CIO | VP IT | Business Transformation Leader

 

An IT leader with over 18 years of global technology, industry and consulting experience in Aerospace & Defense (A&D), Hi-Tech, Retail and Healthcare in building and leading IT organizations.  Over 12 years of experience implementing large business transformation programs through ERP and other enterprise applications.  Offers demonstrated abilities in delivering technology solutions to enable business strategy with solutions that offer competitive advantage for the business.  Effectively manages “change” in organizations through goal alignment, team building, partnerships, leadership and most importantly through engagement with the business.  International experience spans across the U.S., China, Singapore, Malaysia, Indonesia, India, Philippines, Mexico and the U.K.

 

GLOBAL EXPERIENCE / SIX SIGMA BLACK BELT / MBA / U.S. CITIZEN

 

Qualifications Summary

·               Over 18 years of technology, industry and consulting experience in Aerospace & Defense (13 yrs.), Hi-Tech, Retail and Healthcare.

·               Significant IT leadership experience with companies like Honeywell Aerospace and Computer Sciences Corporation (CSC) managing large IT organizations.

·               A hands-on IT Leader, solution architect and a business partner.  Aligned IT organizations to corporate goals driving performance and accountability at all levels to deliver solutions enabling business strategy.

·               Core competency in Executive Stakeholder Engagement and Change Management in various cultures and geographies (countries listed above) at large multinationals like Honeywell and CSC.  Expert in Global Delivery, Strategic Planning, Budgeting, Technology Planning, Vendor Management, Contract Negotiations, Internal Controls, ITAR / EAR and IT SOX.

·               Drove business transformation through implementation of enterprise applications in Engineering, Sales & Distribution, Procurement, Manufacturing, Projects, Quality, Finance, HS&E and Maintenance functions (ERP, MES, MDM, CRM, Custom Apps and Financial Applications).

·               Over 12 years of experience managing global SAP ERP programs with 10 full lifecycle implementations in the U.S., China, Singapore, Malaysia, Indonesia, India, Philippines, Mexico and the U.K.

·               SAP ERP experience spans pre-sales, business case creation, implementation planning (resourcing, budget, rollout strategy, ERP organization, software selection, vendor selection), establishment of global CoEs, project preparation, business blueprint, realization, final preparation and go-live & support (ASAP methodology).  (e.g. $600M+ implementation at Honeywell Aerospace with $10B revenue, 30000 users and 100+ sites)

·               Experienced in establishing and leading PMOs, CoEs and SAP Practices of 300+ resources.

·               Experienced in managing budgets of $400M+ for organizations and programs of varying sizes – 50 resources to 1000+ resources (direct and indirect).

·               Experienced in managing OPEX processes – Waterline processes, Program/Project MOS, Waterfall and Agile methodologies, Budgets, Governance, Vendor Management, Resourcing and Stakeholder Communications.

·               P&L experience managing external customer accounts (e.g. Boeing $10M+ account).

·               A technology entrepreneur and business leader.  Founder partner of Plexlane, a consulting company providing IT Consulting services to clients like NTT Data, SRP, DCM, Broadcom, General Atomics and others.  Understand what it takes to develop a brand, market it and run a business.

·               Over 10 years experience working in Co-Sourcing and Outsourcing Model with countries like India, Taiwan, China and Malaysia.

·               Led IT M&A and Transitions team for Honeywell Aerospace.  Supported 50+ programs under Non Disclosure Agreements (NDA).

·               Hands-on knowledge and understanding of various architecture and implementation methodologies.  Strong system analysis skills.  Experience with Object-Oriented Analysis & Design. Strong Data Modeling Skills. In-depth knowledge of Software Development Life Cycle Methodologies like Agile & Waterfall.

·               Experienced in driving User Experience (UI) across the enterprise on Web, Mobile (iOS, Android) and Custom apps.

·               Certified Six Sigma Black Belt

·               Honeywell Leadership Development Program graduate (HDLP)

·               Design for Six Sigma (DFSS) certified and Lean expert

·               M.B.A. from University of Notre Dame and M.S. in Information Systems from Arizona State University

 

Areas of Expertise

 

Business Transformation	ERP Programs	Global Delivery	Enterprise PMOs
Strategic Planning	Cloud Solutions	Mobile Solutions	User Experience
Centers of Excellence	Mergers & Acquisitions	Six Sigma / Lean	IT Operations
Production Support	Virtualization	Contract Negotiations	World Sourcing

 

 

 

Plexlane provides technology solutions in areas of IT Strategy, Application and SAP ERP implementations and Production Support to small/mid-market companies.  Solutions range from Technology Road-mapping, Enterprise PMOs, ERP Implementations, Cloud Solutions, Mobile Solutions (iOS, Android), and Application Production Support.

