Jeremy Schroeder

(503) 308-8841

Portland, OR

jeremy@spudz.org

 

Relevant Experiences:


 

6 years Certified VCP, VTSP, and VSP in Developing, Deploying, Documenting, and Managing Virtualized systems using VMware Software products including ESX server versions 2.5 to 5.1, vSphere vCenter, VMware View, VMware vCloud Director, VMware Workstation, VMware Fusion of OSX, and VMware Server.

 

Over 14 years managing Microsoft’s Core Server Products in various forms from design deployment to administration including Exchange, SQL, IIS, Active Directory and cloud product like Office365 for Education and Azure.


4 years learning and developing Cloud solutions using VMware, Openstack, and/or Amazon AWS solutions.

 

12 years supporting and installing Linux solutions from Redhat, Ubuntu, and other Linux Distributions.


9 years supporting large Enterprise production environments from Expedia.com to the Federal Reserve. 13 years supporting medium sized SMBs from local Universities to local governments

 

6 years managing and installing SAN solutions including Fiber Channel and iSCSI.

 

Continuing Education

 

2014 Amazon AWS online training

2013 Level Platforms training, Solarwinds N-able training, and Microsoft Office365 training for EDU

2011 F5 BIG-IP Local Traffic Manager Essentials - v10

2011 F5 BIG-IP Local Traffic Manager Advanced Topics - v10

2010 Commvault Sympana Administration, Engineering and Support

2010 Microsoft MS-6451 Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007

2010 Microsoft MS-6434 Automating Windows Server 2008 Administration with Windows Powershell

2009 VMware Technical Sales Professional VTSP, and VMware Sales Professional VSP

2008 VMware Certified Professional VCP 
1997 Herzing College of Technology, Madison, WI, Associate of Science in Electrical Engineering Technology GPA 3.7

 

Highlighted Technical Skills


 

Operating Systems: Apple OSX, Microsoft Windows Server and Client, RedHat Linux, and Debian/Ubuntu Linux. Cisco,Juniper, and HP for routers and switches. Openstack, Linux KVM hypervisor, VMware Virtualization Technologies, Ellucian PowerCampus, PowerFAIDS, Microsoft Office, Various SAN admin clients, Veritas Backup Exec, ARCserve Backup, Tivoli Storage Manager, Axcient Backup, Microsoft Exchange Server, Microsoft IIS, Microsoft Active Directory, LDAP, Apache, Bind, and MySQL. Monitoring programs such as Nagios, Solarwinds N-able, and Observium. Network sniffer programs. System administration programs for both Microsoft Windows server and RedHat Linux for user setup and administration.

 

Professional Experience

 

Pacific Northwest College of Art

Jan 2014 – Present

Sr Systems Administrator/Co-Technology Director

 

Responsible for the network and related services, collaborating with other members of IT to support staff, faculty and students’ use of the network and facilities deployed across multiple locations by employing excellent engineering, planning and communication. Was also responsible for systems administration maintenance of major licensed software systems including PowerCampus, Great Plains Dynamics, Blackbaud's Raiser's Edge, and other systems not otherwise maintained by other IT staff.

 

Major accomplishments this year include:

Migrating the College from Apple Open Directory to Microsoft Active Directory

Planning, Architecting and Deploying Amazon AWS services for all college Web services

Planning, Architecting and Deploying Amazon AWS Virtual Private Cloud to provide seamless integration with the College’s local network.

Image and deploy OSX Mavericks on all the college’s Macs (~500 machines)

 

Netgain Information Systems

Mar 2013 - Jan 2014

System Engineer/NOC Manager

 

Oversee the Hosted system cloud compute roll out based on CentOS and Openstack using technologies like Puppet, Git, and shell scripting to automate the system.

Deploy and Administer VMware ESX and vSphere for the hosted VOIP phone system

Manage the Netgain collocation datacenter facilities day to day operations

Deploy Managed Service Provider projects such as deploying Milestone Video Surveillance servers, Server/Desktop Remote Monitoring and Management (RMM) tool migration from Level Platforms to Solarwinds N-able.  Perform System Engineer role at a local university providing Exchange to Office 365 migration and Physical to Virtual migrations from outdated servers to new infrastructure.

Mentor younger helpdesk techs and engineers on Virtualization and Server troubleshooting

 

Lokahi Solutions

May 2011 – February 2013

Co-Founder/Engineering Director/Systems Architect

 

Responsible for managing the engineering team in it's day to day operations. 

Assess, plan, develop, and design of all services in regards to the Datacenter and Cloud Operations including monitoring and disaster recovery situations

Developed the VMware vCloud Director presence which includes project management, planning and service installation.  Managing technical support helpdesk via delegation of tasks to peers.

Install, monitor and upgrade HP Server and iSCSI SAN infrastructure.

Design, Deploy, and Document private Cloud solutions for customers.

