Executive summary

·               Over 15 years of experience in Project Management, Solutions Implementations, & Operations Management of software subsystems in various domains including Mobility Services, Wireless Services, OAM&P Applications, Network Mediation Servers, Big Data Analytics, Business Intelligence, Software as a Service (SaaS), Platform as a Service (PaaS), and A&S.

·               Over 8 years of experience include data solutions implementation, data migration/integration, UAT and monitoring/optimizing operations at Customer locations

·               Over 6 years of customer facing experience in Application & Services

·               Over to 7 Years’ experience in Mobile/Wireless Application & Services and Cloud Platform Implementations including architecture, design, development,  and implementation experience with wireless, middleware, and Mobile Apps (iOS, Android, BB10, Symbian & Windows Mobile)

·               2 years of experience in Big Data related technologies, Hadoop, Cassandra, Hive, Pig, HDbase

·               Delivered wireless networks solutions to carriers such as BT Cellnet, Xfera, BT, Oniway, Cegetel, AWS and many more.

·               Worked closely with customers such as AT&T, Nokia, Starbucks, Blackberry, US Airways, ESRI, Apple, T-Mobile, Telesp, Dobson, Verizon, OniWay, Telus & Airtel to provide 24/7 support for implementation and monitoring.

·               Highly conceptual, innovative problem-solver with excellent analytical, organizational, and communication skills. Dedicated team player with ability to multi-task and effectively manage time with extensive coordinating experience with Customer relations and Presentation skills.

·               Excellent interpersonal skills with the ability to influence team members, management & external groups. Proven ability to provide technical leadership to large global teams on complicated projects.

Strengths, Management Experience & Specialties

 

Strengths: Innovation, Road mapping, Execution and People Development

 

Specialties

·   Product Definition and Development

·   People Management (50-500+)

·   Multi-site People Management (3-8 sites)

·   Strategy and Road mapping

·   Technical Innovation

·   Program and Project Management

·   Team Building & Leading: People Development

·   Customer Engagement and Understanding

·   Operations

 

Management Skills

 

·               Excellent English (oral and written) communication skills for both technical and non-technical audiences.

·               Strategic Planner adept at combining strategic vision with tactical execution to achieve corporate milestones; Drives down operational cost to fund growth objectives.

·               Global Leader adept in large scale projects directing cross-functional, geographically distributed and multicultural teams to achieve established goals.

·               Result-Oriented strategic leader with "Can Do" attitude offering consulting and enterprise background with business knowledge of information technology

·               Capable of successfully managing and leading large teams & ability to track the progress of a project through the multiple life cycles phases with an emphasis on quality processes and guidelines in all stages of the activities.

Technical skills

BI/Reporting:Crystal Reports, Actuate, Micro strategy, Web Intelligence, Business Objects, Voyager, Filenet

Languages: Objective C, Java, C++, XML, JSON, HTML5, Tcl/Tk, Hive, Shell Scripts, Pig, Python, Perl, Oozie, Awk, Sed, XCode

Operating Systems:SunOS, RedHat, HP-UX, Linux, Windows, RaspberryPi, Audrino

Application Server:WebLogic, WebSphere, Apache Tomcat

Big Data/Cloud:Hadoop, SAP HANA, NoSQL, Sqoop, MapReduce, Flume, Rackspace, Amazon

Mobile OS/Platform:Android, iOS, BlackBerry, Windows Mobile, Sybase Unwired Platform, SAP Afaria

Database:Oracle, HDBase, Cassandra, MSSQL, SAP HANA, Sybase SQL Anywhere

Software: MS Project, Integrity, MKS, GIS (Google, ESRI), PlanView, JIRA, Amdocs, MS Office, ClarifyCRM

Version Control: ClearCase, RCS/CVS, Subversion, GitHub

Wireless Technologies:CDMA, UMTS, GPRS, GPS/AGPS, WiMAX, LTE

Network Management: Purify, X.25, x5tool, HP OpenView, TCP/IP, SNA, CMIP, MQSeries, Veritas, LAN, Network architecture

Education

·   Master of Science in Computer Science, Mississippi State University, MS

·   Database Courses, Western Kentucky University, KY

·   Bachelors in Computer Science, National Institute of Engineering

PROFESSIONAL SUMMARY

 

Aug 10 – PresentSr. Manager – Product Implementation C.Tekk Solutions, Addison TX

 

Ctekk Solutions enables success in essential strategic endeavors that transform enterprises by aligning IT Strategy and priorities to their business objectives. Ctekk Solutions delivers fast performing solutions by leveraging industry insight and unrivalled technology expertise such as Hadoop, MPP, InMemory database (HANA), Cloud Platform and Mobility Solutions. Responsible for conceptualizing, developing, and delivering Data management & analytics Solutions (hardware and software) for global markets serving over millions of field workers. Lead a culturally diverse team of 100+ software and hardware engineers in the United States, Mexico, China and India.  

