PROFESSIONAL EXPERIENCE             

AT&T, Bellevue/Bothell, WA                                                                                    09/2012—05/2013

Senior Systems Architect / Project Manager

·         Lead Architect on cloud-platform virtualization BI system deployment for AT&T SCRS 2.0 Project. 

·         Technical lead and project manager for remote access deployment of BI system, including migration from existing system into the cloud. 

·         Oversaw project implementation and lead solutions team on architectural, development, and testing activities in accordance to project plan and milestone schedule. 

·         Built new virtual machines (VMs) in cloud environment. 

·         Configured settings and communication protocols of new VMs including network, security, back up, disaster recovery, and on-going monitors

·         Architect and deployment of horizontally scaled high performance platforms using internal and external networks and multiple virtual machines as well as multi-level security.

·         Use of SQL and MySQL based data stores.

·         Deployment of large scale application on cloud platforms using OpenStack, Azure.

·         Open Source components:  Linux, Cassandra, Tomahawk, WAMP Server.

·         Creation of rest based APIs using platforms such as Tableau and iNetsoft.

 

Universal Mac, Bellevue, WA                                                                                    01/2012-09/2013

Senior Systems Architect

·         Lead Architect on multi-platform virtualization system deployments. 

·         Lead design for remote access deployment of various systems, including Great Plains financial system over a Citrix Xenapp Server farm. 

·         Latest project included a multi-platform virtualization within a Microsoft Hyper-V environment, deploying a Microsoft Exchange 2010 server farm with full cluster redundancy and deployed over a remote access gateway using Outlook Anywhere to various remote users.

·         Design and implement multiple datacenters for remote client services

·         Remote & onsite support for servers, firewalls, end users, printers & any other IT need

·         Work as a team to solve Tier 1, Tier 2 and Tier 3 tickets

·         Work with ticketing software to open, edit, update, escalate & close trouble tickets

·         Support Windows Server 2008 R2, 2008, 2003, SBS 2011, SBS 2003, Macintosh Server 10.6 & 10.7

·         Support Windows Exchange 2010, 2007, & 2003

·         Working knowledge of Powershell, and Exchange Powershell

·         Support SQL Server 2005, 2008, & 2012

·         Support Kerio & CommuniGate Email Servers

·         Support & setup NAS, RAID arrays & backup servers

·         Support Hyper-V, Cluster Failover, and SAN Array

·         Support VMware Technologies

·         Support HP Server and Storage Technologies

·         Maintain NetBoot servers for remote end user imaging for Windows & Macintosh images

·         Implement & maintain HP ProCurve switches, Watchguard & Cisco Firewalls

·         Setup & maintain Active Directory & Open Directory

·         Maintain Citrix servers farm & clients to deliver MS Office, ProSoft & Great Plains as well as custom database software

·         Maintain Windows Terminal Servers

·         Maintain client IT inventory

·         Maintain client backups

·         Take a proactive approach to IT issues by trying to solve problems before the client is aware there is a problem

 

AW Technology Ltd., Basingstoke, UK                                                                                    2004—2011

Director of IT

·         IT manager, project manager and supervisor of a team of senior IT business support analysts and project leaders.

·         Provide IT strategic program management for 15 departmental systems and 35 projects valued at over £4M, including budget forecasting and monitoring.

·         Reorganized and redeveloped a team of business and systems professionals into functional groups to be effectively aligned with client requirements for accurate data, robust systems and strong customer service

·         Integrated and formed a new team of senior IT business support analysts and project leaders within the company to create accountability of IT projects at a program level.

·         Implemented a formal SDLC process for all change requests and system enhancements that improved version control, quality control, significantly decreased lost time due to system failure and dramatically increased overall client satisfaction.

 

Technical Division, SPS, Aldershot, UK                                                                                    2000-2003

Director of IT

Designed and maintained IT business infrastructures, network distribution, and systems administration as well as 24hr response support team for international clients.

 

AStar IT - Business Division,Basingstoke, UK                                                                      1997-2000

IT Director

Brought on-board in order to restructure and implement new business to business strategy with the removal of retail IT focus.

 

Dyncorp Aerospace Inc. . Naval Station Everett, WA                                                                      1996

Technical Systems Consultant

Worked closely with CNAP Program design, transfers and modifications into and from SERMIS systems.  Awarded Level 3 Security Clearance

 

 

EDUCATION & CERTIFICATIONS

 

Bath University—M.Sc.

University of Edinburgh—M.C.Sc.

International Institute of Brussels

A+ Cert.

MCP – (Microsoft Certified Professional)

MCSE – (Microsoft Certified Systems Engineer)

Racal Engineer Certification

Apple Certified Support Professional (ACSP)

Apple Certified Technical Coordinator (ACTC)

Apple Certified System Administrator (ACSA)

Apple Certified Specialist in Deployment (ACS - Deployment)

Apple Certified Specialist in Directory Services (ACS - DS)

Apple Certified Specialist in security and Mobility (ACS - SAM)

Apple Certified Media Administrator (ACMA)

Xsan 2 Administrator

Watchguard Certified Professional Adminstrator

Citrix Systems Administrator—Xenapp

Citrix System Administrator 6.5 Windows Server 2008

ITIL Foundation v.2

VMWare Certified Associate – Data Center Virtualiztion

Currently Preparing for MCSA Certification.

Currently Preparing for MCSE Update.

Currently Preparing for VMWare VCP.