Richard Hellar – US Citizen
rickhellar@gmail.com Home:
973-541-0430 Mobile: 973-610-3458
Linked in profile: www.linkedin.com/pub/richard-hellar/2/5a9/368
My Value
Proposition
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I develop
high-performing IT teams and align them with the business strategies and
goals
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Expert at
Integrating complex domestic and global acquisitions
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Migrate
companies from legacy systems to cloud, SaaS, and mobile technologies, while
lowering IT Costs
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Develop
Security focused applications
Areas of Expertise
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Strategic
Planning and budgeting
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Infrastructure,
ITIL, DRP
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Mobile,
cloud, SaaS Implementation
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Successfully
Execute against plan
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IT
Governance, PMO
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Organizational
Change Management
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Application
Development (SDLC) Agile
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SOX, PCI
Compliance, COBIT
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ERP, EDI,
CRM and e-commerce
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Notable Career
Accomplishments
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I am an ERP
expert. I’ve led the selection,
full lifecycle implementation, and optimization of over 10 ERP systems
including 3 SAP, 3 JDE, 2 Oracle and a number of second tier packages.
Most all were global, multi-org, and multi-currency implementations with
major business process redesign and process automation. Each of these
systems provided improved efficiencies, cost savings, and more timely and
accurate information for “fact-based” decision making.
·
Managed the
selection, design, and implementation of 3 Data Warehouse and BI/Analytic
systems. These solutions provided the
business with “actionable” information, and dashboards highlighting KPI’s and
metrics.
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Utilizes
new technology in the areas of cloud, mobile, and social, in order to lower costs on commodity services and improve
customer engagement.
My Career at a
Glance
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Position
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Organization
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Industry
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Timeframe
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Reason for Moving
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Sr Mgr/Head
of IT
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Major
Mfg./Distributor
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Food &
Beverage Mfg./Distr.
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2013 –
Present
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CIO
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D&H
Distributing
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Tech and CPG
Distribution
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2008 – 2012
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Family
Issues
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VP IT/CIO
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D&M
Holdings
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Electronics
Mfg./Distr.
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2007 – 2008
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Bain
Acquisition
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Director
IT/CIO
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Altec
Lansing
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Electronics
Mfg./Distr.
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2003 – 2006
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Plantronics
Acquisition
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CIO
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Gale and
Wentworth
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Real
Estate/Construction
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2000 – 2002
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Mack-Cali
Acquisition
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Director IT
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Cendant
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Real Estate
hospitality
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1998 – 2000
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IT
Outsourced to IBM
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Director
IT/CIO
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Varn
International
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Process/Industrial
Mfg.
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1994 – 1998
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Day Intl.
Acquisition
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Pre-1994:
“Big 4” Management Consultant, Materials Management
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Other Career
Information
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Industries:
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Manufacturing
– Discrete and Process (CPG, Industrial, Electronics, Chemicals,
Food/beverage)
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Wholesale/Distribution
(Technology, Housewares, Sporting goods)
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Commercial
and Residential Real Estate, Construction, Property Management, and
Financial Services
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Retail
(CPG, Apparel)
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Master
Franchise, Consumer Services
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International:
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Mexico,
Canada, UK, Germany, Luxembourg, Belgium, Australia, Malaysia, Puerto Rico,
Hong Kong, Japan, China
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Education:
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B.S.,
Business Administration, Ramapo College. 1988
Double Major
in Information Systems and [Business] Operations Management.
Dale
Carnegie, PMI, Manager Training, APICS, Microsoft Tools, HR Classes
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Affiliations:
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Active
Member Society for Information Management (SIM).
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Member
Oracle’s SIG for Wholesale/Distribution and Channel Revenue
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Previous
JD Edward’s Advisory Group Member. (SIG)
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Previous
customer advisory board member at Emcrit
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Previous
APICS Member
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Speaking:
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Featured
technology speaker and industry roundtable technology discussions. (SIM,
NAW, NAR)
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Interests:
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Boating, Fishing, Skiing, Motorsports, Golf,
“Dance Dad”, charity support, church activities
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My Professional
Experience
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Major Global Food and Beverage Company
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$1+ Billion, Young, highly-regulated,
high-growth, manufacturing/distribution organization
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Head of IT, NJ
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2013 to Present
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Hired as the organizations first
senior IT leader providing leadership and direction to a small IT team,
outside services, and multiple businesses.
