Incoln Corporation

Project Manager   (Contract opportunity ending 06/2015 – 03/2016)

                                               Store-Front Apps for 99 Only Stores, Walmart, Target

(eBusiness/eCommerce)

.  Monitored IT Infrastructure for Store-Front project visibility, measured timeliness, profitability and customer satisfaction.

.  Thrived and lead teams to solve complex enterprise projects and client services (Mitel voice-over-ip, Avalanche, Microsoft……)

.  Provided thought leadership for project management fundamentals, technology, systems design & iterative development. 

.  Provided periodic dashboard progress reports including detail on schedule, cost, scope, and issues.

.  Identified and assisted in resolving and escalating issues for Store-Roll-Outs and Pilot program.

.  Provided Business Market research, and worked with End-Users, Offshore/Onshore/Onsite, Stakeholders and Users Accounts.

.  Managed Project CAP, and Expense Budget, CR Change Request, Project Framework, Scope Change, and Cost Structure.  

.  Improved quality and increased project velocity stakeholders and communications.

.  Oversees the planning, execution and delivery of assigned projects for global brand communications and the North American region.

. Interacted with Global Creative Operations team and connected with creative, advertising, public relations and digital storytelling

   practices at the ground level.

. Positioned and interacted with select departments that requested supporting global brand strategy.

. Responsible for maintaining effectiveness in all areas of project management: project scope, budgets, timelines, crisis management,

   production and delivery. Oversees projects including digital, print, photography and video while working with internal creative,

   production and agency partners. Defined project scope, timing and deliverables.

. Managed project development from beginning to end, including major milestones.

. Communicated project expectations to team members and stakeholders in a timely and clear fashion.

. Updated status reports and conducts status meetings as required and ensured all campaign assets align.

. Liaised with stakeholders, internal clients and creative operations (creative and production) and agency partners on an ongoing basis.

. Supported global brand governance by routing concepts and production content / asset management for posters, banners, retouching,

   rough cuts and staging links) and obtained proper approvals at each milestone.

.  Positioning/developing/implementing product marketing plans for complex products/services and achieved business objectives.

.  Evaluated competitive offerings, and developed action plans to ensure a healthy product/portfolio.

.  Worked cross-functionally throughout the life cycle to ensure the marketing plan initiatives are executed effectively.

.  Key accountabilities: Launched innovative and competitive products and services (local, national, international, and partnerships.)

.  Provided cross-functional support (Sales, Care, Base Management, Web, Finance, Marketing, Brand, and Media) 

.  Communicated customers’ responsibilities to ensure they are an active participant as required for a successful project.   

.  Managed and ensured quality implementation by internal/external resources included contracted professional services.

.  Used project management financial tracking tools provided and consistently evaluated the profitability of the projects assigned.

.  Responsible for project review meetings with IT Program Manager, created Metrics, and Governance.

.  Developed product strategy, worked with the software engineering team.

.  Creative personality, and delivered results in a dynamic environment for Front-End, and Back-End IT Infrastructure projects.

.  Developed RAID Risks, Assumptions, Issues, and Dependencies for each projects throughout project’s life cycles.

.  Managed Enterprise PMO Project Management Office and lead largest strategic business and technology initiatives.

.  Covered cross-functional initiatives of variety of domains including Information Technology, Global Business Operations,

   Investment Operations, Sales and Marketing. Built deep subject matter expertise in multiple domains and Covered Security

   & Risk, Infrastructure, and Platform portfolios.

.  Drove and Drawn to innovation for constantly strive to find a better, faster way leading diverse teams to deliver impactful change.

.  Provided thought leadership for project management fundamentals, technology, systems design & iterative development.
.  Enjoyed building lasting relationships with business partners, negotiated and worked alongside vendor partners. 
.  Made an impact to deliver mission-critical projects, used strength in leading teams, collaborated to solve problems and drove

   for results. Tackled multiple types of projects, some concurrently, lead teams in a matrixed environment and throughout

   project's stages, from planning to post launch production transition support.

.  Worked with complex environment with project teams, external parties, business partners and other stakeholders.

.  Brought clarity and structure to ambiguous problems along the way and escalate-risks when needed.

.  Effectively communicated and provided clear direction, set the tone for project teams and drove their activities.

.  Worked with IT and business teams to ensure that delivery expectations are developed, managed and met. 

.  Expertise in complex application project delivery from proposal development to post-implementation close-out.

.  Demonstrated ability building high-performing project teams, and to conduct business impact and cost/benefit analysis. 
.  Tracked record in providing thought leadership and executing on project management best practices.

. Managed BI Business Intelligent plans and schedules, ensured corporate alignment with the organizations strategic objectives.

.  Defined project proposal, project objectives, project operational independent of one another and project scope.   

. Monitored project metrics for significant deviations in quality, cost, or schedule.

. Assisted in establishing and improving Software Security SSL project management methodologies, procedures and policies.

