JIM HO

jimhoho@yahoo.com

(626)332-2262

US Department of Defense Security Clearance Status: Secret

SUMMARY

  · Deep experience in IT infrastructure and Cloud computing knowledge with extensive skills in

multiple operating Systems environment, and have good experience with application database

development, implementation, consulting, system performance analysis, application enhancement,

and high availability concepts. Able to translate enterprise business, operational, and technical

requirements into solution approaches and specifications to platform, network, secure solutions. Able

to plan and coordinate large-scale datacenter development and implementation migration project.

Exceptional proficiency in analyzing system and processes, and determining needs, and developing

the effective technical solutions. Always following industry standards and best practices model for

overall design and development Able to understand different Cloudstack, Eucalyptus, Openstack

cloud platform. Architectural knowledge of Active Directory. Virtualization environments such as

VMware vSphere, and database such as Oracle, Sybase, SQL, DB2, NoSQL, Mongo DB knowledge.

Hands on experience of storage technologies such as SAN and NAS. Enterprise backup solutions and

disaster recovery implementations. Working knowledge of ITIL framework. Very high self-motivated

and ability to work on tasks or projects with minimum supervision. Excellent verbal and written

communications with ability to express technological solutions. Able to work very early morning

hours.

CERTIFICATIONS

  · Cloud Architect Infrastructure and Services (EMCCIS)

  · IBM p6 and p7-Series Virtualization Technical Support for AIX and Linux (IBM-CSE)

  · IBM p6 and p7-Series Enterprise Technical Support AIX 7.1 (IBM-CSE)

  · IBM p7 and p-Series Administration and Support AIX 7.1 (IBM-CSA)

  · IBM p-Series HACMP Certified for AIX 5L (IBM-CSE).

  · IBM p5 and p-Series Advanced Technical Expert (IBM-CATE).

  · IBM p5 Virtualization Technical Support (IBM-CSE).

  · IBM p5 and p-Series Administration and Support AIX 5L V5.3 (IBM-CSA).

  · Solaris 10 Certified Network Administrator (SCNA).

  · Solaris 9 Certified System Administrator (SCSA).

  · HP-UX 11.x Certified Network/Security System Engineer (HP-CSE).

  · HP-UX 11.x Certified System Administrator (HP-CSA).

  · Microsoft Certified Professional (MCP).

  · Comp TIA A+

  · Security +

TRAINING

  · UNIX/Solaris Administrator, New Technology Training Institute, Glendale, CA.

  · Certified Information Systems Security Professional (CISSP), Vigilar Training Institute.

  · Cisco Certified Network Associate (CCNA), New Technology Training Institute, Glendale, CA

  · Microsoft Certified Systems Engineer (MCSE) - Windows 2000, New Technology Training Institute,

Glendale, CA.

EXPERIENCE

G-Innotech, CA

Jan 2014 – Current

IT Cloud Architect

Responsibilities and achievements

  · Work as Cloud Solution Architect to design for small and medium size company. Using the

existing design and upgrade to the new technology, and improving the overall infrastructure with

the detail layout.

  · To review existing Client IT Technologies in order to generate recommendations of how to

reduce cost along with suggestions to improve the IT infrastructure flexibility.

  · To move client Microsoft platform into Citrix’s Cloud environment.

  · To work independently and with other IT service providers in independent research,

infrastructure design and development.

  · To do pre-sales on Platform as a service, Application as a service, Public cloud, and Private

cloud.

  · To work with client IT teams to ensure application requirements are understood and translated to

technical solutions.

  · To work with client requirement to using Sage 50, and solution using hybrid cloud.

  · To work with client E-Commerce B2B, B2C requirement.

  · To work with client for Windows 2012 server design layout.

  · To develop overall layout, document, make recommendations, and communicate plans for

investing in IT infrastructure, including analysis of cost reduction opportunities.

  · To define cloud storage requirement for migrate server into cloud.

  · To continuous delivery and deployment to Amazon AWS Cloud, Microsoft Azure

  · Setup Chef and Puppet master with passenger.

  · Setup Nagios server and client.

Walt Disney Company Burbank, CA

(SMCI)

Infrastructure Enterprise Architect (Unix/Linux/Intel)

Reason for leaving

I got laid off cause by the company suffered economic hardships.

Responsibilities and achievements

  · Worked as a member of Solution Architecture team to provide the technical vision by using ITIL

process, and responsibility for the end to end technical solution, then able to finish a million

dollar AIX hardware, software, database, web, Application designs.

