Over 20 years of experience for Information Technology as a Regional IT System Administrator, IT Manager, IT Project Manager, IT Technical Support, Network and System Administrator, Telecommunication System Manager, and ERP Project Manager, also Help Desk.

Extensive expertise in “HANDS ON” Systems Administration, Planning, Designing, Architecture, Budgeting, Monitoring with Cyber Ark and Tivoli, Control, Consultant and Implementation.

More than 15 years performing Systems Administration and Network Architecture implementing LANs and WANs in several locations using SDN to reduce IT costs for solid performance implementation.

 

Worked in many kinds of business models for companies such as Quest International (manufacturing company) for almost 15 years (to handle Indonesia sites to ASIA sites) to implement some of Enterprise Application Integration, then boarding to Sukanda Djaya (trading and manufacturing) where I was IT Manager and performed Systems Administration and Project Management for an Oracle Warehouse Management System (2 years), then continued as Infrastructure and ERP Cloud Enterprise Project Manager in Surgika Alkesindo. I was also Project Manager of an IT Infrastructure at Home Care (Los Angeles) and performed Systems Administration duties in UN Tech (Los Angeles) with CCTV experiences.

 

BACKGROUND

·           Global Project Manager and System Administrator of Hardware (Server, Desktop, Laptop, Backup Storage, Telecommunication data and Network Device System) and Software Delivery Services Management in Quest International.

·           Owner of IT Infrastructure and Project Manager at Quest International, Sukanda Djaya, and Surgika Alkesindo (Plan, Design, Develop, and Implement) to implement Enterprise Application Integration.

·           Performed Network Infrastructure Devices Technical Implementation with Cisco Switches 3750 series, 3850 series, 4500 series, Call Manager IP Phone, Cisco Router -- leveraged 15 years of Cisco technical skills.

·           Technical Support Manager with good solutions to maintain and solve customer troubleshooting for Linux, Windows OS, AIX OS of IBM xSeries P5, P6 and P7.

·           Completed the upgrade of patching an OS system and Proficiency, Setting and Configure Windows Scripting Power Shell since working in Quest International, Sukanda Djaya and Surgika Alkesindo

·           Supported VMware, Oracle VM to do the BI Cognos Implementation, Fault Tolerance Server, Storage efficiency, Server development.

·           Provided Technical Support Cisco UCS, SAN storage system, and VMware ESXi environment.

·           Monitored infrastructure system with Cyber Ark and IBM Tivoli in Quest International.

·           Supported Voice and Data Telecommunications as Architect for Wide Area Network System.

·           Project Manager of Oracle E-business application migration in AIX OS, Oracle WMS, Y2K, SOX, Infrastructure Integration and Migration, Change Management, Lotus Notes Migration with Rewards.

·           Windows System Project Manager Roll - out and implementation: Naming Convention Standardize, Active Directory, Domain, Group Policy Management, DNS, DHCP.

·           Planned, designed and implemented DR(Disaster Recovery), provided all testing practice, Security System, Storage, Fault Tolerance System in LAN and WAN with zero downtime.

·           Network and System Administration LAN, WAN and CCTV,

 

 

 

 

PROFESSIONAL EXPERIENCE

UN Tech, Los Angeles CA (April 2015 to present)

Project Manager, System and Network Administrator

·           Performed Systems Administration of QuickBooks Application.

·           Lead Systems Administrator and Project Manager for all LAN, WAN and CCTV systems.

·           Developed Planning, Designing, Reviewing, Approving, and Reporting, Task Process and Check Listing of the project execution through delivery.

·           Provided systems documentation to ease the training and maximize the use of the new infrastructure.

·           Project Manager to Implement new system’s infrastructure with Cisco router and Firewall in LAN, WAN and CCTV

·           Managed and provided technical support LAN, WAN, CCTV

 

Home Care, Los Angeles CA (September 2014 to March 2015)

System Administrator and Project Manager (Contract)

Windows Infrastructure

·           Performed Systems Administration of QuickBooks Application.

