Enterprise Information and Records Management Strategy, Coordinator and Program Manager                                                                        Orlando Utilities Commission @ Orlando, FL

             Sept 2008 to Present

MDM Project Manager, Data Governance Subject Matter Expert and Data Quality Steward

Cognizant Technologies @ Teaneck, NJ

            April 2008 to Sept 2008

MDM Project Manager, Data Governance Subject Matter Expert and Data Quality Steward

Meridian Technologies @ Jacksonville, FL

              May 2007 to April 2008

MDM and Data Visualization Architect, Solution Architect and Project Manager

Global 360 | Identitech | FYI Visual @ Melbourne, FL

             May 2002 to April 2007

Enterprise Content Management Architect, Technical Lead                                                                                     XEROX Corporation | Xerox Global Services @ Alpharetta, GA

             May 2000 to April 2002

Managed Services Application Architect, Technical Lead                                                                                                                                          Seventh Wave Technologies @ Alpharetta, GA

               June 1999 to May 2000

eCommerce Corporate Webmaster

Solunet Corporation @ Palm Bay, FL

             Jan 1998 to June 1999

Intranet Portal Architect and Technical Lead                                                                                                                                 United Space Alliance @ Kennedy Space Center, FL

                              1996 to 1997

Collaborative Applications Architect, Usability Designer, User Interface Developer and Technical Lead

USBI @ Kennedy Space Center, FL

                              1995 to 1996

Messaging and Bulletin Board Web Applications Architect, Technical Lead and Project Manager                                                                                                                                                                                                                                                         Johnson Controls @ Cape Canaveral Air Force Station, FL

                            1994 to 1995

Web Applications Developer, Programmer Analyst                                                                                                                                                                EG&G, Florida @ Kennedy Space Center, FL

                             1993 to 1994

Master of Arts, Computer Resources and Information Management                                                                                                  

Webster University                       

Bachelor of Science, Geographic Information Systems                                                                                                                                                                                            

University of Florida                              

Coordinator and Program Manager, Enterprise Information and Records Management Strategy

Orlando Utilities Commission @ Orlando, FL

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Enterprise Information Management Initiative:

              Established a corporate vision and strategy for OUC to actively manage corporate records; all digital information storage, documents and the content therein, paper files, diverse media types (i.e, 3D CAD, film, analog audio tapes, digital audio & video), EDI data streams, log files, and other historical records. Managed, authored, and involved all principal corporate stakeholders to execute a full enterprise AS-IS data, object, and systems model.  Worked directly with, reported to regularly, provided scripts and PowerPoint slides to incorporate into leadership presentations, and delivered oral presentations to Board of Directors (i.e., Commissioners), General Manager, Chief Executive Officer, CFO, CIO, CTO, COO, business unit Vice Presidents, Directors, and Managers. Performed a corporate Needs Analysis and distributed a RFI for vendor onsite application demonstrations. Performed a Business Case development process and authored business requirements for enterprise-wide information management, collaboration and process automation, imaging of old paper-based content, records management, data and object encryption, and search optimization. Performed all infrastructure assessments, technical requirements elicitation and authored the common enterprise Functional Requirements to integrate with the existing network, storage, hardware, virtualization, firewalls and DMZ, operating systems, databases, ERP, CRM, EMS, OMS, and desktop applications (i.e., MS Office, IE browser, Adobe Acrobat, 3^rd party heavy clients, etc.). Developed and published Version1.0 of the OUC corporate object metadata standard.  Established the minimum common set of properties, data types, formats, and rules for any object created temporarily and/or stored by any computer-based process within or without the OUC corporate network.  Developed and published Version1.0 of the OUC corporate event monitoring policy; establishing the centralized aggregation of all logged events and documenting corrective actions (i.e., rules).  Developed and published Version1.0 of the OUC risk register used to classify, track, and evaluate risks at the enterprise level.

