PRAVIN D. DESAI
Email:desaipravin29@gmail.com
Seeking techno-managerial assignments in IT Infrastructure, Data
Center Management and System Administration / Technical Support with a growth
oriented organisation.
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A technology driven professional with 10 years of rich experience in the areas of IT
Infrastructure System Administration / Technical Support.
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Involved in Planning, development &
implementation IT Infrastructure requirements for various projects
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Adept in developing & documenting ITIL
processes (Incident Management, Change Management etc.) and their
implementation.
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Strong communication, collaboration & team
building skills with depthness in training and supporting end users as well
as developing technical staff to achieve performance objectives.
PROFESSIONAL CERTIFICATION:
Ü VMware Certified Professional (VCP4 & 5)
Ü Certified Data Centre Professional (CDCP)
Ü Microsoft Certified Technology Specialist (Microsoft Exchange Server
2010)
Ü Microsoft Certified IT Professional (Enterprise Messaging
Administrator 2007)
Ü ITIL Foundation v3(Information Technology Infrastructure library)
Ü SUN Certified System Administrator for SOLARIS 10
Ü Microsoft Certified System Engineer for Windows 2003 (M.C.S.E)
Ü Microsoft Certified System Administrator for Exchange 2003 (M.C.S.A
Messaging)
PROFESSIONAL TRAINING ATTENDED:
Ü PMP4 Fast Track Certification Training (Project Management
Professional by Astrowix)
Ü Troubleshooting Exchange Server 2007 Core Roles Workshop (Microsoft
Corporation)
Ü VMware vSphere 4: Install, Configure, Manage Lab (G T Technologies)
Ü Infosys Finacle 10 Technical Architecture Training (Installation FDM,
SSO, C-24, BOD & EOD Process)
Ü Sun Solaris 10 part I & II course covering Sun OS Basic &
Advance administration.
Ü M.C.S.E. Course on Win2K3 Track Covering Implementation,
Administration Active Directory and Network infrastructure of Win2k3 server,
Exchange 2k3.
Ü Win2k3, Ms-Visio, System & Network Administration (Data &
Voice), visual fox pro8, Linux, C, C++
TECHNICAL CREDENTIALS
Well Versed with Operating Systems like Windows, Solaris, Linux
(clustering, ADS, DNS, NIS, NFS, DNS, DHCP, Apache Webserver, IIS, FTP etc.);
Server Platforms from various vendors like Dell, HP,IBM, Cisco & Sun.
Virtualization Technologies (VMware ESX 3/4/5), Oracle VM, Citirix
Xen, Microsoft Hyper-V) Messaging Implementation (Exchange2k3,2k7,2010 Lotus
notes & Postfix). Storage technologies Fibre/iSCSI SAN (EMC clarion
CX4-240, CX3-10 /IBM DS4700, Dell Equallogic PS6000, HP EVA.) Backup
Technologies (Symantec Netbackup, EMC Networker & Data Domain.) Video
& Voice Conferencing Systems (Polycom, Tandberg & Cisco)
Infrastructure Management
Ü Analysing business needs and spearheading business process
restructuring initiatives regarding establishment of IT infrastructure
including procurement of hardware and software.
Ü Undertaking Project Management related activities for any
Infrastructure requirements. This involves Manpower management, Hardware
procurement and implementation.
System Administration / Technical Support
Ü Managing the installation and configuration activities.
Ü Designing Backup Strategy for the sites & ensuring scheduled/
unscheduled backups as per the plan.
Ü Troubleshooting problems pertaining to System Performance, Network
Administration, and Applications.
Ü Providing technical subject matter expertise, training, advisory &
consultation on System specification, evaluation, selection, configuration,
integration, installation & testing of new systems.
People
Management & Operations Management
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Directing, leading & motivating workforce.
Coach & mentor direct reports for skills enhancements to improve
operational effectiveness/efficiency of the team.
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Capacity Planning/ Forecasting. Planning &
strategizing operations
Ü Master of Business Administration in Information Technology from
Sikkim Manipal University.
Ü Bachelor’s Degree in Commerce from Mumbai University.
Ü HSC from Mumbai University & SSC from CBSE Board.
Hanu Software [June’13-Till
Date]
Post: Cloud Infrastructure Architect
Progression Path
I engage with Microsoft customers to understand business needs and how
Microsoft Azure Infrastructure as a service (IaaS) can help meet those needs.
Set up demonstrations of Microsoft Azure & Cloud Storage (Storsimple) and
deliver these to customers.
Ü Designing, Migration of Physical and VMware windows & Linux
environment to Azure Cloud.
FINO Pay Tech Ltd. [Oct’11-June’2013]
Post: Manager – Production Systems IT
Progression Path
Ü Responsible for Data Center & IT Infra operations related
activities (cooling, power, UPS, DG, BMS etc.)
