SUMMARY

A motivated, accomplished, results-driven professional seeking to leverage full spectrum IT experience while accruing further skills and competencies in projects of increasing scope and complexity. I am the proud proprietor of fully functional interpersonal, communications and analytical skills with a demonstrable bias toward action. I enjoy troubleshooting and putting together efficient, effective systems and teams. Scalability, simplicity, repeatability, automation, and dare I say elegance are concepts I like to build into my work. As a versatile and patient fast-learner I am gratefully well-suited to a profession which I find to be greatly rewarding and am always looking to contribute to the team and a smooth operation. I speak and write English and Spanish fluently.

 

INFRASTRUCTURE DESIGN, DEPLOYMENT & MANAGEMENT, DEVOPS

Amazon Web Services (EC2,S3, CloudFront,VPC,RDS,Redshift, R53, etc).

Wired Network Design, Diagnostics, Maintenance, Optimization

Wireless Local Area Networks (Centrally Managed and Autonomous)

Security – Penetration Testing, Vulnerability Assessment 

Disaster Prevention and Recovery Gap Analysis

Cisco, Juniper, Sonicwall Firewall & Router Administration (RIP,OSPF,EIGRP,BGP)

Switching environment design and maintenance (VLANs,VTP, STP, MSTP)

Managed Desktop Design and Deployment

TCP/IP, DHCP, DNS, WINS design, deployment, troubleshooting

Server Design/Assembly/Maintenance (Legacy, Virtual)

Data Replication Technologies

Management Systems and Automation

VPN/Secure Remote Access

Powershell/C# on .NET/PHP

Google Go!

Release Automation 

Big Data (500GB+ DBs)

Application Load Balancing/High Availability Design

SNMP Monitoring/Management/Alerting      

 

CLIENT-SERVER ENVIRONMENT ADMINISTRATION & SUPPORT

Microsoft Windows Server System Farms (2000/2003/2008)

Microsoft Hyper-V (RTM,R2)

VMWare ESX Hypervisor

Microsoft Active Directory/Group Policy Management  

Microsoft Exchange Server (2003,2007)

Microsoft Windows (9x/NT/XP/Vista/7) 

Microsoft Terminal Services Planning and Deployment

Citrix Presentation Server Design, Deployment, Administration

Microsoft IIS/SQL Deployment, Administration

Linux/Apache/mySQL Administration

High Availability/Clustering Design/Deployment/Adminstration      

 

STORAGE, BACKUP & DATA MANAGEMENT

Symantec/Veritas BackupExec  & ReplicationExec  

Storage Replication, High Availability, Backup design.

iSCSI/Fiber SAN Planning, Deployment & Management

Dell/EMC SAN Systems and Data Management, Navisphere, Recoverpoint          

         

PROJECT MANAGEMENT

Microsoft Project – Project design, organization, planning, budgeting and direction.

Microsoft Visio – Documentation production.

Agile Methodologies

 

EXPERIENCE

Independent Contractor - Overseas– Leuridan Labs, LLC –January 2014 to Present

 

Annalect – An Omnicom Company – June 2013 to January 2014

- Serve as full-time  Sr. Systems Infrastructure Architect

-Direct and oversee implementation, design, standardization and documentation of companywide technical architecture and design and implement datacenters, servers and networks, applications and data solutions are consistent with corporate/business/and/or departmental objectives.

-Automate build and deployment processes in a hybrid (AWS + proprietary) hosting environment.

-Lead/Mentor all personnel involved in IT services such as functional systems administration and troubleshooting, capacity planning and load management, security assessments and threat resolution, monitoring and resolution of reliability and performance issues, user support, and infrastructure maintenance at the system level and for individual hardware and/or software components

-Manage, Design, and Administer Microsoft SQL Server databases including writing, testing, implementing, and maintaining Shell scripts, and network and server tasks

-Provide infrastructure support, application and server configuration and monitoring, and database administration support for a cloud based software company.