              Authored and distributed RFP to select a platform to provide enterprise-wide information management including the principal components of imaging and process automation, records management, MS Office integration, 3^rd party systems integration (i.e., primarily ERP, HR,  CRM, GIS, and CAD systems integration), encryption, records disposition via digital shredding, and ability to deploy custom interfaces for different user populations within the enterprise. Managed, in cooperation with OUC Procurement, and facilitated the RFP process to select an information and content management platform to provide the required enterprise-wide functionality (result, per evaluation criteria of the RFP process: EMC Documentum selected over IBM Filenet, OpenText ECM, Oracle UCM, Autonomy TeamSite, Hyland OnBase and Alfresco).

              Installed, maintained, and administered all Documentum v6.5, Captiva v6.1, and IIG Brava v6.1 servers (i.e., DEV, UAT, STG, TST, TRN, and PRD on MS Windows server OS hosts). Configured multiple Documentum administrator permission sets to partition administrative duties and access rights (i.e., by application, by user population, by subsets of functionality - help desk support personnel, records custodians, etc.). Installed, periodically, vendor provided patches, service packs and upgrades up to Documentum (currently on version v6.7sp2 and testing a plan to upgrade Webtop to D7), Captiva (currently on v6.5 and testing upgrade to D7), and Brava (currently on v6.2). Built and deployed a custom Webtop/WDK application, extending the capabilities provided by the 3^rd party vendor Trinity Technologies’ LEGALise add-on for Documentum Webtop. Built Java DFC components deployed to the application servers to override standard Webtop/WDK methods like ‘Save’ and added custom menu items that call components installed on users’ desktops (for example, to Bates Stamp a collection of PDF renditions and merge all the independent files into one large file of consecutively numbered pages with each page identified as a separate piece of evidence; ouclegal is in production since May, 2010).  End users leverage the Documentum Application Connector (DAC) and MyDocumentum for Outlook (DCO) to extend Documentum functionality to MS Office applications. Customizations to Webtop/WDK include providing full application administration to Power Users (reducing IT involvement in nearly all application support); context-sensitive smart client capabilities to automate metadata population onto many different types of objects; automatic assignment of State of Florida General Schedule retention policies to objects based on the value of a property; end user configurable legal discovery of network shares and individual users’ desktop computers using federated search services; legal discovery exhibit tagging and collection assembly to prepare records for Bates Stamping; scanning paper to a digital image, text recognition, barcode generation, and automated metadata pre-population and object type classification; customization of the touchpad interface on Konica-Minolta multi-function devices (MFDs) to provide data entry and document classification to end users, scans sent directly from the MFDs to Documentum, passing the data entered at the MFD as metadata into Documentum; monitoring of expiration and/or calculating lead time based on values in date fields for individual work items to enable contracts management. 

              Built and deployed custom D6.7sp1 XCP v1.4 Taskspace application to automate a policy change acknowledgement process, leveraging custom Java DFC components deployed to the application server (Taskspace customization) and process engine server (workflow step, activity transition customization).  An individual workflow was delivered to every employee and to every contractor. Users accessed their individual workflow via a hyperlink in the body of an email (simultaneous distribution within the enterprise of 1200 unique workflows).  A manual workflow step that each user was required to complete, required user authentication and inserted each user’s personal digital signature into the PDF document distributed for review and approval (Policy Change Acknowledgement, this application and work flow is in production since November, 2012). 

              Installed and configured Documentum D7 software onto MS Windows servers (i.e., SANDBOX and DEV systems). Built and deployed several custom D7 XCP v2 custom runtime Proof-of-Concept applications. Currently testing and documenting the carry-over functionality, changed functionality, and missing functionality between D6.7sp2 and D7. Investigating the new functionality provided by D7; with special attention to the DFS API, new asynchronous default behavior for workflow activities, and RESTful services. Currently performing a Proof-of-Concept upgrade of the D6.7sp2 Webtop application to D7 and simultaneously performing a Gap Analysis / Migration Plan for moving the Webtop v6.7sp2 application to D7 XCP v2.

