ExperienceNexient                                                    Ann Arbor, MI                     March 2015-Present

Devops Practice Lead
 

·                  Worked to revise Nexient coding standards and process for Devops.

·                  Lead client project for Choice Hotels to audit and update deployment methods for more than 1300 jenkins jobs.

 

Chronotrack Systems                                Evansville, IN               April 2014-March 2015

Devops Engineer
 

·                  Design and develop continuous deployment pipeline, integrating Test-Kitchen, Vagrant, Git , Jenkins and Chef across geographically separated hosting zones in AWS, Azure and Google compute. 

·                  Developed automation and deployment utilities using Ruby, Bash, Powershell, Python and Rundeck. 

·                  Designed and developed automated deployment and scaling processes based on Vagrant and Chef for a wide range of server types and application tiers, including Elasticsearch, and Zend PHP and IIS Clusters.

·                  Wrote custom monitoring and integrated monitoring methods into deployment processes to develop self-healing solutions.

·                  Created automation and deployment templates for relational and nosql databases (standalone and RDS), including MSSQL, Mysql, MongoDB, Redis and Neo4j.

 

Hooklogic                                                  Ann Arbor, MI December 2012-April 2014

Devops Engineer

 

·                  Worked to design and develop continuous deployment pipeline, integrating JIRA ticket management, distributed source control, and application tiers across geographically separated hosting zones. 

·                  Developed CCNET/nant based build scripts to deploy all application tiers to heterogeneous environments,  including AWS (East, West, EU), Rackspace (Chicago) and private hosting locations  to facilitate the continuous deployment. 

·                  Designed and developed automated deployment and scaling processes based on AWS Cloudformation and Puppet for a wide range of server types and application tiers, including Redis, Hadoop Clusters (all node types), Haproxy Loadbalancers and Apache and IIS webservers. 

·                  Designed and developed  self-healing haproxy loadbalancing solution using Cloudformation, decentralized puppet and autoscaling. 

·                  Developed php dashboards for managing various AWS technologies, including DynamoDb.

·                  Refined  dns based failover of high availability application services  between three continental regions and developed management tools based on the provider’s api. 

·                  Retrofitted AWS deployment and scaling methods for use in Rackspace’s cloud environment, working with internal representatives to resolve issues as they occurred

·                  Managed zero-downtime application updates.

·                  Managed local vmware infrastructure for dev, QA and UAT.

·                  Performed loadtesting to validate AWS hosted application tiers against current traffic and expected traffic increases (based on business need or seasonal variation). 

·                  Managed deployment, permissions and deployment for more than a hundred AWS instances, spanning four regions, that support an application tier serving more than a hundred million requests/day. 

·                  Maintained and automated nagios based monitoring infrastructure, developing custom plugins in shell/bash, perl, tsql and python to monitor various application tiers.

 

 

 

Geneva Watch Group                               Canton, MI March 2012-December 2012

Sharepoint Developer / Senior Systems Engineer

 

•          Worked with development teams to architect, design, code and implement custom company and departmental intranet based on SharePoint 2010.  Built and deployed SharePoint 2010 farms to Development, Test and Production environments.

•          Automated network and server monitoring and administration tasks with custom scripts written in Bash, VB, Powershell, TSql and C#.

•          Performed maintenance, configuration, backup and troubleshooting for a five site Cisco network environment including ASAs (5510s and 5520s), Routers (2800s, 3700s), switches and access points.

•          Configured and troubleshot Enterprise Vmware clusters supporting hundreds of virtual machines.

•          Acted as onsite DBA, performing maintenance and troubleshooting on MS SQL Server 2000 / 2005 / 2008 and 2008 R2. Wrote custom backup routines.  Built new MS SQL 2008 R2 infrastructure and lead migration project, migrating all production databases.

•          Participated in additional migration projects, performing dhcp, domain controller, CA / PKI and IIS migrations and Exchange migrations.

•          Configured, deployed and lead user migration from single server Exchange 2003 environment to multi-server Exchange 2003 front-end / back-end environment. Planned and began building multi-server Exchange 2010 environment.

•          Performed QA on Custom Web Development projects.

•          Provided system and network troubleshooting for RS/9000 AIX environment.

 

Logicsolutions, Inc.Ann Arbor, MI              2010-2012

IT Services Manager
Systems Team Lead

 

•          Brought an unprofitable hosting division to profitability within 4 months, tripling revenue over the course of 2 years.

•          Built and configured custom iScsi san infrastructure.

•          Built and maintained a custom SharePoint 2010 environment; made ongoing modifications to allow for custom development and QA testing on that platform; deployed custom code into production and oversaw the development of a custom deployment script. 

•          Transitioned a datacenter consisting of 75-100 physical machines to a Vmware Vsphere4 infrastructure.

•          Had final responsibility for the maintenance and upkeep of a homogenous end-user domain environment that included Windows Server 2000, 2003, 2008, 2008 R2 as well as hosting servers based on RedHat 5/6, Ubuntu, and BSD.

•          Managed a multi-national Active Directory Forest based on Server 2003, Server 2008 and Server 2008 R2, including work with GPO, login scripts, end-user support and custom schema modification using adsiedit

•          Implemented and supported environments based on Exchange 2003, 2007 and 2010; Built an Exchange 2010 environment and began transition from Exchange 2003.

•          Reconfigured a predominately flat network to provide segmentation, L2/L3 fault tolerance and security using a variety of Cisco IOS routers (1700s, 2800s, 3700s), switches (2900s, 3500s) and ASA firewalls (5510, 5520).