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Led the successful integration
of an acquired manufacturing operation, including implementing SAP,
Infrastructure integration and consolidation, and implementation of a
shared service staffing model.
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Implemented an IT governance program
to improve project on-time, on-budget delivery. Projects are now evaluated
and prioritized based on their business value, and implemented using
standard PMI methodology and templates.
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Infrastructure reliability
issues required me to re-architect the infrastructure to improve
scalability and reliability, and bolster DR. I used a combination of
cloud for commodity systems, virtualization for internal servers, and AWS
for web hosting leading to lower costs and improved reliability.
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Implemented key applications to
support specific business needs including Salesforce for CRM, BI to track
sales trends and forecasting, and Pricing Optimization to price our
products by market based on a number of factors.
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Issues around accurately
managing chargebacks, rebates and marketing programs in our CPG business
led me to implement Vistex integrated with SAP. This system automates
the processes needed to accurately support our CPG program needs.
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Led a project to review the
order-to-cash processes and implement improvements and automation.
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Implemented the organizations
first comprehensive, multi-pronged EDI and electronic transmission
strategy, incorporating outsourced EDI services, industry portals such as
i-trade, and electronic communications with key government agencies.
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Implemented a comprehensive
electronic document management system, integrated with SAP and a
comprehensive DR plan.
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D&H Distributing, PA
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$4 Billion
High Growth, North American, Wholesale/Distributor and e-commerce provider
of Tech and CPG
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Chief Information Officer
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2008 to 2012
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Hired as the organizations first
CIO providing leadership and direction to an IT team of 150+ and a $25+ MM
budget. Goal of transforming IT and migrating the organization to
current technology.
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Successful in improved IT’s
reputation by improving our support, on-time delivery, collaboration, and
communication.
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Improved sales by reinventing a
tired e-commerce site and provided customers with improved tools such as
inventory availability, multiple shipping options, multi-level
filtering/sorting.
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Our systems supported 30K to 70K
orders every day.
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Made a solid business case to
replace heavily customized legacy systems in favor of an integrated ERP
system, with the goal of decreasing costs, automating business processes,
and improving reporting. I led the ERP System selection, the System
Implementation partner selection, negotiated the contracts/pricing, and led
the successful implementation of Oracle EBS.
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I implemented the following
organizational and process changes:
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Implemented a shared service IT
organizational structure across multiple locations to improve support and
lessen costs
o
Added stronger IT governance
processes, a PMO team and an IT steering committee, to prioritize projects
with the biggest positive impact while also adding a build vs. buy analysis
and repeatable project management processes.
o
Implemented an Agile development
methodology and the Serena ALM Solution (Application Lifecycle Management)
to support our extensive software development activities, which greatly
improved our coding efficiencies and quality.
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IT accessed and updated many key
business processes for efficiencies and automation throughout the business
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Improved
Warehouse efficiencies in picking and put away.
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Provided
system support for new business opportunities and value add services (3PL,
Vendor Managed Inventory)
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Business process and
application improvements reduced headcount by over $800k a year, increased
revenue by 14% and allowed D&H to venture into new business areas
accounting for an additional $10 Million in yearly business.
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Worked with major suppliers,
retailers and fulfillment partners (such as Amazon, Overstock, TrS
etc) to significantly expand our EDI transaction set and increase the
number of electronic transactions to over 78% of the total.
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Led the development and testing
of the organizations first comprehensive disaster recovery plan.
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D&M Holdings, NJ
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$1+ Billion
global Manufacturer/Distributor of Audio Electronics, Brands included
Denon, Marantz, McIntosh, PSS, Boston Acoustics, and Allen and Heath.
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Vice President of Information Technology
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2007 to 2008
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Hired to lead IT for all global
business, except Japan. Managed a global team of 20 professionals and
a $15mm Budget. Goal of integrating acquisitions, and automating
business processes.
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Developed the comprehensive
strategy and plan to integrate 8 acquisitions (IT organizations, standards,
applications [JDE ERP], Infrastructure, processes and policy’s) Completed 2
integrations before the company was sold.
