Roger Shih, MBA

7 Salina, Irvine, CA 92614 | (562)479-8888 | rogshih@alum.berkeley.edu    

PRODUCT MANAGEMENT PROFESSIONAL

§  Innovative, dedicated and results-oriented professional able to leverage extensive global, multi-functional experience that includes product management and ownership, sales engineering, marketing and business development. More than 8 years' experience providing increasing levels of leadership in product management for global SaaS application.

§  Expertise in managing end-to-end SCRUM and Agile project lifecycles, successfully driving projects that increase organizational effectiveness, improve system performance, enhance business results and boost operational output.

§  Experience in managing and launching key operational initiatives for $150M search engine marketing (SEM) business at AT&T Interactive. Hands-on technical knowledge of servers, networking, cloud computing and content delivery networks.

§  Articulate and engaging communicator who is fluent in Chinese and conversant in Japanese.

 

Sharp Labs of America, Santa Ana, CA2011 – Present

Senior Planner (Technical Product Manager) – Advanced Technologies

As Product Owner, provide technical SCRUM project management expertise within organization, including coordination of platform definition and development of User Stories in collaboration with multiple cross-functional Agile Development Teams. Engage in research, preparation and delivery of technical marketing presentations and complex ROI models. Work on web application for document management, desktop sync client and client application on Sharp-specific hardware. Provide software architectural review and feedback along with guidance on best testing methodologies for products.

§   Successfully negotiated with stakeholders on agreeable roadmaps for long-term development and support.

§   Collaborate and partner with Product Marketing and Engineering Teams in New Jersey, India, Japan and England on product definition and strategic roadmap, in support of company R&D efforts.

§   Deliver detailed specifications for waterfall development team and Stories for Agile SCRUM team.

§   Serve as main architect for transition from MRD to FRD process as part of current SaaS system introduction.

§   Provide analysis to align business strategies, capabilities and processes with applications, data and technology goals.

§   Develop expertise on Atlassian JIRA and JIRA Agile components.

§   Effectively manage end to end project lifecycles on complex projects while providing technical product management leadership for cloud application development on AWS.

 

 

 

 

YP (Formerly AT&T Interactive), Glendale, CA, 2010

Associate Director – Operations Delivery

Charged with accountability for managing full lifecycle of SEM service rollout project, including project negotiations, scope definition, specification development, vendor management, customer meetings, implementation, quality control, and follow-up. Established and managed communication plans, monitored and reported on key performance metrics.

§   Optimized the process for a $150M SEM product line rollout in support of 100-person team.

§   Oversaw teams engaged in a cross-functional work environment, with focus on delivering functional products to market on an expedited basis.

§   Closely collaborated with key third party vendors on new product integration efforts.

 

Toshiba America Electronic Components, Irvine, CA 2006 – 2010

Business Development Engineer

Successfully managed and expanded $22M Toshiba optoelectronics product line through design wins, customer acquisition and market share expansion by leading key activities such as product marketing, sales channel management and deal negotiation. Identified and supported development and implementation of performance metrics and measurement systems supporting process design changes. Developed marketing collateral for company’s North American Sales Representatives. Traveled to Asia on customer consultations.

§   Established relationships with key customers and partners for development of product roadmap and for design and implementation of new products.

§   Proactively partnered with key internal and external stakeholders regarding project scope expectations and timely/accurate project deliverables.

Additional Experience:

DSP Innovations, LLC, Tustin, CA, 2007 – Present

Design, develop and manage multiple websites with over 4M monthly page views running on LAMP cloud servers and execute full project life cycle for web projects while showcasing expertise in digital marketing, advertising, and SEO and SEM (AdWords) optimizations.

Previous professional career history:

Akamai Technologies Inc., San Mateo, CA/Seattle, WA, Technical Consultant (Sales Engineer)

Abeona Networks, Inc., Fremont, CA, Lead Software Engineer / Sales Engineer

 

The Paul Merage School of Business, University of California, Irvine

Master of Business Administration (MBA), STRATEGY

University of California, Berkeley,

Bachelor of Science (BS), ELECTRICAL ENGINEERING AND COMPUTER SCIENCE

Johns Hopkins University on Coursera (Distinction Certificate in each):

The Data Scientist’s Toolbox | R Programming | Getting and Cleaning Data