Name: PRATHMESH VALLABH

Sr. Salesforce Developer/Administrator

Summary:

•         Around 8+ years of IT experience in software development, Over 5+ years of experience in Salesforce.com CRM that includes Administration, Configuration, Implementation, Development and Support activities.

•         Experience in designing, developing and implementing applications like Sales, Marketing, Partner Portal, and Service and Support modules.

•         Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.

•         Designed custom formula fields, field dependencies, validation rules, Workflow rules and approval processes for automated alerts, field updates and email generation according to application requirements.

•         Experience in developing Apex Classes, Apex Triggers, CSS, HTML, DHTML and JavaScript.

•         Expertise in building VisualForce Pages, Visual Force Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs, Partner Portal and Customer Portal.

•         Configured security and sharing rules at object, field, and record level for different users at different levels of organization.

•         Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per the business needs.

•         Experience in large data migrations using Data Loader, JitterBit, Informatica on Demand, SAP PI.

•         Worked on Client's CPQ Project, Salesforce integration with CPQ application.

•         Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions.

•         Hands on experience in Administration setup like manage Users, Security Controls and Data Management.

•         Experience in using Salesforce.com's Administration in Creating Roles, Profiles and Integration of customer and commerce activities with Salesforce web services.

•         Experience using apps of Salesforce like Ring Lead, Marketo, YellowFin, ClickTools.

•         Involved in CPQ to manage configuration, pricing, quoting, discounts, incentives, & proposals by using Apttus.

•         Experience with Version Controling of Code through BitBucket and GITHUB

•         Experience using Web Services using REST API, SOAP API.

•         Experienced in using software methodologies such as Waterfall and Agile.

•         A good team player with a strong work ethics, a positive attitude and ability to make the best use of resources.

•         Excellent communication, analytical, interpersonal and presentation skills.

 

 

Technical Skills:

Salesforce Technologies	Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, VisualForce Pages / Components, Apex Web services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.
Salesforce Tools	Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production),Migration Tool, SAAS, PAAS, Service Cloud, Sales cloud, Force.com Eclipse IDE Plug-in
Languages	C, C++, Java, APEX.
Web Technologies	HTML, DHTML, CSS and JavaScript, XML,
Methodologies	Agile, Scrum, SDLC
Databases	Oracle, Microsoft SQL Server, MySQL & PL/SQL
Tools/ IDE	Eclipse, SQL Rational Rose Enterprise, ER-Win,   MS Visio, My Eclipse and Force.com Eclipse IDE.
Office Tools	Microsoft Project, MS Visual Source Safe, MS Visio, MS Office
Operating Systems	UNIX, Windows XP/ VISTA/7/8/ NT/ 2000/ 2003

 

Professional Experience:

 

Role: Salesforce Developer/ Administrator

Client: Sarah Cannon Research Institute- Nashville TN             -October 2014 to Till Date

 

Sarah Cannon, the global cancer institute of Hospital Corporation of America (HCA), offers integrated cancer services with convenient access to cutting-edge therapies for those facing cancer in communities across the United States and United Kingdom.

 

Responsibilities:

•         Interacted with various business user groups and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based 'Force.com Eclipse IDE Plug-in' tool and Visual force technology.

•         Involved in creating Apex Class and Visual Force pages for RFP (Request for Proposal) and CPQ (Configure, Price and Quote) as per the business.

•         Implemented Visualforce Pages, Standard and custom Controller classes and Trigger's based on requirements gathered.

•         Integrated Informatica Address Doctor using SOAP API to Verify and Validate the Address.

•         Developed APEX triggers, classes, VisualForce Pages.

•         Used Conga merge for document generation app to create word and excel documents, attach it as a part of email communications.

•         Customized Dashboards and Reports.

•         Created and Customized the Dashboards and Reports with Salesforce PRM.

•         Used Agile methodology to achieve high performance.

•         Performed fields mapping of Salesforce and Legacy CRM systems.

•         Involved in system integration using Call Outs, Triggers and outbound messaging.

