William M. Genovese

Bgenovese64@gmail.com| Cell: (704) 906-3558

https://www.linkedin.com/in/wgenovese

Chief Information Officer, Technology Executive Director

Technology executive with passion for driving business engagement and technology leadership through development of business-value accelerated solutions. Track record of success with proven leadership, consulting, and design of financial, analytical, and enterprise systems.

ü       Increased business continuity 85% and accelerated technology deployment 60%. For a major European banking client, masterminded technology solutions that were a primary factor in securing $1.3B contract renewal.

Bring strong executive-level leadership experience with deep technology expertise to generate multimillion-dollar revenue growth by aligning business and technology strategies that streamline operations and drive overall performance.

ü       Delivered $70M profits by turning data center into profit center through Cloud Computing. Generated $150M in added business with a key client by developing technical opportunities leveraging cutting-edge technologies.

Pair business and technology strategy by creating and maintaining strong relationships with business partners, executives, and key stakeholders around the globe, focusing on analyzing needs and delivering high-ROI strategic architecture, applications, and programs.

ü       Turned around a $400M contract with a key client in Singapore that was at risk of loss to competitors, restoring strong relationship with client’s CEO and CIO and winning renewal of the $400M, 10-year contract for a second term.

Strong international experience with conversational language skills in French and Dutch. Excellent multicultural skills and international business savvy from years of experience living and working throughout Asia and Europe.

 

EXECUTIVE CONTRIBUTIONS & BUSINESS IMPACT

 

Saving Promise — Washington, DC 2015 to Present

Nonprofit organization with vision to eliminate domestic violence in America through a pioneering strategy of awareness, prevention, and community awareness coupled with engagement of thought leaders and advocates throughout the public and private sectors.

Chief Technology Officer, Executive Board Member

Hand-picked to serve with an elite board of members from Fortune-100 companies around the globe. Made significant contributions to optimizing the impact of technology on the organization’s mission while managing for risks and ensuring cost efficiency of IT investments to maximize ROI.

Serve as CTO and director on Executive Board, identifying and implementing progressive technology to support call-to-action initiatives. Collaborate with leading medical/clinical doctors and executives on R&D Task Force, providing technology expertise and strategic guidance with a goal to optimize impact of the organization through technology integration. Work closely with the CEO and other leaders to develop and execute business and IT strategy for the organization as well as for special initiatives:

-          Execute R&D summit of leading healthcare, academic, education and think tank organizations such as CDC, WHO, Copenhagen Consensus Center, Stanford University, Harvard University, Yale University.

-          Evolve technology to support business strategy and goals, fundraising, and crowdsourcing.

-          Enhance ROI of technology systems and resources, including staffing, sourcing, purchasing, and in-house development.

-          Develop, track, and control IT annual operating and capital budgets (in collaboration with CFO).

 

IBM | Sales & Delivery, Financial Services Sector — Charlotte, NC 2013 to 2015

Multibillion-dollar global leader of enterprise architecture, software, and systems.

Executive Architect, Client Technical Leader and Advisor, TIAA-CREF Account (2013 to 2015)

Certified Senior IT Architect, Client Technical Architect and Advisor (2013)

Drove significant improvements in client and shareholder value by leveraging existing technologies combined with new and emerging technologies. Partnered with managing director in growing $150M opportunity pipeline.

High-level adviser and technical counsel, providing input to senior executives on strategy, direction, critical programs, and projects. Led team of 35 staff members, including technology sales specialist, IT specialists, system architects, and software architects. Delivered key solution strategies and architecture development for CAMSS (Cloud, Big Data & Analytics, Mobile, Social, and Security). Created and managed overall technical account plans and strategies. Planned and managed Cloud computing strategy and architecture. Managed the enterprise technical portfolio sales for TIAA-CREF account.

·         Served as executive and lead architect for IBM ITSO Redbook Labs team in leading and delivering highly innovative Cloud Computing Open Stack based Software Defined Environment solution strategy, architecture, and delivery.

·         Devised multi-year technology strategy, including plans for key acquisitions and launch of new ventures to drive client’s growth and cost objectives.

·         Capitalized on economies of scale and reduced costs by reviewing and renegotiating software acquisition and maintenance contracts and master agreements.

·         Identified new opportunities in Cloud Computing, information management, analytics, system architecture, and integration / Middleware by leading IBM account team in reference architecture blueprint workshops.

·         Increased quality of service 20% and drove awareness in critical situations, PMRs, and resolutions by leveraging cross-account-level client experience and predictive analytics solution, providing detailed status and trending for specific products.

·         Improved team performance by establishing bi-weekly calls with IT architects and specialist to discuss new technical releases and trends, resulting in improving communications and fostering information sharing of customer issues.

 

IBM Systems & Technology Group | Lab Services Executive Consulting | High Availability CoC 2012 to 2013

Multibillion-dollar global leader in cloud computing, server/mainframe computing, microprocessors, and storage.

Senior Managing IT Architect and Engagement Leader

Served as trusted advisor with leading financial services customers world-wide to understand issues and advise customers on industry trends and best practices. Managed team of up to 25 staff members, including senior-level technical staff, IT specialists, IT architects, project managers, and consultants. Contributed to growth of $100M technical opportunity pipeline. Charged with handling engagements in the US, Canada, China, and South Africa, as well as numerous projects throughout the US. Served as the engagement leader for HACoC engagements to drive sales.

