RAPHAEL IKHILE, PMP

                                        raphael267@gmail.com   978-590-6221 (Cell)      

 

RELEVANT EXPERIENCE:

·               15 years of Project/Program Management with cross-Functional Project Team, Multi-Site and Multi-Project  Operations

·               12 years of End-to-End Project Management, Architecture and Systems Design with cross-Functional Project Teams

·               12 years of gathering and documenting Technical, Business and Users requirements

·               15 years of Project Planning/Execution

·               5 years of Extensive ERP knowledge including SAP and Oracle financials

·               Proven leader with good organization and time management skills, experience working in an entrepreneurial fast-paced setting, juggling multiple projects and priorities

 

SKILLS SUMMARY:

Language:         TCL, Java, .Net, VISUAL BASIC, MS Word, PowerBuilder, C

Database:         Oracle SQL, Sybase, SQL Server, Amazon Web Services (EC2 Cloud), Google Cloud Systems:                          Amazon Web Services (AWS), Google Cloud

Operating Systems:  UNIX, Linux, MS Windows

Software/Applications:ERP- Oracle Financials, SAP, Endeca (Guided Technology), PVCS,

Vignette Advance Deployment Server (VADS), Pandesic Systems,

MS Office, Visio, Erisco Facets, SourceForge, Business Objects,

ClearQuest, SVN, HP Service Manager, HP Project and Portfolio Management  

                                                    (PPM), Oracle Identity Manager 

EDUCATION:

·               MBA, Management, Western New England University, Springfield, MA

·               BA, Political Science, University of Massachusetts Lowell, MA

·               Certificate, Application and Software Development Boston University

 

CERTIFICATION:

·               Project Management Professional (PMP)

·               Joint Application Development (JAD)

 

PROFESSIONAL EXPERIENCE:

 

PROGRAM MANAGER– DEPT of Commerce (ITA) Contractor Washington DC April 2015 - Present,

·               Served as the Program Manager, acting as a key contact point for all EA application & data decisions within the Office of Information Technology.

·               Account lead for Information Security and Infrastructure teams

·               Spearheading the delivery of an enterprise-wide mobile initiative

·               Managed the upgrades and the implementation of Mobile and Software acquisition for Mobile and Wireless devices

·               Managed the Migration of Servers to Amazon Web Services (AWS) Cloud

·               Planned and managed the development of SaaS,  PaaS and IaaS solution for the agency on Amazon Web Services (AWS) Cloud

·               Design processes to integrate existing system operations standards and processes with Cloud architectures

·               Design, develop and integrate existing IT infrastructure, standards, processes and services with Amazon Web Services (AWS) cloud platforms

·               Leveraged AWS cloud services such as EC2; auto-scaling; and VPC (Virtual Private Cloud) to build secure, highly scalable and flexible systems that handled expected and unexpected load bursts that can easily evolve during development iterations

 

·               Work closely with the Business Units Leaders and Contract Representatives for International Trade Administration (ITA)

·               Serve as a key member of  ITA Architectural Review Board

·               Interview and onboard candidates for the client per the SOW

 

PROGRAM MANAGER, Contractor – Pentagon Federal Credit Union Chantilly, VA, Oct 2014 to April 2015

Responsibilities:

·               Managed the upgrades and the installation of UniFi Mortgage Loan Origination Systems (LOS).

·               Work on the Integration of new Expere document provider systems with the Vendor Wolters Kluwer (WKFS)

·               Work with Mortgageflex on the installation and deployment of Mortgageflex Loan Origination Systems (LOS)

·               Work on server upgrades from Windows 2003 to 2008

·               Managed the upgrades of ATMs to Windows 2007 and the migration of the Credit Union ATMs to Diebold Agilis version 3.0

·               Successfully sourced and scoped the purchase and acquisition of Content Management Systems (CMS)

·               Conduct vendor analysis, comparison and deliver proof of concept projects for Amazon Web Services (AWS) Cloud System

Environment: Linux, Java, Oracle, Microsoft .net 

 

PROJECT MANAGER - RELEASE OPERATIONS, Contractor Quality Software Services, Inc. (QSSI ) Columbia, MD, January 2014 to October 2014

Responsibilities:

·               Managed the installation of Oracle Identity Manager for Federal Government Affordable Health Care Program in a dynamic environment using Agile Methodology

·               Work with the team to create Identity Management process, strategy, best practices and architecture documentation including Access Management, Password Management, LDAP Management, Provisioning, following SDLC Systems Development Lifecycle

·               Work with the team to deploy and update Oracle OAM, OID, OUD and  Admin Servers

·               Work with third parties vendors to promote, updates, modify and install packages and files for seamless deployments for the Affordable Health Care Program

·               Work as a Linux Infrastructure and Systems Administrator lead for Oracle Identity Manager

·               Work with Infrastructure and Engineering teams to conduct proof of concept for Amazon AWS Cloud

Environment: Linux, Java, Oracle,

 

PROGRAM MANAGER, Contractor Navy Federal Credit Union, Vienna, VA, May 2012 to December 2013

Responsibilities:

·               Led and managed the installation and upgrade of SAP R/3 4.6C  to SAP ECC 6.0 HR Module

·               Successfully managed Business Object Upgrades for the bank consumer lending business area

·               Manage the procurement and the installation of Test Data Management Tool (TDP), Compuware Commercial Off-The-Shelf (COTS) product for Data Management in Test Environments

·               Managed the Cloning of CICS Mainframe Environments

·               Managed Projects from initiation through implementation levels by managing technical teams  and keeping  business expectations in line with the organization goals

Environment: Mainframe, Java, SQL Teradata, Oracle, UNIX/Linux

 