. Coached and mentored individuals on the project teams and provides feedback on performance to their leaders.

. Adhered to Project Management Office policies, procedures, and methodologies.

. Oversaw client/customer relations to ensure that service expectations are developed and met.               

.  Performed and Monitored Risk Management, Resource Management, and Budget Management. 

.  Managed product planning, quality plan, risk register, action item list, key milestone chart, weekly status report, weekly project board

   Meetings, weekly project team meetings, weekly IT team meetings, monthly / quarterly sponsor meetings, clarity project tracking

   Database (milestone, cost, risk, status updates), and benefit delivery plan.

.  Managed project milestone, cost estimation and forecasting. Managed project for Big Data (Predictive & Descriptive Analytics)

.  Defined project scope statements, product and resource plans, and budget. Managed project for Data Warehouse (DW) 

.  Created project plan and schedule, and gathered factors, and provided status reports.

.  Assessed and managed project risks, identified risk to project success, created risk and issues logs, resolved conditions adversely

   affecting on-time performance, profitability and customer satisfaction.  

.  Defined metrics – identified measures for success related to delivery of the project.

.  Managed, organized, maintained project portfolio and delivery process. Coordinated, scheduled tasks to team and being focal

   central point of contact for internal/external resources.   

   Managed Analytical Analysis with team over Amazon Cloud Based Services over data-warehouse expansions and monitoring.

.  Executed projects for Software Security Protocols, Authentication Token, Hash Tables, Cache tables, Cypher-key, Public

   and Private Key, Data Encryptions, Data Authentications, Socket Security Layers and protocols.

. Managed 5 to 6 projects from 2 weeks to 6 months duration sprints and improved project lifecycle content and processes. 

.  Executed strategic delivery framework during initiating, planning, execution and delivery phases for deployment and implementation.

. Established strategic plans for subset of projects of high business complexity. 

.  Created and maintained project plan with clear tasks, ownership and deadlines.

.  Developed financial projections, worked with the business to gather requirements, prioritized and translated into Epics and User Stories.

.  Oversaw projects within the software engineering teams and coordinated interdependencies between projects.

.  Evaluated software products performance and recommended enhancements and changes.

.  Passionate for technology and about delivering solutions for business challenges.

Toyota TMS/TMC / (MindTree Ltd. business partner)

Project / Product Manager (contract Completed 01/2014 – 04/2015)

(Automobile Manufacture, eBusiness/eCommerce)

                    Worked with Digital project management (online campaigns, digital marketing, demand generation, paid search...)

.  Drove Growth, Enhanced Cost Management, and Addressed Risk Management.

.  Tasks included Initiation, Planning, Execution, Monitoring, and Project Closure.  

.  Naturally drawn to product innovation (Asset /Content Management) and constantly strived to find a better and faster way.

.  Identified new business opportunities both internally and externally.

.  Owned key success metrics across the portfolio including revenue, attach rate, and margin targets.

.  Responsible for building comprehensive and effective launch strategies focused on customer experience and product positioning in

   Market. Ultimately resulting in the attainment of sales goals.

.  Analyzed channel performance and drive enhancements and optimization across various touch points including Sales, Marketing,

   Care, Web, and Product.

.  Responsible for managing the development of product requirements. Market plans, product launch activities, and life cycle management

   of the assigned products.

.  Project Roll-Outs and delivery to End-Users, and Account Managers.

. Managed projects in Cloud AWS Amazon Web Services, MS Azure, and DMS Document Management Systems.

.  Wrote FRD Functional Requirement Documents, and BRD Business Requirements Documents.

.  Interacted with cross functional team of legal, marketing / sales and vendor management teams.

.  Managed RFP Request for Proposal of procurement for service and business proposal as well as RFQ Request for Quotation and

.  RFI Request for Information. Developed RAID Risks, Assumptions, Issues, and Dependencies best practices for all projects. 

.  Provided daily leadership and direction to assure quality and delivery of results.

.  Managed to key goals and objectives of each project. Managed project for Internal/External End-Users, Offshore/Onsite accounts.

.  Helped and managed cross project dependencies.

.  Worked with Digital products (DAM) Digital Asset Mgmt. and delivered to Japan’s market. 

.  Established and monitored project plan/milestones/release roadmaps for Ad-Planner story front application; meta-data, digital asset.

.  Managed risks identified to critical delivery dates maintain risk log, communicated status and issued to project team.

.  Published and maintained status reports and issue logs. Negotiating and working alongside vendor partners.

   Worked with search engine and enhanced performance.

   Define business requirements and reviewed design docs products, and define product specification for new products.

.  Managed Data-Center Database farm for Japanese and Far East Asia clients.

.  Facilitated steering committee meetings as needed.

.  Defined and validated project scope which included: analysis, identified project priorities, requirements, and deliverables.