 

·               Provide cross-functional project leadership to all software project team members and stakeholders. Work with Product Management to ensure all product specific data requirements are identified.

·               Reported at CXO level to Implement process for product delivery and make sure multi-site/ geographically diverse teams adhere to the defined processes including consulting strategies for Enterprise IT.

·               Developed and implemented a highly creative solution to streamline the product development process by setting up R&D partnerships in India, saving $10 million in annual R&D costs while doubling resources and increasing productivity.

·               Coordinated delivery of BB10 Platform release management assuming the main responsibility as a Software Product Integration Manager to manage and drive all software deliverables and schedule that are defined for the associated set of products.

·               Work closely on customer implementations for Data Solutions with  various Cloud providers such as 3Tera AppLogic, iWork(Apple MobileMe), Cloudkick, CA Cloud, HP, Microsoft Hyper-V, Azure, AWS, Unisys Cloud, Zoho etc

·               Provide technical expertise in analyzing client requirements and develop and present solution architecture. Developing Proof of concepts and coordinating with Business Teams

·               Ensure this integrated software schedule identifies dependencies across teams including hardware and device availability where necessary.

·               Ensure the integrated software schedule gets reviewed (by all team stakeholders) and approved (by Program Manager and Exec Sponsor) and all discrepancies and problems reconciling effort required v time available get resolved or are flagged to the Program Manager.

·               Ensure all risks are reviewed frequently for software and Program Manager is kept informed of results and status. Act as a primary source of information for all software deliverable related issues for a given product.

·               Ensure all cross dependencies with teams are managed and communicated early and clearly such as Daily Builds, External Software Releases.  Coordinate activities for Monthly Internal Product Demos at the completion of each build cadence.

·               Managed multiple multi-site  projects in Application Development for Mobile, Web and Cloud applications, web services and client support services

·               Responsible for software, technology planning, data analysis, evaluation, reports, dashboard design & application/middleware development as well as providing recommendations and alternatives

·               Oversee the testing and evaluation of new and emerging user-facing technologies, and champion their use by creating and maintaining a Technology Roadmap for the implementation of new technologies.

 

Environment: MS Project, Integrity, Clarify CRM, JIRA, SAP HANA, Hadoop, BI Tools, MapReduce, Oozie, Sqoop, Hive, Pig, PHP, Selenium, Quality Center, MS Office Suite, iOS, Android, AWS, Mantis, Rackspace, Raspberry Pi, Audrino, BB10, Cloud Platform, Windows, Linux

 

Feb'08-Jul’10   Manager – Product SolutionsNelgo Solutions Inc., Richardson, TX

 

Nelgo Solutions offers Workforce Management Solutions and Managed Services for Customers in US, Romania, Germany and India. Nelgo’s product lines include Real-time WFM Web Service interfacing with Cloud based Support Center Solution (OTRS), Sybase Afaria, OSS/BSS, and multiple clients Mobile, Biometric, GPS, GSM based VTS etc and provide Business Intelligence and Analytics

 

·               Responsible for owning Product P&L, strategy and implementation of mobility products and services.

·               Leading the onsite & offshore development teams.  Coordinate with the Customers & Technical Sales & Offshore Teams to develop, implement, enhance, support and maintain the Data related to Workforce Management System (WFM), Billing Systems (OSS/BSS), Communication Products and Mobile Applications (A&S).

·               Implemented effective Scrum reporting at CXO level; improved existing Scrum of Scrums process and Scrum for geographically distributed teams. Determine the Product pricing to meet revenue and profitability goals

·               Responsible for Product P&L and Product Business Requirements gathering with prioritized features

·               Own and architect the Workforce Management Application and Data Migration, Cloud Solutions(AWS, Rackspace) for Customers integrating to Mobile Applications on various Mobile Devices. Manage relationships with service providers and vendors.

·               Identified opportunities to provide enhancement support to mobile application management, Mobile Device management (MDM) and monitored integration of products into an existing Production environment.

·               Support sales pursuits, trials and demo’s. Brief and train the Salesforce at Sales meetings and manage product user groups

·               Involved in defining and launching Data Management, Analytics related products on the cloud interfacing Android, iOS, & Symbian based Mobile clients.

·               Provide technical guidance, resolving Incident Management with in-house as well as customer sites

 

Environment: Cyrstal Reports, ETL, Business Objects, Business Intelligence, COTS Integration, MS Project, MS Office Suite, JIRA, Lotus Notes, Asana Management Tool, Cloud Platform, MySQL, Oracle, Cassandra, Dynamo(Amazon DB), Hadoop, Python, Perl, C++, Java, PHP, Unix, Linux, Windows, Android, iOS, Symbian, MQC,

 

Jan'04-Jan’08   PMO - Integration Architect       Nortel Networks Inc., Richardson, TX

 

Primary responsibilities included working as a part of the Solutions teams for installations, upgrade, data management/integration, data validation, analytics, reporting, and PostCuR support of software components for Wireless Services and OAM System modules for Wireless Networks

 

·               Responsibilities as a part of the WI OAM&P Integration team include providing Customer Readiness support for OAM Solution

·               Worked with overseeing WNMS Integration team of 60+ contractors on OAM, WiMAX & LTE Solutions. OAM Server is used to Monitor 3^rd Party Network Element’s that it connects to in a UMTS/LTE network and gathers statistical data. Perform data mapping and data integration activities.

