EXPERIENCE
Cognizant Technology Solutions (October
2014 – Current)
Senior Solutions Architect
Exchange Implementation/Migrations
· Design a large enterprise-level solutions upon
technical, application and business requirements
· Develop capacity planning, disaster
recovery, performance tuning and testing, logical and physical architecture
design
· Provide consulting to support hybrid
platform solutions and platform rationalization for customers.
· Consult/Architect migrations from old
Exchange (2000, 2003, 2007, 2010) to Exchange 2013 and Office365
· Consult/Architect migrations from Lotus
Notes to Exchange and/or Office 365.
· Develop “Trusted Advisor” relationship with
end user clients
· Provided detailed assessment of customer's
environment prior to migration.
· Coordinate and provide project plan
development.
· Develop detailed documentation for migration
plan.
· Provide development of deployment and test
plans
Active Directory consolidations, migrations
· Create plans to develop and execute complex
deployment scenarios
· Design/Coordinate Environmental changes –
consolidation, platform upgrades, and divestitures of Exchange and Active
Directory platforms.
· Understanding of Public Folder and PST
migration complexities.
· Extensive design and development of
Dell/Quest diagnostic tools
Catalyst Next, Inc (July 2011 – October
2014)
Senior Solutions Architect & Project
Manager
Project: The North Highland Company (February 2014 –
October 2014)
Senior
Consultant & Project Manager – IT Advisory, Corporate Performance
Improvement
· Provided Best Practice methodologies for TNHC four global
technology properties
· Execute, enhance and develop hybrid Exchange O365, Exchange
2013 On-Prem and Remote locations
· Managed and led team of consultants in executing several
on-time Exchange migrations (10-50k users) from Exchange 2010 to Office 365;
internally and externally
· Manage 4 Virtual Environments (VMWare ESX 5.5) –
Development, Test, Staging and Production
· Manage and develop Windows Azure remote BI infrastructure
· Design and implement Manage Engine management solutions
for Directory services teams, service desk leadership and IT management
· Plan Office Communications Server R2 migration to hybrid
Lync 2013/Lync Online solution for 40k users
· Plan Lync 2013 Office Deployments for remote clients;
manage project plans, project teams, deliverables, cost
· Work with IT Infrastructure Team to ensure quality of
coordinated projects and business needs
· Ensure servers and storage environments meet proper
performance, capacity and best practice needs
· Lead project planning, design and maintenance of IT
Infrastructure
· Research and lead implementation of new technologies to
improve the virtualization and storage environments
· Assist in DR planning, implementation and testing of
multi-site virtualization and storage environments
· Assist with planning and deployment of infrastructure
security measures
· Participate and Lead post-mortem meetings to discuss
outage occurrences, develop safeguards and implement/recommend any changes to
avoid recurring issues
· Facilitated User Acceptance Testing (UAT), ensuring that
all errors and problems were tracked; worked with engineering teams to
develop custom solutions for O365 & other network-based systems
environments
Project: Ernst & Young LLP (November 2013 –
February 2014)
Senior
Advisor – IT Advisory, Performance Improvement Practice (Hosted Services:
Lync, Exchange, Sharepoint)
· Assist EY leadership in shaping the IT
Infrastructure practice and methodologies.
· Lead and provide guidance on all aspects of
proposals, staffing, and managing IT Technical and Operations Management
programs/projects.
· Lead and provide guidance over a broad area
of technical architecture design and use.
· Lead and provide guidance with data center
operations control and facilities management.
· Lead and provide guidance on all stages of
technical development life cycles.
· Lead and provide subject matter knowledge in
lT governance, process and organizational improvement with respect to
industry leading frameworks (such as ITIL, CMMI, COBiT, PMI, Prince2, Six
Sigma, Lean, etc.).