-Forecast new and emerging technologies to determine suitability for current and future multiple internal teams to ensure all company and product online computing needs are met

-Provide planning, designing and testing strategies for disaster recovery procedures including conceptualizing and planning of the datacenters and related systems

-Design,Implement log parsing, aggregation and analysis tools and integration with existing monitoring systems (Zabbix,Nagios,Splunk)

-Plan, Develop, and Document best practices and operating procedures

-Lead in the selection of, design, and implementation of new computer equipment, including servers, data storage systems, and backup systems, as well as the systems software that runs on those server

-Designs, implements, and manages both local and wide-area networks of machines spanning multiple datacenters on multiple continents

-Implemented release management system for production applications, continuous integration for development environments.

 

Thomas Publishing – April 2011 to April 2013

- Serve as full-time, Lead Systems and Network Engineer.

- Provide direction, support to a team of desktop support engineers, systems engineers, DBAs, a messaging engineers to ensure process, workflow. Responsible for on-premises physical and private cloud servers and infrastructure, as well as hybrid/public cloud resources in satisfaction of business needs. Total Server count: 450+.

- Design, plan, timeline, communicate yearly and quarterly strategies, define and monitor projects for team.

-Direct report to CTO. 

- Perform full spectrum network audit for a globally distributed multiple site network environment, identify, document, communicate issues.

- Manage Switching and Routing infrastructure for Thomas’ business units, ensuring the smooth operation of the organization’s voice and data network in order to provide maximum performance and availability for system users.

- Provide high-level support for voice and data network systems and technical staff, create and maintain network documentation, hardware

and software standards, develop projects as needed in order to upgrade to new and/or improved communication equipment and procedures.

-Propose, Design, Deploy, Maintain Linux based open sourced SNMP management framework. Distributed monitoring for network devices, server health, and front-end website availability, monitoring, and remediation.

-Web Services and API development using REST/SOAP

-Propose, Design, Deploy, Maintain Linux based network device configuration backup, diff, and versioning system.

-Lead research, design, development of Virtual Hybrid Cloud Initiative/Diaster Recovery Overhaul project. Integrating local VMWare ESX on Netapp + Homegrown iSCSI SANs with Amazon EC2, MS Azure. Deploy BGP multihoming with failover and IP address relocation for NY and PA sites.

-Hardware Proficiencies: Cisco Nexus 7000, Cisco 4507,Cisco 6509, Cisco ASR Series, Cisco ASA, Cisco 5508 WLC, Extreme BlackDiamond 8810, Juniper ISG-1000,Juniper SSG-550,Cisco 2900,3700 IOS Switches, Extreme Summit Switches.

-Monitors and optimizes deployed infrastructure and proactively addresses problems

-Responsible for web application & network performance and reliability.

-Oversight on development and  maintenance of documentation of deployed infrastructure and  related maintenance, installation and configuration procedures.

-Provides “end of the line” support per request from various constituencies and investigates problems.

-Implements and maintains monitoring tools and manages metrics and reporting for systems infrastructure

-Performs ongoing performance tuning, hardware upgrades and resource optimization as required and configures CPU, memory, and disk partitions as required.

-Designs, configures and installs all network components such as switches, routers, appliances, servers, and other network systems components.

-Develops test plans, matrices, and platforms to examine functionality, performance and viability of those components.

 

 

Leuridan Consulting – January 2010 to Present

- Serve as full-time, on call Systems & Network engineer attending multiple clients in varying capacities.

- Provide high-level business analysis for clients, research and document workflows, business processes and identify areas for improvement, specifically: faster day-to-day operations, increased transparency and accountability, and true value designed to drive business.

- Messaging, Backups, Disaster Recovery, Risk vs Investment Management.

- Web & SEO consulting, design, administration, debugging using HTTP sniffing, TCP/IP packet captures.

- Workstation environment standardization for quick deployment and decreased recurring support costs.