              Authored custom methods, in Java, and scheduled jobs to deliver results periodically.  Jobs provided alerts for contract managers to revisit date-sensitive terms like Insurance Certificate renewals, extension deadlines, re-bid dates, and expiration dates.  Authored custom actions; TBOs, SBOs, and web services to provide custom functionality for Webtop (WDK), Taskspace, and to enable dynamic interfaces at individual steps in workflow (using Process Builder and Forms Designer).                           

              Completed a Human Resources (HRIS) Needs Analysis, summary Business Case, Gap and Impact Analyses, elicited functional and non-functional requirements, and contracted resources to staff the project team (including physical architectural specifications and procurement of hardware). A new Documentum custom application is being developed using D7 XCP2 for Human Resources, scheduled for a first Scrum Agile release during Q1 of next year.  A future release, included in the product road map, will include enterprise-wide library services with automatic retention policy assignment to a common set of object types. Requirements for a future Supply Chain Management, Procurement, and Accounts Payable custom application are being gathered by SMEs, Business Analysts, and other enterprise application specialists (i.e., security, risk, information governance, auditing, operational reporting, business agility and competitiveness, enterprise architecture, etc.). Management of all projects is a blend of Scrum (user interface rapid development and project management best practices) and Kanban (work item resource provisioning and backlog management best practices) agile processes. This new D7 XCP2 application will include DFS SOAP and REST web services to ondemand populate properties in Documentum from external sources (i.e., JDEdwards E1, PeopleSoft CRM, ESRI ArcGIS, etc.).