  · To creating architecture design for other segment of Disney subsidiaries, and affiliates for the

ongoing migration solution design. (Disney Corp, Disney Consumer Products, ABC Medianet).

  · To using Visio and PowerPoint to develop technology design documents, and a wide range of

systems engineering documents cabling hookup diagram, then network layout using VLAN,

Cisco Switch and Router,

Nov 2012 – April 2013

  · To be defines the architecture of the solution, and it is accountable to make the solution consistent

with the enterprise data center direction.

  · To provides technical solution and moved some of the 2000 Application from Columbus to King

Mountain Data Center.

  · To using load balanced environments design for Websphere using F5, and deploy failover SAN

MPIO connection design using XIV, EMC. NetApp NAS Storage.

  · To take advance of the Jumbo frames in certain environment to reduce TCP protocol overhead.

  · To be successfully deployed multiple OS under different requirement include AIX (LPM, VIO,

LPAR), Oracle Solaris, Red Hat Linux, Microsoft, VMware.

  · To research on emerging technologies of EMC Isilon NAS scale out cluster platform.

  · To creating architecture design to be migrate servers into VMware frames, and using both P2V

and V2V methods.

  · To deployed IBM pSeries, xSeries, HP Blade, Cisco Blade, and Dell hardware.

  · To planning DR site, highly available, scalable, and network redundancy design.

  · To give IT security principles advice at the design development phase.

  · To resolve ABC mystery AIX box, and redesign it from the ground up.

American Express, Phoenix, AZ (Infinite Computer Solutions Inc)

Unix & Intel System Administrator (Remote support)

Reason for leaving

I got laid off cause by downsizing for winter season.

Responsibilities and achievements

  · Worked as a Unix & Intel System Administrator contractor for IBM, and take care American

Express Global Data Center for remote support on AIX, Solaris, and Red Hat Linux platform.

  · To migrate some of the Application server from Microsoft 2008 to 2012 servers.

  · To be successfully deploy under different application and database such as Oracle, DB2, Cognos,

Informatica, WebSphere.

Mar 2012 – Oct 2012

  · Following IBM American Express security process, and took multiple IBM security training such

as ITCS-104, GSD 331……

  · Responsible to download AIX and Red Hat Enterprise Server OS security update patches,

Application patches and upload it into the update server, then apply the patches package into the

lab server.

  · To support the steady state team member for VMware performance issue.

  · To update Windows 2012 Server security patches.

  · To help server build team to build OS server image.

  · To perform enterprise IT support using TOGAF framework.

  · To verify on AIX boxes and apply time change patch.

  · To support Redhat Enterprise patches.

  · To do the HMC and VIO servers backup.

  · To work on EMC SAN requirement to fix Solaris OS patches update issues.

  · To resolve NetApp NAS CIFS SMB share permission issue on Microsoft server.

SAIC/Boeing, Huntington Beach, CA (Two Roads Professional Resources) Dec 2009 - June 2011

Senior UNIX/Linux System Engineer

Reason for leaving

US government canceled the whole 10 years project, so I got laid off.

Responsibilities and achievements

  · Worked as a SAIC sub contractor at Boeing facility for Enterprise IT support in mixed of OS

environment.

  · Responsible for maintaining and troubleshooting of UNIX, Red Hat Linux and Intel platform in

hardware, software patches. SAN Management and setup Network security to meet Department of

Defense STIG requirement. Also troubleshot LAN or SAN network issues.

  · Maintained Sun Fire V890 and Sun Fire 4800 servers LDOM running IBM ClearCase, Veritas

NetBackup to back it up on tape using Sun Tape Library.

  · TSM administration and configuration.

  · Performed troubleshooting Sun SPARC Enterprise platform hardware issue.

  · Installed and setup Sun Storage Tek 2504, and monitored Sun StorageTek 3510, then MPXIO fail

over paths.

  · Installed Solaris 9 and 10 OS patch, hardware firmware and troubleshot performance tuning on NFS

issue.

  · To following US DOD classified guideline to setup VMware servers.

  · Setup and Configured Solaris 10 LDOM, Storage Pool, Zone.

  · Installed and setup IBM Tivoli Storage Manager for using IBM Tape library 3584.

  · Maintained and monitored IBM AIX LPAR Servers, and WPAR setup on IBM p590.

  · Helped other Lab OP manually setup Redhat Enterprise workstation using images server to push out

new image into IBM Blade Center HS22 or IBM Workstations. Performed troubleshooting for

hardware and software issues.

  · Setup Linux KVM, OpenVZ.

