·   9 years extensive experience in production MS SQL Server Database Administration in enterprise environment supporting various applications on healthcare, financial, SharePoint, web and BizTalk, etc., including large databases over 2TB

·   Over 6 years experience in supporting databases of 24/7 mission critical clinical and financial applications

·   Over 2 years professional experience in MS SharePoint using latest Microsoft Technologies, including supporting the current 2010 production environments and design and build new SharePoint 2013 farm, and training users on functionalities to improve productivity

·   2 years experience in Oracle Database Administration, using Oracle Enterprise Manager (OEM), SQL Plus, RMAN and Confio’s Ignite, etc.

·   1 year experience in Linux and other open source technology, Red Hat, Centos, Ubuntu, MongoDB, Python, GIT, etc.

·   Extensive experience in SQL Server upgrade and migration, including 6.5 > 7 > 2000 >2005 >2008 >2008R2 > 2012 >2014

·   Expertise in supporting production SQL Servers of various versions, including backup and recovery, performance tuning, upgrade and patching, security audit, T-SQL, tables, views, stored procedures, functions, triggers, indexes, clustering, high availability (HA), Always On, Replication, SSIS, SSRS, SSAS, DTS, SQL jobs, SQL Profiler, PerfMon, Policy based Management, etc.

·   Significant experience in install, patch, configure, monitor, maintain and performance tuning on Production Databases

·   Extensive knowledge on database monitoring and management tools by Idera (SQL Diagnostic Manager, SQL Admin Toolset, SQL Safe, etc.)

·   Experience in install, configure, patch, maintain and support SharePoint 2010 and 2013 farms, working knowledge in new 2013 components, Office Web Apps server, Workflow Manager, etc.

·   Experience in VMWare administration, Esxi, performance monitoring, resource allocation, etc.

·   Knowledge of the latest cloud computing technologies, MS Azure, Office 365, AWS, and Google Cloud

·   Knowledge of Agile methodology and ITIL framework

·   Detail-oriented, excellent analytical and communication skills

 

Operating systems:Windows 2000, 2003, 2008, 2008R2 and 2012, 2012 R2, Windows XP, Windows 7, Windows 8, Linux Red Hat, Ubuntu and CentOS

Databases:SQL Server 6.5, 7, 2000, 2005, 2008, 2008R2, 2012, 2014, Oracle8i, 9i, and 10g, MongoDB

Languages:T-SQL, PL/SQL, SQL Plus, Java, Visual Basic, C#, UNIX and Linux shell scripts, Windows PowerShell and DOS batch scripting, IBM UniQuery, HTML, XML, Python

Software and Tools:MS Business Intelligence (SSIS, SSRS, SSAS, PowerBI, etc.), SQL Server Management Studio (SSMS), SQL Server Business Intelligence Development Studio (BIDS), SQL Server Data Tools (SSDT), , SQL Profiler, PerfMon, Visual Studio 2010, 2012, SharePoint Designer, InfoPath forms, GIT, System Analysis and Design, Relational Database Design and Architecture, Oracle RMAN, Oracle Enterprise Manager (OEM), Office 2003, 2007, 2010 and 2013 Suite, IIS, MS .Net Framework, SharePoint 2007, 2010 and 2013, Excel Power Pivot, Power View, MS Expression Encoder

Masters of Science in Information Technology with an emphasis on Database Technologies, REGIS UNIVERSITY, Denver, CO

Associate of Science, Accounting, SHANDONG RADIO AND TELEVISION UNIVERSITY, China

Bachelor of Arts, English Language and Literature, YANTAI UNIVERSITY, China

 

Institute for Telecommunication Sciences (ITS), USDOC via Cherokee Nation Technology, Boulder CO                 Oct. 2013 ~ Present

Database Administrator/SharePoint Administrator/System Administrator

·   As the subject matter expert, manage all aspect of the SQL Server instances in the environment and take charge in new applications install, upgrade and migration.

·   Install, configure, implement and monitor SQL Servers (2008 R2 to 2014), to assure high performance and availability.

·   Plan, migrate and upgrade SQL Server from 2008 R2 to 2014.

·   Create and manage database backup strategy based on user and application needs, set up and monitor database maintenance jobs.

·   Manage user permissions and conduct security audit in SQL Server.

·   Monitor SQL Server instances by installing and configuring Idera SQL Server Diagnostic Manager

·   Administer and manage the current corporate SharePoint 2010 farms, creating new sites, pages, lists, forms and workflows etc., managing user permissions, creating upgrade paths and strategies.

·   Design, install, configure and build new multi-tiered SharePoint 2013 farm based on ITS business needs, set up different site collections and multiple sites to serve the users and agency’s demands on collaboration and business continuity, bring new experience to users on new looks and functionalities, including document management, record management, workflow, eDiscovery, search and etc.

·   Design and write training material, gather pilot user group, arrange bi-weekly meetings to demo and train users on SharePoint 2013 portal.

·   Administer the external and internal web sites, including Umbraco CMS, perform database and application upgrades and migrations, apply patches and updates, and refresh test environment at both the database and front end application level.

·   System design and analysis, architect application infrastructure based on business and users’ needs and comply with government requirements at the same time, and develop technical documentations.