              Several collaborative continuous improvement projects are in progress, my participation includes (1) developing enterprise model views in ArchiMate (i.e., TOGAFv9.1, ArchiMate v2) to support these initiatives, (2) gathering domain-specific vocabularies to build a corporate taxonomy (i.e., xml schema, Relax NG), (3) identifying boundaries of domains while documenting the differences and similarities between them to write rules (i.e., RuleML), and (4) begin to describe the corporate knowledge with an ontology (i.e., RDF/OWL2).  Another collaborative initiative is the publishing of a corporate decision tree to inform business units on criteria to authorize hybrid and/or “public” cloud application deployment (i.e., IAAS, PAAS, SAAS, managing shadow network applications already in “the wild”).  The IT infrastructure team, including me, is building two Proof-of-Concept cloud applications, one is a COTS software provisioning trial of complete hypervisor application deployments to the Microsoft Cloud @ Azure and the other is a self-education exercise to learn Hadoop (i.e., HDFS), Map/Reduce, and NoSQL (i.e., Lucene, Katta, Solr, HBase) on the EMC VMware CloudFoundry @ Amazon AWS/EC2.  Started; new Proof-of-Concept cloud application with Apache Hadoop 1.0.1(RC1), Pivotal HD 1.0, HAWQ (SQL for Hadoop) and Apache Solr indexing for search.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Technology: HP-UX 11iv3, MS 2008R2-64.  Oracle 11.2.0.3, Oracle SQL Plus, Quest TOAD. Oracle Java SE v7, JBoss v4x&5x, IBM Eclipse v4.3, Apache Maven, Apache Subversion v1.8, EMC Composer & dardeployer v6.7sp2, Apache Ant v1.9.2, EMC xCP Designer v2.0, xMS Server+Agent+Tools+vFabric+Hyperic, EMC Documentum v6.7sp2 & D7, Apache Tomcat v6.x & v7.x, Repoint v2.5, DocBaseLoader Utility, LoadRunner for Webtop, Apache Directory Studio, MS Active Directory v2008, Software AG WebMethods ESB, SOAP, XSD, URI, URN, WSDL, BPEL and JMS queues for synchronous and/or asynchronous orchestration of enterprise web services (i.e., Publish/Subscribe, Request/Reply, and Push/Pull), Software AG Aris v9, MS IIS v7, MS Sharepoint 2010, MS Exchange 2007 and MS SQL Server 2008.  Trinity Technologies LEGALise, NSI AutoStore, EMC Captiva InputAccel Directory Watch and Forms Recognition, EMC Captiva CaptureFlow Designer, Content Server, Global Registry, ACS Server (network locations, proximity and SSL configuration), Connection Brokers (docbrokers), JMS, Documentum Administrator (DA), TCS, IRM, xPlore (Apache Lucene), Microsoft FAST, DA, RPS, CTS, CIS, Forms Builder, Process Builder, aliases, Process Engine, Process Integrator, Process Reporting Services, BAM, Lifecycle Management, Taskspace, xCP1-1.6, Webtop, WDK, JSP, JavaScript, DOJO, XML, DAC, DCO, Documentum Foundation Classes (DFC), iDf*, TBO, SBO, BOF, SDKs, dynamic ACLs, smart containers, aspects, iAPI, idql32, DQL, SQL, PL/SQL, Documentum Foundation Services (DFS), HTML5, CSS3, xCP2 runtime, ExtJS, Spring, Hibernate, Struts, Log4j,  JUnit, Awk, ssh, MS PowerShell, Subversion CVS, MS Visual Source Safe, EMC Asset Management Planning (AMP); Documentum DFC Trace Analyzer; Documentum Session Monitor; Documentum DQMan;  Documentum Docbyte ACL Utility; MS Process Analyzer; MS Task Scheduler; HP Quality Center, Computer Associates Clarity, VMAX, VSphere, VCenter, Symmetrix, VMWare, VLAN, VMotion, SRDF, SRM, Networker, Data Domain, EMC ApplicationXtender, Kofax, Optio, Oracle WebLogic v11, Oracle JD Edwards, Oracle PeopleSoft CRM, Oracle Fusion Middleware (i.e., Portal), ESRI ArcGIS, Wolters Kluwer Financial Services TeamMate Audit Management, and InnoCielo TeamWork. MS Office, MS Visio and custom templates, MS Project, Computer Associates Clarity, HP Footprints, Adobe Acrobat Professional, Adobe InDesign. FirstObject XML Editor v2.4.2, ArchiMate v2, and Protégé v4.3. Serena Application Lifecycle Management (ALM) v8, HP Openview, HP ITSM, IBM Cognos & Oracle Business Objects business intelligence data analysis and dashboard reporting.

             Sept 2008 to July 2013

MDM Architect and Project Manager, Contracted Services                                                                                                                                                   

Cognizant Technologies @ Teaneck, NJ

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Feasibility Study – MDM/CDI @ Blue Cross Blue Shield of Louisiana (BCBS-La) Baton Rouge, LA

Master Data Management and Customer Data Integration - Architect and Project Manager: Elicit the requirements for BCBS-La to implement a single master data HUB of member information.  Aggregate and standardize over 40 independent applications with different information for each customer (i.e., EDI, MD On-Line, iLink Blue, SAS, Siebel CRM, SeeBeyond Egate, TriZetto Facets, Inter-plan Teleprocessing Services (ITS) network (Blue Card) Standard Claims Collection, Reconciliation, and Payment Processing). Include SOA for EDI interactivity and transformation. Technology:  IBM-AIX, Sun Solaris and MS Windows operating systems. Existing IBM-DB2, Sybase and MS SQL Server databases.  SQL Server Integration Services (SSIS), Reporting Services (SSRS), and BizTalk used for ETL. Data modeling using MS Visio Enterprise Architect and Visual Studio. MS Access and Excel used for data analysis and mapping. MetaStorm ProVision for business process modeling. Data integration using IBM-IMS (mainframe).