·           Lead Systems Administrator and Project Manager for all LAN and WAN systems.

·           Developed Planning, Designing, Reviewing, Approving, and Reporting, Task Process and Check Listing of the project execution through delivery.

·           Provided systems documentation to ease the training and maximize the use of the new infrastructure.

·           Implemented new system’s infrastructure AD, DNS, DHCP, BGP, MPLS, and provided technical support.

·           Developed IT recommendations for future application systems development.

·           Analyzed the hardware and software “in use” to create a more efficient application [to support business].

 

Surgika Alkesindo, Jakarta Indonesia (August 2012 – June 2014)

IT Head/Manager and Senior Systems Administrator

ERP Cloud Project Manager

·           As IT Head/Manager and Senior Systems Administrator performed systems administration simultaneously while assigned as the Project Manager for the ERP Cloud system application. Vsphere support the cloud virtualization for business application critical process.

·           Managed all Information Technology for the other three (3) companies owned by Surgika Alkesindo  Implement Cisco Nexus 3000 series to support all of LAN and implement Cisco ASA 5500 firewall of WAN, BGP, EIGRP, OSPF. and Telecommunications to integrate all 10 branch locations.

·           Project Manager of ERP Application Acumatica in cloud systems, so we implement BIGIP F5 load Balancing could make sure all of user to access the application with good performance.

·           Architected all Network Infrastructure with IT Standard Infrastructure.

·           Developed new design of Naming Conventions for servers, desktops, laptops, print queues, devices, routers, switches, and telecommunication data upgrades.

·           Employed VMware ESXi Environment for the storage with NAS Infrotrend and RHEL Linux admin to design the Mikrotik LAN and WAN. Vcenter implementation to monitor virtualization centralize.

·           Decision maker to resolve/improve IT investments (total budget $1M)

·           Managed all Information Technology for the other three (3) companies owned by Surgika Alkesindo

·           Built relationships with suppliers to ensure superior hardware and software supplier support.

 

 

 

Sukanda Djaya (Diamond Cold Storage) Bekasi-ndonesia (November 2010 – July 2012)

IT Manager, Senior Systems Administrator

Oracle WMS Project Manager

·           Systems Administrator to all of IT. Implement Cisco Nexus 4000 series to connect all of Network system and Cisco router to connect WAN, BGP, EIGRP, OSPF

·           Provided IT Infrastructure Integration support for the Windows projects, Cisco router and Juniper firewall project -- LAN & WAN

·           Met Service Level Objectives for Telecommunication Voice and Data connections for 17 branch locations

·           Led Oracle Warehouse Management System design, development and implementation

·           Worked closely together with supplier and consultant of WMS.

·           Managed huge team of almost 30 technical staff from six departments.

·           Interviewed users to gain and document their knowledge and computer skills.

·           Resolved IT investment issues of approximately $2M budget.

·           Manage all of IP Phone System Integrations and Implementation Integration PBX voice analog to Digital PBX and Cisco VoIP PBX with Cisco Router.

·           Developed Oracle Reporting and QlikView (BI) reporting system.

·           Managed required changes of the infrastructure to meet IT standards for infrastructure and administration, along with developing implementing and maintaining the system.

·           Developed the Disaster Recovery Plan and security system for LAN and WAN and Telecommunication data. This supported business processes in a 24x7 environment (without downtime) so the Data Center could run meeting fault tolerances; included a robotic Storage Backup system.

·           Data Center Migration include the Oracle System and Lead Project Manager of Enterprise Application Integration such as Oracle E-business with B2B vision to increase business performance.

·           Installed the OS Patching to update the OS of AIX in P7 to match the Oracle E-business version.

·           Ensured the VMware system supported the development processes in the implementation of the BI Cognos system. Vsphere and Vcentre support to make sure all of business critical could be monitor and control properly for almost 17 site branches location.