. Reviewed project / product schedules, planning documents, coached Agile Scrum to team of PM, and Led Project Kickoff Meetings.

.  Managed projects by using standard PMI project management methodology and decision matrix.

.  Managed communication project status to customers, stakeholders, team members regularly throughout the project and ensured support

   and alignment to user communities, project teams IT departmental roadmaps.

.  Managed Wire-Frame requirements/specifications for new product features and additions to existing features.

.  Reviewed SOW Statement of Work, RFP Requirements for Proposal, RFQ Requirements for Quote and Vendor Selections. 

.  Led projects with Amazon Cloud Web Server (multi-media, social media)

.  Completed products for Tablet, iPhone, Android, iOS Apple, OS Windows, Web Applications HTML5.

.  Managed, review SOW Statement of Work for established business development and 3^rd party vendors (Aspera, Amazon

   Cloud Web Services, 5^th Kind DAM Digital Asset Management, Succhie, Conil, Attick, Beyond Curious, Softnas, Talend

   Open Studio data management; with that increased revenue by 3.72% of overall for corporate in the 4^th quarter 2014.

.  Launched multi-media product campaign to market that included weekly release projects to MS Internet Explorer IE,

   Google Chrome, Mozilla Firefox, Apple Safari web browsers product campaign.

.  Identified and tracked mitigation actions intended to reduce identified risks, as well as tracking and reporting on changes in key risk

   indicators. Managed PMO Project Mgmt. Office, PPM Project Portfolio Mgmt., PQM Project Quality Mgmt., PLM Project Life-Cycle.

.  Delivered products for AdPlanner (store-front) Web Application, Content Mgmt. CM, and Client Relation Mgmt. CRM.

. Performed and reviewed Service Level Agreements (SLA). Product planning and control for medical devices (sensors monitor)

.  Executed product for Multi-Media (voice, video, text, banner, posters, and pdf, textual…) 

.  Managed product for video standards such as MPEG and DASH, CA, DRM, STBs, and CDNs 
.  Managed products for object-oriented design and development, Java, J2EE, SOAP, RESTful web services. 

.  Managed Information Technology Infrastructure Library (ITIL) and Data-Center projects.

.  Managed and logged issues/flows in JIRA and Kanban visualized workflow on virtual whiteboard.

.  Created Statement of Work SOW, WBS Work Breakdown Structure, and PMBOK Project Mgmt. Body of Knowledge reports.

.  Performed project planning and identifying the needs for appropriate environments; coordinate the establishment of

   appropriate project environments for Java Web Base Services, .Net and J2EE Applications.

.  Managed project for Mobile Applications Wireless, Websites/Web Applications and Technologies (HTML, HTTP,

   AJAX, XML, XSL) and Worked with e-Commerce and store systems and Web Services SOAP, RESTful protocols,

   JSON, JUint, JMeter, JBOSS, Apache/Tomcat, iOS, Android and aligned IT services with business needs.

   Web Intelligence (WebI), Crystal Reports, Business Objects (BOBJ), Gap Analysis for end-user requirements, Explored SAP

   business content components to determine best fit for user requirements.

   Multi-dimensional models for purchasing and deliveries, schema data modeling techniques.

Fox Network. (Long Beach Agency) Los Angeles, CA

Project Manager (contract opportunity 01/2012 – 12/2013)

 (Media / Entertainment Industry)

.  Defined project scope, size via project charter, developed project schedule, tracked progress and changed (MS Project).

                   Worked on component of projects: Proposal, Planning, Budget, Resource workers, and Process.

                   Worked with Digital project management (online campaigns, and digital marketing)

.  Prioritized new products/features.

.  Worked with design team to develop and iterate on new products/features.

. Launched product and monitored criteria for integration testing, alpha, beta.

.  Managed product schedules, project plans, scope statements, cost estimation, resource plans, risk/issues logs and status reports.  

.  Managed scope definition and assisted in the scope changed process and resolution of functional roadblocks.

.  Risk & Issue Management - developed and managed project risk and issue management plans.

.  Wrote and executed BRD Business Requirements Documents.  Interact with Payroll, HR, Finance, and Vendor Management.

.  Identified risks and coordinated risk mitigation and resolution, identified issues and coordinated issue resolution.

.  Managed Migration Project for web servers, application servers of global clients.   

.  Performed security risk management, forecasting, and cost benefit analysis.

.  Triaged defects and conducted defect review meetings, roadmap reviewed, Story definition, Story point estimation.

.  Worked with Wire-Frame, Platform and Frameworks of Architectures and Design projects.

.  Tracked product and project story readiness raised relevant issues to other stakeholders.

.  Owned project burn up/metrics (velocity tracking/forecasting), (focused on removing internal blockers)

.  Facilitated all iteration planning sessions, Iteration Open/Close, and daily standup meetings.