Key Responsibilities include overall responsibility for the company operations, sales, managing strategic customer and vendor relationships, and management of projects.  Offer plex range of proprietary solutions utilizing industry best practices for mid-market companies.  Some of key solutions include large program implementation methodology for enterprise wide programs (e.g. SAP implementations), cloud testing infrastructure for enterprise applications needs, and “Innovation as a Service” framework that embeds processes within a technology organization to drive constant innovation to continuously lower operating costs YOY and maintain supportability of the production support environments transitioning spend from CapEx to OpEx throughout the IT Value Chain.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Developed “Plexlane” brand successfully in Arizona and California markets.

·                                                                                                                                                                                                                                                                                                                                   Partnered with technology organizations like the Arizona Technology Council to offer services to their 600+ industry members in a group offering.

·                                                                                                                                                                                                                                                                                                                                   Direct client list include NTT Data, DCM Partners, Accenture, Amerivitals and âmebody Skincare.  End client list include SRP, General Atomics, Starwood Hotels and Orion Engineered Carbons.

 

 

 

In a 24-hour workday we have access to primary medical care for 8 hours, leaving the other 16 hours for Urgent Cares and Emergency Rooms (ERs) to cover.  Over 50% of medical cases going to ERs are for minor medical issues wasting $38 billion annually.  Amerivitals offers telemedicine products to solve this problem.  At Amerivitals we created a telemedicine platform that connects U.S. based doctors and nurses with our members 24/7 through phone and video.  Members now have access to a medical provider at the touch of a button and can get medical consultations in a HIPPAA compliant secure environment.  Members save an average of $300 per visit and 3 hours in productivity resulting in great efficiencies in the entire healthcare delivery model.  Amerivitals offers a low cost healthcare delivery model that could revolutionize on how we service our healthcare needs in the future.

Key Responsibilities include architecture and design of the overall telemedicine platform that includes patient enrollment and management, billing management, medical records management, and video conferencing capabilities.  The platform also integrates with an IVR platform providing members capabilities to interact with Amerivitals both through web and voice devices.  Also, setup an offshore support center in India to support the platform and provide customer service to our members across the U.S.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Designed and developed end-to-end technology platform to service 2000+ retail customers across all 50 U.S. states.  Members have real-time 24x7 access to a doctor or nurse for consult fee as low as $14 per visit (over phone or video) and can get a prescription at a nearby pharmacy if needed.  Great step forward for consumers.

·                                                                                                                                                                                                                                                                                                                                   Partnered with Arizona Technology Council to offer telehealth services in a group plan model to their 600+ industry members.

 

 

CSC is a global provider of IT services and solutions in more than 70 countries. Its clients include commercial enterprises and the U.S. federal government, as well as state, local and non-U.S. government agencies.

Key Responsibilities included pre-sales and delivery of large SAP business transformation programs in North America and integrate the practice with the vertical sales teams.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Partnered with industry vertical sales teams with solutioning and pre-sales of programs across CSC’s globally. 

·                                                                                                                                                                                                                                                                                                                                   Headed CSC’s Global SAP India practice with 200+ consultants in Hyderabad, Delhi, Chennai and Bangalore responsible for implementations and production support globally for large clients like Kiewit and Coke.

·                                                                                                                                                                                                                                                                                                                                   Developed and implemented Global Delivery Model for CSC’s Global SAP Practice. The delivery model brought best practices in areas of project estimation, project implementation methodology, global delivery, talent development and project logistics across all active implementations. 

·                                                                                                                                                                                                                                                                                                                                   The transformation programs enabled successful execution of $45 million SAP programs in the implementation pipeline.

 

 

Honeywell is a Fortune 100 company that invents and manufactures technologies to address some of the world’s toughest challenges linked to global macro trends such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity.

