RAJIV KANNALLI
TOGAF CERTIFIED ARCHITECT / SOLUTION CONSULTANT
20+ years’ rich experience in designing optimal solutions & business value in high-growth environments in the areas
of Technology Advisory, Solution Architecture, Competency Development, and Technology Development
PROFILE
v Seasoned, technically inclined and highly empowered professional offering an eventful career of over 20 years
studded with professional brilliance in the areas of End-to-End enterprise architecture, customer engagement,
setting up and managing CoE, executing & implementing high valued projects for niche customers
v Expertise in Solution architecture, solution development and Zackman/TOGAF frameworks. Primarily involved
in architecting more than 12 large-scale solutions with primary focus on solution & Technical architecture.
v Academically astute professional displaying credentials in initiating, administering and executing across a
portfolio of projects, harmonizing technical needs with business realities including conceptualization,
Budgeting/Estimation, Planning/Monitoring, and final Commissioning
v Deep expertise in Infrastructure architecture including Cloud, virtualization, Enterprise Security, ITMS and
designing High Availability Distributed computing solutions. Certified on IT Governance, ITIL 3, COBIT 5
Rich experience in planning and delivering optimum solution and business value for multi-faceted, cost-conscious
multi-million dollar bubget transformation projects with complex dependencies on IT and technology
v Expertise in Java and DotNet technologies. Defined Solution blueprint, detail architecture, designed and
implemented n-tier applications. Well versed with multi-tier architecture and user intuitive HTML 5 Front-end UI
v Expert in BPM solutions and Integration (SOA) technologies. Defined Solution blueprint, detail architecture and
designed process automations using business rules and complex enterprise business integration platform
v Well versed with BPMN, BPEL, SCA, Rules, CEP, Modeling, events and implementing service based integration
v Big exposure to BigData & Analytics. Implemented projects using Hadoop core and COTS products based
solution. Strong experience in AWS, MapR, Cloadera, HBase and other BigData and Unstructured data analysis.
v Proficient in Information Architecture, BI & Analytics, MDM, Data Quality, Enterprise Data Management, Data
Modelling. Implemented Performance Management, Risk and Compliance solutions and analytics solutions.
v Familiar with Portal framework/ECM including Websphere, SharePoint 2013, FileNet & other open source products
v Strong experience in Oracle e-Bus, SFDC, SAP ERP Implementation, and Social Media/Mobile solutions
v In-depth knowledge in the area of Cloud Computing/Virtualization, IaaS, SaaS, MaaS and DaaS. Also have
handled some prestigious assignments in setting up enterprise virtualized Hybrid cloud environment.
v Have extensive experience in BFSI, Telecom, Retail and Hi-Tech industry verticals and strong techno-functional
background in core business disciplines like Finance, Sales/Marketing, Global Sourcing and Operations
NOTABLE ACCOMPLISHMENTS
· Global experience and worked on global projects based in internaltional locations. Worked as Principal/Solution
Architect with close to 12 years in building enterprise and complex solution for Fortune 50 enterprises/SMBs
· As Technical Architecture Lead, managed a large portfolio of IT applications for a Fortune 500 US Regional Bank
· Evangelized & defined Performance Maturity Model, to measure shared services across the BUs in the Enterprise
· Led overall Migration Strategy and implementation for an Enterprise BPM/SOA platform for a US based Regional Bank
· For a US regional Bank, executed a multi-year roadmap for new generation Intranet platform (SharePoint 2013)
· Designed an Industry model-based Customer Churn Analytics solution (BI) for UK-based Consumer Bank
· Led Technical strategy and architecture for a lending Process Transformation (ETL/BPM) for Fortune 100 Bank
· For a US leading Bank, Primed the Transition proposition for a large(225+ FTEs) BI/IM & Data Quality solution
· Primed multi-vendor team for an cutting-edge B2C online e-commerce solution world leading US based Retailer
· As Architect, designed MDM-based Analytics Wealth Management solution for a leading Financial Major
· As Chief Architect, implemented large(100+ team) SOA/BPM(TIBCO) Integration for European Telecom Major
· Led multi-vendor Architect team for Financial Transformation program(£50M) for Fortune 50 Financial Major
· Primed Multi-vendor architecture team for defining Business Cabability Roadmap for a new Multi-channel
Customer Acquisition and e-Commerce platform for a US-based Fortune 50 enterprise
· Managed 800+ applications IT Portfolio rationalization program for a Fortune 50 Wealth Management group
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RAJIV KANNALLI
CORE COMPETENCIES
· Strategy Planning & Execution · SI/Business/Process Transformation
· Innovation & Business Modeling · Business/Enterprise Architecture
· BI & Analytics, IM Solutions
· Business/ Transformation, BPR · Business & IT Strategy Alignment
· New Product/Service Incubation · Product Engineering/Development
KEY TECHNOLOGY SKILLS
Framework /Standards Architectural – TOGAF, Zackman, MVC Governance– ITG, ITIL, PPM, COBIT, PMP
Industry Frameworks Basel II/III, Accord , HIPPA, PCI DSS, eTOM, NGOSS, SWIFT, EDIFACT, FACTA
Business Domains
Technologies
· Client/Business Need Analysis
· BPM,SOA & Integration
· ITG & Serv Mngt (ITIL, COBIT & ITG) · Cloud Strategy & Virtualization
· Partner & Vendor Relations
· Coaching and Mentoring
Banking, Insurance, Healthcare, Government, Retail, Telecom, Logistics, Manufacturing
Technology Skills
Java - J2EE, JavaFX, Spring, Web 2.0, JBoss, JSF, Jspresso, NetBeans, JavaFX, GWT IBM
WAS 8, Weblogic 9, Jboss, NetBeans, JavaFX, GWT apps Others - Python, PHP,Ruby,
Microsoft - DOTNET 4.5, 4.0,3.5,C#, ADO.NET, ASP.NET, WCF, WWF, WIF, WPF, VB.NET,
MOSS, VB.NET, BizTalk, ADFS, LDAP/AD, SAML, Kerberos, SSO, C#
Tools
SOA/BPM
BI Analytics/DWH