·   As Linux Administrator, install and work on open source software (such as Red Hat, Ubuntu, Python, MongoDB, etc.), design and build complex multi-layered system and network architecture, develop Spectrum Monitoring system and use scripts to build and/or automate processes.

·   Create, install and manage Windows and Linux virtual servers in VMWare environment.

·   As technical Project manager/Scrum Master, managing multiple projects, create project plans, collect user requirements, identify and procure needed software and resources, manage deadlines and tasks, use Agile methodology, organize meetings, distribute meeting notes and feedbacks, assign roles, train and mentor junior engineers, create processes for software development lifecycle (SDLC), and use GIT for code collaboration and JIRA for task management.

 

Denver Health and Hospital Authority, Denver CO      Aug. 2007 ~ Sept. 2013

Database Administrator

·   Worked in a two-person team to monitor and support 95 production SQL database systems (with over 2TB data), and maintained pre-production, training and development environments.

·   Installed, configured, implemented, monitored, and maintained SQL Server and Oracle databases.

·   Developed and maintained backup and recovery strategies to ensure high database availabilities.

·   Participated in CRTs and work with application teams, other infrastructure teams, as well as vendors to restore services and minimize the downtime of various mission critical systems.

·   Managed database growth, conducted capacity planning; monitored, optimized and made recommendations to data storage for database systems.

·   Conducted performance tuning, reviewed queries, and used SQL Profiler, PerfMon, VMware vSphere, and etc., to solve performance bottlenecks.

·   Participated in new project planning and worked with different teams and vendors for the implementation of new projects and application upgrades, including SharePoint, BizTalk, and various clinical and financial applications, and provide database support for these applications and facilitate the needs of the stakeholders in a timely manner.

·   Managed user permissions and monitored different level of access.

·   Planned, implemented, and maintained change control including testing processes for modifications to databases.

·   Planned, coordinated, and performed data migration between systems.

·   Planned and implemented SQL Server database system upgrades.

·   Performed database transaction and security audits.

·   Carried on-call duty and supported mission critical applications for the hospital on 24/7 basis, boasting > 99.5% up time.

·   Developed SQL scripts in Data Definition Language (DDL), Data Manipulation Language (DML), and Data Control Language (DCL), created reports, and wrote stored procedures, functions, and SSIS packages.

·   Reviewed SQL scripts before they are applied to the databases.

·   Performed data recovery when necessary.

·   Refreshed test and training databases from production when needed.

 

Regis University, Student Accounts, Denver, CO        Nov. 2004 ~ July 2007

Assistant Director of System & Processes

·   Acted as the module administrator of Account Receivables for the Colleague database system (IBM DB2 based), applied system analysis and design, developed new processes in the first six-month upon hiring, by using comprehensive queries across modules of Financial Aid, Registrar and Account Receivables, saving the university $100,000/year in expenses. This processes include:

o   Financial Aid disbursement – decreased the processing time from the previous 3X8X2 hours (3 FTE two full days) to the current 20 minutes per batch, saving the students in a timely manner and eliminate changes of mistakes.

o   New Billing Statement – New look and feel, simplified billing process, making the statements, amount due and due dates easy to understand.

o   Electronic communication, Online billing, and collection processes – Use of automatic processes and batch emails with html tags sent from the Colleague system, replacing manual work and the previous traditional snail mail, serving students of younger generation and saving time and money in stuffing envelopes and postage. Also developed documentation and held trainings for the department and other offices in the university, so everyone could benefit from it.

·   Oversaw the Colleague database system functionality within Student Accounts including maintaining the functionality of existing systems and processes, developing enhancements to improve service and effectiveness; updated existing procedures manual and wrote new procedures.

·   Collected data, identified and researched the departmental and students’ needs, performed system analysis, developed, coordinated and updated processes to increase efficiency and effectiveness.

·   Analyzed the system and processes, designed and created reports for staff members by utilizing various functionalities of the database system, including extensive use of UniQuery language, Query Builder and Microsoft Excel.

·   Represented the Student Accounts on project teams, task forces and committees related to system development and maintenance; acted as liaison to Information Technology Services.

·   Conducted testing of system upgrades and new customized processes to ensure optimal system performance.

·   Conducted intra-office training activities related to processing and systems procedures to ensure maximum functionality of system and maximum effectiveness of staff.

·   Developed routines for staff members to facilitate best practices database use and increase efficiency.

 

Regis University Database Administration Practicum, Denver, CO              Nov. 2003 ~ July 2004

Junior Database Administrator

·   Maintained multiple Oracle Instances on distributed Internet platform architecture.

·   Modified SQL scripts to accommodate user changes.

·   Maintained SQL code as required.

·   Created databases and configured for compliance with schema requirements.

·   Used Oracle Enterprise Manager to remotely administer and maintain various Oracle Instances.

·   Supported thin client interface to Oracle servers for web-based access.

·   Managed work order support queue.

·   Supported database component of e-commerce initiatives and applications.

·   Troubleshot TNS connectivity issues and maintained TNS files.

·   Supported modifications to the Oracle OFA structure.

·   Supported database users and various applications.

·   Developed and maintained support documentation.

·   Developed and maintained the DBA Intranet web site.

Currently an active member of below local techonolgy groups:

·   Boulder SQL Server User Group

·   Denver SQL Server User Group

·   Colorado SharePoint User Group

Proficient in English and Chinese