Robert C. Jordan
24914 Quimby Oaks Place
Aldie, Virginia 20105
703-981-9588 Mobile

chad831@gmail.com

 

SUMMARY OF QUALIFICATIONS

·         IT Professional with 18 years of experience in Systems Architecture with a primary focus on infrastructure consolidation through managed network services

·         Great communication and team management skills

·         Extensive experience developing proposals, procedures, executive briefings and presentations

 

 

PROFESSIONAL EXPERIENCE

 

CGI Federal                                                                                                                                                2011 - PRESENT
Sr. Technical Consultant \ Pre-Sales Engineer - Cloud Services

While employed by CGI and CGI Federal, the following functions were routinely performed:

·         Manage federal infrastructure pipeline and track opportunities to forecast revenue and resources allocation for anticipated wins

·         Analyze Requests for Proposals (RFPs) and provide solution and infrastructure direction as well as assumptions and clarifications to be included in proposal submissions

·         Provide Pre-RFP Business Development support across all Federal, State and Local Government business units

·         Determine LOE and proposal pricing for new opportunities

·         Review and comment during proposal color team reviews to make certain the solution proposed is properly represented in the technical response and presents no significant risk to the company or infrastructure

 

LimeLeap Solutions                                                                                                                            2007 - 2011
Technical Services Manager

·         Oversee day-to-day operations of Managed Services division

·         Technical lead for server virtualization \ consolidation projects (Hyper-V and VMware)

·         Direct supervision of 11 Engineers

·         Build and enforce Service Level Agreements (SLAs) to ensure client infrastructure uptime

·         Provide metrics to client base to demonstrate their infrastructure health

·         Research, test and deploy new technologies

·         Serve as Technical Lead for VoIP offering

·         Oversee data center operations

·         Virtualized entire infrastructure of corporate and clients’ private clouds using P2V and V2V

·         Responsible for upgrading new hardware or software additions to the network

·         Serve as primary POC for all datacenter issues

·         Provision, install, and support disaster recovery solutions for corporate and client data

·         Conduct data migrations during infrastructure upgrades

·         Serve as technical liaison for presales, site surveys, and requirements analysis efforts

·         Serve as a SME by providing content and guidance for technical documents (white papers, SOPs) and sales proposals to commercial and Government clients

 

 

 

 

Inferno Networks                                                                                                                                    2002 - 2007
President

·         Founded company and served as President

·         Crafted the company’s vision to become a successful provider of outsourced IT management, technical staffing,

and hosting services

·         Developed and implemented business model by which the company’s revenue doubled annually during the first three years. Company status was sustained in subsequent years, maintaining client base and expanding services.

·         Obtained client base through referrals, B2B networking, and marketing

·         Met with clients to perform requirements gathering, aligning solutions to meet customer’s business needs

·         Designed and implemented critical systems upgrades for large networking environments

·         Served as a SME for budgetary and technology planning processes

mindSHIFT Technologies                                                                                                                        2001 - 2002
Systems Engineer 

·         Served as Lead Engineer for network migrations

·         Supervised deployment teams of up to 20 Engineers

·         Conducted post-migration training for clients including overview of upgraded systems infrastructure

·         Provided technical direction during presales meetings

 

American Tower                                                                                                                                      1999 - 2001
Network Administrator 

·         Managed corporate network environment for a nationwide Highly Available (HA) Network Operations Center (NOC) in support of a monitoring system that The Federal Aviation Administration (FAA) relied on for air traffic control tower operations.

·         Handled day-to-day support requests as well as systems upgrades

·         Implemented failover and load balanced firewall solutions for internet redundancy

 

Compex                                                                                                                                                  1997 - 1999
Sr. LAN Design \ Architecture Analyst 

·         Responsible for researching emergency technologies and making recommendations regarding implementation within the Department of Defense (DoD), Department of the Army Classified and Unclassified networks

·         Conducted emerging technology briefings and selection guidance for Colonels, Lieutenant Colonels, and Majors at the Pentagon

·         Conducted benchmark testing for emerging software and hardware products

·         After acceptance, assisted in the implementation into production on both Secret Internet Protocol Router Network (SIPRNet) and Non-secret Internet Protocol Router Network (NIPRNet)

·         Deployed Catalyst ATM switches as part of the Pentagon renovation for the Department of the Army

·         Served as an escalation point for network support issues

 

Computer Associates                                                                                                                          1995 - 1997
Network Administrator 

·         Provided help desk support for a 500 user LAN\WAN environment

·         Assisted in the data migration from Novell to Microsoft platforms

·         Created network diagrams for corporate continuity of operations manual

·         Developed custom application interface using Opal and Jasmine

 

 

 

 

 

TECHNICAL SKILLS AND CERTIFICATIONS

·         Virtualization: VMware ESX \ESXi 4.1, vSphere, MS Hyper-V, P2V

·         Disaster Recovery: Zenith, Kaseya, Acronis, Symantec Backup Exec, Symantec Ghost Suite

·         Systems Management: Kaseya, ConnectWise, IPmonitor, MRTG, Cacti, Whats Up Gold

·         Platforms: Windows Server 2000, 2003, and 2008 R2

·         Exchange Server, BlackBerry Enterprise Server, IIS

·         Microsoft Certified Systems Engineer (expired)

·         Microsoft Certified Technology Specialist – Hyper-V

·         FtOCC – Fonality VoIP Certification

·         ITIL v3 Foundation Certification

 

EDUCATION

Northern Virginia Community College

Pursuing B.S., Information Systems Management
 

CLEARANCE

DoD Secret (Inactive)

 

PROFESSIONAL HONORS

Technical Achievement Award for efforts in systems virtualization – LimeLeap Solutions

 

VOLUNTEER ACTIVITIES

Firefighter \ EMT for 13 years with Dale City Volunteer Fire & Rescue Department