  · Setup and troubleshoot Microsoft Server interoperability with UNIX-based systems over Samba

authentication.

  · Troubleshoot NetApp NAS connection issue.

  · Using EMC best practice to setup NFS client share storage connection for Linux platform.

  · To trouble shoot and fix NAS NFS share issue.

  · Setup new Microsoft workstation and prepare for new image.

  · Installed KMS host for Microsoft 2008 Volume Activation.

  · To be performed Information System security auditor on Department of Defense classified system.

  · Installed and setup Microsoft 2008 Enterprise Edition server DFS to replicate multiple domain, and

followed Boeing Company Domain Policy to create groups policy, user names, then joined the

workstation to domain.

Orange County Data Center (ACS)

Senior AIX System Engineer Lead

Reason for leaving

Orange County lack of funding from the state and I got laid off.

Responsibilities and achievements

  · Worked as an ACS contractor for Orange Country Data Center, and following TOGAF framework to

do implementation DR site between Orange Country to Los Angeles Country.

May 2008 – Apr 2009

  · To help IT Architect to design and build Orange Country first AIX box for human resource.

  · Managed and trained a small AIX team responsible for building and maintaining IBM p-Series p570

and p595 on both LPAR, then Redundant VIO Server environments.

  · I have help Architect design and configured IBM p570 and p595 from the ground up. Setup HMC to

access AIX boxs, and load AIX OS software using installp command to applying PTFs, APAR’s,

Microcodes, updating PMRs, downloading Filesets, ODM, LVM and Disk Management.

  · Setup and maintained AIX 5L interconnect to HP Brocade SAN Fabric Switches using SSD native

AIX support and HP-MPIO SAN storage, and ran fast failover test on IBM Emulex HBA cards.

  · Setup AIX user login name and password.

  · Troubleshot AIX hardware and software relate problems.

  · Used vmstat, iostat, topas, sar, VMO, and other AIX native tool to performance tuning on both DB2,

Oracle databases and WebSphere.

  · Used EMC Power Path software to do fail over test.

  · Setup AIX Security rule to increase overall network protection.

  · Implemented MRTG for monitor system performance on CPU, memory and disk.

  · Using Red Hat Desktop to convert Text to other format.

  · Troubleshot ssh and ftp connectivity, then configured Veritas NetBackup software.

  · Used NIM Servers Alterdisk and installed mirrorvg to prepare system disaster fast recovery of AIX

operating system.

  · Followed Orange Country Data Center Policy and Procedures to setup Access control.

IBM

(Paige Tech)

UNIX/Intel Server Support Engineer /System Administrator

Reason for leaving

Contract over.

Responsibilities and achievements

  · Worked under IBM as a contractor for Nissan Data Center, and following IBM TOGOF process to

migrate 600+ some servers to Tennessee or other IBM Data Center.

  · To lookup World Wide Name (WWN) on HBA card to setup SAN Devices in High Availability (HA)

setup, and using IBM guideline to implement Windows 2000/2003 clusters Advance Server setup.

November 2006 - May 2008

  · Maintained both AIX and Intel platform (IBM, HP, Compaq and Dell).

  · Setup IBM System X Server platform and ready for (VMware) P to V migration which included

patching all hardware firmware including HBA card microcode updates, RSA and Mother Board.

  · Implementing Windows 2003 DFS Namespaces, and replication.

  · Setup and troubleshot Clusters failover tests.

  · Troubleshot VMWare ESS Server boot up problem.

  · Setup and troubleshot CSM connection.

  · Created and managed AIX LPAR.

  · Reimage Redhat Enterprise OS servers.

  · Break fix Redhat hardware software issue.

  · Troubleshot HACMP configuration problems.

  · Setup and troubleshot WSM connection.

  · Setup and troubleshot TSM client on multiple Windows OS, and troubleshot AIX TSM Server opt

file for errors.

  · Lead a desktop support team of 12 peoples to decommission AIX, Sun and mixture brand name of

Intel Server platforms.

  · Used RDP to troubleshoot server and database.

  · Setup VMware ESS client for remote access and maintained Windows Server platform,

  · Troubleshot IBM Blade Center.

  · Setup VPN for Server to monitor and support.

  · Provided server remediation on mixture of Windows 2000 Server, and Windows 2003 Enterprise

Server, then to ensure all vulnerabilities have been addressed.

Department of Defense Media Center

Reason for leaving

Contract over.

Responsibilities and achievements

  · Managed a network team, Server and helpdesk support group under Data Center environment as well

as a variety of databases (Sybase, Informix, MS SQL and MySQL ).