The go to Mac guy for all customer OSX issues in regards to working within the Lokahi cloud

 

 

 

 

 

The Greenbrier Companies

May 2010 – May 2011


System Administrator

 

Responsible for planning, design, procurement, installation and support of all server hardware and software for all GBRX Locations.  For maintaining server security and user / group access to folders, directories and shares.  Assists with end-user and workstation support associated with the servers. Research and recommend new products and vendors.  Supports all network servers, associated systems, application software, LAN hardware, network management utilities, Email system, database environment and storage: MS Windows 2003 Active Directory MS Exchange 2003/2007 MS Server 2000/2003/2008 Group Policies WSUS / Patch Management TCP/IP Symantec Anti-Virus CommVault Simpana Dell PowerEdge Servers; Openmanage DELL/EMC Storage Area Networking VMware Sharepoint / Avepoint Windows Clustering, Citrix XPa

 

Islanda Tech         

Oct 2009 – May 2010


Datacenter Engineer

 

Responsible for All equipment and computing systems in the Islanda Datacenter. This includes installation, monitoring, replacement, upgrade, and management of updates and required software changes as well as data and networking security.

Upgrade all VI3 ESX infrastructure to vSphere [VMware ESX4, and vCenter4]

Virtualize Small/Medium Business customers to move to the Islanda Hosted Cloud.

Support Cloud customer technical and sales issues including Windows, Linux and OSX issues.

 

VMware Inc.      

Sept 2007 – Oct 2009


Level 2 Enterprise Technical Support Engineer

 

Provide technical support to customers and level 1 supprt engineers who are working to implement newly acquired software assets, such as VMware vSphere, VMware ESX Server, VMware vCenter Server, VMware View, VMware Lab Manager, VMware Workstation, VMware Fusion of OSX, and VMware Server.

Responding to customer inquiries, primarily by telephone and e-mail

Teach and mentor new hire technical support engineers overseas in India.

Resolve customer technical issues through diligent research, reproduction, and troubleshooting

Work directly with other technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems

Document all technical inquiries, develop and review content for knowledge base
Help test alpha and beta products including beta versions of ESX, Workstation, and Fusion

 

Sungard Availability Services     

Sept 2004 - Sept 2007


Operations Technician (Dedicated Accounts)

 

Provide direct operational support of SunGard's largest managed services customers [Expedia.com]

Maintain and monitor over 1300 Windows 2000, Windows 2003, and Redhat Linux servers

Assist the customer in the physical layout and installation of their equipment in SunGard's secure datacenter cabinets. Utilize technical expertise to analyze, troubleshoot and react to issues requiring attention.

 

Self Employed     

April 2003 - Sept 2004

Contracted Systems Administrator / Network Administrator

 

Serve as a Systems Administrator / Network Administrator for various clients.

Services include Server/Client setup and repair, Network design, setup and repair, website design and setup, and wireless Internet setup and installs.Designed and implemented Microsoft Windows 2000 and RedHat Linux based file servers, and print servers Designed and implemented a full Active Directory structure for multiple clients. Set up and deployed Apache, PHP and MySQL for web application development


 

CCD Corporation     

Sept 2000 - Oct 2002

Systems Engineer/Network engineer

 

Serve as on site network consulting for clientele, which included client/server setup and repair in networked environments of 5 to 100 clients according to client needs.

Network Administration of a cutting edge network for a local ISP/ASP consisting of 20 servers:
Planned and Implemented full backup and disaster recovery plan using a SAN, Veritas

Backup Exec, VBscript, and a Dell Multi-tape Drive for the entire network

Expanded infrastructure from 5 Windows 2000 servers to 20 Windows 2000 Servers

Expanded infrastructure from 20 Wyse terminal client desktops to well over 150 desktop clients

Automated and designed procedures for installing new web clients using VBscript

Setup and repaired multiple Microsoft Exchange 5.5 Servers from severe system crashes

Utilize various shell scripting for easily installing users, website and domains

 

Icebox Systems     

July 1999 - Sept 2000

Computer Technician, ISP Technical Support

 

Testing, troubleshooting, and repairing of customers computer systems. Building of new and refurbishing older computers. Answering technical support telephone calls, and setting up dial-in accounts for local ISP.  Setting up Windows NT servers for dial in user authentication.

 

Intel Corporation

Oct 1997 - Oct 1998

Manufacturing Technician

 

Responsibilities included performing daily maintenance and operations that surround the Etch area.

Coordinate product flow with other organizations within the microchip production facility.

Worked with team to manage operations and run pilot test products.

Team Safety Representative

 

Military Experience

 

E-4 ARMY National Guard, Motor Transport Operator 88M

Service from December 1992 - December 2000

Honorable Discharge – December 2000

 

 

 

 

 

Jeremy Schroeder Resume 2014