JACOB MURBACH

1208 E Kennedy 510 Tampa FL 33602

Phone: 813-399-6883
Email: jacobmurbach@gmail.com

Objective:

To obtain a challenging position in the Information Technology field with the possibility of career advancement.

Education:

Degree: B.S Computer Network Administrator 3.8 GPA University of Toledo

 

Technical Skills:

·          LANs ·          Active Directory ·          Windows XP, VISTA & Windows 7 ·          Windows Server 2003/2008/2012 ·          Barracuda Equipment ·          DFS ·          Symantec Backup Exec ·          Project Planning ·          ITIL ·          SCVMM ·          Change Management ·          MySQL ·          Apache ·          Load Balancers (ELB) ·          Auto Scale ·          Heat ·          Linux (CentOS, Ubuntu)

·          Microsoft Office & Outlook ·          SQL 2008 R2    ·          Cisco switches ·          Avaya VOIP ·          Exchange 2010 ·          DPM 2012 ·          Virtual Cluster (Hyper-V) ·          PowerShell 4.0  ·          Group Policy ·          Soft Skills ·          IIS ·          RDS ·          RackSpace ·          Azure ·          AWS ·          Cloud Orchestration ·          Cloud Backups ·          CHEF ·          GIT

Current Job           Lead Cloud Service Engineer                                       01-3-14 to Present

•          Lead Cloud service engineer, in building and maintaining cloud Infrastructure of 220 servers

•          Architected Cloud environments within AWS, Rackspace and Azure

•          Lead Cloud consultant for various companies, expanding analytical environments

•          Built Training lab within Azure, to enable employees to learn new technologies

•          Setup Auto Scale environment to handle increased traffic during peak hours

•          Configured GitLab environment using CentOs 7 for internal users

•          Developed script to automate snapshots on a weekly schedule in AWS

•          Configured load balancers in Dev, and Prod environments for app usage

•          Setup custom Cloud orchestration templates for source controlled server deployments

•          Hosted global clients within our Cloud, maintained all infrastructure and networking

•          Setup full monitoring and alerting within all AWS and Rackspace environments

•          Built multiple domains from the ground up, with client specific needs,

•          Built our RDS environment to host over 300 users

•          Administered all of our SQL 2008 R2, SQL 2012 and SQL 2014 environments

•          Implemented all Backups in our environment for onsite and offsite storage

•          Maintained our entire Office 365 exchange server

•          Implemented Owncloud in our environment to replace drop box and save costs using Ubuntu

•          Administered/Built multiple MicroStrategy servers in Windows 2008 R2 and IIS environments

•          Handled all internal infrastructure support

•          Maintained software licensing and hardware purchases for entire company

•          Configured and Administered all IIS instances for our MicroStrategy environments

•          Configured and Administered all Cloud network VPN tunnels and networks to client’s networks

•          Lowered costs of our Cloud servers and increased profit by 20% in 6 months

•          Configured Hadoop cluster with SQL integration

 

 

Walt Disney Company           System Administrator                                       05-3-13 to 01-01-14

·          Worked with global development team for the POS system for the Walt Disney Company

·          Built IIS (web) servers and DB (SQL) servers daily on windows server 2003 and 2008 R2

·          Managed Hyper-V environment that included 200 host and over 2,000 VM’s

·          Work with production team to rollout new code drops from our development team to production

·          Worked with upper management to deploy global rollouts of new code drops to terminals

·          Daily Tasks included:

o Managing Hyper-V environment

o Creating DB and Web servers

o Configuring Reporting Services

o Restoring SQL databases

o Managing Hyper-V VM’s and Hosts

o Installing and creating new SSL Certificates

o Setting up Replication of DB servers

o Patching servers

o Maintaining the QA lab and terminals

 

 

WellDyneRx              System Administrator    01-07-11 to 04-6-13

·          Designed Enterprise Backup solution for an Enterprise Environment

·          Reported directly to System Administrator Lead

·          Worked with Manage Engine reporting application

·          Patched all development and production servers including virtual hosts

·          Worked with QA to develop new applications on virtual environments

·          Maintained Exchange 2010 environment and ensured DAG replication

·          Worked with System and Networks leads on implementing PCI compliant network

·          Worked in a HIPPA environment daily

·          Promoted to System Administrator I

·          Maintained and administered Virtual Cluster (Hyper-V) with 12+ host 200+ virtual servers

·          Lead IT staff member in setting up all systems side for new pharmacies joining the company.