.  Process Improvement with formal requirements expression methods such as Use-Cases, User Stories, Traceability Matrices,

   FSM; Financial Statements Metrics, BDS; Break Down Structure, BDDP; Break-Down Documents Process, CC; Change Control,

   ASP; Agreement Structures Processes, PE; Product Expense, IOE; Identify of Expense, SOW; Statement of Work, PCP; Product

   Control Planning, RCA; Root-Cause Analysis Action, BRD; Business Requirements Documents, FRD Functional Requirements

   Documents. Managed 5 projects with multi-tiered software developers of JBoss, Apache, Tomcat, Java, and Web Services.

.  Guided the development of system requirements and design specifications.

.  Directed efforts to refined conceptual systems design requirements into the technical design.

.  Modified schedules and plans as required fitting the set priorities of the organization.  

.  Participated in workflows, reviews and approval processes for project deliverables with Onyx and FACTS Application.

.  Managed Cloud Based Services, DMS Document Management Services, searched engine projects for product on-line,

   catalog update, price engines, redirected webs site, and site-map.

. Balanced project workload and managed project team members across all projects. Managed negotiate with vendors and contractors.

.  Communicated project status, recommended actions and determined priorities with the Business and IT stakeholders.

.  Established appropriate project control, processes, standards and procedures.

.  Managed products with On Air, Digital Video and Display Advertising.

.  Managed audio, video, media content, MetaData, digital asset management (DAM) projects; consisted of storage, retrieval,

   cataloguing, annotation, ingestion, distribution of digital assets, digital photographs, animations, music, videos, and Social Media.

.  Launched products to market with multi-media DAM and renaming, backing up, rating, grouping, archiving, optimizing,

   maintaining, thinning, and exporting files.

.  Managed product for Android Mobile Applications, iOS, Web applications and development projects, that included technologies

   (HTML, HTTP, PHP), and Web Services SOAP, RESTful protocols.

.  Product Line Strategy: guided team of Web Services Apps and .Net Analytics projects to completion of multiple projects

   concurrently and with that increased %13 in productivity. Worked with Onshore/Onsite-Offshore Models.   

. Worked with SOW Statement of Work and constraints of budget, schedule, scope, managing risk and ensuring adherence

   to established processes and methodologies, and assessment analysis and review, and finally execute vendor evaluations.

.  Managed Agile Scrum Master projects from small, medium, to large-scale projects assessments, executed of consisting of

   multiple projects and programs concurrently included e-Commerce, Web Applications, Cloud based Services which increased

   7% productivity with overall projects.

   Worked on reporting requirements, purchase order summary, purchase order details, sales order summary, sales order details  

   and invoice details, and message transmission reports.

Medtronic Minimed, Inc. (AT Tek Agency) Northridge, CA

(HealthCare, Medical Device, and Insurance Company)

Project / Product Manager (contract opportunity 01/2011 - 12/2011)

Product schedules, Detailed project plans, Project scope statements, Cost estimates, Resource plans, Risk/issues logs, Status reports.

.  Worked with internal/external and International clients for delivery of products. 

.  Managed multiple high-level clinical projects. Worked with various Algorithms and Logic tables to Identify Frameworks.

.  Defined project methodology and deliverables. Managed Internal/External projects for Data-Center, and End-Users accounts.

.  Managed project design for cardiovascular Care-Link Encore Programmer Vitatron Monitor, Diabetic Monitor and Sensors.

.  Participated in project design, implementation process for CardioNet sensor, electrodes, and monitor which approved by FDA.

.  Interacted with marketing/sales and legal team. Project Roll-Outs and delivery to End-Users.

.  Managed large SDLC project including 4 project managers with strategic planning and objectives for organization.

.  Led integration of consistent project management methodologies and terminology within the Healthcare.

   Worked with Risk and Compliance framework helped enterprises achieved compliance and managed risk across the organization.

.  Reduced complexity eliminated duplication of effort and improved the effectiveness of risk and compliance management activities.

.  Transformed Governance, Risk and Compliance, Enhanced Risk Management, Data and Right-Sizing Audit and Monitored.

.  Led Agile Scrum Master with multiple projects concurrently.  Used Mindro Apps similar to Epic MyChart for medical records.

.  Managed project and processes with compliance and auditing guidelines and regulations; included working with FDA Federal

   Food & Drug Administration, GMP Good Manufacturing Practices, cGMP, and GxP for Pharmaceutical product guidelines.  

.  Managed activities for assigned programs/projects; included Activity sequencing and planning, Resource planning and

   management, Project scheduling, Financial/budget management, Quality control, Risk/issue management, scope/project change

   management, PPM Project Portfolio Management, PQM Project Quality Management, PMO processes and procedures and HIPAA.

.  Interacted with service providers, vendors, and 3^rd parties. Managed Product planning and control for GxP and healthcare industries.

.  Launched multiple IT security projects across different security technology solutions and platforms.