•          Configured Cacti and netflow based monitoring for all nodes including routers, switches, firewalls, servers, sans and UPSs.

•          Maintained and upgraded an international corporate windows / exchange domain, a linux/unix infrastructure and the supporting lan/wan infrastructure, all of which serviced four offices with over 300 employees.

•          Maintained IIS and Apache based webservers as well as Tomcat and Jboss application servers with final responsibility for hundreds of client websites. 

•          Maintained database farms based on MySql and Microsoft SQL server. Did custom SQL programming for both Mysql and TSQL.

•          Implemented site-to-site and client access VPNs (IPsec, PPTP, GRE, SSL).

•          Implemented BGP for fault tolerance and began ospf implementation.

•          Provided and maintained custom filtering code for client-facing Postfix mail servers.

•          Managed development projects, including mobile projects (iOS and Android).

•          Implemented Asterisk based voip solutions using Cisco 7940s phones, performing phone server and L2 configuration.

•          Implemented wireless solutions

 

Earthmatrix Consulting Ann Arbor, MI                2011-Present

Senior Systems and Network Consultant

•          Worked as a Tier 3 Consultant for project based intitiatives.

•          Designed and configured Cisco switching infrastructure for government installations.

•          Developerd custom Nagios plugins to return granular data on the health of MSSQL Server; worked with client QA to refine monitoring code, which is currently used in to monitor hundreds of enterprise clients

•          Installed ESX/ESXi clusters per client specifications, including Host machines, vCenter installation, San integration (iScsi and FC) and redundant network configurations. Installed Windows Domains and Linux Environments in these virtual environments per client specifications.

 

Victory Debt Relief Ann Arbor, MI                2009-2010

Systems and Network Consultant

•          Quoted and implemented a Server 2003 domain and network infrastructure 
from scratch, integrating VOIP based on Cisco Phones.

•          Prepped and installed user workstations, shared scanners and printers. 

•          Wrote scripts to manage the user environment, streamlining business processes.

•          Provided ongoing break-fix support and domain administration.

•          Worked to expand and upgrade network according to changing business needs.

 

Synergy Broadband and ConsultingAnn Arbor, MI              2008-2010

Systems and Network Engineer

•          Provided 24/7 on-call and emergency support for high uptime enterprise and residential networks.

•          Installed and configured a wide array of WAN and LAN networking devices including routers, bridges, managed switches, DSLAMs and wireless devices.

•          Performed Security audits / server hardening. Provided custom firewall programming.

•          Provided break-fix consulting support and Systems and Network Administration for multiple Windows domains of 25-75 users, streamlining management with technologies such as WSUS and Group Policy.

•          Installed, configured, managed and troubleshot various Servers, including Domain Controllers (2k3, 2k8) Exchange (2k3, 2k7), DNS (Bind and Windows), FTP, Terminal, IIS Blackberry Enterprise and Backup Servers.

•          Implemented backup solutions (Acronis, BackupExec, Ntbackup) including custom backup scripts running to varied mediums (lto / dlt tape, nas, ftp).

•          Rebuilt an enterprise network from the ground up, redesigning segmentation, configuration, failover, servers and monitoring.

•          Designed and quoted custom Server implementations to suit specific client need, including teleconferencing and surveilance.

•          Supervised data recovery projects for failed arrays

•          Developed redundant high-availability virtual clustering solutions based on Vmware Vsphere / Esx4, installed virtual infrastructures from scratch and transitioned or converted network services / server to a virtualized environment.   

•          Deployed office 2k3,2k7 including Outlook and Visio.

 

Dynamic Edge Consulting Ann Arbor, MI                    2007-2008

Special Projects Manager

Consulting Team Lead

•          Performed QA on custom-built enterprise solutions, including VOIP frontends, reporting packages and monitoring implementations. Supervised data recovery projects.

•          Prioritized and managed responses to internal and client issues, juggling multiple independent projects.

•          Acted as standing backup for 24/7/365 on-call service, coordinating responses to emergency issues.

•          Re-engineered projects that exceeded cost and time thresholds, coordinating subsequent responses and serving as liaison with affected clients.

•          Created, edited and reviewed technical specifications and procedural instructions.

•          Developed and revised procedure and documentation for training new employees. Trained new employees, developed  performance metrics and wrote employee evaluations. Collaborated with the CEO to develop Team Lead evaluation metrics.

 

UMC, LLC Law Office Ann Arbor, MI                    2006-2007

•   Managed technical support for a small domain network, maintaining backups, file shares and printers.

 

 

Independent         1995-2001

•   Worked part-time on consulting and programming projects. Provided support for all versions of Windows since 3.1.

 

 

Awards Technical       1995-1997

•   1st place, programming division 1995 MITES competition

•   1st place, Best of Show programming division 1997 MITES competition.

 

Writing      2002

•   2002 Ruth Lilly Fellow

•   1st Place, 2002 University of Michigan Hopwood Writing Competition.

 

 

Education University of Michigan                                          Ann Arbor, MI       1997-2002

•   BA, Highest Honors

•   Cumulative GPA: 3.971 / 4.0

 

New York University, French Campus                  Paris, France        1999-2000

 

University of Michigan                                          Ann Arbor, MI      2003-2006

•   Graduate Work

 

Professional DevelopmentFunctional Programming with Scala                    Lausanne, Switzerland               2014

École Polytechnique Fédérale de Lausanne

•   99.1 percent, with Distinction.

Sharepoint 2010 Fundamentals                             Livonia, Michigan              2010

New Horizons,.

 

Ed Lowe Foundation Key Executive Retreat      Cassopolis, MI                             2007