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Directed the development and
Implementation of several custom applications to automate and improve the
sales cycle. (Web Order Entry with inventory availability and shipment
tracking)
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Implemented several systems and
processes to automate finance and account processes. These included
ACH/Funds Transfer, fixed assets, Sales/Use Tax reporting integrated with
JD Edwards, and PCI Complaint credit card processing.
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Successfully developed and
implemented IT controls across multiple locations to support SOX compliance
requirements.
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Altec Lansing
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International manufacturer/distributor of consumer and professional
audio electronics.
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Director of Information
Technology/CIO
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2003 to 2006
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Led a team of 18 globally
dispersed application and infrastructure professionals.
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Replaced a legacy MRP system
with a global implementation of Oracle EBS, (Including EDI, financials,
Trade Promotions and Supply Chain). The project was delivered under
budget and only 1 month later than originally planned.
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Implemented an inventory
forecasting system. The system improved inventory turns and minimized
out-of-stocks.
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Goal to become best in class EDI
trading partner. Always in top 10 “Retailers Score Cards”. My team won the
Target and Circuit City best in class award. Increased overall electronic
transactions to 72% of total transaction volume.
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Developed and implemented a
Business Intelligence/Analytics suite for the Sales, Supply Chain and
Finance areas utilizing Cognos. The system improved our ability to
analyze and act on key business information allowed us to perform our month
end closing more quickly, and helped us understand sales trends, target
higher end products, and improve our margins.
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Re-architected the
infrastructure for improved reliability, scalability, and DR. Lowered overall
infrastructure costs by 21%.
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Gale & Wentworth
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Global
Commercial and Residential Real Estate and Financial Services organization
(Investment, Leasing, Property/Facility Management, and Construction.
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Chief Information Officer
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2000 to 2002
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Hired to lead a team of 25
infrastructure and applications professionals with a budget exceeding $12
MM. Main goal was to improve service at a lower cost structure.
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Developed and implemented
Project/Program Management methodology to facilitate delivering projects on
time, and within budget, and scope. The new PM methodology increased
on-time and on-budget delivery to 98%.
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New JD Edwards’s features in the
One World product and the ability to automate business processes
facilitated the re-implementation of JD Edwards for this
organization. Upfront training and solid PM provided for an easy
implementation and huge gains in business process efficiencies.
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Lowered IT costs by 18% and
improved user satisfaction to 97% by outsourcing user training and first
level support functions, implemented a shared service framework, and
improved our relationship management processes.
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Saved an additional 21% a year,
by sourcing new vendors, renegotiating contracts for data center equipment,
software, and Voice/Data circuits.
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Managed the development of
several custom applications. The systems included an asset management/lease
management system, Intranet, customer work order portal and a charge back
system. These systems provided a cost savings of $300K.
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Cendant Corporation
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$12 Billion, Fortune 300 Consumer Services organization (Brands
included Century 21, Coldwell Banker, ERA, Move.com, Howard Johnsons,
Ramada, Wyndham, Travelodge, Super8, Galileo, and Avis)
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Director of Information
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1998 to 2000
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Led matrixed teams of varying
sizes in support of technology projects mostly in the Real Estate
businesses. Member of Cendant’s IT senior leadership team overseeing an IT
team of 5000.
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Worked with an outsourced vendor
to develop a branded and saleable CRM product to support the business needs
of a technology savvy broker or agent. The product was a huge
success. It had great reviews and sold over 1200 copies in 2 years.
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Key team member that led and
managed the development of a multi-million dollar internally developed
“back office” web and client server application utilizing Microsoft
development technology. The system streamlined the Real Estate
transaction process, improved data accuracy, and improved our collection’s
day’s outstanding metric, with significant headcount savings.
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Directed the development of
Century 21’s Internet site, the first to include listings from other
brands. It was a precursor to move.com which was later sold to
realtor.com. The site won several awards including a JD Power and a
WebAward.
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Led the IT due diligence and
integration for an M&A target focused on helping customers move, by
disconnecting and connecting utilities. This new offering provided a
competitive advantage to Cendant brands and was later copied by other Real
Estate organizations.