Ü Project Plan for Acquisition & Migration rollout of Nokia Money
India IT Infrastructure with FINO (Alpha).
Ü Running Data center infrastructure including sizing, configuration,
bandwidth estimation, network management, load balancing, etc. set-up with
the Bank partners for Payment gateway services. (PCI-DSS)
Ü Responsible for Data Center & Production System uptime (Payment
Gateway, Core Banking, SAP ERP)
Ü Production & Migration rollout (Application like SAP, RSBY, EDPS,
TDPS, CBS, M-Banking, B2C, B2B etc)
Ü Migration reorganized and managed Data Center & DR project
(Network, Firewall, Server, Storage, DB etc)
Ü Vendors Management for procurement Software, Hardware, Network
equipment and services. (Cisco, IBM)
Ü Set-up KRA/Goal Sheets, Manage Team Performance, Trainings Team
members, Drafting JD’s.
Ü Developed and maintained IT policies and procedures manuals (ISO 27001
& PAS 99 IT Security Audit)
Ü Project Plan for Email Migration from M-Daemon to Exchange 2013.
Ü Reduce IT Infrastructure Cost with open source technology, automation,
consolidation & Virtualization.
Ü Upgraded VMware Vsphere5 to 5.1 & migrate to HP Blade & IBM
Pure Flex System with V7000 storage.
Ü Initiative, Design, Implemented & Managing VMware Vsphere5.1
Virtualized Architecture(HA,DRS, FT,DPM)
Ü Integration VMware VShield with Symantec Endpoint protection appliance
(SVA).
Ü Design private cloud on VMware platform vCloud Director 5.1, Site
Recovery Manager 5.1 & vCOPS 5.6
Ü Implemented Mobile Financial Gateway Services on RHEL 5.8 Cluster with
MYSQL DB & HSM.
Ü Implemented HA Proxy (Network Load Balancer) & VSFTP, Tomcat
Apache web server for KYC enrolment.
Ü Project Plan for Migration of Financial Transaction System from SQL2k8
to SQL 2012 Cluster environment.
Ü Implemented IBM Tivoli Endpoint Manager 8.2 (Lifecycle Management
,Patching, Security, Compliance)
Ü Managing EMC AX4/5 DAE & IBM DS3950, V7000 SAN (RAID, LUN
allocation, Zoning, snapshot, clone etc.)
Ü Implemented Share point 2010 and Manage Engine for Change Request
& Service Desk.
Ü Implemented SARENA Business Manager, Request Centre, and Release
Control.
Ü Migration of Win2k3 to Win2K8R2 to Win2k12 Active Directory Services
and SQL2k5 Ent to SQL2k8 Std.
Ü Migration Symantec Endpoint Protection v11 - v12.2 & Ms-office to Open
office for Pan India rollout.
Microsoft [Jan’11 – Oct’11]
Post: SE (MSCIS Infrastructure Lead - India)
Progression Path
Ü Lead for India IT Infra projects for Microsoft Ieb, mfg & supply
chain, information solutions.
Ü Manage, Monitor, develop and support a team of SME to ensure effective
delivery and professional service to internal customers with in line OLA
& SLA’s.
Ü Lead the Tier 3 Vendor Team (Accenture) for escalation. (Azure, EMC
Storage, Network, Security, Backup)
Ü Managed EMC Storage & 2000+ servers across the Geographical Data
centre.
Ü Project Management activities viz., planning, scheduling, budgeting,
resource management.
Ü Prepare monthly IT Infra offshore services/ Projects status reports.
HSBC Invest Direct Ltd [Aug’10 –
Dec10]
Post: Manager - Data Center, Servers and Email
Infrastructure.
Progression Path
Ü Managed the day-to-day activities across the Organisation.
Ü Managing vendor relationships and responsibilities
Ü Reduce IT Cost by 15% with Data Center resizing of server, racks,
power and cooling.
Ü Deign and capacity planning with VMware Virtualized infrastructure for
consolidation of 240 Physical Servers to 36 Servers. (Windows, Solaris and
Linux.)
Ü Manage Team for DC/DR Operations, Infrastructure support.
Ü 100% uptime for Data Center.
Ü HP Eva 8100 SAN configuration for Virtualization
Ü Closing the ITO gaps of acquisition and integration with Hong Kong
Team.
Ü Preparing Project Plan, System document for Data Center Audit and
Integration rollout.
Ü Reporting and Communication with APAC Regional Data Center Managers
and ITO Head
IDBI Intech Ltd [Nov’06 - Aug10]
Client: IDBI Bank, IDBI Federal Life Insurance, IDBI
Gilts, IDBI Home Finance, IDBI Mutual Fund.