Senior Architect of team that worked with IBM Redbooks providing comprehensive emerging technology solution and implementation guide to explain innovative, cutting-edge HA solutions and products

·         Ensured continuous availability and delivery of IT services by assessing technology and architecture, leading redesign, and advising CIO and other technical leadership regarding recommendations. Assessed IT elements of public company readiness in regards to SOX and other regulatory compliance, ensuring 100% adherence to laws and regulations.

·         Drove overall improvements to maintain high-availability as leader of HACoC engagement team, assisting in development of initial IBM z Mainframe Parallel Sysplex architecture and deployment strategy. Recommended packages and phased roadmap covering Websphere Application Server, MQ, DB2, storage, service, and Systems Management.

·         Won repeat business in Saudi region through development of IBM Reference Architecture and best processes.

·         Generated $2M in additional infrastructure sales by working with multiple customers in emerging markets in South America, China, and the Americas, improving HA solutions and making recommendations for improving POWER System environments.

·         Delivered millions of dollars in new revenue by identifying single points of failure for key clients (Suntrust Bank, Air Canada, Eskom, Bank of China, and IBM Microelectronics).

 

IBM | Global Technology Services, IBM Global Business Services, DBS Bank — Singapore 2010 to 2012

Chief Enterprise Architect

Hand-picked for highest client-facing technical leadership role within IBM. Held full-charge oversight for a 10-year, $400M strategic outsourcing contract, interfacing directly with client’s CIO. Provided leadership, business and IT strategy development and delivery, and architecture and IT governance for all IT domains and services.

Directed team of 11 direct reports and 25 indirect, with total oversight of enterprise architecture for Emerging Markets in Southeast Asia for a 10-year, $400M strategic outsourcing contract. Managed team of 11 IT domain architects. Provided technical leadership, business and IT strategy development, and architecture governance of IT domains and services. Managed $4.5M budget.

·         Led through a critical period, near the end of the 10-year contract. Solved problems, exploited new technology to add value, rebuilt damaged client relationship and restored trust. Won 10-year, $400M contract renewal and additional $10M investment from client for cutting-edge IBM Watson Cognitive computing.

·         Contributed to strategic direction, operational, IT governance, and strategic plan development of the Asia Pacific Design Authority, ASEAN Design Authority, and functioned as Chair of the Account Design Authority.

·         Developed architectural solutions with estimated $200M in initial contract value, with oversight of lifecycle strategy, design, implementation, and support for DBS lines of business across Singapore, Hong Kong, China, Taiwan, Indonesia, and India.

·         Delivered 60% cost reduction for account and customer by leading E2E optimization and stablization by introducing SAN Tiering and E2E SAN Management through Tivoli Product Center.

·         Realized 40% cost reduction, improved resiliency, and standardized middleware enterprise architecture by leading middleware infrastructure optimization through innovation, MQ integration hub, and WebSphere consolidation.

·         Established E2E Integrated best–in-class Tivoli Service with advanced analytics and virtualization provisioning automation.

·         Reduced datacenter footprint 70% and virtualized workload and automation by leading enterprise-wide multi-platform virtualization program.

·         Spearheaded development of E2E Information Management Architectural Roadmap and Framework based on IBM Banking Reference Architecture.

·         Improved overall E2E technical health and stability for account, including applications, infrastructure, and service delivery.

·         Directed team that stabilized architecture and domain with dual book design, z10 upgrades and architectural oversight, and government contribution to EMC GDDR HA implementation.

 

IBM | Global Technology Services, Amsterdam, Paris, Switzerland, Germany, Brussels, Channel Islands2008 to 2010

Senior Managing IT Architect, ABN AMRO Bank

Led solutions development for 3 multimillion-dollar, enterprise-wide initiatives for retail bank in the Netherlands and 27 solutions for a private bank, as well as enterprise-wide, multi-country datacenter technology modernization and optimization initiative.

Led team of 3 direct and 10 indirect reports, providing oversight of Global Service Delivery on ABM AMRO account based in the Netherlands. Analyzed and resolved variety of enterprise business level issues impacting solution scope and providing additional complexity. Directed regional platform design and development of major IT systems and software engineering. Crafted corporate plans, policies, and standards for acquiring, implementing, and operating IT systems.

·         Secured $1.3B contract renewal and lowered operational budget without reducing revenue and profit by increasing architectural maturity of cross-European ABM AMRO Private Banking technology and aligning with Enterprise Solution perspective to larger retail bank division. Added $4M to annual technology spend by bank.

·         Saved $1.5M annually and increased account revenue $4M through leadership on the innovation and new business development portfolio team.

·         Refined and improved vendor management and IT onboarding for enterprise architecture, information architecture, and operating processes for existing and new vendors during global bank divestiture and acquisition.

 

Earlier roles at IBM include:

IBM | Global Financial Services, Consulting & Systems Integration, Financial Enterprise

Senior Managing Consultant, Senior Consulting Architect (2007 to 2008)

Managing Consulting, Managing Consulting Architect (2005 to 2007)

Advanced Consultant (2004 to 2004)

 

Early Career Experience

 

KPMG Consulting, Senior Consultant, Consultant- Financial Services Sector

Wachovia Bank, Senior Business Analyst, Performance Engineering Department Manager – Credit Operations Finance

Coldwell Banker, Financial Analyst

 

Education

 

Bachelor of Arts, Communications and Finance | Western Connecticut State University

Credits towards Business, Communications, & Marketing | University of Connecticut

 

Addendum Available with Certifications, Patents, Publications & Technology Summary