Sr. Director, Global ERP Business Transformation Program & PMO2008-2011

Owned and managed a large business transformation program through implementation of SAP to drive common processes and unified enterprise information architecture (application portfolio, master data ownership, information security, segregation of duty and infrastructure). The scope of the program was to implement SAP for core business functions - Sales & Distribution, Materials Management, Purchasing, Manufacturing, Quality, Service, Finance and Projects, and setup global production support for Honeywell Aerospace for 30,000 users, 100 sites and $10 billion in revenue globally.  This was a $600 million+ program with $70 million annual budget and 2000+ FTEs worldwide.  Managed 1000+ direct and indirect reports globally to execute the program.  (external consultants and internal Honeywell teams)

Key Responsibilities included PMO leadership to execute global implementations, executive communications, manage $70 million annual program budget, implementation MOS, change management and global deployment teams of internal and external consultants with 1000+ resources. Other responsibilities included program governance (common process across implementations), program staffing (internal and external), vendor management, contract negotiations, user readiness, change management and STRAP/AOP planning and execution.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Transformed the program to improve odds of successful go-lives.  E.g. Enabled successful go-lives of two Aerospace businesses $3 billion in revenue that had several prior failed attempted to go live.  Through successful implementation methodology, integration testing and user readiness approaches the sites went live successfully.  Built enormous trust with business leadership from CEO to line managers.

·                                                                                                                                                                                                                                                                                                                                   Led Honeywell Aerospace IT Steering Committee with CEO and his direct staff to manage IT’s $400 million spend and the waterline of IT programs/projects.

·                                                                                                                                                                                                                                                                                                                                   Successfully managed budget and schedule for the program to plan.

·                                                                                                                                                                                                                                                                                                                                   Drove achievement of goals behind the base case for the program – Decommissioning of applications (2000+ legacy systems to ~200 applications), infrastructure rationalization, data harmonization, planned staff reductions and consolidation of vendor contracts.

·                                                                                                                                                                                                                                                                                                                                   Drove reduction of external consulting spent by 30% driving average external consulting rates from $185/hr. to $135/hr. 

·                                                                                                                                                                                                                                                                                                                                   During Bearing Point’s bankruptcy proceedings led successful transition of several key consultants from Bearing Point to Keane and Honeywell to protect the program.

·                                                                                                                                                                                                                                                                                                                                   Brought $5 billion in revenue and 15000 users on SAP ERP during this period successfully.

·                                                                                                                                                                                                                                                                                                                                   Created strong linkages with the audit teams to facilitate successful completion of all internal and external audits on the program and individual site implementations. (IT SOX, Segregation of Duties (SOD), Internal Controls, ITAR, EAR, IT Security)

 

 

Owned and managed the M&A, Transitions and Joint Venture program for Honeywell Aerospace IT.  The program suffered from inadequate planning and execution and engagement with the business M&A and Transition teams. The role required implementation of global and cross-functional scoping, planning and project implementation processes.

Key Responsibilities included managing global IT planning and implementations (application strategy, infrastructure, production support & IT processes) for Honeywell Aerospace’s M&A, JVs and Transitions initiatives.

Key Accomplishments

·               IT leader for supporting 50+ programs/projects on NDA across Honeywell Aerospace.

·               Implemented green-sheet estimation processes to ensure IT is part of the strategy planning during the planning phases. 

·               Deployed engagement model within IT and the business functions to capture scope and assumptions during planning phase enabling accurate depiction of the value proposition and less surprises during execution. Updated budgeting process to reflect new footprint as well to prevent double counting during annual budget planning cycles.

 

Headed responsibility for rollout of single global instance of SAP ERP system for AsiaPAC. Created and managed AsiaPAC PMO, planning and execution of the program including senior leadership communications, AOP planning, contract management with vendor partners, scope determination, project execution (scope, schedule, budget, and risk), issue/risk management, change and user readiness management, and post go-live support transitions. 

Key Responsibilities included PMO leadership to execute AsiaPAC ERP implementations, executive communications, manage program budget, implementation MOS, change management and deployment teams of internal and external consultants. Other responsibilities included program governance (common process), program resourcing (internal and external), vendor management, contract negotiations, user readiness, change management and STRAP/AOP planning and execution.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Implemented ERP at nine Honeywell sites successfully in China, Singapore, Malaysia, Indonesia and Philippines with combined revenue of $400 million.  Brought the sites on full production support with two months of go-live at each site.

·                                                                                                                                                                                                                                                                                                                                   Developed successful partnerships with Bearing Point Singapore, Bearing Point China and Honeywell India to staff implementations across APAC.

·                                                                                                                                                                                                                                                                                                                                   Engaged successfully with regional executive stakeholders successfully (APAC CIO, CFO and CEO) to gain full support for the program and ensured compliance to IT Audits, IT SOX, Internal Controls and regional audits.

·                                                                                                                                                                                                                                                                                                                                   Engaged successfully with regional and global ITAR teams to ensure compliance.