· Perform IT assessments and building
improvement plans/portfolios and be able to convince, guide and advise Chief
Executive Officers on moving forward in the areas of:
o Networks and utilities, Desktop management,
Platform and storage management, Server management and consolidation,
Environments management, Internet/Web management, Operating levels
establishment, Operating systems and database experience,
Application/infrastructure performance and event monitoring, Third-party
sourcing and contract management
· Align technical operations with
application/service models across industry markets and leading IT process and
organizational re-engineering programs or project streams.
· Lead diverse project teams including client,
advisory, and third-party and across global regions.
· Define/architect IT services as they relates
to technology and operation processes with an ability to relate IT services
in business terms.
· Build business cases and justify IT
Technical and Operations Management improvements.
· Engage in practice building activities,
improving internal solution sets, methods and resources.
· Keep on the leading edge of innovation and
trends in IT Technical and Operations Management tools and techniques.
Project: Coca-Cola North
America Group / Atlanta (February 2013 – November 2013)
Active Directory/Office365 Exchange
Consultant, Certifications PM – 100k+ Users; Multi-Forest Deployment
· Development of Test/Dev, QA and Production GPOs and policy
directives/deployment
· Multi-domain consolidation / domain migration (KO / CCR)
· Develop Internal structure / restructuring and action plan
for EA / Solution Architecture teams
· Diagram new environment (project mapping / visio design)
· Lotus Domino / Notes R8 migration development to Office365
Lync/Exchange 2010 (Quest Migration Mgr) (95k users)
· Provide technical guidance, direction and expertise to
infrastructure teams
· Build of W2K12 and Certification of operations and systems
infrastructure
· Development of virtual test infrastructure
(Exchange/Lync/AD 2012)
· Active Directory PKI management / deployment
· Training of L3 Engineers and Administration
· Quest ARS migration re-architecture planning (Quest
Migration Manager / AD)
· Benchmark testing Hosted Exchange / Sharepoint 2013
· Development planning O365 Exchange/Sharepoint 2010 – 2013
· Transition development, Level 4 Support, Project Planning
· Script development, regression testing, proof of concept
· Facilitated User Acceptance Testing (UAT), ensuring that
all errors and problems were tracked; worked with engineering teams to
develop custom solutions for O365 environments
Project: NetRoadshow, Inc /
Atlanta (October
– February 2013)
Active Directory Architect & Project
Manager – 25k Users
· Assessed current environment & provide detailed
analysis (hardware & infrastructure)
· Replaced aged Windows 2000 domain
· Created design for Active Directory environment offering
redundancy and geo-dispersed sites/dcs
· Planned and executed migration from Active Directory 2000
(W2K) to Active Directory 2008 R2 (W2k8 R2)
· Connect isolated corporate Active Directory to remote Office365
(Cloud) infrastructure (Exchange & Lync 2010)
· Provide documentation (and diagrams) of new infrastructure
· Train IT team and IT management on MS Active Directory
best practices
· Execute domain name rename within corporate environment
· Execute DC replacements in remote sites\
· Manage Dev / Test Amazon AWS environments (deployment,
configuration)
Project: Ricoh Americas
Corporation
(February 2012 – October)
Senior Microsoft and VMWare
Engineer/Architect (Consultant) – 22k Users
· Lead Management of Exchange 2007 infrastructure and Lotus
Domino 8 migration (QMM; Notes – Exchange)
· Management of Active Directory (Migration, Architecture
design from 2003 – 2008)
· P to V conversion of legacy servers (acquisition) or V to
P, as required by LOB (design, architecture, development & project plan)
· Configuration recommendations for AD re-design (forest
integration)
· Disaster recovery design and project plan for new
infrastructure
· Upgrade of Virtual VMWare ESX environment (3.x, 4.x, 4.1
VSphere to 5)
· Upgrade of Virtual VMWare Hosts (technical) and Guests as
required by LOB
· Migration of Virtual VMWare Guests to new virtual
environments
· Implementation of P-V and V-V (migration plan and
development) into VSphere 5 infrastructure
· Heavy use of VMotion and Platespin (Novell) technologies
to manage VMWare
· Work closely with application teams and developers on new
requirements that may be required by software/hardware/OS changes (as
necessary)
· Heavy documentation and delivery of OS migration/AD
migration/Exchange to Domino migration plans
Project: State of Georgia,
Department of Labor (September
2011 – February 2012)
Senior Microsoft Engineer (Consultant) –
17.5k Users (DOL/DOH)
· Management of AD/Exchange 2007 environment
· Architected migration/solution from Exchange to Microsoft
BPOS/Office 365 infrastrucutre.