·          Lead Helpdesk Technician, managing a group of 6 other techs responsible for 400+ employees

·          Lead Backup manager, managed and maintained all company backups from discs to tapes.

·          Maintained entire IT infrastructure for the entire call center, pharmacy and shipping areas

·          Created/Maintained print server for company printers

·          Setup Forward and Reverse lookups in DNS for new severs

·          Creating virtual servers in a clustered environment with Hyper-V  

·          Assisted in setup of a PCI compliant environment

·          Worked with System Engineers in maintaining entire LAN environment

·          Met with executives on a weekly basis, to go over projects and spending

·          In charge of all IT purchasing, working with all our vendors

·          Daily task included administrating and maintaining:

o Active Directory

o Virtual Cluster (Hyper-V)

o Avaya VOIP

o Linux based software

o Windows server 2003 and 2008 R2

o Cisco 6509 switches

o Exchange 2010

o Datacenter servers & switches

o Data Protection Manager

o Backup Exec

o Patching all servers

o All helpdesk tickets

 

 

Buckeye Cable System               Technical Support Specialist Level 2                         05-1-10 to 01-01-11

·          Worked in a call center as TSS 2 (Technical Support Specialist Level 2)

·          Handled Internet networking, VOIP, and PC issues for residential & business customers

·          Proficient in customer software RRE, Safari, and footprints

·          Handled 50-150 calls a day             

·          Moved to TSS level 2 in 3 months for great customer service and phone stats & being top 10%      

of Technical Support Staff.

 

Systemedics                                       Helpdesk Technician                                        01-10-09 to 03-15-10

·          Main roll was lead Helpdesk Technician 

·          Built, configured, repaired Windows Server 2003/2008 Dell Servers.

·          Provided Tech Support ranging from PC Build/repair/maintenance.

·          Provided support on WINDOWS XP/VISTA and Windows 7

·          Provided support for end-users and support to over 150 users based in remote locations. 

·          Maintained switches, routers, access points.

·          Trouble shooting, administration and support of Windows 2003/2008 Server and MS Exchange on Dell hardware at all levels.

·          Managing the email system with Barracuda securities and ensuring the appropriate level of anti virus protection

·          Lead tech of the Westgate Chapel a multi-million dollar non-profit organization managing over  50 users daily.

·          Maintained Dell server and workstation.

·          Repaired and supported all PCs, Switches, Sonicwall Router, Barracuda spamwall, printers        and fax machines.

·          Installing SonicWall routers and implementing security features.

·          Maintaining VMWare for 50+ users

·          Ran CAT5e cable throughout businesses. 

 

 

 

 

 

University of Toledo                             System Admin                                              01-8-10 to 04-22-10

 

Research and Investigative Work

·          Lead Project Team Member implementing a Windows 2003/2008 Active Directory Structure.

·          Assisted in the building of a Windows 2003/2008 Domain.

·          Secure remote access network connection using PC anywhere.

·          Setup VPN and RDP for users.

·          Main duty was co-lead System Administrator of CNET classroom.

·          Help run a class room of over 100 students with VMware software.

·          Maintaining VMWare for 50+ users

·          Installed from ground up Windows 2008 server to run online classrooms on.

·          Maintained and created VPN's for remote access for over 50 students

·          Trained in Windows XP/VISTA & 7 32bit & 64bit OS installation, setup, maintenance 

·          Trained in Windows Server 2003/2008 Installation, Setup, and maintenance.
Including: DHCP, Active Directory, DNS, Exchange 2007/2010

 

Geeks on Site                                      PC Technician                                              03-10-09 to 09-20-09

·          Main roll was IT Contractor for PC repair

·          Provided in home/small business PC support and repair.

 

The Buckle Customer Service02-10-09 to 03-05-09

·          Provided customer service and sales to customers.

·          Learned valuable communication skills with interacting with many different customers.