·                                                                                                                                                                                                                                                                                                                                   Program cited as “best run ERP program across Honeywell Aerospace”.

 

Led the Information Technology unit of five Honeywell Aerospace sites in four countries (U.S., U.K., Philippines and China), $400 million in revenue, and 1,000 users.

 

 

Key Responsibilities and Accomplishments

·               Managed $11 million budget. 

·               Managed application development and support for 100+ application portfolio supporting OEM and R&O operations across U.S., U.K., Philippines and China.

·               Provided IT support for two datacenters, mainframe, several databases (DB2, Oracle), Glovia ERP application and network security across the five global sites – Applications, Infrastructure, Security.

·               Partnered with business leaders on strategic planning (STRAP) to integrate technology roadmap so that business strategies can leverage latest in technologies.

·               Managed technology plan and roadmap.

·               Managed vendor relationships including contract negotiations.

·               Implemented waterline processes to allocate and prioritize IT dollars across the enterprise. Deployed leadership engagement model to ensure IT is aligned to enable business strategic plans (STRAP).

 

In a business product line delivery role with P&L responsibility managed Honeywell’s Aircraft Landing Systems product lines for Boeing and Lockheed Martin.  Owned P&L for $10 million in annual revenue.  Responsible for overall sales, delivery and quality on the platform.

Key Accomplishments

·                                                                                                                                                                                                                                                                                                                                   Successfully partnered with Boeing, Lockheed Martin and other vendors on the program.

·                                                                                                                                                                                                                                                                                                                                   Improved relationships by closing out pending tests and engineering investigations.

·                                                                                                                                                                                                                                                                                                                                   Negotiated and won new contracts worth $43 million.

Headed the e-business program for a $400 million Honeywell business through initiatives worth $1 million. Managed Honeywell’s “incubator” program to fund initiatives with $50K-$100K teams.

Key Accomplishment was the approval of several programs under DigitalWorks, Six Sigma and Lean initiatives to improve business processes, business analytics, manufacturing execution and master data management. (MES, MDM, Costing, Overhead allocation, Sales by Customer, Real-time monitoring of manufacturing equipment and others).

In this $400M business served in various business management and information technology roles driving identification and re-engineering of business processes of high complexity (in Manufacturing, Finance, Maintenance and Engineering) using digitization and six-sigma tools to contribute to bottom line savings through project management of large and complex SBU/cross-SBU projects.  Combined program savings of over $30 million were achieved. 

Key Achievements

·               Implemented financial overhead applications enabling improved algorithm for allocation of overhead by product yielding savings of $1.4M in 2002.

·               Implemented preventive maintenance, warranty management and work order management cloud application, Tabware, yielding savings of $270K over 5 years.

·               Developed web-based real-time monitoring systems to track compliance of the Chemical Vapor Deposition Flare Systems per Indiana Department of Environment IDEM requirements. The project savings are $350K over 5 years.

·               Implemented real-time quality control and MES system, InfinityQS. This application became the "core" of all quality monitoring and product cost reduction initiatives (opportunity 50% production cost reduction).

Prakash Strips is an industrial group in India into manufacturing of brass and copper coils and sheets.

Key Responsibilities included managing operations and coordinating the needs of the production lines with other plant operations. Led operations team in the SIOP process.  Implemented various process improvement projects to improve quality, reduce downtime of critical equipment and improve production flow.

 

Education

 

Executive Master of Business Administration, University of Notre Dame, USA (sponsored by Honeywell)

Master of Information Systems, Arizona State University, USA

Bachelor of Mechanical Engineering, Jawaharlal Nehru Engineering College, India

 

Trainings & Certifications

·               Six Sigma Black Belt Certification

·               Honeywell Leadership Development Program (HDLP)

·               Design for Six Sigma (DFSS)

·               Export Controls (EAR, ITAR)

·               Antitrust Rules

·               Protecting Proprietary Knowledge

·               Kolbe Training

·               Essentials for Supervision

 

Affiliations

Premier Member, Greater Phoenix Chamber of Commerce

Plexlane Sponsorer, Arizona Technology Council

Community Member, March of Dimes

President, India Association of Michiana

 

References

 

Name	Title	Email	Phone
Eric DePietropaolo	Vice President IT, Honeywell	eric.depietropaolo@honeywell.com	+1 (410) 340-0159
Jerry Wood	Executive Director, Corporate Compliance, NiSource	jerry.wood1@gmail.com	+1 (219) 381-0382
Anil Kumar	Vice President IT, GE Capital	Anil.KumarMS@ge.com	+91 8860-449779