· Implementation of Microsoft Sharepoint 2010 (Architecture
and Design) and migration of data to Office 365.
· Management / Conversion / Maintenance of all IIS
environments (migration to IIS 7.5)
· Management / Maintenance VMWare ESX 4.0 environments
(architected solution to VMWare esx 5)
· Management / Maintenance of all Windows server
environments
· Microsoft Hyper V-2008 & 2012 Lab Testing
· Development of Roadmaps and Technical Project Plans for
Infrastructure Development
Project: BrighTree –
Lawrenceville, GA (August 2011)
Exchange 2010 Upgrade
·
Designed, managed and developed
migration plan for Exchange 2010 messaging environment in order to maximize
benefit to the organization (new implementation, performance tuning, system
upgrades, monitor server logs and mail flow)
·
Re-Defined Outlook monitoring and
system standards for the enterprise Designed and implemented the
infrastructure supporting the messaging environment.
·
Provided performance tuning for
the Spam filter system & Mail Security systems (Postini)
·
Provided end-user support
documentation and long-term training tools
·
Provided final level of escalation
for Exchange 2010/Outlook and legacy Lotus Notes technical issues
·
Implementation and maintenance of
system center family (SCCM, SCOM, DPM)
·
Implementation and maintenance of
OCS/Lync in a large environment
·
Implementation and maintenance of
SharePoint 2010 in a large environment
·
Provided management reports,
overview and outline for implementation process
·
Mentored, directed and managed
team members within guidelines of new implementation
·
Developed migration plans for
Exchange 2010 solution from Virtual infrastructures to HP blade hardware
Project: Triple Crown Media,
LLC – Lawrenceville, GA (July 2011)
Exchange 2010 Implementation/Migration
·
Developed migration plan from
Google Apps (Standard Edition platform) to Exchange 2010
·
Executed mail migration utilizing
Quest Migration Manager
·
Designed, managed and developed
migration plan for Exchange 2010 messaging environment in order to maximize
benefit to the organization (new implementation, performance tuning, system
upgrades, monitor server logs and mail flow)
·
Re-Defined Outlook monitoring and
system standards for the enterprise Designed and implemented the
infrastructure supporting the messaging environment.
·
Provided performance tuning for
the Spam filter system & Mail Security systems (Postini)
·
Provided end-user support
documentation and long-term training tools
·
Provided final level of escalation
for Exchange 2010/Outlook and legacy Lotus Notes technical issues
·
Implementation and maintenance of
OCS/Lync
·
Provided management reports,
overview and outline for implementation process
·
Mentored, directed and managed
team members within guidelines of new implementation
·
Developed migration plans for Exchange
2010 solution from Virtual infrastructures to HP blade hardware
SunTrust Banks, Inc
Lead Integration Engineer/Infrastructure
Planning Manager 3 (AVP) (Atlanta, GA, July 2009 – June 2011)
PLATFORMS
Hardware Platforms: Sun, HP, IBM Servers,
Cisco, VMWare, Hyper-V
Storage:
SAN Storage, iSCSI, Hitachi, IBM SVC
Operating
Systems: Win 2000, Win Server 2003 Ent, Windows 2008 R2
Functions: Failover Clustering, SQL
Configuration and Management, Active Directory
Networking
Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
Mail Security: Cisco IronPort
Day-to-Day Service Management
·
Facilitated, managed and
administered Windows Server 2000, 2000 Advanced and Server 2003 Enterprise
servers enterprise wide
·
Facilitated, managed and supported
Windows-based Enterprise web applications
·
Managed wide-spread Enterprise IIS