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

MDM/CDI – Customer Service Program @ AstraZeneca North America, Wilmington, DE

Program manager: Aggregate, standardize, and centrally provision common data model to support Siebel, SAP, and other custom applications. Concurrent AstraZeneca customer service projects; (1) Stale Affiliations Cleanup, (2) Healthcare Professional information scrubbing and data enrichment, (3) Healthcare Organization Services (HCOS) integration with Sales Force Automation (SFA) affiliations data, (4) AstraZeneca Channels Integration (provide subscription service to downstream applications to use the new affiliations data), and (5) Healthcare Provider data scrubbing and enrichment.  Facilitate investigation to identify transitional data elements to bridge FDA-centric scientific and regulatory data, in the new drug investigation and approval pipeline (INDs, NDAs, etc.), to data elements for marketing and distribution.  Technology:  IBM-AIX, HP-Unix, and MS Windows operating systems. Oracle for EDW and Oracle SQL Loader to bulk move data. Informatica for ETL, Siperian MDM Hub and Identify Resolution, Trillium for data cleansing and managing stewardship (to maintain data quality). Data modeling using Oracle SQL Developer Data Modeler. MS Excel for data mapping and analysis.  MetaStorm ProVision for business process modeling. EMC Documentum and CSC FirstDoc (formerly First Consulting Group).

            April 2008 to Sept 2008

MDM Architect and Project Manager, Enterprise Data Warehouse Contracted Services

Meridian Technologies @ Jacksonville, FL

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

WAMU Bank, Seattle, WA and Irvine, CA:  Program manager of several concurrent Washington Mutual master data management (via ETL) projects; (1) Incentive Compensation application migration and standardization, (2) Data and Application Integration database migration from Oracle to Teradata, (3) Near real time application auditing, (4) Enterprise Data Warehouse implementation, and (5) implementing the 1st application for the EDW (Anti-Money Laundering and Credit Risk Reporting).  Total combined value of services for these projects exceeds $50 million dollars.

Technology:  IBM-AIX, HP-Unix, and MS Windows operating systems.  Existing Oracle and SQL Server databases.  Informatica and Ab Initio, both used for ETL.   IDEF1X data modeling using Computer Associates ERwin Data Modeler. Excel used for data mapping, analysis, and design.  Data integration using Teradata EDW with ERP software (including PeopleSoft Enterprise Revenue Management, PeopleSoft HRIS, and JD Edwards Enterprise One).

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

BB&T Bank, Winston-Salem, NC:  Project lead of system delivery leadership team, staffed by personnel contracted from Cognizant Technologies, in partnership with Bankers Branch and Trust (BB&T). Project goal was to implement a Data Integration HUB as the primary data store to provide universal, single format access for all enterprise data.  Project manager for two projects; (1)  BB&T data profiling, data cleansing, data transformation, and data centralization initiative to create a single UDB (IBM DB2 Mainframe) data store for all enterprise data and (2)  Independent assessment of data base design for data integration initiative.  Develop system used to monitor metrics in the Marketing and Credit departments.  This is a multi-million dollar project expected to create a single access point for all data-driven applications. Technology:  IBM-AIX, HP-Unix, and MS Windows operating systems.  Existing Oracle and SQL Server databases.  Informatica used for ETL. IDEF1X data modeling using Computer Associates ERwin Data Modeler. Excel used for data mapping, analysis, and design.  Data integration using UDB (IBM DB2 Mainframe).

              May 2007 to April 2008

Data Visualization Architect and Project Manager , Web-enablement of Legacy Applications                                                                                                                            Global 360| eIStream | Identitech | FYI Visual @ Melbourne, FL