  · Performed and security audits and researched DOD/DISA/DITSCAP/NIPRNET STIGs guidelines.

  · Implemented security measures as dictated by DOD policy.

  · Assessed and evaluated Information Assurance Vulnerability Advisories (IAVA).

  · Provided technical support and consultation and ensured 24/7 operational support and maintenance.

  · Provided install, maintain and oversee operation and software/network security of UNIX/

Linux/Windows servers.

(Sapphire Technologies, CA) April 2006 - October 2006

Network Lead/UNIX/Linux/Windows Security System Engineer

  · Responsible for monitoring and maintaining systems. Participated in planning capacity and managing

LAN/WAN hardware equipment including routers, switches, firewall, and wireless network

equipment.

  · Setup and migrated Windows NT 4.0 to Windows 2003 Server R2 Enterprise Edition. Followed DOD

Government guidelines to apply network security policies and procedures to Windows 2000/2003

Servers GPO.

  · Maintained Windows Active Directory user and Windows Exchange email accounts.

  · Troubleshot Veritas backup and Veritas Volume Manager Problems.

  · Troubleshot Windows 2003 Server interoperability with UNIX-based systems (AIX, HP-UX and

Solaris).

  · To perform Windows Exchange server task, and implement security support.

  · Created Windows VB Script to remove all Windows platform desktop unnecessary link.

  · Followed DOD requirement to implement CAC Card (smart card) login authentication for all

Department of Defense media center servers and workstations. Developed a very good understanding

the difference between smart card per host and per user in Windows Active Directory authentication.

  · Used Shavlik Patch Server to apply patch into all server and client workstation.

  · Analyzed server performance statistics and made changes to appropriate software components to

attain maximum server performance.

  · Implemented Biometric Authentication and setup SMS 2003 Server to collect user software and

hardware inventory (require setup Microsoft SQL Server 2000 running on Windows 2000/2003).

  · Provided service to all users having network security relate issue (email script based threats), using

IIS baseline tool to security hardening all Microsoft IIS website, and check for security issue on

Apache Server on AIX.

  · Developed disaster recovery plans and security guidelines to prevent future website defacement, and

had a good understanding of DNS cache poisoning.

  · Setup Counter Spy Server to prevent client receive any Spyware and Spam.

  · Troubleshot point-to-point connections and resolved routing issue.

  · Troubleshot fiber channel network connection.

  · Configured and managed Check Point’s Firewall rule to ensure that is no SMTP virus attached again

any of the workstations, and separate internal/external network.

8e6 Technologies, Orange, CA

Test Department Unix Linux Microsoft System Engineer

August 2004 - March 2006

Reason for leaving

Company change ownership and I got laid off.

Responsibilities and achievements

  · Work as part of Scrum development team member to be provided Unix, Red Hat Linux, Microsoft

system administrator function under QC testing environment.

  · Setup mixture of OS flavor server for different QC testing purpose: Linux (Redhat), Solaris, Window

NT, Window 2K, Window 2003, Novell Open Enterprise Server, Citrix Meta frame Server. Apache,

Tomcat, MySQL, FTP, SMTP and LDAP.

  · Setup Red Hat Linux box and network connection currently running Redhat 9.0 to allow SSH

connection from Microsoft Terminal service workstation or Mac workstation to access backend for

testing Internet Filter Application.

  · Using Agile Scrum Methodology to developed test plans, test cases, executed tests. Worked with

development Engineers to resolve technical problems. Tests covered a variety of areas including

functionality, user scenarios, scalability, performance and use network analyzers. Testing experience

required in a TCP/IP environment or LDAP authentication in Solaris, Red Hat Linux and Microsoft

platform.

  · Created script to allow user to have multiple choice for backend login to Linux box.

  · Supported field service team and in house technical team to resolve configuration or technical

problem of other 8E6 Internet Filter Network products.

  · Setup NetApp NAS device and then used SSH to verify data.

  · Tested special Packet Sniffed program and verify it able to captures, email, chat program and TCP/IP

Traffic.

  · Maintained and installed Windows 2000 and Windows 2003 Server, Red Hat Linux Server, apply all

update or necessary patch, then modify the setting as necessary to fit testing environment.

  · Setup Windows Terminal Server and SQL Server, then allowed Citrix Metaframe Server to remote

access database.

  · Checked in house network security issue, used different port scans software and resolved any relate

issues.

  · Installed email server for testing SMTP, and setup FTP Server to allow individual user login in

download or upload, then using SNMP to monitor MySQL database status, and then overall network

performance analysis.