.  Managed project initiation and plan, scope management, issues lists, sub-team status reports, communications and resource planning,

.  Tracked all bugs and maintained the change request database. Migration projects for WebSphere, WebLogic, and JBoss.

.  Organized and facilitated Sprint/Release Planning, Daily Scrum Meetings, Sprint Review Meetings, and Sprint Retrospective Meetings.

.  Created and managed the Product and Sprint Backlog and corresponding Burn down Chart.

.  Tracked and communicated team velocity and sprint/release progress. Worked with Use-Cases, User Stories, and Traceability Matrices.

.  Performed risk management, forecasting, and cost benefit analysis.

.  Responsible for PLM; Product Lifecycle Management from design, SDLC, manufacture, service/support, and CRM; Customer

   Relationship Management, and SCM; Supply Chain Management, and ERP; Enterprise Resource Planning.

.  Participated in corrective action and problem solving, project planning, analyzing, evaluating frameworks, tools, data quality

   and reporting framework of certain data anomalies.                                 

Aspen. (AA Agency) San Diego, CA

System Software Project Manager (contract opportunity)  01/2010- 11/2010

(Database Driven Enterprise)

Product schedules, Detailed project plans, Project scope statements, Cost estimates, Resource plans, Risk and issues logs, Status reports.         

   Managed Infrastructure Data-Center Projects, Worked with stakeholders for roll-outs IT projects.

.  Managed project NetApp Storage and Automotive Small, Medium and Large Scale Network Enterprise Application Deployment.

    Onshore/Onsite-Offshore Model

   Managed Data-Warehouse projects TOAD, Mongo DB, MySQL, and Oracle DB.

.  Performed product planning, tracking, and oversight to ensure projects are completed on schedule and within budget.

   Used analytical skills to optimize the fabric of business processes that drove the organization.

   Offered the best in class services to address challenges and capitalized on opportunities across organizational functions for clients

   world-wide in diverse industries. Provided Business Process services providing off-the-shelf, optimized business process solutions

   to improve service levels, reduced costs, streamlined processes and gained efficiencies.

.  Managed Scrum Master projects application software. Increased 7% productivity within 2^nd quarter 2010

.  Presented product status update to Executives, VPs, and Directors.

.  Assisted in implementation of Enterprise Governance, Risk and Compliance (eGRC) tool to support the Risk Management program.

.  Managed product scope, developed project schedules and budgets, managed risks, ensuring project quality, managed 3^rd party

   vendors and system integrators, PeopleSoft Apps. Lead migration SAN Storage projects for corporate.

.  Managed Use-Cases, User Stories, Traceability Matrices.

.  Managed e-Commerce projects with .Net, JBoss, Middleware, SAP Business intelligence components and IIS Server.

.  Managed product for Service-Oriented Architecture (SOA) application retrieving an online client’s advertising

   Statement and used Web Services Definition Language (WSDL) protocol.

.  Performed risk management, forecasting, cost benefit analysis

.  Responsible for Data warehouse projects. Worked with Admin Tools such as Jira/Greenhopper to monitor, generate, log,

   managed and tracked the issued trouble tickets and resolutions. Experienced with Visual Studio Testing Tools,

   (MSF) Microsoft Solutions Framework, Microsoft Application Lifecycle Management (ALM), Microsoft Team

   Foundation Server for Project Agile software development.

.  Managed Migration Projects WebSphere, WebLogic. Managed project for SAN Storage, Data Warehouse.

.  Effective relationships with stakeholders, peers, vendors, throughout the organization, including company leadership/executives level.

Smith Micro Software (Dell / HP Projects) Aliso Viejo, CA

(Wireless Technology, MBB Mobile Broadband, GPS, Bluetooth)

Product/ Program Software Security Manager (contract opportunity, Wireless WiFi, Mobile-Broadband MBB 01/2009- 12/2009)                                                               

   Strategic leadership role across the whole business. Evaluated the impact of business decisions, managed problems at organizational

   level and identified opportunities for sustainable, profitable growth.

.  Led efforts in creative approaches to problem solving and quality deliverables were supporting business needs.

.  Responsible for QA Unit and Data Mapping Test for software security of Wi-Fi, Mobile Broadband, GPS and Bluetooth.

   Constructions of network deployment and integration of wireless systems. Experience with Visual Studio Test Tools,

   (MSF) Microsoft Solutions Framework, Microsoft Application Lifecycle Management (ALM), Microsoft Team Foundation

   Server for project agile software development and Microsoft SQL Server and ad hoc query.  

.  Responsible for PMO Project Management Organizations and PLM; Product Lifecycle Management from design, manufacture,

   service and support. Worked with VMware virtualization to mobile devices (iPhone, Tablet)

.  Managed project for WIFI security features (e.g. access-lists, WPA, TKIP, LEAP, CCKM VACLS, Firewalls)

   802.11a/g/n, WLC, CAPWAP, LWAP, Cisco wireless networks (AIR-OS, IOS-XE, WLC, 5508, 2504, 5760, 3850, 3759,

   4500X, 2911, Cat6500, Cisco Air OS. Wrote and helped Test Plans, and Test Cases for QA Team

.  Interfaced with Development team over flaws, errors, bugs / issues with multiple Microsoft Operating Systems and

   Applications. Performed risk analysis and risk management. Worked with Onshore/Onsite-Offshore Model.