Eclipse, Visio, NUnit, IBM RAD, RSA, ER-Studio, MS Project, Primavera, Rational SA, ErWin,
Toad, Websphere WMB, VSS, Visio, Visual Studio 2012, NUnit, NDoc, MS Project,Mavin, ant,
IBM BPM 8.5, Lombardi, Oracle Fusion, AIA, ODM, Blueworks Live, DataPower, WPS, MQ,
WMB, ILog, TIBCO FICO, COBRA, Pega, Savvion, BizTalk
Cognos 8, SAS 9, SPSS/Netizza, SAP BO4.0, Exadata/OBIEE 11, Teradata 12, DataStage,
Infosphere, Trillium, Hyperion Essbase, DataFlux, Informatica MangoDB
BigData/Hadoop Soln MapReduce, HDFS, Amazon,EM,Cloudera, EMC Greenplum, MapR, Hbase, HartonWorks
Database
ECM/E-Commerce
Enterprise Apps
Mobile Solutions
Mainframe/legacy
Oracle 12g, DB2, SQL Server 2008/2012, mySQL,Postgress 9, Informix, Sybase
SharePoint 2013/2010, Websphere Portals/Commerce, ATG, Alfrensco,OpenText, Oracle CM
SAP, Oracle E-Biz Apps, Seibel, Amdocs, S1, Salesforce.com, Peoplesoft, Amazon
Mobile Commerce, Android/Iphone Apps-RhoMobile, Titanium/PhoneGap apps, AirWatch
Cobol, CICS, DB2, MVS, JCL, Z/os, IBM HIS,
Clouds/Infra Solutions Cloud- Hyper-V 2012 R2/Azure,VCWare, CloudBrust– IBM/Oracle Storage – EMC, HP, IBM
Servers – Wintel, Oracle, HP &IBM Z ESM Tools – BMC, CA, Compuware, Tivoli
PROFESSIONAL EDUCATION
Executive MBA ♦ University of Warwick, UK
CERTIFICATIONS
TOGAF Certified Enterprise Architect ♦ Open Group, US
COBIT IT Governance Framework ♦ ISCSA.ORG, US
PUBLICATIONS AND HONOR
Performance Management Model ♦ Keystone
Honorary member of Security Framework♦ TMForum
Resume: Rajiv Kannalli
AD Sourcing Approach ♦ Wipro
Front Office Solution Framework ♦ Wipro
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B. Tech -Computer Sc. ♦ Bangalore University, India
Customer Excellence Program ♦ Harvard University, US Innovating in Healthcare ♦ Harvard University, US
ITIL Foundation Certification ♦ Open Group, US
RAJIV KANNALLI
KEY ENGAGEMENTS DETAILS
SOA Strategy and Governance Roadmap, IHG
Role – SOA Architect
IHG has embarked on a large SOA governance initiative to define an overall SOA strategy and governance
framework for the enterprise. As part of the team, I was driving the effort working at client site. The program had
multiple phases from defining strategy, implementing a pilot and moving to a enterprise roll out of the framework. This
involved assessing the current state to identify gaps and define the future state. Some of the key areas of focus was
Governance framework, SOA Reference architecture, service lifecycle, policies, standards for SOA implementation,
apart from standards aspects of SOA like security, versioning and other core development process
Roles and Responsibilities
· Conducted technical workshops with stakeholders on SOA for both scoping and also identified key areas for initial
phase
· Responsible for working with technical team to define overall approach and various documents
· Worked with Client leadership team to drive discussions with their internal team on the SOA strategy and
governance aspects including the future roadmap
· Defined the overall SOA Strategy and long term goals in consultation with Enterprise Architecture team
· Responsible for analyzing the existing architecture document and defining the future reference architecture
· Defined the governance framework covering the people, process and technology aspects
· Worked with team to define the service development and testing documents
· Participated in sessions to define key themes for SOA and worked with client PM and EA to get consent from the
client executives and other SMEs from client
· Responsible for interacting with identified SMEs from client for both clarification and also walking through the
prepared content
Environment: Fuse ESB, IBM Datapower, Apigee, XML, Informatica, Oracle 11g, RESTful Web Services,
SAML, Java, JAX, JCA, JMS, ActiveMQ, Drools
DED-DWD Mobile Application, State of MO (jobs.mo.gov)
Role – Architect
Apr 14 – Nov 14
The State of Missouri Department of Economic Division of workforce development (DED-DWD) manages jobs.mo.gov
website, which provides facility for job posting and offers services to employers, individuals, and communities. The
current website needed few enhancements and also DED wanted to build a new mobile application to extend the
functionalities to mobile devices to reduce the hiring cycle time and provide advanced features like notification and
filtering to individuals. The proposed mobile app was intended for all mobile devices including iOS and Android.
Roles and Responsibilities
· Conducted technical workshops with stakeholders on Agile and assisted in creating templates for Product Backlog
· Responsible for working with technical team to define technical specification and design document
· Worked with Sales team to define technical approach and carried out detail estimates and also assisted in
defining initial project schedule
· Responsible for analyzing and defining the improvements on overall deployment architecture
· Utilizing REST API for interfacing lot of Web and external Cloud based application for enterprise services to
encapsulate the basic services
· Participated in JAM sessions to define user stories and worked with PM & business to prioritize the requirements
· Responsible for ensuring development meets stated requirements, assisted in Testing, Business Information and
Release team/Support teams to ensure implementations and product rollout
Environment: HTML5, JQuery, Apache Cordova, CSS, Oracle 11g, RESTful Web Services, JScript, WCF, XML,
Microsoft Dotnet 4.5, Visual Studio 2012
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Nov 14 – Mar 15
RAJIV KANNALLI
DED- Work Opportunity Tax Credit System, State of MO
Role – Architect
Nov 13 – Apr 14
The existing system was a COBOL mainframe based application and requires employers in the program or their tax
consultants, to fill out manually a paper application and the details from paper have to be entered manually by WOTC
staff. The web-based system written in C#, .Net includes functionality allowing employers and their tax consultants to
complete the application process online. In addition, tax consultants have the ability to “bulk” upload applications,
further streamlining the application process.