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Cendant’s representative on the
Real Estate industry’s Technology standards setting committee.
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Chaired the Century 21 Broker
“IT governance board”.
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Varn International
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Mid-sized
global specialty chemical and industrial equipment
manufacturer/distributor.
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Director of IT/CIO
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1994 to 1998
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Led a global team of
infrastructure and application professionals supporting 14 domestic and
international locations.
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I was hired to complete a
stalled global implementation of an Oracle/Datalogix ERP System. I
reorganized the project and implemented 3 US sites within the next 6
months. I implemented the remaining 5 international plants within the next
5 months. The new system provided improved financial consolidation,
real-time reporting and more automated business processes.
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I architected and implemented
the organizations first integrated Windows-based network (LAN/WAN) and
desktop environment across all our locations, I also consolidated 3 data
centers that provided 18% savings.
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A new product idea required a
quick launch cycle in order to capture a new market opportunity. I worked
with our engineering team to automate the design and manufacturing process
using several leading edge CAD/CAM products. (Solidworks, AutoCAD, Pro-e, Wildfire)
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The company was selected by SAP
to test out a new process manufacturing implementation methodology which
specifically focused on the needs of mid-sized organizations.
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Managed the internal and
external development of several custom applications and ERP enhancements to
support unique business needs mostly in the Supply Chain area.
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Prior
1994:
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PwC
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Management
Consultant for AT&T, Haagen Dazs, Carter Wallace and others
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Materials
Research Corporation
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Supply Chain
– Warehouse Manager, Production/Inventory Control and procurement
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Information Technology, Project Manager, Program manager,
consultant, CIO, Chief Information Officer, VP of IT, Vice President if IT,
Vice President of Information technology, Director of IT, IT Director,
Director of Information Technology
Manufacturing, Retail, Consulting, Wholesale, Distribution, Real
Estate, Franchise, Cosmetics, CPG, Consumer products, Housewares, High
Technology, technology, Discrete, Process, Chemicals, Food, OTC, Industrial,
Semiconductor, machining, apparel, merchandising, leasing, residential real
estate, commercial real estate, construction, real estate investment, REIT,
Construction, facility management, PMO
Change Manager, CAD, CAM, BPR, Process automation, e-learning,
e-commerce, efficiency, revenue, budgeting, P&L, high performance teams,
Cloud, application, infrastructure, goals, objectives, planning, broad,
detailed, technical, hands on, long range plans, leadership, responsive,
customer, business, programming, coordination, delivery, utilization, timely,
on-time, on-budget, operations, cost efficient, software, hardware,
interpersonal, Microsoft, SharePoint, Exchange, Policies, procedures,
training, Business intelligence, Cognos, Business objects, data warehouse,
KPI, metrics, Analytics Windows, Windows Server, Cisco, firewall, Switches,
Data center, Disaster recovery, DRP, business continuity, VoIP, Telephony,
PBX, desktop, server, ERP, WMS, AP, AR, GL, OM, Call Center, Customer
Service, Purchasing, Negotiation, Vendor management, Blackberry, Infor, PLM,
Nortel, Avaya, expert, infrastructure, SDLC, Agile, Waterfall, methodology,
SaaS, Paas, Local, Organizational structure, Helpdesk, Service desk, QA, Quality
Assurance, Network, Global, International, Implementation, installs, updates,
HP, IBM telecom, Communication, relationship, self-starter, fast-paced,
security, ITIL, COBIT, Six Sigma, ITSM, ITIL, standards, balanced scorecard,
procurement, escalations, align, database, Oracle, SQL, data communications,
voice, SLA’s, Service levels, cost benefit, business case, roadmap, business
goals, business strategy, SOX, j-SOX, SAP, Oracle EBS, JD Edwards, JDE, BPCS,
Yardi, Active Directory, MAPICS, Shop floor control, manufacturing, coator,
TQM, ISO, high growth, LAN, WAN Storage, SAN, security, outsourcing, security
virtualization, data center, QAD, Infor, BPCS, MAPICS, Lawson, Maximo,
Syteline, Symix, ADP, Ceridian HR, HRIS, Payroll, Remedy, MS Project, Visio, PTC,
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