- Environment audits.

- VoIp – Configure, Manage Cisco Unified Communications Manager deployments.

 

 

Tekscape, IT – November 2009 to January 2010

- Serve as full-time, on call Systems & Network engineer attending multiple clients in varying capacities.

-Monitor and maintain primarily Cisco based routing and switching environments for clients ranging from single site 50 users to 18 site, 1500 user, MPLS meshed clients.

-Design, implement, document new MS Windows 2003/2008 Active Directory environments, monitor, maintain and configure existing environments accross multiple sites.

-Design, Deploy, Maintain Secure Cisco Wireless LAN infrastructures, both local and globally dispersed.

-Design, Deploy, Maintain Cisco Unified Communications Manager servers and VoIP deployments.

-Discover, redesign, implement and document client routing and switching, Active Directory, Backup, Wireless, and Business Process Workflow environments to most effectively maximize IT ROI.

-Design, deploy EMC Clarion and ISCSI and Fiber switched SANS in conjunction with VMWare 4 servers environments.

-Perform countless break-fix resolutions involving all of the above.

-Function as account/project manager for several high profile clients as a direct point of contact, assist in documentation, presentation, planning and adopt supervisory roles in larger projects. This frequently involves producing polished documentation and collaborating with multiple C-Levels

In order to properly capture reqs and specs, communicate technology,process, and present deliverables.

 

Kipany Productions. – February 2009 to November 2009

Network Engineer

- Serve as Systems & Network engineer for a 150+ user environment.

-Responsible for 25 IIS and 8 MS SQL servers serving multiple call centers with call scripting and order management intranet web services and applications written in .NET 2.0-3.5.

- Manage Windows 2003/2008 Active Directory domain, internal and external DNS, in-house Exchange 2007 with Mimosa Nearpoint Archival System, tape and disk-based backups (BackupExec 12), multiple FTP/SFTP sites,WSUS, managed antivirus, Blackberry Enterprise Server. 

- Configure Netscreen Firewalls/Routers for vendor call centers; configure static VPN, and routing to Verizon and Verizon Wireless resources.

-Proposed, planned, and oversaw rewiring of 6-story brownstone office building for gigabit Ethernet, migration to Cisco Catalyst switching hardware.

-Proposed, planned, oversaw deployment of dual/replicated EMC Clarion CX-4 fiber channel SAN in comprehensive high-availability and disaster recovery plan (EMC Recoverpoint).

-Designed, Deployed MS IIS Web Clusters on Microsoft Hyper-V R2, migrating physical servers to VMWare ESX 4 Virtualized environment on EMC Fiber SAN.

 

Focus Technologies Corp. - IT Consulting – January 2006- September 2008

Senior Associate, Technologies

- Worked with CIO and IT Senior Management team to lead short and long term planning.

- Gathered, analyzed, and produced business requirements based upon need within clients’ organizations.

- Developed IT solutions documentation, training procedures and methodology.

- Performed Project Management functions for multiple Application development projects (PHP/MySQL, .NET/MS SQL).

- Directed Helpdesk operations, Network security, Contingency planning (BCP),Contract administration.

- Directed Installation/Maintenance of Windows 2003 servers in Active Directory Environments.

- Designed fault tolerant, co-located infrastructure mirrors for multiple clients using Citrix Metaframe 4, Microsoft DFS, Sonicwall-Cisco hardware, Secure VPN and Backup Exec/Replication Exec.

 

Project:  PGI, Inc.

IT Consultant – Project Basis

- Monitor, streamline business processes for multiple online based startups.

- Define and communicate project milestones, service level agreements and resource allocation to executives, team leads, support

  staff and end users.

- Review performance of existing processes to determine operating costs, productivity levels and upgrade requirements.

- Benchmark, analyze, report on and make recommendations for the improvement of infrastructure and systems.

- Responsible for the deployment, monitoring, maintenance, development and support of all hardware and software based on department needs.