·               Responsibilities include managing a smooth installation/upgrade OAM Servers, Packet/Circuit Core device Integration, patch management, develop feature/patch test plan, RCA and preventive action, & IOT (Inter-Operability Test) with each release.

·               Involved providing support for WIOAM Data Service as lead prime for integration of IP Multimedia Subsytem (IMS), eMLC, IVR, MetaSolv NMS, Avabil, OSS/BSS, MAP Server and SMSC for OAM Enhancements

 

Environment: MS Project, Clarify CRM, Amdocs, ETL, Solaris OS, Windows Server, Linux, Oracle, Java, NetBackup, Web Intelligence, C++, Business Intelligence, Performance Report, Analytics, IVR, LBS, Avabil OSS/BSS, NMS, WI OA&M, QC, Load Runner.

 

Feb'02-Jan’04   Project Engineer/Implementation SME    OniWay, Lisbon, PORTUGAL

 

Primary responsibilities included overseeing implementation of IP Multimedia System (IMS) for OniWay (Portugal) at the customer site, Reports/Analytics & support/coordinate Integration with 3^rd Party systems and OniWay Partners.

 

·               Responsibilities included working as a part of Product Line Management (PLM) to define implementation strategy and roadmap. Supervise and providing team leadership in installations, upgrades, database migration, and provide on-site technical support.

­    Worked as a technical prime for implementation of Customer Network Solutions including Wireless Services and Provisioning Applications (Operator Provisioning & Billing/ Accounting Modules), 3^rd party products such as MetaSolv NMS, Radius Server, Comverse-MMS, Amdocs Ensemble, CMG WAP, Logica SMSC and Service Builder, eMLC and OAM Module for Network Operation Center.

­    Work with external third parties to assess partnerships opportunities.

­    Coordinated the development of UMTS Wireless service (Service-To-Go), based on IMS

­    Responsible for preparation, and successful execution of acceptance test plans (ATP)

­    Implemented procedure for Quality Assurance through MQC and provide RCA or escalate with priority 1 CR for issues found in integration

 

Feb’98-Feb’02   Technical Architect Nortel Networks Inc., Richardson, TX

 

Primary responsibilities included customer facing role in Integration, Data Analysis, and Implementation of enterprise applications for UMTS Wireless Services Platform based on SOA and 3GPP standards and OAM System modules for CDMA based network products.

Network Gateway Server (NGS) is a Network Application Programming Interface (API) gateway product based on the SOA specifications. It provides an open API infrastructure that allows external applications to access 3G wireless network capabilities in a controlled and secure manner.

­    Involved in the development of an application suite for the NGS server with various network enabler platforms like Mobile Location Center, Mapping Server, Charging Gateway, Accounting Server, Application Servers, etc.

­    Demo and trial customer behavior Analytics & Reporting applications with interface to MapQuest, Geocoding, Directions, Mapping, Ad Network, etc. for TMO, OniWay, Airtel, and ATTWS.

­    Participated in market trialing of NGS Server at the customer sites in TMO (Deutsche Telekom) Bonn, GERMANY, ATTWS, Airtel and ONIWAY Lisbon, PORTUGAL.

­    Oversee customer trial activity involving MMSP Server (Trial Version) at the customer site in AirTel, Madrid, SPAIN.

 

·         Worked on Selector Bank SubSystem (SBS) OA&M enhancement for supporting T1/E1 based Selector Common Interface Supreme (SCIS) card for CDMA (1xRTT) on a Layer1 protocol entity.

·         Worked on developing a CMIP based Fault Management Q3 Agent and TMN Manager for DMS-MTX networks Responsibilities also include installation on the server and the client machines for TELSP (Brazil).

·         Worked on the TDMA MTX Data Server, a mediation device between the MTX (Mobile Telephone eXchange) and third party client applications. It involved collecting switch data such as billing records, operational measurements, Logs over TCP/IP and X.25 and transmitting the data over in real-time to the client applications over TCP/IP using distributed object oriented technology and client server architecture on HP-UX for TDMA MDS OA&M group.

 

Jan'96-Feb'98Data Analyst/Software Engineer, CONVERGYS   Cincinnati, OH

 

Worked on the product “Switch Manager” to provide data synchronization, redundancy elimination, source identification, data reconciliation, and issue root cause analysis. Provide Quality control and auditing of databases, resolving data problems. Support data selection, extraction, and cleansing for customer applications (AWS, Americell etc.) Provide ISO-9000 procedures for Change Control process & Function Point Analysis for Switch Manager System based on Solaris, C++, Oracle, Shell Scripting, perl, ClearCase, TCP/IP, X.25, MQSeries.