David Saldana

2225 Ascot St.

Corona, CA 92879

    (714) 357-2136                           

clientele2020@gmail.com

 

 

ITT Graduate with AA in Computer Drafting and Design; Experienced Sales/Customer Service Representative

 

OBJECTIVE: to obtain an entry level position in the field of drafting/design or a full-time position in sales, customer service or other tech-related field.

 

 

Work Experience

 

 

Sales Representative  DFX Sports & Fitness-Anaheim, CA        7/2011-12/2013

Contact retail and chain store buyers (via phone and email) to generate new business and reorders; conducting extensive research and getting in touch with various buyers through cold calls. Enter, update and track orders using MAS 90 accounting software and ACT lead database for pipeline management. Travel (in most cases, out of state) to exhibit at trade shows, where I was a key team member and go-to-guy in charge of trade show duties from setup to tear-down, handling high end equipment, TV’s, displays, banners, devices, product arrangement, audio/video, customer orders, and new business. Heavy trade show duties also included constant product demonstration throughout the entire day to various industry professionals, including (but not limited to) retail/chain store buyers, doctors/medical professionals, professional athletes, engineers, distributors, manufacturers, media, etc. Assist with travel, hotel, and trade show arrangements. Prepare and conduct interviews with sponsored professional athletes, industry professionals, etc. to be filmed and used for company media/YouTube channels, social media, and marketing purposes. Assist with graphic design and image rendering for packaging and promotions. Assist with research and development of products as well as brainstorming new ideas and troubleshooting current or potential problems. Train new hires. Handle customer service and other inquiries, from small orders to international business inquiries. Assist with audio/video while composing and compiling clips to be used at trade shows. Work hand-in-hand with the CEO, video editor, and head of research and development to help take the company to new heights.

 

 

Customer Service Rep./Sales Agent/Legal Assistant  Smith Allen-Fullerton, CA        6/2010-6/2011

Cold call clients. Promoted to Sales department within four months. Receive inbound calls. Follow up with clients in active pipeline. Implement troubleshooting, problem solving, and discovery skills along with usage of various MS Office programs. Conduct budget analysis, pull credit, and create Obtained personal information and communicated back and forth with clients via phone, fax, and e-mail. Sent legal documents for client to sign and return to me to submit to processing department. Scheduled welcome calls and followed-up with current and potential clients.

 

 

Sales Executive/Mortgage Loans     Planet Mortgage-Anaheim, CA4/2003-4/2004

 

Cold call clients. Obtain personal financial information. Crunch numbers. Research comparable properties. Pull tri-merged credit reports. Communicate via phone, fax, and e-mail. Send loan documents. Work closely with underwriting department. Manage pipeline.

 

 

Car SalesmanHardin Honda-Anaheim, CA                        10/2002-2/2003

 

Meet and greet customers. Help select vehicle. Test-drive. Get a commitment, then hand to team manager for close. Manage pipeline. Attended Sales and APB meetings regularly.             

 

 

EDUCATION: ITT Technical Institute. Anaheim, CA

Associate of Science Degree in Computer Aided Drafting and Design.

 

Candidate: June 2007

 

 

 

 

 

Technical Skills:

 

·       Mechanical – Section views, multi-view, oblique, Isometric and Auxiliary views. Knowledge of Welding, Assembly and Detail drawings, 3D Modeling, Part Creation, Dimensioning and Animation with knowledge of tolerances.

·       Architectural – Floor Plans, Roof Plans, Elevations and Blueprints.

·       Civil/GIS – Surveying, Bearing and Azimuth Units, Topographic Map Making, Site Plans, Civil Engineering, Contour Maps, Mapping Scales and Symbols, Measuring Distance and Elevations, Contour Lines, Profiles, Highway Layouts, Earthworks, and basic Geography.

·       Descriptive Geometry – Developments, Revolutions, Planes, Points and Lines, Viewing Objects and Vector Geometry.

·       3D Modeling – Mass Modeling, Space Boundaries, Wall Sections, Elevation Views, Knowledge of Generating Perspective views.

 

Courses/fields studied

·       Introduction to Design and Drafting - Introduction to graphic communication practices, the design process, manual drafting, CAD techniques, theory of geometric construction, sketching, detail drawings, various projections, auxiliary views, dimensioning, lettering, tolerances, and basic CAD procedures in relationship to the discipline, concepts, processes , and skills required by field professionals.

·       Drafting/CAD Methods - Application of graphic communications with the use of drafting tools and CAD equipment. Hands-on projects with geometric construction, various projections, sections, auxiliaries, dimensioning, sketching, detail drawing and lettering practiced and applied using both manual drafting and CAD procedures. Maintenance of CAD drawing files through use of operating system applied and stressed.

·       Architectural Drafting 1 & 2 - Introduction to the theory and practice of architectural planning and design. Fundamental design methods and practices for creating architectural drawings presented with emphasis on content of drawings and production skills. Development of floor plans, elevations, prospective projection principles of single-level building project incorporating material specifications, legal and building code requirements. Continued course required functional planning of a progressively complex project using light construction systems.

·       Rapid Visualization - Introduction to the techniques of freehand drawing and its application to technical sketching and design visualization. Exercises included drawing of two- and three-dimensional shapes and objects, spatial thinking and hand-eye coordination in relation to drafting and design practices.

·   Engineering Graphics 1 & 2 - Creation of pictorial, auxiliaries, sections, orthographic working drawings and developments, geometric dimensioning and tolerances in relation to mechanical topics. Fundamentals of weldments, threads, fasteners, springs, mechanisms and symbol libraries presented. Manual drafting and CAD techniques used in the production of working drawings. Continued course introduced layouts,

design and drafting of mechanisms and machines using shafts, gears, fasteners, bushings, bearings and           couplings. Introduced to techniques required in building solid models of assembly drawings.

·       Materials and Processes - Survey of various materials, their applications and production processes found in manufacturing and construction industries. Introduced to various construction materials, machine tools, and tooling used in many processes. Emphasis placed on terminology and function.

·       Descriptive Geometry - Study of spatial relations involving points, lines, planes and solids. Solving for points and lines of intersections of different geometries and applying analytical graphics to solve design problems.

·       Digital Information Management - Introduced to cutting-edge technology in sending/receiving graphical data in digital form. File types, conversions and transfers, web collaboration and interaction with different graphics-based information systems.

·       Civil Drafting and Introduction to GIS - Site planning, civil engineering, plot plans, contour maps, map profile, highway layout and GIS.

·       Basic Design Theory and Methods – Study of design principles and elements. Used design as a creative and practical problem-solving and analytical tool.

·       Design and Drafting Capstone Project – Development, planning, management and presentation of a drafting project from start to finish. Techniques applied to Capstone project.

·       Physical and Computer-aided 3D Modeling – Manipulation and conversion of 2D materials, conversion to 3D with space layouts, light, shadows, color and texture within backgrounds.

 

 

Management by Strengths              Chicago, IL                            November, 2003

 

Study various temperaments that all people possess (management training program organized by Argent Mortgage Company). Profiles, traits, strengths, and weaknesses are based on a survey in order to help come to better conclusions with all individuals, focusing on God-given strengths and talents, rather than weaknesses.