Roles and Responsibilities
· Perform complex program analysis - evaluate, recommend and plans and actions to create processes to integrate
the business processes into the welfare automated systems Agile (Scrum) development process
· Defined the overall architecture and detail design of the web solution and also migration services
· Coordinate the gathering and reconciliation of detailed business requirements and systems requirements
· Responsible for working with technical team to define technical specification and design document
· Collaborate with Information Technology staff and developers to ensure best practices, available technologies,
and system improvements are understood and considered in automated solutions
· Assisted the technical team during development and define the technical standards
Environment: Microsoft Dotnet 4.5, C#, ADO.NET, SQL Server 2008 R2, JScript, WCF, XML, Visual Studio
2010, MS Office and Outlook 2010, Office communicator 2007 R2 Version 3.5
Fortune 500 Leading Regional Bank, US
Intranet and B2B Collaboration Management
Role – Solution Principal
The Bank had a legacy Intranet with minimal features for collaboration and lot of static contents with maintenance and
operational challenges. Bank wanted to enable an internal collaboration centric innovation theme and also enable
internal use of social media and mobile capabilities to improve better accountabilities and operational efficiency. The
proposed solution was migration of existing MOSS 2007 solution to MS SharePoint 2013 & Lync 2013 server. The key
features of the solution were capability to develop own team sites, Enterprise Search, automation of internal
processes, Mobile & Social Media integration and formal communication and collaboration platform. The user base of
the Intranet was around 8000 users with more than 3000 team sites and lot of internal knowledge management
applications and also as a content management tool for business applications
Roles and Responsibilities
· Worked with the Business, EA team and Enterprise Strategy Teams to document the existing Business Processes
and also the information flow to the repository
· Conducted workshops with the client team to capture additional features which are required in the new Intranet
· Analyzed gaps related Information Architecture, Taxonomy and other SharePoint 2013 features
· Worked with Product SMEs and client team to define As-Is and To-be process and prepared Gap Analysis
· Let the team of technical team to define the future state Portal and collaboration platform using SharePoint 2013
· Review existing governance processes and defined multi-level governance structure
· Led the task forces & deployed custom applications deployment from Dev, Test, Staging and to Production
· Reviewed potential implementation pitfalls and other areas for organizational readiness with the key stakeholders
· Identified the quick wins and implemented that as part of the initial Phase and created the Product Backlog
requirement list as part of the Agile process
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Environment: Sharepoint 2013, Microsoft Lync2012, Hyper-V 2012, System Center 2012, Peoplesoft 9.2,
DotNet 4.5, LiveLink Server (LES), Visual Studio 2013, MVC, WPF, WCF, SharePoint Designer, Primavera V6,
Visio, Exchange Server 2013, HTML5
Fortune 500 Leading Regional Bank, US
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Feb 13 – Jun 13
Jul 13 – Nov 13
RAJIV KANNALLI
Enterprise BPM and Integration Platform – Shared Services
Role – Solution Architect
The Bank initiated a program to develop an Enterprise Integration Platform as part of their SOA WebSphere products
upgrade. Over the years, the bank had developed 300 odd enterprise services including lot of point-to-point services
such as B2B applications for their consumer and mortgage business units. The project scope was to define an
enterprise ESB-based SOA platform and also migrate and consolidate all the existing services. The project was also
to consolidate the existing integration team to a Shared Service organization for the enterprise
Roles and Responsibilities
· Manage and lead efforts in End-to-end implementation covering research, requirements gathering, SOW creation,
road-map, planning, designing and implementation activities surrounding the IBM BPM solutions.
· Full consultative activity with regards to advising clients on various SOA and BPM solutions.
· Worked with Business team to manage the integration of business process with IBM ODM, Websphere
Integration designer, Visio, back-end (LOB) applications Offers, Customer, Risk & finance systems
· Assist in SOA governance processes and policies defining aligning to ITIL and COBIT based best practices
· Perform assessments to determine any of the existing services which can be consolidated and reused
· Technical responsible to ensure development meets the design specs. Define standards and best practices
· Introduced BPMN based glossary to assist in defining business information
· Resolve technical issues encountered with developers to come up with the best technical solution
· Responsible for Liaison with the providing and consuming applications based on their information
· Utilizing REST API for interfacing lot of Web and external Cloud based application for enterprise services
Environment: IBM BPM 8.0, MQ 8.5, DataPower, ViewPointe, WMB, IBM HAL for Mainframe, Websphere
Partner Gateway, SalesForce.Com, FICO, CastIron, IBM MDM, Rational Software Architect, IBM ODM, DB2,
Rational Developer, IBM AIX systems, SAP Finance, Hyperion Essbase, CICS, Z/os, IBM HIS
Fortune 500 Leading Regional Bank, US
Customer Data Management – MCM, BI and Analytics
Role – Chief Architect
The Bank initiated a modernization project of front office applications. Some of the currently products like SAS were
out of support and other products needed to be upgraded for business continuity, stability and also to address
performance issues. The project scope was to consolidate the data across 50 applications including 15 data marts
with Oracle 10g, DB2 and Mainframe Data store. In addition, the project intended to consolidate Customer data
across Mortgage, Consumer and lending Business Units to newly defined Infosphere based Customer MDM.
Solution also had Netizza based Datastore with Cognos based BI and Hadoop based computing to meet the KPI
requirements. The combined customer base was around 80 Million with more than 180 million key accounts.