.  Planned, prioritized and executed projects, includes project procurement, integration, time, cost, scope, planning and

   initiation. Managed Jenkins tools for tracing tickets and release and configurations.

.  Managed Android mobile devices JAVA Web Services programming application.

.  Reviewed technical documents and specifications with Sr. Architect Applications and Software Architect staffs.

.  Delivered advanced Next Generation Products: WIFI (Android), MBB mobile broadband, GPS, Bluetooth, Software

   Security Applications. Worked with Admin Tools such as Jira/Greenhopper to monitor, generate, log, manage and track

  Issues, trouble tickets and resolutions. Managed Algorithms and Logic tables to Identify Frameworks.

Clear Channel Communications/LAN International. Mission Viejo, CA   

Project Manager 01/2008 - 12/2008    

(Media / Broadcast Technology)

                                                 Worked with Digital Products (online campaigns)                                                        

.  Created project plans and tracked them to execution. Prioritized, managed, and facilitated project delivery within iteration.

.  Interacted with development team for .Net, J2EE development including Java environments, XML, and Web

   applications. Worked with Rally Agile project management tool track and methodologies to support new software design.

   Used Scrum Master, SDLC, Agile, and WaterFall methodologies for e-commerce products and services.

   Managed RAID Log, Risks, Assumptions Issues, and Dependencies for projects.

.  Managed BPM Business Process Management, Service-Oriented Architecture (SOA) application retrieving an online client’s

   advertising Statement and used Web Services Definition Language (WSDL) protocol. Managed VMware Fusion project. 

   Worked with Web Applications; including Workflow setup, Template Authoring, Content Publishing, Content Migration,

   Content Management, Archiving and Security, Custom component creation, Site-studio contributor/publisher/Designer.

.  Managed audio, media content, digital asset management (DAM) projects; consisted of storage, retrieval, cataloguing,

   annotation, ingestion, distribution of digital assets, and music. Projects involved with protocol for downloading, renaming,

   backing up, rating, grouping, archiving, optimizing, maintaining, thinning, and exporting files. 

   Wrote and distributed Test Plan and Test Process for System Test Engineering team. 

.  Controls all product activities for scheduling, estimating, forecasting, budgeting, monitoring, analyzing, and reporting costs.

.  Manages Change and Cost Control challenges, Risk Analysis, Risk Assessment, Risk Management, Risk Mitigation, and

   Scheduling. Forecasting and Workbench for projects. Worked with Viero and Fusion Broadcasting Applications.

.  Managed Admin tools Selenium, QTP, Agile Rally, Dev Track, Heat, Vault to monitor trouble tickets, issue and resolutions.

.  Worked on products with On Air, Digital Audio Advertising, and Business Intelligence (predictive analysis)

.  Using Scrum/Agile development processes and concepts within several SDLC Software Development Life Cycle.

.  Managed projects using Niku/Clarity, Rally, Clear Case, Clear Quest, Mercury Test Director, Peregrine, WinRunner,

   and RUP Applications, worked with bug tracking applications such as Vault, Dev Track, Heat, and Rally Applications.

.  Responsible for e-Commerce projects and used SDLC methodology, Project defect tracking, coordinated, executed and verified.

Argent / ACC Capital Holdings / Citi Group Bank. Irvine, CA  

Project / Product Manager 12/2004 – 11/2007

                                                (Financial / Banking Industry)
                                         Worked with Financial Market, Financial Institutions, Mortgage and Banking.

.  Managed several product lines programming languages JAVA, J2EE Web Base services and .Net projects/tasks simultaneously.

   Schedules, scope change and deadlines to eliminate constraints and ensure that company needs are met; e.g. Portal Project,

   BlackBerry Projects, SAN Storage, CM; content management, CRM; Client Relation Management Projects, and Mindro Security Projects.

. Implemented Data Integration, Implementation, and Migration Project of 3000 servers from California to Colorado branch.

   Managed projects for IBM Cognos Business Intelligence projects with 3^rd party solutions that included; Dashboards, Reports,

   Analysis, Data Visualizations, Mobile for planning, forecasting, and score-carding capabilities combined with Business Intelligence. 

. Implemented Agile Scrum Master and Waterfall Methodologies for .Net Web Applications and E-Commerce projects.

.  Managed Wifi (Android) mobile devices products for Title / Mortgage Insurance, FAFDAS Flood Insurance and Credit Insurance.

.  Interacted with cross functional team of legal, marketing / sales and vendor management, HR, compliance and audit team.