•         Performed data migration into salesforce application using APEX Dataloader through CSV files.

•         Created custom controllers implementing complex code for retrieval from Salesforce to VISUALFORCE pages.

•         Developed workflow rules and triggers using Apex for updating Users based on Location records.

•         Developed Apex class and trigger to format phone/fax/zip code in account object.

•         Created User Interfaces using HTML, CSS, AngularJS and JavaScript.

•         Developed and maintained SFDC analytical reports and Dashboards for management review.

•         Used Informatica Power Exchange for integrating the SFDC with legacy system.

•         Integrated SAP with Salesforce.com with using SOAP web services.

•         Developed mapping in multiples schema databases to load the incremental data load into dimensions.

•         Used XML serialization for interacting with the database

•         Involved in querying salesforce tables using SOQL & SOSL queries using Force.com Explorer.

•         Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).

•         Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.

•         Created Price books and also migrated the active Products from these Price books.

•         Created Workflows and Approval processes and developed validation rules.

•         Imported accounts and contacts data through Import Wizard.

•         Involved in UNIT testing and Integration testing.

 Environment: Saleforce.com platform, Apex Language, Visualforce Pages, JavaScript, APEX Dataloader , SOAP API, REST API, CSS, Workflows, Reports and Dashboards, HTML, Sandbox, Eclipse IDE Plug-in, Windows XP.

Role: Salesforce Developer/ Administrator

Client: IBM-Atlanta, GA            -February 2013 to October 2014

 

IBM International Business Machines Corporation, or IBM, is an American multinational technology & consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures & markets computer hardware & software, & offers infrastructure, hosting & consulting services in areas ranging from mainframe computers to nanotechnology.

Responsibilities:

•         Interacted with various business user groups for gathering the requirements for Salesforce        Implementation and documented the Business and Software Requirements.

•         Used field level security along with Page Layout to manage the visibility and accessibility of fields for different Profiles.

•         Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.

•         Designed, and developed the Custom Objects, Validation Rules, Page Layouts, Custom Tabs, Components, VisualForce Pages to suit to the needs of the application.

•         Developed Custom VF pages and Apex classes and have also written various visual force email templates and Implemented Bootstrap Frame work for Custom VF Pages for Optimization.

•         Built integration framework between Salesforce and Selectica for CPQ module.

•         Integrated the Web services for extracting the data from external systems to display in the pages of Salesforce.com.

•         Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

•         Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.

•         Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

•         Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.

•         Integrated the web servicesby generating the necessary stubs from the WSDL files for extraction.

•         Deployed changes from SFDC sandbox environment to Production environment using change sets and Force.com IDE tool.

•         Developed Cascading Style Sheets (CSS) for creating effects in VisualForce Pages .

•         Customized the Out of the box Lead Conversion functionality to support business requirement with a Combination of Triggers, Classes and VisualForce Pages .

•         Created custom report types, custom reports and Dashboards to meet the reporting requirements of the decision makers in the organization.

•         Implemented Test classes to support Code Coverage for deployment to production and performed smoke tests before QE Validation.

•         Involved in Data Migration Activities to handle bulk loads using APEX Dataloader .

•         Enhanced SOQL queries and Classes without hitting the governor limits.

•         Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

•         Reviewing the test cases provided by the QA team, and providing feedback.

•         Created the Workflows for automated Lead Routing, Lead Escalation, Alerts and Custom Coaching Plans.

•         Developed S-controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.

 Environment: Force.com Platform, Salesforce Unlimited Edition, Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com, SOQL/SOSL Queries, Workflow & Approvals, Visualforce Page, Controllers, Workflows, Reports, Dashboards, Informatica on Demand, Eclipse, Force.com Eclipse Plug-in, SalesForce.com sandbox data load, Email Services, Security Controls, HTML, Java Script, CSS.

 

 

Role: Salesforce Developer/ Administrator

Client: Sac Capital - Stratford, CT-March 2012- November 2012

 

Responsibilities:

•         Involved in Salesforce.com Application Setup activities, customization and implementation of the apps to match the functional needs of the organization.