Roles and Responsibilities
· Worked on the Design of Customer Classes Master Profile and Meta data including the identify index. This
involved Designing the key business info, E-R mapping and tables, reference tables and working tables.
· Created the Transformation mapping specs from various sources into the Master Database for the DQ team
· Worked with project and business teams in US, India for Product and Customer class design and implementation.
· Implemented the Data models using Infosphere Banking reference model and provided guidelines to DQ team to
define the interface and creation of the Landing, Staging and Base Table and the necessary Streams to be used.
· Used the new Master Reference Management to cleanse the data and build trust rules for relevant attributes
based on the source and trust ability of data using BigSights Streams and Netizza based reference model.
· Participated in code review, architecture and planning meetings.
· Technically engaged the Infosphere MDM and Bigsights team for defining customer insights and coordinated with
Data Stage ETL teams for design and implementation of classes, rules and KPIs
· Responsible for Liaison with the downstream consuming applications understanding their individual needs, the
best method and time of consumption.
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Aug 12 – Jan 13
RAJIV KANNALLI
Environment: Oracle 10g/11g, DB2, Infosphere, Bigsights with Streams, SAS, Informatica 9.2, Toad, Erwin 7.2,
Data Stage, Software Architect, Quality Stage, Netizza 100, Rational Developer, IBM Power systems,
SalesForce.com, SAP Finance, Hyperion Essbase 11
Leading Retailer, US
Customer Experience Strategy and Multi-Channel E-Commerce Assessment
Role – Lead Consultant
The retailer was one of the early adaptor e-commerce platforms. However they were not quite successful unlike other
e-commerce retailers like Amazon and others. So they wanted to carry out an assessment of their existing platform to
suggest improvements. The retailer also wanted to formulate overall Omni-channel strategy and define a multi-year
roadmap. The project intended to identify the key areas impacting the enterprise performance.
Some of the Roles and Responsibilities
· Worked with key stakeholders, business and EA team for assessment with Omni-channel vision and strategy
· Created the Transformation mapping specs from capability assessment into the Heat Map blueprint for enterprise
· Carried out the market research and competitive assessment and defined the capability definition and Heat Maps
· Using customer experience lifecycle continuum frameworks identified the future state experience and the areas of
improvements
· Defined the short-term, medium-term and long-term improvements by enhancing existing platform
· Carried out a business-centric Cost Benefit Analysis and also business case for the futuristic platform
· Defined multi-phase high level roadmap implementation plan
Environment: ATG e-Commerce Portal, Component Business Model Framework, Oracle App Server, HTML5,
JQuery,OC4J Oracle PLM, Oracle E-Biz Procurement, Seibel 9, Infographics, Oracle AIA, OBIEE, Hyperion
IBM Asia, Singapore and India
Nov 11 – Jun 12
Role - Senior Managing Consultant
IBM Global Services
As part of the core consulting group, was involved in multiple initiative in supporting existing and getting new projects
in the areas of BPM, MDM, BI, Analytics and Data Governance projects.
Some of the key responsibilities are:
· As IBM professional services advisory, I was responsible for providing consultancy services and involved in
review of MDM, BPM, DWH projects
· Reviewed and provided guidance to the team on a Post-Merger IT integration for Hong Leong Bank in the area of
Customer consolidation and monitoring
· Involved in conducting design reviews and performed analysis & implementation of on-going projects
· Designed BPMN, SOA, MDM and BI solutions and support sales team on business use case
· Carried out detail estimates and also assist in defining project schedules for new proposals
· Drove improvement and optimization initiatives and provided guidance to the client and project teams
· Collaborated with IBM internal groups and ISVs in building proposals/value propositions for potential opportunities
jointly identified with Practice Area Lead
· Part of core technical governance team, and attended meetings including client internal meeting initiated by
portfolio heads to understand their business priorities, issues and any concerns
· Worked with individual project managers to review the issues and risks in the projects and ensuring the technical
issues are resolved and involve on need basis to discuss with project technical team
· Built a team of resources with the appropriate skillsets based on the quarterly plans and also mentors tech leads
· Conducted a skill-gap analysis for the resources on the portfolio and creating a training plan to address the gap
Key Achievements:
· Defined an overall multi-channel solution blueprint for Metlife Insurance
· Worked on a specific project to assist in developing Kony based Mobile platform for Citibank
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Jun 12 – Aug 12
RAJIV KANNALLI
· Defined Operation Model and Process transformation for Supply Chain and Marketing models for a Petrochemical
company
Environment: IBM BPM 8.0, Lombardi, WAS, Rational System Architect, Oracle e-business Suite, SAP, MS
Project, DB2, Oracle 10g/11g, Infosphere, Tibco, FICO, Pega Oracle AIA, OBIEE, Cognos, J2EE, RSA, MDB,
WPS, Informatica, Abnitio, Teradata, Informix, Websphere Integration Designer, Struts, IBM AIX server, WAS
Leading Financial Institution, Asean
Post-Merger IT Integration
Role – Lead Technical Consultant
Two Asean based leading banks got merged and the project was to provide an initial assessment and define a
roadmap for IT post- merger integration. The merger was intended to consolidate the market base. With the merger,
the enterprise had 560 applications and around 1800 IT resources and heterogamous environment. The mandate was
to ensure the customer impact was minimal and a strict deadline of 120 days for integration of IT operations.
