ROBERT W. DEMING

1111 North Valley Road | Malvern, Pennsylvania 19355 | 610-203-6665 | rob@deming.us

EXPERIENCED LEADER GUIDING MULTI-NATIONAL PROGRAMS FROM START TO FINISH

Seasoned executive combining 20+ years of global program leadership with innovative enterprise transformations

spanning business and Information Technology. Expertise in the management of technology portfolios, program

strategy and project governance, enterprise change management and executive communication. Specialized

leadership in client engagement and judicious application of IT and process solutions to complex business problems.

PROFESSIONAL EXPERIENCE

Wingspan Technology

Director, Customer Success

2011-2014

Software products company providing content management solutions for the life sciences, pharmaceutical and

financial services industries. Particular focus on regulated document management and Trial Master File (TMF).

  · Led Transition of Company from traditional software firm to a Cloud Service Provider

  · Promoted Cloud Strategy leading to first Cloud client (a $2.5 billion company)

  · Engagement manager for first Cloud client

  · Led implementation of high availability architecture and ITIL based data center operations

  · Successfully led preparation and defense of regulatory validation audits (SDLC, GxP, 21 CFR Part 11)

  · Created Cloud pricing model, Master Subscription Agreement and SLAs

  · Identified and cultivate new clients, led RFI and RFP responses.

  · Cultivated partnerships with up and down stream vendors

  · Founded company support desk and Customer Success role

  · Developed mobile (android/iOS) full featured proof of concepts for remote document capture/upload

Merck

Director IT Client Services and Project Management

1996 – 2011

One of the top 5 pharmaceutical companies in the world, $47 billion revenue, 81,000 employees

  · Primary customer facing IT role to numerous departments and functions across Merck R&D. Interacted at

all levels of the organization including divisional presidents.

  · Responsible for business-IT strategy, development and management of annual project portfolio, business

case development and defense, obtaining budget allocations and overall project & program execution and

delivery across entire SDLC using Agile development methodologies.

  · Managed groups as large as 30 employees and 20 contractors and held budget responsibility for recurring

annual budgets as large as $11M.

  · Served as PMO Co-Lead for a $25M multi-year initiative focused on optimizing drug project execution

through an integrated collection of SharePoint sites, standardized Microsoft project platform and adoption

and integration of SAP for R&D financials.

  · Created a multi-year strategy for reshaping a set of systems and capabilities supporting Regulatory Affairs;

collaborated with senior business leadership to assemble an overarching 5-year technical strategy and

roadmap tied directly with 5-year business strategy. Directly managed yearly $6M project budget.

  · Delivered substantial, collaborative platform to drug project teams and governance committees; quickly

adopted across company divisions including CEO’s Management Committee.

  · Led implementation of worldwide Clinical Investigator Portal to optimize study start-up and ongoing

collaboration and is now used by 5,000 internal and 30,000 external users. Integrations with CTMS, EDC,

Financial Disclosure, TMF, Pharmacovigilance and Cognos Reporting.

  · Introduced the first component authoring capability for clinical documents reducing time to filing and

responsible for Merck Trial Master File (TMF).

  · Introduced the first cross-drug program milestone tracking capability allowing cross project prioritization

and planning and utilized in CMI industry benchmarking.

  · Implemented Drug Portfolio visualization tools to optimize investment/return.

Prior roles/titles: Director, Project and Pipeline Management (2010-2011), Director, IT Client Services (2004 –

2011), Associate Director, Project Management (2000-2004), Manager, Bioprocess Information Systems (19982000),

Systems Consultant (1996-1998)

GlaxoSmithKline

Manager, Applications Development

1988 – 1996

One of the largest pharmaceutical companies in the world, $42 billion revenue, 99,500 employees

Primary technical resource for the worldwide development group; accountable for development of portfolio

management and project tracking systems. Served as senior technical resource for the evaluation and

implementation of collaboration applications. Analyzed, designed, and implemented information systems targeted

on team productivity and collaboration. Researched and recommended new technologies. Developed electronic

slide database for president of R&D and CEO.

AstraZeneca

Technical Consultant

1987 – 1988

One of the largest pharmaceutical companies in the world, $28 billion revenue, 51,700 employees

Working as a consultant through Howard Systems Intl., involved with the design and the development of a real-time

automated material handling system. Responsibilities included database design, user interface design and

implementation, bar code scanner control process, and inventory allocation routines

EDUCATION AND CREDENTIALS

Master of Science, Systems Engineering

University of Pennsylvania, 1989

Master of Science, Computer Science

Villanova University, 1985

Bachelor of Arts, Mathematics

Rollins College, 1984

Technologies

Development: Java, Objective-C, Swift, Visual Basic, PHP, JavaScript, HTML, Oracle, SQL Server, PostgreSQL

Mobile: Google Android (Java, Eclipse), Apple iOS (Swift)

Cloud/SaaS/Virtualization: Amazon AWS, Microsoft Azure, Google App Engine, VMware

OS: Windows, Windows Server, Linux, IIS, Apache, Tomcat

Office: Expert in full MS Office suite including extensive automation and integration via VBA

Project Management Institute

Project Management Professional (PMP)

Six Sigma

Certified Green Belt