infrastructure, patching and development
·
Managed long-term, wide-spread and
integral projects (from an Intel & Engineering scope)
·
Developed schema and scope for
Intel server management and resource planning
·
Designed and implemented the
infrastructure supporting the messaging environment
·
Provided administration of spam
filter system & Mail Security systems
·
Provided end-user support and
training
·
Provided support for MS SQL Server
2000, 2005, 2008
·
Provided MS Clustering
documentation, architecture and support for 2+ nodes
·
Provided Installation upgrades and
support for IIS 6 & 7
·
Supported IP Based Services (LDAP,
DNS)
·
Supported 10,000 + VMWare ESX 2.5,
3.0, 4.x (vsphere) Server Architecture (in 5 separate in environments)
·
Implementation and maintenance of
system center family (SCCM, SCOM, DPM)
·
Microsoft Hyper-V 2008 Lab Tests /
Training
·
Implementation and maintenance of
OCS/Lync in a large environment
·
Implementation and maintenance of
SharePoint 2010 in a large environment
·
Provided final level of escalation
for Exchange 2007/Outlook/Lotus Notes technical issues
·
Provided performance tweaking and
management objectives for Exchange 2007 environments
·
Provided management weekly/monthly
reports
·
Managed repository for server
remediation’s and migrations
·
Mentored, directed and managed
other team members
Day-to-Day
Personnel Management
·
Manage team of 10-12 contract
engineers on various projects
·
Provide leadership, documentation
and mentorship to contract employees
·
Work with work plan management to
define work plans and detailed resource scope utilization for contract
employees
·
Assign rotational on-call duties
for support of project-based support
·
Provide rotational calendar
schedule for project based work
Day-to-Day Process/Project Management
·
Provide project leadership to
three project coordinators for production, QA, dev/test environment
management projects, including: budget control/constraints; production
timetable; accurate status reporting and client/project team coordination
·
Provide leadership, documentation
and mentorship to internal resources
·
Maintain bug tracking database and
issues log
·
Design systems to collect,
organize and display electronic correspondence to increase client
satisfaction and management expectations
·
Initiated and implemented
web-based SharePoint site tools for clients/project sponsors to analyze and
review updates
PRG-Schultz International, Inc, Atlanta, GA
Senior
Messaging Engineer/Architect – Manager (January 2009 – July 2009)
· Key Project: Lotus Notes > Exchange 2007 Migration,
4,000 users
Cbeyond, Inc, Atlanta, GA
Senior Messaging Engineer/Architect (March
2008 – January 2009)
PLATFORMS
Hardware Platforms: Sun, HP, IBM Blades,
Cisco
Storage:
SAN Storage, iSCSI
Operating
Systems: Windows Vista, Windows XP, Win Server 2003 Ent, Win Server 2008
Networking
Technologies: LAN, WAN, DNS, TCP/IP, VPN, SNMP
Mail Security: IronPort (MTA) Layer
· Hosted Messaging/Collaboration (HMC) – Exchange 2007
· Implemented Hosted Exchange Organization for 200,000+
users
AT&T Global Network Services, Inc,
Alpharetta, GA
Sr. Systems Manager, Managed Hosting
Operations – (November 2007 – March 2008)
VISICOM INC, Atlanta, GA
Help Desk System
Manager, Technical Support Operations – Radio (April 2006 – November 2007)
Technical
Support Manager
(Aug
2004 – April 2006)
Columbus State University, Columbus, GA
System Analyst II – Specialist (Jan 2006 –
Aug 2006)
AT&T Services, Inc
Technical Engineer, (Dec 2002 – Aug 2004)
EDUCATION
Georgia State University
Communication,
Journalism, 2005 - 2008
CERTIFICATIONS
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Engineer