OBJECTIVE:

EXPERIENCE:

8/2013 - Present

Senior Architect and Consultant

Responsible for the design, delivery, and management of complex IT solutions in a team environment to satisfy client business challenges. Utilize extensive development, implementation, and consulting skills to deliver state of the art systems, while providing technical and project management leadership.Assisted with development of focused practice areas and currently serve as practice area manager for Enterprise Mobility and Collaboration practice area, leading development of cloud-based service offerings, such as hosted email (Office 365), enterprise file sharing, and mobile device and application management.Perform architectural review and research for internal and external solutionsFacilitate the definition of standards for delivery and processPublish and audit the use of implemented standardsWork as an integral part of the delivery model and enable the strategic direction of client's technology servicesFacilitate research efforts in new or upgraded products, services and technology including Service Oriented Architectures, Infrastructure products, systems management solutionsResearch existing technical or business systems to understand and leverage unrealized capabilitiesDesign and review conceptual solutions for projects, including total cost of ownership, time-lines and integrated technology designsResearch marketplace changes to technology integrated to the future demands and direction of the businessFacilitate the definition of standards, working with a variety of technology groups within a client's organizationPublishi and communicate standardsResearch best practices within the industry and information technology to continuously improve quality, costs and delivery time-linesAudit standards and technology solutions through the design, construction and implementation phases of projectsAssist in the creation of a central component architecture library to ensure re-use, quality and speed to market

6/2012 - 8/2013

Technical Project Manager & Senior Systems Engineer

Responsible for all project management related aspects of delivering systems infrastructure upgrades and business applications, in addition to duties in serving as Senior Systems Engineer.Leading all aspects of project delivery including project scope, deliverables, estimates, detailed project plans and change requestsEnsuring the success of a project by driving day-to-day operations through the application of sound project management principles and methodologiesRegular communication of events and project status to project stakeholdersPerforming risk assessment, response planning, and developing mitigation strategiesIdentifying and negotiating changes in project scope that serve to limit scope creep and ensure that projects complete on budget and on timeAct as the primary liaison between all teams assigned to the projectMotivating the project team to ensure successful projects completionAccurately provide all necessary inputs for project reviewsSuccessfully manage a number of projects simultaneouslyConduct lessons learned reviews with Systems Engineering staffProvides in-depth technical and design expertise on large-scale infrastructure projects for enterprise-class clientsWorks in tandem with high-caliber technical staff, including project managersAssesses, Architects, project Plans, Implements, Documents and Supports customer systems in response to business or technical requirements.Serves as subject matter expert (SME) for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.)Clearly communicates problem/resolution process to customers or managementServes as project Team Lead with project oversight responsibilities and mentoring of consultantsContributes to written proposals and develop technical documentationPresentation of design and deployment strategiesDelivers seminars and public presentationsPerforms network and application troubleshooting

11/2011 - 6/2012

Senior Systems Engineer

Responsible for architecture and delivery of key Microsoft systems, applications, and customer IS infrastructure, including infrastructure planning, application support, analysis, design, development, testing, setup, technical documentation, and reporting.Provides in-depth technical and design expertise on large-scale infrastructure projects for enterprise-class clientsWorks in tandem with high-caliber technical staff, including project managersAssesses, Architects, project Plans, Implements, Documents and Supports customer systems in response to business or technical requirements.Servers as subject matter expert (SME) for specific technologies (e.g. Microsoft, VMware, Citrix, Cisco, etc.)Clearly communicates problem/resolution process to customers or managementServes as project Team Lead with project oversight responsibilities and mentoring of consultantsContributes to written proposals and develop technical documentationPresentation of design and deployment strategiesDelivers seminars and public presentationsPerforms network and application troubleshooting

7/2011 - 11/2011

Systems Engineer

Responsible for designing, configuring, installing, troubleshooting and repairing network and systems infrastructure solutions for business customers. Serve as primary engineering contact on projectsProvide operational management and support for complex IT infrastructuresSet up and install new servers and network equipmentIdentify and resolve network and related system performance problemsPerform troubleshooting activities on production servers Administer Microsoft Servers running: SQL Server, Windows Server, and Exchange ServerTroubleshoot server and workstation software and hardwareSupport the back office and application serversManage, support and maintain Windows Active Directory, Novell infrastructure and services including: File/print, Citrix/Terminal ServicesPerform hardware upgrades and swapsEstablish backup and recovery procedures for network based systemsTrain and support End Users on systems and common MS ProductsInterface with external venders as necessaryAdminister Telecommunications and Computer Telephony equipmentActively participate in planning, coordinating, and implementing Windows operating systems and applications for small and medium business (SMBs) customers.Evaluate new technologies and provide recommendations for the purchase of products and servicesMaintain knowledge base of current technology with continuous self study

1/2007 - 7/2011

Senior Systems Engineer

Customer project implementation specialist focused on specifying, implementing, and maintaining enterprise Unified Communication Systems, computing infrastructure, and network technologies. Assisted sales staff in working with customers to provide sales engineer support and solution design guidance. Assisted with project management in developing work plans for the purpose of quoting and allocating technical resources based on customer budget and time constraints. Provided support for tier 4 managed service request escalations. Reviewed recurring escalations and identified solutions with managed service team.

8/2003 - 12/2007

Network and Systems Administrator

Designed and maintained network and systems technology infrastructure for regional behavioral healthcare provider.Managed network, systems, and technology resources for 600+ users, located in 12 offices and multiple field-based locations. Collaborated with department heads on several IT committees and provided management for IT Help Desk. Negotiated and managed vendor relationships and support contracts. Oversaw technology initiatives during company expansion, due to merger, including: Active Directory domain migration, WAN connectivity between all sites, new datacenter design and implementation, workstation and thin client roll-out, deployment of 30+ blade servers and SAN, and virtualization on VMware ESX 3.5.

11/1999 - 6/2003

District Technical Support Specialist

EDUCATION:

9/2002 - 5/2005

Some College Coursework Completed

6/2001

Associate Degree

CERTIFICATION:

4/2013

1/2012

11/2011

6/2011