Post: Project Leader - Infrastructure (Data Center)
Progression Path
Ü 12000 sq ft. IDBI Data Center is very sophisticated and highly secure
Data Center consisting of Multi-Platform 300+ Enterprise class Production
Servers Environment. Were I am responsible for Designing, Capacity planning,
Implementation, Administration & POC for new technology products for DC.
Ü Key Member to study and formulate the Infrastructure requirements for
projects handled by IDBI Intech.
Ü Manage a team that consistently meets deadlines for new projects. Plan
and schedule the daily, weekly & monthly activities of the data center
projects.
Ü Software Licensing Management (Oracle, Microsoft, Red Hat, Symantec
etc.)
Ü Vendor management for FMS, AMC and Warranty issues with Partners.
Ü Maintain Roster & Co-ordination with out-sourced facility for cooling services,
power, BMS etc.
Ü Actively participated for DC- DR Drill & Migration Internet
Banking – Corporate, Retail, NRI and SMS etc.
Ü Installation and maintenance of Critical Banking application like
RTGS, PDONDS, CFMS, Kondor+, messaging system etc. Executing DR Drill of RBI
& CCIL application.
Ü Configured and maintained Solaris Zones, Flash, SVM, NFS
File systems.
Ü Successfully planned and Implemented & migrated Infrastructure
needs for various key projects for IDBI Bank like Cheque Truncation System
(NCR-RBI), Anti Money Laundering, Swift System to name a few.
Ü Installation and maintenance, DR Drill of RBI & CCIL application
NDS, RTGS etc on Servers.
Ü Implemented
Infosys Loan Oriented System (CRM) on win2k & 2k SQL clustering.
Ü Configure EMC clarion CX4-240 & CX3-10. (RAID, LUN allocation,
flash & snapshot etc.)
Ü Implemented Logica QPH (payment hub) on Win2k3, MQ cluster &
Oracle10g RAC.
Ü Involved in migration of IBM DS8700 140TB SAN.
Ü Design, Plan Windows 2008R2 Active Directory Services for 14k+ users
for IDBI Bank.
Ü Migration win2k domain to win2k3 for idbigilts.com
v Project Lead: Infrastructure Setup for IDBI Fortis Life
Insurance & IDBI Asset Management. (Virtualized)
Tasks involved:
Ü Vendors
Management for procurement of Hardware & Software licensing. (Microsoft,
Dell etc)
Ü Design & Implemented, Information Technology Procedures (Data
Centre)
Ü Implemented IBM DS4700 SAN setup with Zoning of SAN Switch.
Ü Implemented of AIX & Windows server for Elixir Enterprise Insurance application.
Ü Hardening of O/S UNIX & Windows server.
Ü Implementation of Call Centre Application, Acknowledgement system,
Mutual Fund Servers.
Ü Design & implemented standardized server Health Status report for
UNIX, Windows servers
Ü Implementation of Win2k3 with Active Directory (DC’s) & DNS
server, Squid proxy server etc.
Ü Implementation of Exchange Server2007 (approx 2K+ mailbox), CAS &
Hub transport Server.
Ü Configuration, Troubleshooting & Recovery of Mailbox’s & NDR
message troubleshooting.
Ü Configure SSL Certificates to Use Multiple Client
Access Servers (OWA) & Active Sync.
Ü Configure Public folder database & recovery process for Ms
Exchange 2k7SP1.
Ü Exchange server database maintenance & backups, Health checks on
daily basis Mail Queue etc
Ü Implementation of Office Share point server 2k7 with SQL2k8 Database.
Ü Plan, Design, Implemented & Managing Virtualized Redundant
Architecture for DC & DR site for win2k8R2 ADS & Exchange Server2010
server roles, oracle DB, Symantec antivirus etc on VMS for IDBI Mutual Fund.
Ü Installation, configure VMware for Vsphere4 & VCenter
Infrastructure for VMS (Windows/Linux)
Ü Design & Implemented Exchange Server2010 DAG mailbox, CAS &
Hub transport Server. Roles on VMS.
Ü Implemented & Integrated BlackBerry5.1 & Citrix XenApp Server
on VMware Site Recovery Manger.
Ü Design Symantec licensing Backup & retrieval process for VMware,
AD, Exchange, Oracle DB etc.
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Period
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Designation
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Company
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Client
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Feb’05 – June’06
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Systems Engineer
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Dixit InfoTech Pvt. Ltd
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Credit Agricole Corporate and Investment Bank
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Apr’02 – Jan’05
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Support Executive
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Centre for
Monitoring Indian Economy Pvt Ltd.
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Date of Birth
: 29th November 1982
Address
: 2430, 160th AVE, NE, Bellevue, Washington - 98008
References
: References furnished on request.
PMI ID
: 1790040