML, CSS, CSS3, Javascript, jQuery, PHP, JSP, CVS,
FTP, Subversion, OS X, OS X Server, Unix, Windows, Textpattern, Wordpress,
Drupal, Apache, MySQL
Excellent communication,
sales and interpersonal skills
B.A., University of
Colorado at Boulder
NASD
Series 7, General Securities Representative
References and work samples
available on request
LOIS
LAST • UX DESIGN MANAGER • INFO@LOISLAST.COM