Ahmed Higazi, MBA, PMP, CSM

San Francisco, CA

San Jose, CA

Objective

(925) 699-3738

Higazi_PMP_CSM@att.net

Technical Implementation Manager / Technical Project Manager

Technical Implementation Manager, Results oriented with in-depth technical expertise, and breakthrough IT

technologies in agile methodology. Passionate and relentless drive to execute large, mission critical IT projects.

Help companies to create enterprise architecture that unify and compliment IT core services to provide end users

with a high level of service, innovative IaaS. Technical enthusiast with love to cutting edge technologies.

Profile

 Enable companies to execute innovative projects and cutting edge technologies in Cloud Computing,

Virtualization, Big Data (Hadoop) and Data Centers technologies

 Collaborate closely with customers, business users, and Global IT Infrastructure Architecture Team to implement

innovative technologies to help companies achieve their business goals and streamline IT operation

 Expertise and deep technical knowledge in Large IT infrastructure (12K+ nodes) with 22 years Hands-on technical

experience in Data Centers, Cloud and Internet applications, UNIX/Linux, and Enterprise Storage

 Develop Project plans, schedule, execute, and track project status in Agile Project Methodologies

 Vendor Management: IBM, EMC, NetApps, HP, Dell, CenturyLink Business, Oracle/Sun, and Cognizant

Technical Project Implementation Expertise

• 23 years Technical Infrastructure experience

• IT Project Planning, Monitoring, Reporting

• Embrace Agile/Scrum Project Management

• Data Centers Build out / Expansion

Education and Certifications

• CISCO UCS / FloxPod, Unified Computing System Training, August 2015

• Big Data Certified – Cloudera certified for Apache Hadoop Jan 2015

• PMP, Project Management Institute (PMI), member of PMI SF and SJ Chapters

• Agile/CSM (Certified ScrumMaster), member of Scrum Alliance

• ITIL v3 Foundation Certified, IT Service Management (ITSM)

• Project Management Classes in UC Santa Cruz Ext. and UC Berkeley Ext.

Accomplishments:

• Deploy multivendor hybrid cloud infrastructure platform to support private cloud automation of IT service

• Major Big Data/Hadoop project on petabyte scale for Major eCommerce Retailer

• Big Data/Hadoop project on petabyte scale with milt-layer security levels for Major Health Care Provider

• Large Data Center build out for major eCommerce Retailer

• SaaS implementation manager and Cloud application integration for SAP

• Large-scale data center expansion projects to serve millions of critical eCommerce Retail transactions

• VMware ESXi Migration and NetApp storage upgrade project

• VMware VDI Virtual Desktop Infrastructure project

• VMware Private Cloud expansion project for major software company in silicon valley

• Big Data, Hadoop Cluster, Cloudera, Flume, MapR

• VMware vRealize Cloud Suite/Virtualization

• Cloud Application / SaaS implementation

• Unix /Linux Storage Network

Experience

Symantec Corporation, Technical Project Manager

4/2015 – Present

• VMWare vRealize Cloud Management platform

o Scope: Drive vRealize Suite to build private cloud platform for Symantec. Technical project

implementation, engage with vendor on project execution. Maintain milestone deliverables and project

reporting to senior executives. Develop project plan, monitor technical risks, and project timeline

o vRealize Automation: Automated Infrastructure provisioning and management for Linux, Windows

o vRealize Operation Manager: configuration planning for capacity Management, OS Monitoring

o vRealize Business Advanced: implementation and configuration for chargeback capabilities

• VMware Migration Project

o Gather infrastructure requirements and analyze current VMware environment

o Develop project plan to upgrade all versions of ESX 3.5 and 4.1 to current standard ESXi 5.5

o Solicit agreement, manage change requests, and address business unit concerns with the project

• VMware VDI Virtual Desktop Project

o Gather infrastructure requirements including hardware, software and firewall requirements

o Develop project plan to install ESXi hosts, vCenter, all databases, and all Active Directory users

o Manage implementation of Cisco Unified Compute System UCS, and NetApp Storage NAS

SAP / SuccessFactors, Cloud Implementation Manager (SaaS)

11/2014 – 3/2015

• Lead implementation team to integrate new clients to SuccessFactors cloud application stack

• Develop technical requirements; review and guide project implementation team

• Analyze dependencies of milestones to increase efficiencies and activate SaaS accessible application

• Integrate Oracle/Hana Databases, web, and application servers into heterogeneous Cloud Application

• Provide technical leadership and guidance throughout the life of an implementation project