•         Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.

•         Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

•         Administrated and monitored the company's Sales force CRM application. Created the Workflows for automated lead routing, lead escalation and email alert.

•         Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

•         Closely worked with Salesforce.com consultants while implementing the solutions for the requirements.

•         Created and maintained users, profiles and roles.

•         Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.

•         Involved in creation and maintenance of custom objects, tabs, fields, Record types, page layout as per business requirements.

•         Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.

•         Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects.

•         Worked with Sales force.com Reports, Dashboards and deployed several Reports using Salesforce.com platform.

•         Created Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

•         Worked with field & page layout customization for the standard objects like Account, contact and Leads.

•         Involved in customization of various VisualForce Pages for Sales force users as per requirements.

•         Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Sales force, Import Wizard, Mozilla Firefox, Internet Explorer, and Microsoft Excel.

 

 

Role: Salesforce Developer/ Administrator

Client: Markit - Andover, MA - August 2011 to February 2012

Markit is a leading global provider of financial information services. We provide products that enhance transparency, reduce risk and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies.

 

Responsibilities:

•         Serve as the point of contact for all Salesforce related issues, updates, enhancements and questions for the organization.

•         Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.

•         Maintain consistency between territory management application and SFDC accounts and leads, assuring all sales people are assigned the correct accounts and leads.

•         Built and managed custom reports for sales manager and executives.

•         Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity and Lead.

•         Maintained data cleanliness and accuracy by adding custom validation rules.

•         Implemented Chatter, Chatter desktop, created public and private groups.

•         Developed Apex Classes, Apex Triggers, Components, VisualForce Pages and Controller classes for various functional needs in the application.

•         Extensive experience in Apex/Visualforce development.

•         Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute

•         Governors and Limits.

•         Developed Apex Triggers, Apex Classes and Test Methods.

Environment: Sales Cloud, Data loader and Data management, Workflow rules and ApprovalProcesses, Custom objects, Reports and Dashboards, Partner Portal, Custom Profiles,Page Layouts, Security Settings, Data Sharing Rules.

Role: Java Developer

Client: Business Objects - Hyderabad, Andhra Pradesh, India              - April 2009 to July 2011

 

Responsibilities:

•         Responsible for writing environment setup guide for our new system.

•         Implemented MVC architecture (Struts framework) for Web tier.

•         Development of front-end screens with JSP Using Eclipse.

•         Coding for DAO Objects using JDBC (using DAO pattern).

•         XML and XSDs are used to define data formats.

•         Implemented J2EE design patterns value object singleton, DAO for the presentation tier, business tier and Integration Tier layers of the project.

•         Designed and developed excellent Logging Mechanism for each order process using Log4J.

•         Involved in writing Oracle SQL Queries.

•         Involved in Check-in and Checkout process using CVS.

•         Implemented Timeout functionalities for some components.

•         Tested the components individually using component test explorer and SoapUI.

•         Wired the components together as per the required functionality and tested them.

•         Involved in the server configurations for deploying and publishing the application.

•         Peer Review of code to ensure the functionalities implemented and coding standards followed.

Environment: Java,J2EE,Struts 1.2, DAO, Enterprise service bus, Java 1.2, EJB, Oracle, SoapUI,Log4j, XML, XSD, XSLT, Web services              .

 

Role: Java Developer

Client: Cadatasoft - Bangalore, Karnataka, India      -August 2007 to March 2009             

 

Responsibilities:

•         Developed the web pages JSP, CSS, JavaScript.

•         Developed Business logic on Java beans and setup connection with database.

•         Written Store procedures and designed the database tables.

•         Involved in the security issues of SSO.

•         Involved in the data modeling, analysis of data, creation of database schema, tables. 

•         Have worked on the development of reports and charts.

•         Parameter passing between different components in the provider objects.

•         Content Management of the Prime Sourcing Portal pages.

•         Creation of web and business components. 

Environment: Java, JSP, HTML, SQL, JavaScript, CSS and Web Sphere.

 

Education:

1 | Page