Roles and Responsibilities
· I was responsible for carrying out the assessment of enterprise architecture, existing IT capabilities in terms of
business alignment, skills, processes and infrastructure
· Worked with stakeholders to identify key capabilities and activities aligning to business roadmap of 30, 60 and
120 days program
· Led the team to conduct the initial analysis of overall IT of the enterprise using IBM CBM framework
· Prioritized key applications and IT processes which need to be retained As-Is with minor changes as per the
prepared Heat Map and candidates for consolidation, replace, or decommission
· Defined improvement and optimization initiatives for post 120 days roadmap for consolidation and synergies
across the business and IT processes
· Jointly worked with customer to define the overall communication plan and change management process
· Conducted series of workshop to assimilate and assess the current skills, documentation and processes facets of
IT of the merged enterprise
· Created the Weekly Dashboard of the progress and also the key assessment and recommendation deliverables
for Executives
Leading Communication Enterprise, Asean
Business Transformation – SOA and E-Biz
Role – Solution Architect
The company had recently introduced their Pre-Paid Mobile services. As part of this, they wanted to revamp their
existing e-business platform to enable pre-paid customer to use the online platform. The existing Webmethods
platform and Websphere portal needed to be transformed to next generation E-Biz and BPM centric SOA platform.
Roles and Responsibilities
· Defined the IBM SCA based Service Architecture for integration of services across the application
· Consultative activities with regards to advising clients on various SOA and BPM solution needed workshops,
education and awareness sessions on concepts and tools as it was their first BPM project
· Worked with the Business, EA team and Data Governance Teams to document the Business Processes and
interaction across the applications from Order, CRDs, Billing, provisioning and customer service including IVR.
· Defined the To-Be Process using Business Modeler and Visio jointly with the SME and BA team
· Responsible for reviewing existing architecture and defining the overall integration and BPM strategy as part of
the transformation. Defined standards and best practices for SOA Governance
· Defined a framework based methodical way of identifying the process which can be automated and enabled for
an auto execution and also maximize the reuse of existing codebase
· Utilized the JSON Framework and XSLT-based data transformation for real-time B2B interactions. Introduced
BPMN-based glossary to assist in defining business information
· Responsible for defining business, technical and physical architecture to meet the High Availability requirements.
Defined standards and best practices for IBM WPS, WMB and WPS
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May 11 – Nov 11
Oct 11 – Nov 11
RAJIV KANNALLI
· Carried out capacity analysis to meet technical KPIs across the components & also assisted Infra team in sizing
· Worked with third parties like Kenan, NSN and other third parties for opportunities on process/Service automation
· Assisted in defining the process and SOA governance and documentation for policies and procedures aligned to
ITIL and COBIT based best practices
Environment: Kenan Billing, Oracle Seibel 8.1, Genesis IVR, Cash Drawer, NMS, WMB, DataPower, WPS 7.0,
EBPS, NSN IN, MQ 3.2, Cognos 8.1, IBM MDM, RSA, Oracle 10i RAC, Rational Developer, IBM AIX system
Leading Communication Enterprise, Asean
Business Transformation – CRM
Role – Solution Architect
The group wanted to replace the existing Clarify CRM system to next generation Seibel based CRM system as the
existing systems was out of support and not able to meet new requirements. The existing platform was not able to
sustain 15 Million subscriber base and to meet key KPI of 10 Mil. Plus monthly inbound calls and additional business
requirements. Additionally, they also wanted to align with the upgraded enterprise SOA platform
Roles and Responsibilities
· Managed and led efforts surrounding the gap analysis, requirements gathering, SOW creation, planning,
designing and implementation activities. This also included interaction with other vendors for product
implementation and technical discussion
· Defined the business architecture and overall To-Be business process using Visio and SA and also documented
the Gap Analysis working with Business team
· Performed assessments to determine any of the existing services which can be consolidated and reused
· Carried out detail estimates and also assist in defining project schedules including vendor integration timelines
· Defined business architecture, technical architecture and identified the integration points. Act as liaison between
technical and legal, as well as technical and business units on various joint project endeavors.
· Carried out capacity analysis to meet technical KPIs across the components & also assisted Infra team in sizing
· Worked with Infra team to define VMWare VSphere based virtualized environment to meet the HA requirements
· As part of the project, defined few reusable components for additional work and published them as part of their
technology architecture hub.
· As a key member of the project steering team contributed to the project by addressing scoping, risk and issues
· Responsible for ensuring development meets stated requirements, assisted in Testing, Business Information and
Release team/Support teams to ensure implementations and product rollout
Environment: Kenan Billing, Oracle Seibel 8.1, Genesis IVR, Cash Drawer, NMS, WMB, DataPower, WPS 7.0,
EBP, NSN IN, MQ 3.2, Cognos 8.1, IBM MDM, RSA, Oracle 10i RAC, Rational Developer, IBM AIX system
Virgin Mobile, UK
Jan 10- Oct 10
Customer Churn Analytics
SOLUTION ARCHITECT
The company was going through a challenge of retaining existing customer base in the mobile market due to stiff
competition and Marketing team initiated an analysis of customer churns of its product and services. The project used
SPSS Predictive analytics along with Informatica MDM and DataStage ETL to analyze the trends and patterns of
customer signings and deactivating services. This was a green-field project, which we did for 5 months.
Roles and Responsibilities
· As Information Architect for Provider and Plan Domain, participated in the JAD sessions with the users, actively
involved with requirement gathering and ensured applications follow and meet Enterprise wide architecture goals.
· Led the Architectural reviews of Requirements, Design, Development Deliverables and Testing Strategies.
· Part of core technical governance team, and attended meetings including client internal meeting initiated by
portfolio heads to understand their business priorities and issues as well as any concerns
· Involved in conducting design reviews and performed analysis and oversaw the tech leads to address some of the
critical performance and implementation issues across the projects
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Jan 11 – May 11
RAJIV KANNALLI
· Led a team of business analysts, SMEs, and developers to design and implement the solution using Infosphere
MDM and SPSS Predictive Analytics
· Aligned the standard IBM TDW data models to the organization specific models
· As part of the project management team ,responsible for estimates, tracking Project Schedule and Project Cost
· Designed the Logical and Physical design for DB2, Oracle Environment using Erwin as well as Meta Data
Repository using Zackman framework and DWH best practices
· Ensured that the Logical and Physical Models confirm to the Enterprise/Canonical Data Models. Updated the
Enterprise Data Model wherever required.
