Jon Arce

PO BOX 128 | Frisco, TX 75034 | C: 469-888-2975 | jon.arce@gmail.com

Integration Architect / Presales Engineer / Project Manager

Experienced Enterprise Architect & Presales Engineer that merges business requirements with IT strategy to drive results. Business knowledge comes from Presales and Project Management roles; IT knowledge from software development, storage, database, applications, architecture and network designs.
Skills include:

Architecture for Cloud Database and Data Transformation International Presales (Hardware / Software) Agile SCRUM Project Management Web Site Content Management Online API design (REST / SOAP)

J2EE Enterprise application design .NET Application design Cloud Computing (Azure / Amazon C3) Enterprise Service Bus implementations – SOA Enablement Sales Cycle, Presentations, ROI, RPF, RFI

Experience

Expedia, WA – USA (04/01/2011-present) Sr. Integration Manager/Optimization Group   Working under the Expedia Affiliate Network division, covering the biggest Online travel agencies partners for Expedia Networks, helping them design successful integrations with the XML, REST, SOAP on-line API that access a property inventory / payment gateways of world wide content including multi-suppliers. Market coverage of USA, Canada and Latin America including travel to the partners’ locations to create their Architecture & Business systems integration, Trainings and Presales activities. Work as Lead Architect with NO-SQL design for DaaS (Database as a Service) solutions.   Key Skills: ·                     Presales Specialist for Meta-search accounts (partners based strategy on search results). Workshops and Presentations. ·                     Integration with XML / JSON data representation with XML, SOAP and REST services. Message Oriented Integrations using Advanced Message Queuing Protocol (AMQP) implementations like Apache Qpid. ·                     Architectural Design NO-SQL Data stores (MongoDB & CouchDB) for online usage and WW distributions (Amazon & Cloudant/AWS). ·                     SCRUM Master Certified, Implementation of distributed software development tools and processes. ·                     Relational Database design and Cloud database migrations and ETL. Data analysis and design for Business Intelligence. ·                     Customer support functions using ZenDesk and various Ticket management tools under ITIL. L2 & L3 ticket Management. ·                     International Travel, up to 40% time. USA & Canada, LATAM and Europe. Key projects: Integration Manager for the largest online partner (like Kayak), and many other large international partners, serve as their go-to Technical Advisor. Migrate file distribution based system to a NO_SQL Cloud Database including: Notification services and JSON data representation, to optimize searching and usage. Work in the company innovation projects to select features and technology for next version online API. Integrating Geo search functionality using GIS systems and Online API’s like Google and Mapquest. Create Reference Architectures and prescriptive guidances, online documentation, scripts and management reports for all exposed data base representation files. Respond to RFP and competitive analysis. Geographical services Integration with REST services like: Google, Bing, Nokia, Geonames. Other 3rd party services like: Paypal, MailChimp, Mandril, Translation services and others. Manage SCRUM development projects to create new features based on Partners requirements.   Microsoft Corp, WA – USA – (04/27/2004 - 03/16/2011) Enterprise Architect (Enterprise / SI / ISV)

Design complex solutions for mission critical applications via Architect Design Session and on-premises advisory services. Work with Independent Software Vendors and System Integrators to create or migrate Enterprise level applications to the .NET Platform Service Oriented Architecture – (SOA).

Product & solutions based on: enterprise storage, web portals, application servers, network, storage, security, mobile workforce, databases and project management.

Work with the sales team to present integration solutions for MS solutions with existing platform environments. Presales work for accounts presenting the advantages of .NET and VSTS tools. Respond to RFI & RFP’s including documents and demos as required.

Enterprise Application Integration including Workflows, Business Intelligence, Business Process Management and Data Management solutions. Teach best-practices for Software Development and Team Management, including segments: ISP, Enterprise, Telco, Government and Financial. Present how-to create Azure based solutions and migrations pre-assessment.

Key Skills:

·                     Create 3-tier enterprise applications using Architectural patterns as: TOGAF, eTOM, Zachman and others.

·                     Architect design sessions to identify key drivers, technology gap analysis and present them in the proper business context.

·                     Presales quota Management for Visual Studio line of products.

·                     SCRUM Master Certified, Implementation of distributed software development tools and processes.

·                     Data analysis and design for Business Intelligence solutions. Analyze multi-countries data needs and modify internal BI system as required.

·                     Analyze integration needs to address customer integrations issues ranging from Cloud to Data Center, Java to .NET, Mainframes to Open systems. Create SOA and ESB based on SOAP Web Services and RESTful services.

·                     Development & ALM Tools presales role.

·                     Integration of data using J2EE Application Servers like: JBOSS, Web Sphere, Weblogic using SOA into .NET IIS based services.

·                     International Travel, up to 50% time.

Key projects:

Create 3-tier systems architecture for Web application integrating AS/400 and ORACLE/Sun Enterprise database/servers.

Managed a $1 million+ data-integration project for Energy sector company to manage system outages monitoring and response systems.

Migrate J2EE financial application to .NET, including database, web services and thick-client desktop application. Transform from BEA Weblogic to .NET IIS Server deployment.

Created large scale Web-enabled website (windows.microsoft.com) content management, publications, and videos.

Design Enterprise replication system for multi-national company that could work on high-latency networks.

IONA Technologies / Fuse Source Corp, Dublin, Ireland Integration Architect / Channel Presales Engineer

10/2002 – 12/2003

Enhanced end users’ understanding of Agile software development by conducting pre-implementation workshops, delivering group and individual training sessions.

 

Channel training & capacity planning, focus on Middleware and Integration projects. Leverage technical resources for partners to drive new business. Partner recruiting and taxonomy, including training plans.