.  Managed Service-Oriented Architecture (SOA) design pattern projects in which application components provided

   services to other components via a communications protocol network, such as Web Genius, Web Loan Portal retrieving

   an online client’s credits statement and used Web Services Definition Language (WSDL) protocol.

.  Responsible for PLM; Product Lifecycle Management from design, manufacture, BPM Business Process Management, CRM

   Customer Relation Management, CM Content Mgmt., SCM Supply Chain Management, and ERP; Enterprise Resource Planning.

.  Performed risk management, risk analysis, forecasting and cost benefit analysis. Managed Service Virtualizations, and

   Citrix Servers. Managed projects for Account Receivable and Order Processing for flood insurance, title insurance, and home insurance. 

.  Managed WIFI Blackberry projects for CM: Content Management, CRM: Client Relation Management and Search Engine

   Pricing Engine, Web Engine, Loan Portal Engine, Web Portal Engine and more product lines.

   Managed projects for CRM Client Relationship Management, NetSuite, and ERP Enterprise Resource Planning.

   Managed projects with tools such as i.e. Remedy, Clarify, Niku Clarity, Rally, Mercury Test Director, Rational Clear Case,

   Clear Quest. Managed VMware virtual machines projects. MISMO compliant input/output files.

   Managed project in CM, CRM Business Intelligence (reporting, analyzing, score-carding, monitoring of events metrics)

.  Tracked project interdependencies, milestones and deliverables to ensure successful project launch.

.  Managed EDI, SAP, Java Web Base Services, WebSphere, WebLogic projects in accordance with Corporate’s guidelines,

   including schedules, communications and documentation. Worked with Client and Server side Algorithms/Logic tables to Identify

  Frameworks.  .  Communicated project status regularly to IT management and project stakeholders.

.  Delivered e-Commerce through SDLC large-scale projects on schedule, within budget and with good quality.

.  Responsible for product of Calyx Point Empower Apps, Web Loan Portal, Loan Genius Java Web Services, .Net and complex software system

   definition and requirements, based on design specification. Participated to develop of strategic roadmaps in the SDLC software industry.

.  Tracked and monitored project status, tasks, resources, and requests to insure a timely resolution to project.

.  Managed Android products for blackberry. Managed PPM project portfolio mgmt., PQM project quality mgmt., and PLM.

.  Worked with SDLC and Agile stakeholders to document and define the project scope, overall plan and approach.

Pacific-Coast Funding Inc. / HomeField Financial. Irvine, CA 

MIS Project Staff  05/2002 -11/2003

.  Interfaced with Account Managers, Account Executives and IT Department Staffs to resolve issues and ensure

   system performance. With that made MIS / IT Department to the top 7 best Department at main Corporate.

                 Supported 583 + End-Users.  Achieved Pin Awards and Recommendations letter.

  Offered an end-to-end suite of analytics and information management services to help organizations orchestrate business insights to

   enhance decision-making, financial management, regulatory compliance and operations management.

.  Managed projects for Business Process Management, Account Receivable, and Order Processing.

.  Providing weekly status updates and documentation on all projects (dashboard). 

. Managed migration project and resolved complex technical issues with Java Web Base Services and Software/Hardware

   OS WIN application system for failure. That increased the performance of MIS / IT Department by 27%.

.  Managed Service-Oriented Architecture (SOA) design pattern projects and VMware virtual machines projects.

.  Project tracking - Weekly time / cost / schedule tracking, identification and resolution of issues, status reporting,

   early notification of schedule changes and achievement of target dates.

. Managed migration project for e-Commerce, scheduled, allocated, constructively listened and interpreted

   user’s needs. Performed risk management, forecasting, and cost benefit analysis.

OptiWork Inc. Fremont, CA   

Lab Project Manager Global Strategic / Business Unit  02/2001- 05/2002

.  Reported to executive staff, VPs, and Directors in the estimation and planning of specific Road maps; that facilitated

   projects through multiple departments by 23%. Worked with Onshore/Onsite-Offshore Model.

   Supported Migration projects for LAN/WAN, MS Exchange 2000, Microsoft NT Systems, Windows 2000, XP, MS SQL Server.

. Managed projects and complied with FDA, HIPPA, cGMP, GMP, GxP compliances and regulatory and as well as ISO.

.  Managing SDLC assigned projects according to plan. Used past experiences to identify potential areas of improvement.

.  Implemented e-Commerce projects for new products and services. Product planning and control for manufacturing and labs.

.  Experience setting up NT Systems, configuring and installing software/hardware on Desk Tops, Laptops and Servers.

.  Achieved, build and expansion of implementation for System test and QA/QC, production, R&D labs

   with automation equipment’s. Modified process control, and quality control for production lab; with that

   saved company 13% within quarterly budget. Received recognitions from VPs and member of the board’s.
.  Performed risk management, forecasting, and cost benefit analysis. Managed PPM, PQM, and PLM.