· Mentor, train and guide developers on proper MDM techniques, standards and implementation
Environment: DB2, Inforsphere MDM , SPSS Predictive Analytics, Cognos reporting, Toad, Erwin, PL/SQL,
Java, Data Stage, Rational Software Architect, Linux, MS Project, IBM TDW Framework, Oracle Seibel, Oracle
E-Biz Financial 10i, Oracle AIA
Top 5 Global Insurer, North America and UK
Consulting Architect
Mar 08- Apr 09
· Single point of contact for all the technical solutions with dual reporting to Group Head and Technology leadership
and responsible for Client & Technical Delivery Management
· Drive improvement and optimization initiatives and provide guidance to the client and project teams.
· Collaborated with Wipro’s CoE, internal practices, and Client’s IT team to evaluate new technologies/solutions
available in the market
· Effectively collaborated with senior executives, IT Directors, & Sr. Managers to be partner-of-choice on new
initiatives and increase the business
· Worked with Project Managers for providing estimates and assisted in creating the project schedule
· Led the team for defining the transformation strategy for overall IT operations efficiency program
· Managed the overall IT portfolio rationalization strategy and implementation team of 150 people, including
vendors to rationalize and save the OpEx spend for the group
· Participated in key milestone meetings & provide leadership and guidance to the technical and service
lines/practice teams
· Managed Wipro project managers/Project Leads/third party, and partners resources for the assigned programs
· Jointly work with Account Managers to finalize the topics and prepare the overall proposition for Quarterly
Business Review Meetings with senior executives from Client and Wipro
Key Achievements:
· Championed the initial phases of two large Business Transformation initiatives, resulting in winning multi-million,
multi-year implementation Technology transformation program for their Canadian Operations
· Defined and implemented an Solution architecture for an new Front Office Fund Proposition E-Commerce
platform, specific to their Corporate Pension products
· Facilitated the Risk and Compliance solution to address the AML and Compliance need. This was done primarily
for customer sensitive data and the solution was defined using Abnitio ETL, Informatica PowerCenter and Cognos
BI solution.
· Led a federated Financial Transformational Strategy to achieve 12% cost reduction for one of UK Insurance
Major. This is a process and change management proposition using Oracle Financial Suite
· Part of the core team who carried out the Application portfolio analysis of 800 applications across 7 platforms and
heterogeneous technologies-based on the spaghetti architecture to more optimized and industry standard-based
enterprise architecture.
· Designed an Insurance Industry Model
Environment: Websphere Stack, Tivoli, J2EE, DotNet, Websphere Portal Server, Portlet Factory, Abacus,
Bancs, Policy, LDAP, Linux, SOAP, Websphere Content Manager, SAP Finance, Informatica, MQ Series,
Oracle, Linux, MS Project, Rational Rose, Servlets, EJB, Erwin, PL/SQL, Visio, COBOL, CICS, Z/os, IBM HIS
Environment: Oracle Weblogic Acqualogic, Blaze Business Rules, Savvion, Tibco BW, MQ Series, Equifax,
Oracle, SAP Finance, Linux, Visio, MS Project, XSLT, BEPL, Oracle IDAM, J2EE, Rational Rose, Siebel
Fortune 100 Financial Enterprise, US
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Aug 08 - Feb 08
RAJIV KANNALLI
Solution Principal
· Jointly worked with Client executives and IT team to define multi-year roadmap for revamping the existing
customer acquisition platform
· Worked with customer to define the overall program delivery plan and activities in accordance with the objectives
and goals of the program
· Co-ordinated with business managers and executives to define the CSF and KPIs for the key programs
· Stationed at Customer Location in Columbus, US, to provide business and technical governance oversight for
cross-functional and multi-vendor teams
· Envisaged and defined solution to propose an IT-led process transformation BPM solution for the mortgage LoB
· Responsible to define and propose compelling proactive solutions, aligning with customer’s business strategy
· Managed the multidisciplinary solution definition team cutting across service lines from different geos
· Work closely with the client Sr. leadership team during annual budgetary to firm up overall engagement strategy
· Core member of the PMO team. Worked with stakeholders to define scope, schedule, cost and success criteria
· Develop a performance evaluation framework to access the strengths of the program and to identify areas for
improvements
· Part of the customer architecture board to track various design dependencies and also leading the participations
on Design Forums.
Key Achievements:
· Championed the key and large transformation initiatives from Wipro for technical solutioning in initial phases
· Primed in defining Business Capability Roadmap for Customer Acquisition platform for the enterprise across all
lines of business
· As Solution Head, defined & successfully implemented multi-phased MDM-based Analytics solution
· Managed Multi-tenet Change Mngt. proposition for BI & Analytics group
· Architected and implemented a BPM based automation of Lending operation to uplift new sign-offs with 30 Mil$
NPV & 25% OpEx Saving using Tibco/Savvion products. This project had executive visibility and a challenging 8months
deadline using the just release Tibco BusinessWorks, and Savvion BPM products. Demonstrated Wipro’s
expertise to Client by coordinating and conducting workshops on Business Rules and Performance Management
Systems
Environment: Oracle Weblogic Acqualogic, Blaze Business Rules, Savvion, Tibco, Informatica, MQ Series,
BizTalk, Equifax, Oracle, SAP Finance, Linux, MS Project, XSLT, BEPL, Oracle IDAM, J2EE, Rational Rose,
.NET, SAS, EJB, Business Objects, Mainframe, Erwin, PL/SQL, Visio, Oracle E-Biz Financial 7i, Seibel
Fortune 100 Financial Enterprise, US
Mortgage/Lending Process Automation
Solution Architect
The client had a sizable market in the lending/mortgage area, however their internal processes and IT system was not
able to meet expectation as a result they were looking Market share. The engagement was to assess and define a
cost case driven engagement for automation of the overall mortgage/lending operation. The project was driven by
executives with high visibility within the enterprise. The scope included As-Is analysis, To Be processes, cost case,
product evaluation, overall solution blueprint and implementation roadmap. Solution included introducing BPM, Rules
Engine for IT Dept. The project was targeted to achieve 30 Mil. $ NVP and 25% OpEx Saving over the 3 year period.