- Designed, developed, implemented Windows 2003 Active Directory server farms, Citrix Presentation Servers, and BackupExec Infrastructure.

- Deployed & Managed Sonicwall 2040 Firewall/Router.

- Designed, Deployed & Managed BackupExec system.

- Develop business case justifications and cost/benefit analysis for IT spending and initiatives.

- Design & Implement network security policy, business continuity plan.

- Negotiate and administer vendor, service provider contracts and service agreements.

 

 

Project: Alfonso Gourmet Pasta - Gourmet Foods Manufacturing & Distribution

- Performed full spectrum technology audit prior to acquisition of company.

- Designed, developed, supervised deployment of inventory tracking system, AR/AP tracking, online presence along with ecommerce business development.

- Streamlined internal processes: consolidated order entry, processing, and shipping areas by integrating inventory, UPS/FedEx and QuickBooks accounting to provide end to end supply chain visibility.

- Reduced shipping costs by experimentally determining most efficient amount of refrigeration and packing material required to deliver any given amount of frozen goods to consumer, as per shipping distance.

- Researched, acquired, piloted and deployed software solutions to effectively increase Sales & Marketing effectiveness and efficiency.

- Trained key sales staff in use of accounting and CRM software.

- Designed, developed, and delivered remote access infrastructure (Citrix, Exchange, BlackBerry Enterprise Server) and applications to meet needs of mobile executive and sales staff while maintaining information security best practices.

Project: Impulse Enterprises - Hospitality Supply Import & Distribution

- Lead gap analysis, business requirements development and plan/budget approval through to project end.

- Designed and developed and delivered B2B, B2C websites.

- Successfully piloted, deployed accounting /CRM Package (Quickbooks, Salesforce).

- Developed user training documentation.

- Designed and deployed inventory tracking & reporting system inventory/receiving and procurement/sales business areas, reducing error, standing inventory and lowering costs.

- Designed, implemented and maintained Microsoft Active Directory, Exchange, SQL server infrastructure.

- Implemented fault tolerant WAN connectivity and redundant routing (Cisco PIX 501 + SonicWall 2040) in accordance with business continuity plan.

 

 

BizTex, Inc. - IT Service Provider – May 2005- January 2006   

Systems & Network Administrator

- Responsible for the proper operation and availability of over ten distinct MS based office environments.

- Designed, Directed Implementation of multiple “intelligent” server rooms where Smart UPS (APC), environmental sensors and KVM over IP systems (Avocent) were integrated to allow for redundant, fault tolerant IT infrastructure.

- Responsible for day to day operations of Windows 2003 Server, Exchange, SQL Server, IIS, and Remote access via Terminal Services and Citrix Metaframe.

- Extensive use of Symantec BackupExec.

- Managed in-house RIM Blackberry server.

 

Autronic , S.A. - Time and Attendance Solutions - February 2003- May 2005  

Network Administrator

- Responsible for the design, deployment and maintenance of 45+ user corporate headquarters.

- Windows 9x/NT/XP based desktop and mobile workstations in an switched ethernet environment.

- Managed 8+ MS Windows servers in DC, File Storage, Database Host, Application Host and Backup Roles.

- Documented and trained user base in use of in-house CRM application.

- Provided technical support and troubleshooting to users.

- Responsible for on-site installation of networked systems and hardware for select clients. 

 

EDUCATION

B.S. Management Information Systems - Universidad Científica Del Súr - Lima, Peru (1999-2003).

Colegio Franklin Delano Roosevelt - Lima, Perú (1994-2000).

Comptia A+ Certification.

Comptia Network+ Certification.

Microsoft Server System 2003 Certified Systems Administrator.

Microsoft Certified Technology Specialist.

Juniper Certified Internet Associate – Enterprise Routing.

Juniper Certified Internet Specialist – Enterprise Routing.

Cisco Certified Network Associate + Wireless.