PROJECT MANAGER, Fannie Mae, Herndon, VA, June 2010 to May 2012

Responsibilities:

·               Managed Business Object related projects

·               Worked with the business and stakeholders to clearly identify and define scope for modifications in business object database and Universes

·               Managed the monthly updates of key SAP R/3 account codes using a third party tool developed by Equator

·               Conduct proof of concept and the viability of Amazon Webb Services (AWS) for Infrastructure and Engineering teams

·               Provide the necessary scripts and documentations to support the adoption of AWS 

·               Design and managed the migration of applications and data to Amazon Web Services (AWS)

·               Create and administer tickets using Remedy Clear Quest

·               Use( CVS) Concurrent Versions System to save and retrieve different development versions of source code

·               Worked with Product Quality Office to define, schedule and approve projects

·               Worked as the release manager on projects deemed very large in scope and size 

·               Using Agile and Modified Waterfall Methodology Managed Quick Strike projects

·               Responsible for the creation of projects implementation plans and migrations schedule

·               Managed multiple project releases using SharePoint to communicate and store project artifacts in an Agile Environment

Environment: Oracle, Business Objects, Java

 

PROJECT MANAGER, Capital One Financial Corp, Richmond, VA, January 2010 to June 2010

Responsibilities:

·               Oversaw bundle of projects slated for releases for the Bank Card Services team

·               Coordinated the release of products which includes software, infrastructure and the documentation of processes and training guides for the Bank Services team

·               Worked with the team to create a repeatable process for product releases and changes to the applications platforms activities.

·               Led the Implementation and Execution of releases and Manage dependencies with other releases and applications

·               Worked on key deliverables like Schedule Commit, Content Commit, Release Planning Meetings, Release Strategy, Release Readiness, GO/NO-GO Meetings and Release Closure

Environment: Oracle SQL, Java, UNIX, HP Service Manager

 

PROJECT MANAGER, Time Inc, New York, NY, January 2007 to December 2009

Responsibilities:

·               Worked with management to define Time Inc Publishing System (TIPS) Java based agile open source application.

·               Responsible for mapping the Change/Release Management Process to all core divisions and titles of the business.

·               Responsible for managing Data Migrations and decommissioning of applications that are replaced with Time Inc Publishing System (TIPS)

·               Managed Risks and maintain issues logs for reporting and escalation purpose

·               Used Vignette Content Management Systems to manager code repository and deployments

·               Orchestrated the introduction of JIRA to the organization by conducting workshops and  reporting tool advantage  senior managements thereby streamlining  the reporting process globally across projects

·               Responsible for code promotions and upgrades in productions environment

·               Work as the Infrastructure Engineering Lead to validate and approve codes designated for production deployments

Environment: Oracle SQL, Sybase, Java, Linux, VADS, TCL, Endeca

 

PROJECT MANAGER, Pfizer, Groton, CT, January 2005 to January 2007

Responsibilities:

·               A member of a project management team responsible for Pfizer $100,000,000 applications and servers migration initiatives to Groton CT Pfizer Global Products Development Site

·               Proactively stayed within project time line and approved budgets

·               Responsible for managing multiple Migrations, Retirements and Archival of applications within Pfizer Global Resource Development.

·               Successfully coordinated implementation activities with stakeholders , technical resources, other team of consultants and management

Environment: Oracle SQL, Oracle Clinicals, Java, UNIX/Linux, SourceForge

 

DIRECTOR - Information Technology Project Management Office, Partners Investment and Development Company, Providence, RI, February 2002 to January 2005

Responsibilities:

·               Set project priorities and determine technical needs for the company’s applications and develop long range IT strategic planning for both hardware and software.

·               Managed employees, including off shore team, delegates, hiring, training, performance appraisals and providing corrective actions when necessary

·               Worked with management to develop long range IT strategic planning for both hardware and software.

·               Responsibility includes Managing employees, delegates, hiring, training, performance appraisals and providing corrective actions when necessary

Environment: Oracle SQL, ERP-Oracle Financials, Linux

 

PROJECT MANAGER, Staples Inc., Framingham, MA, February 2001 to January 2002

Responsibilities:

·               Managed all E-commerce/.com production support and enhancements

·               Led cross-functional team integrating cross channel projects within Staples business groups and channels.

·               Managed team of developers, quality assurance and database administrator groups on all staples.com websites’ enhancements and bug fixes.

·               Facilitated business, design, and technical requirements gatherings using the Joint Application Development (JAD) Methodology.

Production Support/ System Administrator

·               Functioned as primary Linux Systems Administrator/Engineer, maintaining, servicing system and monitoring performance – Planned and executed Linux system changes and upgrades

·               Installed and configured Linux servers on the network

·               Monitored the servers, modify Linux scripts and performed troubleshooting steps – Tested and installed the latest software on servers for end-users

·               Performed routine checks on the Linux servers

·               Maintained necessary back-up of important files and documented scripts for future reference

·               Researched the market to gain information on the latest updates available and recommended accordingly

Environment: ORACLE SQL, .Net, Linux

 

PROJECT MANAGER/BUSINESS SYSTEMS ANALYST, Hifi.com (Cambridge SoundWorks), Newton, MA, February 2000 to January 2001

Responsibilities:

·               Responsible for managing the day to day activities of E-Commerce development projects

·               Led team of Hifi and IT consultants to integrate and upgrade Pandesic SAP R/3 Systems within Hifi’s business groups.

·               Participated in key technical conference calls to help qualify prospects and participated in overall needs assessment of Hifi.com to vendors through analysis of the current situation and how vendors’ products could benefit Hifi.com.

·               Ensured that email marketing campaigns for Ad operation is successfully implemented and live on the websites

Environment: ORACLE SQL, SAP, Pandesic Systems