Roles and Responsibilities
· Carried out initial analysis and defined the business case and overall solution blueprint with options
· Carried out Proof of Concept jointly with client team on various products as part of the initial assessments
· Carried out Gap Analysis along with Industry SMEs and Business Analysts on the existing Mortgage and lending
processes, technology platform, including documentation review of current platform.
· Defined the As-Is and To-Be process flow based on the industry model and automated manual processes
· Worked with EA team to identify the key standard and also additional areas where the standards to be defined
· Aligned the Process and Data models by defining them using Visio, Savvion and Tibco BW
· As part of the project, defined few reusable components for process modelling and services’
· Assisted in infrastructure sizing and defined physical architecture
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Mar 07- Jul 08
RAJIV KANNALLI
· Worked with change and release management teams to coordinate production releases
Fortune 500 Leading Insurer
MDM based CDW (Single Customer View) Solution
Solution Architect
They had multiple data source and data mart for customer across Sales, marketing, customer Services and it was
challenging to raise campaign and customer feedback. The initiative was to integrate the existing customer data
across all the functions into a consolidate CDW to enhance better customer insights, increase call center productivity
and compliance & AML requirement. Had 13 + data stores of customer information with multiple technologies and
inaccurate information of Customer which was a compliance issue. The scope involved assessment, product
evaluation and recommendation, defining the business rules, setting up infrastructure, Tools based data stewardship
and migration to new proposed DWH solution.
Roles and Responsibilities
· Jointly worked with business and Prudential IT team to define the Corporate Data Model
· Carried out detail estimates and also assisted in defining project schedules for new proposals
· Origo standards were utilized to define the Data Model. Along with Data Model the common definitions and
standards were also defined as part of the project
· Facilitated the interlocking of the business and IT team to ensure the defined Data Model meets the Corporate
Customer data information across the enterprise.
· Defined Customer data, Hierarchy, Data master/ownership and also data stewardship cycles
· Pilot based Approach for capturing Business Rules (20+ Workshops to capture 500+ Data Cleansing Rules, 30+
Rules for Match / Merge) for the first time at Prudential
· Part of the customer architecture board to track various design dependencies and also leading the participations
on Design Forums.
· Aligned the Process and Data models to Accord standards by defining them using Visio and Erwin.
· Carried out evaluation jointly with client team on various products as part of the initial assessments. Products
considered for evaluations were Informatica PowerCenter, Ascential Data Stage XE, AbInitio, Data Junction,
Oracle Warehouse Builder, IBM Warehouse Manager
· Assisted in infrastructure sizing and defining physical architecture
· Owned the physical and logical data model and also setup the development environment
Environment: Trillium, Informatica, Oracle, MQ Series, Websphere Application Service, Linux, MS Project,
J2EE, EJB, Cognos , SAP Financials, SPSS , Mainframe systems, Erwin, PL/SQL, Visio, Rational Rose, Seibel
Leading Grocery Company, US
Aug 05 – Sep 06
Engagement Lead
· Primarily responsible for building client relationship including senior executives
· Overall management of all the engagements and programs/projects at the account
· Overall program and engagements reporting and leadership to the onsite program team
· Led Quarterly Account and Bi-Monthly Steering Committee Meeting
· Part of the customer architecture board to track various design dependencies and leading the Design Forums
· Worked with various internal practices to introduce new service lines within the account for potential future
business for the next fiscal year
· Demonstrated Wipro’s expertise to the client by coordinating and conducting workshops on SoA and Performance
Management Systems
· Participated in the Architectural reviews and strategy discussion for all phases of SDLCs
· Primed the sourcing strategy for a supply chain optimization program covering 6 groups and 50+ suppliers
· Participated in key milestone meetings & provided guidance to the technical and service lines/practice teams
· Worked with onsite Wipro project managers/Project Leads/third party, and partner’s resources to ensure project
deliverables and schedules are met as per plan
Sep 06 - Feb 07
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RAJIV KANNALLI
Environment: Weblogic Acqalogic, Blaze Business Rules, Savvion, Tibco, Informatica, MQ Series, BizTalk,
Equifax, Oracle, Linux, MS Project, XSLT, BEPL, Oracle IDAM, J2EE, Rational Rose, DotNet, SAS, EJB, SAP
Business Objects, Mainframe systems, Erwin, PL/SQL, Visio, Oracle Apps, Oracle SOA
Leading Financial Market Brokerage firm, US
Nov 04- Jun 05
Trading System Technology Transformation
Lead Architect
The client had a large presence in the capital market and was one of the leading brokerage and capital market player
in the globe. The existing trading platform was built on the initial core Java with legacy mechanism of data storage
and also file system based documents repository. The system was assessed and an overall recommendation was
done to redesign to state of art platform with the newer technologies by introducing Oracle SOA, Business Objects BI
and Weblogic Portal Server. The scope was to conduct gap analysis in the technology platform to new business and
products features and also identify the areas which can be moved to Shared Services like Integration services
development and ETL job development across the enterprise.
Roles and Responsibilities
· Carried out Gap Analysis along with Industry SMEs and Business Analysts on the existing technology platform,
including documentation review of current platform.
· Defined the As-Is and To-Be process flow based on the defined use case and defined detail estimates for project
· Worked with EA team to identify and defined the key standard for technologies and processes
· Aligned the Process and Data models by defining them using Visio, Erwin and Rational Role
· Utilized V2 SDLC based model to enhance better co-ordination between onsite and offshore team. Worked with
development team based in Offshore to ensure the technical specs are met during development.