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

FYI Visual (Visualization):  Program lead for automotive sector program teams, in partnership with ADP Corporation, to drive the adoption of FYI Visual as the primary graphical user interface to manage automobile dealerships.  Manage multiple projects, business analyst, and solution architect for data visualization (performance metrics in the automobile dealership industry).  Manage strategic partnership with ADP Dealer Services division of ADP Corporation.  Develop system used to monitor thousands of performance metrics in six different automotive.  Work with largest automobile dealership consolidators in the industry (AutoNation, Sonic, VanTuyl, Lithia, Asbury, and others) to create multi-million dollar automotive vertical application standard for data visualization.  Applications delivered to Blue Cross Blue Shield of Florida, United States Army (Goodrich Aerospace), and Broward County Clerk of Courts. 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Global 360| eIStream | Identitech (EDMS and Records Management):  Business analyst and system architect for multi-million dollar, enterprise scale deployments of Identitech’s FYI Electronic Document Management, Workflow, and Records Management software (primarily in the government and utilities sectors).  Delivered applications to Baltimore Gas & Electric, Oregon Public Employees Retirement System, Federal Motor Safety Carrier Administration, Reynolds & Reynolds Dealer Management System, University of Florida Athletic Association, Miami-Dade County.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Technology:  Global 360 BPM Enterprise, PostgreSQL, MySQL, DB2, Oracle, and SQL Server databases.  Adobe Cold Fusion utilizing FuseBox methodology (formerly Macromedia and Allaire), Adobe Flash and Flex Framework, MS VisualStudio IDE, primarily used for ASP.NET and C# development.  Eclipse IDE (Java, Hibernate, Spring, Quartz, Log4j, JUnit, Struts, and ANT).  ISO 2001, SEI CMMI, Six Sigma, EVM, NPV, ROI, Function Point Analysis and Effort Estimation, PIECES Framework and Test-driven development, Rational Enterprise Edition, Functional Decomposition, and MS Project for SDLC project management. Identitech FYI Enterprise, Global 360, MS Sharepoint, IBM FileNet; EMC Documentum 5.3x and 6.x, Documentum Application Builder (DAB) and Webtop/WDK; Computer Associates Records Manager (formerly MDY), LaserFiche, OpenText, Optika, TOWER, Stellent, Hummingbird, Interwoven, Hyland OnBase, First Consulting Group FirstDoc and Legato Xtender(s).  Kofax scanning and OCR (Optical Chararacter Recognition).  Managed customer relationships and service requests with BMC Remedy & Mercury Interactive Quality Center.

             May 2002 to April 2007

Enterprise Content Management Applications Architect and Technical Lead                                                                                     XEROX Corporation | Xerox Global Services @ Alpharetta, GA

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Microsoft Enterprise Software:   Microsoft platform technical lead for Southeast Region (Xerox Global Services).  Solution architect and business analyst lead for all applications developed using Biztalk, Commerce, and Sharepoint server software.  Delivered multi-million dollar eCommerce application to Tommy Hilfiger Corporation.

Documentum, EDMS and Records Management:  Solution architect for all Documentum solutions developed for customers selecting the Microsoft server operating system.  Delivered multi-million dollar EDMS applications to the State of North Carolina and Ernst & Young Corporation.

Xerox Corporation and Xerox Global Services, Southeast (configuration management, system administrator):  Administrator of all Microsoft servers used for customer application development and configuration manager for all custom software artifacts (MS Visual SourceSafe administrator containing more than 31 GB).

Consultative Selling:  Trained and experienced in ‘Consultative Selling’ techniques; sold Xerox document imaging solutions, system integrations, and custom software development.  Provided sales engineering support, resulted in multi-million dollar engagements with Ernst & Young Corporation, Microsoft Corporation, the State of Florida, and the State of North Carolina.  Manage all phases of product development life cycle for a wide range of clients.  Expert manager of complex software development projects with a track record of getting customer acceptance within schedule and under budget. 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Technology:  DB2, Oracle and SQL Server databases.  Visual Studios IDE and BizTalk (Visual Basic and ASP).  Allaire Cold Fusion (FuseBox design &  methodology).  Documentum EDMS98 (3.1.2) and 4i (RightSite, Workspace, Desktop Client, Developer Studio), Stellent, Xerox DocuShare, MS Sharepoint, and FileNet Electronic Document Management Systems (EDMS).  MS Commerce Server, JDEdwards One World, and SAP Basis / R3.  Managed customer relationships with Siebel CRM.

