Michael J. Hawe

25745 Peppercorn Drive Westlake, OH, 44145

(440) 781-5219

Email: Mikehawe678@gmail.com

SUMMARY OF QUALIFICATIONS

·   Experienced implementation consultant with proven track record of delivering Salesforce.com Sales Cloud and Riskonnect risk management products for across multiple industries.  

·   Consultative approach to the design and  implementation of highly scalable Salesforce.com solutions  including custom development, Force.com IDE deployments, and platform configuration

·   Highly proficient with on-demand analytics and reporting tools ( SSRS, Tableau, Salesforce.com)

·   Integration expertise with  enterprise ETL  tools (Informatica Cloud, SSIS, Jitterbit, Apex Data Loader)

·   Certified Salesforce.com Administrator and Developer

WORK EXPERIENCE

July 2013 - PresentCleveland ClinicCleveland, Ohio

System Analyst

·   Implemented Agile and ETL processes into software development and integration processes.

·   Managed a team of 2 developers with the design, delivery, and support of a clinical trials database.

·   Provided application support, database management, and custom development for 6 clinical trial applications

·   Led

June 2012 - June 2013Deloitte Cleveland, Ohio

Salesforce.com Consultant

·   Integration lead that managed the ETL integration design, mapping, testing, delivery, and support of 35 integration points into Salesforce.com for a major financial services client.

·   Led a team of 4 consultants with the solution design and delivery of a Salesforce.com data model redesign that enabled process improvement and enhanced reporting capabilities.

 

January 2012 – June 2012Riskonnect Marietta, Georgia

Systems Consultant

Systems Consultant 

·   Configured a custom incident reporting portal using Force.com Sites, custom object creation, workflows, Apex and Visualforce programming that significantly reduced the incident reporting window.

·   Successfully delivered 3 full lifecycle implementations that replaced legacy risk management systems with proprietary Force.com risk management application suite.

 

February 2011 – December 2011Riskonnect Marietta, Georgia

Sales Analyst

Sales Analyst 

·   Generated pricing models, RFP responses, proposals, solicited requirements, and configured pre-sales solutions demonstration for an active pipeline of over 200+ prospective clients.   

·   Initiated alumni and university recruiting program for MIS and CIS majors.

 

October 2009-February 2011YMCA of Metropolitan Atlanta Atlanta, Georgia

Wellness Coach

·   Managed the training and development of 4 wellness coaches.

July 2008- July 2009  Sunera LLC Atlanta, Georgia

IT Consultant

·   Performed change control and technical operations audits related to ITGC and SOX compliance.

·   Configured roles and permissions for an SAP GRC implementation and assisted with post-implementation support for a global client with over 3300 users.

·   Developed an ACL auditing controls program that provided continuous monitoring and alerts on general ledger activity for a major real estate client.   

---

EDUCATION

May 2008  The University of Georgia Athens, Georgia

B.B.A. Management Information Systems  

---

COMMUNITY ACTIVITIES

·   Red Cross Volunteer and Blood Donor