·           Supported Linux and OVM to run Oracle reporting system.

·           Built relationships with suppliers to ensure superior hardware and software supplier support.

 

Quest International (Givaudan), Jakarta-Indonesia (December 1994 – June 2010)

IT Manager and Network Integration Project Manager

Also Regional IT System Administrator in APAC

·           Managed all of Givaudan Indonesia Informatics projects

·           Managed Helpdesk Support and Handle all of NEC voice PBX and Siemen Voice PBX.

·           Managed Infrastructure Integration projects, VMware implementation to be development server for migration before the integration process. Vsphere implement to support business critical in cloud application.

·           Developed, implemented, maintained and administered LAN/WAN with Cisco Access Point, Router and Firewall and Telecommunications.

·           Conducted audits to ensure no illegal software or applications were loaded onto the company’s Informatics infrastructure.

·           Managed the BPIC migration and SAP Implementation.

·           Manage the budget, controls and operations; monitor all of Enterprise Application Integration between Quest International and Givaudan where the huge application needed to integrate.

·           Provided Technical Support to IT, ICT and IS.

·           Monitored the Data Center with Cyber for to ensure performance, and to proactively provide cost-effective solutions.

·           Manage Safety, Security, Disaster Recovery, and Storage Backup to Data Center.

·           Manage all of Lotus Notes Database, Exchange, Outlook, for the Design, Support and Administration

·           Operate and Maintain corporate network and critical networks, protecting Network assets

·           Investment of this entire integration project is USD 10 million.

·           Manage all IT infrastructure in the regional sites (Indonesia, Thailand, Philippines, Data Center Migration in China and India)

·           Project Manager to design and implement Disaster Recovery Procedures as part of Business Contingency Plan. VMware implementations help the fault tolerance process.

·           Arranged cost-effective IT infrastructure technology.

·           Managed Unix/AIX ERP i2 applications.

·           Project Manager of i2 application upgrade in APAC, MFG pro upgrade (India), and Lotus Notes Domino migration in APAC.

·           Manager of all IT infrastructure, ERP applications, Windows OS, Lotus Notes, Security System, Storage Backup System, DRP in Quest Indonesia, Singapore, Malaysia (Esterol) and Thailand. VMware implementation to create the efficiency server storage.

·           Project Manager of Sarbanes-Oxley compliance for all APAC branch locations.

·           Manager of Technical Support for Windows OS (Server and Client), AIX (Server and Client), Cisco Switch and Communication Network System, Microwave Network, Lotus Notes, ERP Project

·           Y2K Compliance Project Manager for the South East Asia Brach locations.

·           Quantum Project Manager in South East Asia -- investment for this project was $10M.

·           Responsible for all IT infrastructure for Technical Troubleshooting, training the users to enhance the users knowledge and skill set to use their computers

·           Provided Systems Administration, Network Engineering and Technical Support to South East Asia County (Malaysia, Thailand, Singapore, Philippines and Hong Kong)

·           Performed Network Systems Administration for Novell Netware OS, Windows OS, Unix/AIX OS, ERP applications, Lotus Notes Database and Mail applications.

 

ABA Bangun Arasj, Jakarta- Indonesia (June 1993 – November 1994)

Network Engineer Manager, Technical Support

·           Provided technical support for Sales and Marketing for all of our customers.

·           Researched, designed, developed and implemented the LAN, WAN and Telecommunications to support the Marketing department.

·           Manager of Technical Support and provided Network Engineering consultation.

·           Provided training as the Netware Systems manager.

·           Performed troubleshooting and issue resolution.

 

PROFESSIONAL TRAINING / CONTINUING EDUCATION COURSES

·   Flavour Knowledge Trainig (2000)

·   Sales Training              (2009)

 

AWARDS

Award from Quest International to finish properly the Lotus Notes Domino Migration Project in Asia Pacific branches very well with the good milestone and provide efficiency budget.