             Nov 2000 to April 2002

Web Applications Architect and Technical Lead                                                                                                                                          Seventh Wave Technologies @ Alpharetta, GA

Corporate Webmaster and SAP Basis web enablement, Venture Capital Team

Project lead for prototype development that lead to venture capital funding of $11 million.  Manage all phases of product development life cycle for SAP BASIS Managed Services application.  Designed graphical user interface, developed Cold Fusion web tier (FuseBox design), and developed Java components to consume data via Publish/Subscribe mechanism from IBM WebSphere / MQSeries messaging infrastructure.

               June 1999 to October 2000

Webmaster, eCommerce Applications Architect and Technical Lead                                                                                                     Solunet Corporation @ Palm Bay, FL

Director of Corporate Web Development: Responsible for all web-enabled corporate applications including solunet.com, all intranet applications, and multiple extranet applications developed using Cold Fusion. Responsible for developing a web hosting business for online purchasing, configuration, and maintenance of routers; resulted in web hosting solution sales to Motorola, Comcast, and RCN Corporation. Manage all phases of product development life cycle for a wide range of corporate web sites including public web sites, secure intranets, secure extranets and workplace portals.  Developed shopping carts, search engines, sales compensation tracking, workflow, kiosk, and marketing web applications. Manage customer relationships and service requests with Clarity CRM.

              Jan 1998 to June 1999

Web Portal Applications Architect and Technical Lead                                                                                                                                 United Space Alliance @ Kennedy Space Center

Technical lead, solution architect, and project manager: Responsible for centralizing of USA Vertical Launch Operations department intranets (unified the proliferation of silo intranets together into a single inter-networked portal).  Developed a Cold Fusion / MS SQL Server database driven intranet application (NASA SRB (Solid Rocket Booster) processing facility electronic issue tracking system - a workflow application that allowed work in progress and open issues to be transferred from shift to shift and be accessible remotely by management via http).

                              1996 to 1997

Web Collaboration Applications Architect and Technical Lead                                                                                                                     USBI @ Kennedy Space Center

Project manager, analyst, and developer: Develop workflow application for the NASA SRB (Solid Rocket Booster) Flight Readiness program team.  This solution used Windows Media Player, PowerPoint, telephone conferencing and the http protocol to enable four geographically dispersed NASA facilities (Kennedy Space Center, Marshall Space Flight Center, Johnson Space Center, and NASA Headquarters) and desktop users to participate in the conference calls while making direct changes to the documentation.  Integrated high resolution digital photography, 3D CAD and video.

                              1995 to 1996

Web Bulletin Board Applications Systems Analyst                                                                                                                                       Johnson Controls @ Cape Canaveral Air Force Station

System and programmer analyst: Interface design, interactivity scripting, and intranet application to enable enterprise-wide messaging for Johnson Controls Facilities Maintenance contract fulfillment.

                             1994 to 1995

Current Expertise

Architecture and enterprise modeling

Enterprise architecture modeling with Software AG Aris and OMG ArchiMate.

Infrastructure and configuration management

Serena Application Lifecycle Management (ALM) v8, HP Openview, HP Network Node Manager (NNMi), VMWare VDirector and VCenter. Wire Shark network protocol packet analyzer; Charles Proxy web traffic analyzer (http, https); NMAP network scanner; Citrix Netscaler Access Gateway v9.3 (hardware load balancing).

Operating system

HP-UX 11iv3, MS 2008R2-64bit.

Database

Oracle 10.2.0.4, Oracle 11.2.0.3, SQL Server 2008R2.

Programming and application modeling

Java, JVM, JConsole, hprof, jhat, jmap, jsadebugd, jinfo, jstack; Oracle Java Management Extensions (JMX); C#, YourKit.Net Profiler; Version control with Apache Subversion v1.8, Git v.1.8 and MS Visual SoureSafe v2005. XLST, XPath and XQuery. Apache Cayenne data modeling. IBM Ecore Eclipse Modeling Framework (EMF) for UML2, BPMN2 (plus XPDL), and Semantic Business Vocabulary and Business Rules (SBVR) modeling. MS Visio and Excel for information sharing.

