304 Sir Brennan Ct.919-367-0077

Apex, NC 27523hsichangchen@yahoo.com

 

 

Accomplished business/ product manager with more than 15 years of international experience in product management, marketing, and software development 

 

Excellent business and technical expertise on the Cloud Computing, Internet of Things, Telecom/ Internet Applications, Open API, and Quality Management (CMMI)

 

 

 

In Win Development Inc.  Taipei, Taiwan2012 – 2014

Managing Director

Responsible for the operation planning and execution of the InWin Cloud Application Services Center with the activities include Cloud product and services sales/marketing, R&D/support, and partnership and etc.

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Institute for Information Industry (III) Taipei, Taiwan2011 – 2012

Sr. Business Manager

­Responsible for sales/marketing the III’s Cloud Appliance for Enterprise product suite (including a cloud IaaS platform and a Cloud Desktop platform)

 

 

Alcatel-Lucent and Lucent Technology   1996 – 2011

 

Product Manager -- Open API Platform/ISG Product (2007 – 2011)   USA

Responsible for the OAP/ISG product life cycle and quality management with customer alignment

 

R&D Technical Mgr – Intelligent Service Gateway(ISG)(2005 – 2007) USA

Responsible for the ISG product software development and quality (distributed team across Beijing/China, Chicago/US, RTP/US)

 

Director -- APAC/China                     (2000 – 2005) Beijing, China

Responsible for the Lucent Technology’s applications product marketing and customer program management in the Greater China (Taiwan, HKG, and China) and Asia Pacific (APAC) region

 

Senior Manager -- Lucent Taiwan Project     (1999 – 2000) Taipei, Taiwan

Responsible for the program management of the Taiwan KGT (now Far Eastone) Prepaid system

 

 

 

 

 

 

 

 

Customer System Engineer -- Internet Intelligent Network (IN) (1998 – 1999)

Support the sales/marketing team to facilitate the Internet Intelligent Network products, e.g. Internet Call Waiting, Click to Dial, Web Provisioning etc

 

System Engineer -- Optical Networking    (1997 – 1998)     USA

Responsible for system engineering the information model (Q3) of the Lucent WaveStar Bandwidth Manager (WDM – a SONET Cross Connect System)

 

System Engineer – Comm. Software     (1996 – 1997)       USA

Responsible for system engineering the Configuration Management (CPM) of the detail requirements for the Pacific Bell ASOS project

 

 

 

Imonic Corp. Research Triangle Park (RTP)/USA1994 – 1996

System Architect and Team Leader

Responsible for the architecture and development of a Hospital Service Software

 

Seer Technology    RTP/USA1991 – 1994

Senior Programmer and Team Leader

Responsible for designing and developing a repository based window editor and distributed code generation software

 

IBM               RTP/USA1988 – 1991

Programmer and Analyst

Responsible for designing and developing a GUI based client/server application for IBM APPN/VTAM Node definition using OS/2 GUI interface

 

 

 

 

 

University of Maryland Baltimore   1988

­Master of Science in Computer Science

 

 

National Chiao-Tung University, Taiwan1979

­Bachelor of Science in Marine Technology