Kaiser Permanente, Infrastructure Project Manager (Big Data/Hadoop) 5/2014 – 9/2014

Scope: Cloudera Hadoop / Big Data Cluster for Data Analytics

• Manage project timeline to build Big Data / Hadoop (HDFS, MapReduce, Hive) cluster of 120 HP

servers, Red Hat Linux as OS standard, and Cisco Networking devices

• Develop methodology and project plan to include tight security and proactively protect privacy and all

data governance to ensure all data are protected and secure at all times

• Manage security tasks to integrate 4 different levels of login access

• Manage implementation of all security and data encryption in the cluster data

• Manage project timeline and implementation tasks for NetApp NAS/SAN Storage devices

Walmart eCommerce, Technical Infrastructure Project Manager/Scrum Master 8/2013–5/2014

• Provide Hands-on Technical Infrastructure Project Management expertise for next generation Highperformance

Data Center Build Out implementation

• Lead a highly capable technical team to drive and maintain aggressive project Plan and schedule

• Drive Infrastructure Project implantation to achieve the next level of Technology Services Delivery (IaaS)

1. Big Data Project (Hadoop)

Scope: Build a new Hadoop/Big Data Cluster of 732 RHEL servers capacity to leverage unprecedented

view into customer behavior, preferences, and product perception to deliver targeted advertising solution

o Collect Requirements and Develop Project Plan to deliver the Project in a tight schedule before Black

Friday shopping season.

o Lead virtual, cross-functional technical teams to Build 732 server Big Data / Hadoop Cluster

2. Data Center Expansion Project: -Scope:

Develop and Implement Next Generation Walmart eCommerce Internet eCommerce Site

3. Data Center Build out Project

Scope: Build redundant data center to adhere to Tier 3 availability, robust design and less prone to

failures. Increases compute capacity to other business and provide disaster recovery solutions

4. Data Center Subprojects

o Large-scale data centers, servers/compute farms, cloud infrastructure, and technical projects in an

Agile/Scrum Methodology, and demonstrate problem solving leadership with limited oversight

o Manage Project requirements, schedule, timeline, implementation and closing phases

1. Networking Subproject

o Develop, manage and implement Network Design and architect, firewall / security, switches, router,

intrusion detection, web application performance and network monitoring devices

2. Systems, Web Servers, Application Servers Subproject

o Develop and manage subproject for UNIX/Linux, Red Hat Enterprise, HP, Oracle/ Sun Servers, DNS,

LDAP, OS/Patch upgrade, Harding Phase for security vulnerabilities

3. Storage SAN/NAS Subproject

o Vendor management tasks EMC, NetApp, Hitachi storage devices implementation

o Develop Cable project plan for SAN devices, SAN fabric edge and core switches (Brocade, Cisco)

4. Oracle Database Subproject

o Develop project plans for install, configure, and upgrade Oracle data base projects

5. Desktop / Network Migration Project

Scope: Migrate Vudu users to new Walmart Exchange Server, desktops, laptops, DNS, Firewall

o Create a detailed and achievable project plan to integrate Vudu Business Unit to Walmart network,

Microsoft Exchange servers, and other Walmart essential network services (Firewall, DNS)

o Responsible for all aspects of project management from project initiation through project completion,

production integration and Walmart network activation

CAIO Systems, Web Technical Project Consultant

Wells Fargo, Senior UNIX/Web Systems Administrator

3/2011 - 5/2013

• Develop comprehensive IT support solutions as well as champion the use of new technologies

• Implement eCommerce solutions and provide technical support for Web Servers and LAMP

7/2009 -12/2010

• Project 1: Central email Hub using Sendmail

• Project 2: Pay to Person (P2P)

• Operation Support: Solaris 10 compute farm for R&D and UAT; Solaris on Sun SPARC servers M4000

Katmai Technologies, Milpitas, CA, Technical Project Manager

2/2005 - 1/2009

• IT outsourcing and Consulting, IT infrastructure and system management solutions for Semiconductor

software and hardware Start-Ups companies in Silicon Valley

• Project: Web Servers Projects: Scope; Upgrade all the web servers and memory caching (MemcahceD)

• Project: Data Centers Build-out: Maximized uptime in production environment for (SaaS) application

Cadence Design Systems, San Jose, CA, Senior UNIX Systems Engineer

Seagate Software, San Jose, CA, Systems Administrator

6/1997 - 9/2004

• Supported a complex and heterogeneous UNIX environment for R&D EDA software company

Global Star, San Jose, CA, Systems Engineer

6/1996 - 6/1997

2/1994 - 6/1996