Nortel Networks. Santa Clara, CA 

Jr. System Software/Hardware Product / Project Manager.  12/1997 - 02/2001

.  Managed projects for implementation and software coding of complex network infrastructure.

.  Supported 2000, 3000, 5000 Centellion switches with multi-layer protocols for LAN/WAN enterprise network.

.  Managed protocols of ATM, IP, IPX, Apple-Talk, FDDI, Fiber Optics Optical-Channel multi-layer switches 8000.     

.  Installed and maintained network monitoring and alert system using Site Scope and Big Brother software.

   Worked with Algorithms/Logic tables to Identify Frameworks of programming JAVA based language.

.  Used Smart-Bits and IXIA packet generator tester to measure switch’s aggregate, load and throughput performance.  

Fore Systems Inc. /Marconi Communications.  San Jose, CA  

LAN/WAN System Engineer  04/1995 -11/1997

.  Managed, ensured product reliability and that resulted in increase of profitability for major account for Multi-Protocol

   Power-Hub Switches 6000, 7000, 8000 series, and ATM Switch (ASX-1000, ASX-200 product lines), SONET, Passport

   8000 switch series with TDM (T1/T3), ATM, Frame Relay, IP (Ethernet), and Gigabit (Ethernet)

.  Managed projects relayed with Qo’S policy, Traffic Shaping and Traffic Policing for ATM protocol module in PowerHub

   7000 series. Worked with various Algorithms and Logic tables to Identify Frameworks.

   Product planning and control for network infrastructures and enterprise.

Lockheed Martin / Loral Space Range Systems. Sunnyvale, CA

System Engineer MIS Lead 09/1993 - 04/1995        

.  Installed, troubleshot, configured Network Operating Systems, PCs Desktop Support and maintained Multi-Protocol

   environments. Additionally installed, maintained Network segments, that added to the expansion of corporate

   employment. Increased by 63% within 19 months.

. Supported user’s applications and performance; with that increased %7 corporate productivity and received award recognition.

Promis Technology. San Jose, CA  

Sr. Technical Support Lead  07/1992 – 09/1993

.  Managed product planning and control for memory chips, and caches.

                                                                EDUCATION

University Degrees:

BS Bachelor of Science (Telecommunication / Computer Engineering) Capitol University, Laurel, Maryland, 06/1991

BS Bachelor of Science (Electrical / Electronic Engineering) Capitol University, Laurel, Maryland, 06/1990

BS Bachelor of Science (Mechanical Engineering) Naseri College of Engineering and Technology, 06/1980

AAS Associates in General Science/General Engineering/General Studies; Northern Virginia College, Virginia 06/1986, 06/1987

AAS Associates in Science, Engineering, General Science; Northern Virginia College, Virginia 06/1986, 1987

AAS Associates in TCP/IP, Project Management, Program Management, De Anza College, California, 06/1993, 1995, 1997, 1998

Certifications: PMP, Agile Scrum Master, Project Management; 2006, 2007, TCP/IP 1997, 1998, LAN/WAN 1995, 1996

Certifications: Agile Rally Software, Servers HP, IBM, Dell, Compaq, AST, Toshiba

Methodologies and analytical skills: Driven all aspects of a product entire life cycle rigorous, data-driven Sound business judgment:

e.g., SDLC, Agile Scrum Master and Waterfall.

eGRC Enterprise Governance: (Risk Management and Compliance Program for business solutions)

ERP Enterprise Resource Planning: {[Customer Service (CRM), CM, Sales, Human Resource, Accounting, Production (PLM),

                                                                   Distribution (SCM), Corporate Performance and Governance, Enterprise Asset Management,

                                                                   E-Commerce, Business Intelligence, Product Planning/Cost, Manufacturing/Service Deliver,

                                                                   Marketing/Sales, Inventory Management, Shipping/Payment, Purchase Order/Payroll}]

PMBOK guide: (Project Management Body of Knowledge; initiating, planning, executing, monitoring and controlling, and closing,

                project integration mgmt., project scope mgmt., project time mgmt., project cost mgmt., project quality mgmt., project human

                resource mgmt., project communication mgmt., project risk mgmt., project procurement mgmt., project stakeholder’s mgmt.)

Awards Winning and Certificates;

Zero Absentee and Best Work Performance from Lockheed Martin / Loral Space & Range Systems 1993, 94

Customer Relationship and Launched Products from Fore Systems / Marconi 1996

Software/Hardware Improvements, Process Improvements and Delivered Product Designed from Nortel Networks / Bay Networks 1998, 1999

Products Delivery, Project Launched, Program Accomplishment from Argent / ACC Capitol Holdings / Citi Bank 2005, 2006

Products Launched from Medtronic Minimed (venture hospital) / HealthCare Insurance 2011, 2012

Programs, Products and Projects launched from OptiWorks Inc.  Since 2002