Carmen A. Puccio

 

115 Finley Ave.

Hamilton, NJ 08610

609-581-3838

carmenpuccio@yahoo.com

 

 

Experience

                                         

 

August 2009 – Present

                                          The Associated Press

                                          Lead Infrastructure Architect

Previous titles - (January 2002 – August 2009) Lead Sr. Systems Engineer / Sr. Systems Engineer / Systems Engineer / Systems Administrator

                                         

·         Team lead for a group of four Systems Engineers.

·         Planned and facilitated a migration of over 300 servers from one site to another with minimal downtime.

·         Point person for all problem resolution communication along with acting as the interface between management, operations, and business owners.

·         Work closely with development and quality assurance teams to ensure that all applications and releases are implemented smoothly.

·         Responsible for designing and maintaining a global enterprise infrastructure.

·         Technical lead on numerous ongoing projects.

·         Routinely identify and track high-risk technical areas through risk management and contingency planning.

·         Extensive experience in troubleshooting enterprise applications, monitoring performance, and analyzing problems.

·         Responsible for documentation and cross training for numerous systems to simplify support, including best practice planning and the design of secure systems.

·         DBA for more than 30 highly available, redundant databases geographically dispersed across the world, including New York, London, and Washington D.C.

·         Responsible for maintaining numerous highly available web servers around the world.

 

May 2001 – January 2002

The Associated Press

Web Issues Coordinator

 

·         Liaison between development and business owners regarding site deficiencies on a high profile web project.

 

August 2000 – January 2002

The Associated Press

Software Support Specialist

 

·         Technical Lead on a helpdesk that included fifteen Support Specialists.

·         Supported various AP products and services in a helpdesk environment.

Technical Skills

 

                                          Application and Database Servers

 

·         Microsoft SQL Server (2000 / 2005 / 2008 / 2012)

·         Microsoft BizTalk Server (2002 / 2006 / 2010)

·         Microsoft Cluster Server (2000 / 2003 / 2008 / 2012)

·         Microsoft IIS Server

·         Microsoft MSMQ

·         Microsoft Active Directory Services

·         EMC Navisphere, SnapView, and Virtual SAN

·         VMware Fusion / Workstation

·         Veritas Storage Foundation Enterprise Suites

 

Operating Systems

 

·         Microsoft Windows (2000 / 2003 / 2008 / 2012)

·         Macintosh OS X

·         Linux (CentOS / RedHat / Suse)

 

Cloud Services

 

·         Amazon AWS (EC2 / CloudFront / S3)

·         Microsoft Azure / SQL Azure

·         Akamai Web Acceleration / Content Delivery / NetStorage

 

Hardware

 

·         Dell PowerEdge Servers

·         HP ProLiant Servers

·         EMC CLARiiOn Storage Family

·         Cisco MDS Series SAN Switches

·         Brocade SAN Switches

 

Scripting and Programming

 

·         Windows PowerShell

·         VBScript / WSH

·         C#

·         ASP.NET MVC

·         ADO.NET 2.0

·         XML

·         HTML

·         Ruby

 

Network Services

 

·         Windows DNS

·         Windows DHCP

·         File Services

·         Print Services

 

 

 

Education

 

(1995-2000) Mercer County Community College (West Windsor, NJ)

Associate Degree - Information Systems/Network Technologies

 

(2005 - Present) Mercer County Community College (West Windsor, NJ)

Currently working on a degree in Business Administration.

 

(2010) Learning Tree International (New York, NY) – 4-day course

IIS 7.5 for Windows Server 2008

 

(2009) Learning Tree International (New York, NY) – 4-day course

XML Comprehensive Introduction

 

(2009) Learning Tree International (Philadelphia, PA) – 4 day course

Windows Server 2008 Administration

 

(2007) Learning Tree International (New York, NY) - 4-day course

Visual Basic 2005 Programming: Hands-On

 

(2007) Cisco Corporate Training (Malvern, PA) - 2-day course

Cisco MDS Storage Networking Fundamentals

 

(2006) Learning Tree International  (New York, NY) - 5-day course

Introduction to Programming with .NET

 

(2005) EMC Corporate Training (St. Louis, MO) - 3-day course

CLARiiOn Host Integration and Management

 

(2005) EMC Corporate Training (St. Louis, MO) - 1-day course

SnapView Configuration and Management

 

(2003) Dow Jones Corporate Training  (Princeton, NJ) - 5-day course

Administering and Troubleshooting a Microsoft SQL Server 2000 Database

 

(2002) Learning Tree International  (Philadelphia, PA) - 5-day course

Windows 2000 Active Directory Planning and Migration