· Carried out Proof of Concept jointly with client team on various products as part of the initial assessments working
with Charels River Trading system and the Java based UI.
· As part of the project, defined few reusable components for additional work by defining the class hierarchy using
Web Design patterns
· Assisted in infrastructure sizing and defined physical architecture
· Worked with change and release management teams to coordinate production releases.
Environment: Tibco RW, Weblogic Portal Server, CharlesRiver, SAP Business Objects, Core Java, XLST, XML,
Acqalogic, Rational Rose, Oracle 8, Ajax, Hibernate, JDeveloper, Linux, Tibco designer, Visio, Oracle IDAM,
Leading US Financial Bank, US
Technical Cluster Lead
· Institutionalized multi-structured governance structure for the EAI team
· Worked closely with the client technical leadership team for periodic review and represented integration team in
steering committee discussion
· Responsible for working with delivery teams to identify suitable technical resources for the engagement
· Part of core technical governance team, and attending meetings including client internal meeting initiated by
portfolio heads to understand their business priorities and issues as well as any concerns
· Worked with Client IT Director to finalize the services to be developed for each release cycle and provided
technical inputs owning the effort estimation, risk and issues.
· Owned the overall technical architecture for the integration framework
· Managed the multidisciplinary solution definition team cutting across service lines from different geos
· Escalated critical project issues to the IT Managers in a timely manner
Environment: Tibco RW, Weblogic, Java, XLST, XML, Rational Rose, Oracle, Linux, Tibco designer, Visio, MS
Project, Oracle IDAM, Visual Basic, PL/SQL, Mainframe systems, SAP Financial
Leading Electronics Retailer, US
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Sep 03 – Feb 04
Feb 04 – Oct 04
· Effectively partnered Wipro’s CoE teams with client architects group to evaluate various tools/solutions to best fit
the newly designed framework
RAJIV KANNALLI
Architect
· Led efforts to define Enterprise Foundation to enable reusable and common components for rapid application
development
· Effectively partnered Wipro’s CoE teams with client architects group to evaluate various tools/solutions
· Carried out Proof of Concept jointly with client team on introduce new technologies for the identified use cases
· Design and development of applications on top of the existing and client defined stack
· Carried out assessment of existing Enterprise content assessment and defined the future state architecture
· Defined the As-Is and To-Be process flow based on the defined use case and defined detail estimates for project
· Defined standards and policies for B2B integration and developed integration services
· Responsible for working with delivery teams to identify suitable technical resources for the engagement
· Owned the overall technical architecture for the integration framework
· Provided leadership and guidance to the onsite project team
· Escalated critical project issues to the IT Managers in a timely manner
· Assisted in infrastructure sizing and defining physical architecture
Environment: Weblogic, Java, XLST, XML, Rational Rose, Oracle, Linux, ATG, Visio, MS Project, Oracle IDAM,
PL/SQL
Aztec Services
Dec 00 – Mar 02
Technical Manager
· Responsible for working with delivery teams to identify suitable technical resources for the engagement
· Conducted a skill-gap analysis for the resources on the portfolio and creating a training plan to address the gap
· Responsible for all the key IT projects in the ADI (Application Development) practice for North American region
· Successfully led the joint marketing & project engineering efforts with Embarcadero for their DB Access product
· As part of the project management team, responsible for estimates, tracking Project Schedule and Project Cost
· Participated in Quarterly Account and Bi-Monthly Steering Committee Meeting
· Designed and implemented a new business case for automatic Timesheet automation system for an ASP
· Managed the overall team and increasing it with an aggressive target by three-fold to 75-member team
· Jointly worked with Client executives and IT team to define multi-year roadmap for revamping the existing
customer acquisition platform
· Led the engineering efforts on a joint product development with Embarcadero
· Envisaged and implemented a Web Services-based solution for Asera Technologies using SOAP and UDDI along
with SUN and BEA
Environment: BEA Weblogic, Sun Java , Embarcadero, DotNet, Hibernate, Core Java, Rational Rose, XML,
Oracle, HTML, MS Project, Visio, PL/SQL
Largest Global Logistics Enterprise, US
Feb 99 – Nov 00
Project Lead
· Responsible for working with delivery teams to identify suitable technical resources for the engagement
· Overall management of all the engagements and programs/projects at the account
· Managed project team both technical and otherwise during entire project life cycle
· Responsible for design and development of the product and end deliverables to customer
· Architected and developed Event Flow Analyzer system for tracking the events
· As part of the projected, defined few reusable components for additional work and published them as part of their
technology architecture hub.
· Responsible to define and propose compelling proactive solutions, aligning with customer’s business strategy.
· Lead a Team for development and Core Member of the IT Architecture Team for an EAI-based Solution
· Built a team of resources with the appropriate skillsets based on the quarterly plans
· Part of the team for defining the transformation strategy for overall IT operations efficiency program
Environment: Tibco RW, Weblogic, Java, XLST, XML, Rational Rose, Oracle Database, Linux, Tibco designer,
MS Project, Visio, Oracle IDAM, Visual Basic, PL/SQL, Mainframe systems, Oracle Apps, SAP
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RAJIV KANNALLI
Blue Chip Consultants
Senior System Analyst
· Designed and developed of software products and Implementation of the same at Client Sites
· Executed Multi-country, Multi-site ( 550 Locations) project for Unilever group for Y2K compliance analysis of their
group companies
· Assisted in infrastructure sizing and defining physical architecture
· Designed and developed a Purchase and Customer Care System for Bozell, USA
· Carried out requirement analysis and providing the designs to the development team
· Worked with various internal practices to introduce new service lines within the account for new sales
Dynamatics Technologies
Software Engineer
Aug 1993 – May 1995
· Carried out the design and development in front end application.
· Design and developed of commercial and business application using 4 GL (Oracle Apps)
Jun 95 – Jan 99
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