Web development

JSP, ASP.NET, JavaScript/ECMAscript. Apache Ganglia (i.e., Gmond, Gmetad, Gmetrics) and Oetiker RRDtool;

Enterprise servers and services

Documentum. Captiva InputAccel.  IIG Brava.  NSI AutoStore for Konica-Minolta multi-function devices (i.e., print, FAX, scan, etc.). LDAP (i.e., MS Active Directory). Service Oriented Architecture (SOA), Simple Object Access Protocol (SOAP), Representational State Transfer (REST), WSDL, XSD, and contract-driven web services (i.e., JAXB, JAX-WS). Network transfer and communication protocols (i.e., TCP, UDP, RPC, etc.) network hardening, DMV and firewall hardening, ESB gateway hardening; SFTP, https, and SSL secure file transfer; user authentication and encryption. Citrix XenApp v6 (X-Windows). Atlassian JIRA.

Desktop applications, heavy clients and applets

Unified Client Facilities (UCF) troubleshooting.  Documentum Application Connectors (DAC) troubleshooting.  Webtop privileged clients and certificates troubleshooting. XCP2 runtime http/https content transfer troubleshooting.

Current, New Skills Learning

CloudFoundry on Amazon (AWS, EC2) cloud and Windows Azure cloud virtualization. Security Information and Event / Log Management (SIEM/LM); Active Directory Security – System Center Operations Management (SCOM); Oracle BPEL Process Builder and Web Services Manager (OWSM). Localization (i.e., Spanish). F#, Ruby, and Python programming languages. Sharepoint Records Manager v2010. Big Data; IgniteXML; Hadoop; NoSQL; MongoDB, Drools; RuleML; RDF triples; Apache Solr. Connected Data Objects (CDO), OMG Meta Object Framework (MOF) and Object Constraint Language (OCL); Eclipse Acceleo Model-to-Text Transformation; Oetiker MRTG, SmokePing, and remOcular. IBM Support Assistant Workbench for Java v4 (Health Center, Diagnostic Tool Framework for Java, Diagnostics Collector, Interactive Diagnostic Data Explorer, Garbage Collection and Memory Visualizer, Dump Analyzer, Memory Analyzer with Extensions).

Past, Historical Expertise

Architecture and enterprise modeling

Sparx Systems Enterprise Architect, IBM System Architect (formerly Telelogic) and OpenText ProVision (formerly MetaStorm).

Infrastructure and configuration management

IBM Tivoli Network Manager, NetQoS Performance Center, OSI NetExpert.

Operating system

Sun Solaris, Microsoft NT.

Database

PostgreSQL, Informix, Sybase, MySQL.

Programming and application modeling

Docbasic (for Documentum), VB.NET, Visual Basic, Active Server Pages (ASP), PHP, Cold Fusion, Visual C++, MFC (Microsoft Foundation Classes). AdaptJ Trace Analyzer; Parasoft Development Testing Platform for Java.

Web development

IBM Websphere, JRun.

Enterprise servers and services

Documentum EDMS98 (3.1.2) 4i and 5.3.x (RightSite, Workspace, Desktop Client, Developer Studio, Documentum Application Builder, Webtop/WDK). MS Commerce server.  Oracle Siebel.  IBM Records Manager, Oracle Universal Records Manager (formerly Stellant), OpenText LiveLink Records Management, Autonomy Records Manager (formerly Interwoven), Computer Associates Records Manager (formerly MDY), ASG Electronic Records Management (formerly Mobius) and Iron Mountain Accutrac.

Desktop applications, heavy clients and applets

Adobe Flex & Flash, ActiveX (COM), RapidSQL, Crystal Reports, Business Objects, Cognos, MicroStrategy.