Design Enterprise Service Bus based on Web Services and Messaging Standards including Business Process integration (human workflows). Design Enterprise Services Bus, based on Web Services and secure messaging processing (JMS & MQ). Provide technical support to Business Partners (typically SI's).

Key skills:

·                     Create Enterprise Service Bus based on Web Services and secure messaging processing.

·                     Manage partners technical know-how, including training planning, technical revisions, account revisions.

·                     Sales support and pre-sales activities with partners responses for RFP, presentations and price quotations for products and services.

·                     Architect Middleware based integrations and EAI bus based solutions.

·                     Manage personal assigned quotas of $2 million plus.

·                     Implementation of J2EE Application Server, including migration and integration with Weblogic and IBM Websphere.

Key projects:

Design CAD - Computer Aided Dispatch System for law enforcement utilizing custom in-vehicle packed radio to send data, distributed data collection using CORBA, saving records in Oracle Enterprise Database.

Invoicing records integration – Integrate 5x multi-countries Invoicing systems ranging from Mainframes to open systems to present an unified XML representation of the data.

Telco OSS – Integration on Network Elements (NE) monitoring for about 30 millions alarms a month, including Business Intelligence.

Insurance anti-fraud system – Design and implement EAI using various ETL tools to create a data warehouse to plug vendor’s Data Mining anti-fraud system.

EMC Corporation Presales Engineer / Regional Software Specialist

09/2001 – 09/2002

Create storage & disaster recovery designs and configurations. Fibre Channel Attached Storage, NAS and CAS design and implementation. Enterprise & departmental class switches software configuration, including Storage software Management and iSCSI. Manage regional Oracle integrations. present products, travel to customer locations. Regional expert for performance and Internet related products. integration including virtualization and blade type servers. Involved in performance testing for Telco applications.

Key skills:

·                     Implementation of Storage Area Networks for Enterprise class servers like Sun & HP.

·                     Knowledge of multiple Operating Systems and shell scripting including AIX, Solaris, Linux, Win NT.

·                     End to end performance analysis (applications to storage).

·                     Answers RFP, presentations, price quotations, configurations and ROI analysis for products and services. Work as Lead for Presales Engineer in the region and as T3 (Train the Trainer sessions) for subs.

·                     Disaster recovery and business continuity plans creations.

·                     Deploy large Database systems storage project. Including Oracle, Sybase and MS-SQL performance analysis for database centric project.

Key projects:

National Identity System – Centera Storage - create a Content Addressable storage system to verify national identities.

Pharmaceutical Image Document Management – Implement transparent Storage system using Legato Disk eXtender. Usage of Legato Backup to create a large virtual on-line library.

Datacenter Operation Consolidation – Integrate 3 data centers with alternate business continuity center. Create Business continuity plan, and Disaster Recovery scenario for datacenters.

Images & Backup system – Integrate Veritas net-backup and tape libraries with secondary storage, and disk snapshot copies.

Migrate Optical Disk storage images (FileNET) to Centera & NAS storage. Implement using Veritas File Manager in SUN hardware.

Large scale Telco Billing – Implement regional collection system for a large US Telco company system. Usage of SRDF and disk duplication technology for real-time backup system.

Integrate Storage Management – into NOC operation and procedures for outsourcing provider, utilizing shadow volume copies for effective backup solutions.

Multi-store Replication DB – Using Sybase ASE in Unix platform and Sybase Replication Server create a star nightly replication process integrating Sybase SQL Anywhere for more than 1000 kiosk locations. 

 

Oracle Corporation Principal Consultant / Project Manager

04/1999 – 09/2001

Work with the company's client on all phases of the projects ranging from design, planning, and implementation. Specialized on Internet enterprise applications with focus on eCommerce solutions. Database management and implementation on different platforms. Regional travel for Pre-Sales support, white-board presentations, answers to RFP & RFI including demo setups and POC for clients. Design Business Intelligence solutions.

Key skills:

·                     Implementation Mission critical distributed eCommerce solutions, front ending Oracle Financials application

·                     Manage large scale Internet solutions with integration to Financial backend system

·                     Create custom J2EE solutions to extend existing systems using Oracle Application Server

·                     Configure multiple web & applications servers to integrate with Oracle existing applications Oracle Financials, JDeveloper and iStore.

·                     Install, migrate and manage Oracle databases.

·                     Load testing Enterprise Internet Application including hardware load-balancer and XML based services.

Key projects:

Large Telco eCommerce solution – implement load balancing and geo-disperse solution integrating Oracle iStore to other platforms as: DSL provisioning, billing, pre-paid card systems

Implement Secure payment system – configure Apache server to support secure payment without changing application code. Implement security certificates and design testing plan and acceptance procedure

Voting System – design and implement a voting system using distributed databases, replication. Create application on JSP and Servlet Java standardized solution.

Hot backup system – Design and implement on-line backup solution integrated with EMC and Netapp storage. 

 

Education & Training

University of Sacred Heart, San Juan, PR Computer Science

5/1990

International Technical College, San Juan, PR6/1986

Technical: Microprocessor Design & Digital Electronics

 

Certifications & Trainings

SCRUM Alliance

Certified Scrum Master (current 2012)

TOGAF (The Open Group Architecture Framework)

TOGAF 9 Training

ITIL Fundamentals

ITIL Fundamentals

Illinois Institute of Technologies

Project Management (PMI)

 

Languages

Fluent in: English, Spanish, Portuguese.

 

Charity Work

2011 – Wesley Rankin – charity site creation (Project Manager)