DUSHYANT JOTWANI

Phone: 408-594-9746

Email: dushyantjotwani@gmail.com

SUMMARY

• A highly motivated and result oriented IT professional with over 14 years of extensive

experience in designing and delivering articulate solutions in the Cloud and

Enterprise/On-premise domains.

• Has successfully managed and delivered mission critical projects at various Fortune

500 clients such as eBay, Sony, Lexmark International, Wells Fargo, Walgreens,

AFLAC, Juniper Networks, Applied Biosystems to name a few.

• Is highly skilled in Salesforce.com implementations and development for both Service

and Sales Clouds projects.

• Is very experienced in client co-ordination, pre-sales calls, developing blueprints,

requirement gathering, planning and budgeting, project management, onsite/offshore

team coordination and ensuring that a quality product gets delivered on-time.

• Is thoroughly familiar with the complete Software Development Life Cycle, Agile

methodology and the onsite/offshore project model.

• Has a solid experience of implementing applications in a regulated and a SOX

compliant environment.

• Is a great team player and has the ability to manage multiple projects simultaneously.

• Has excellent team management and communication skills.

• Is Salesforce and webMethods Certified.

• Won the eBay Hackathon 2012 for his idea “eBay Check-In “competing against 100

other project submissions. Won this award in both categories – the popular category

(through company-wide voting) as well as the Judges’ Category (comprising of eBay

executive panel including VP of Global IT)

TECHINCAL PROFICIENCY

• He is a Salesforce and webMethods Certified Developer.

• Has excellent skills in designing and implementing Sales and Service cloud solutions

on Force.com platform including Visualforce configuration, Apex development, Data

Migration, Integration with external systems, Workflow, Triggers, Reports, Dashboards,

etc.

• Very strong is using Project Management tools like MS Project and Smartsheets,

Dushyant Jotwani

• Has used various ETL tools like Informatica and Jitterbit extensively for integration and

data migration into Salesforce.

• Is highly skilled in designing and developing integration solutions using the

webMethods Integration Suite (v4.6, v6.1, v6.5, v7.1.2, v8.2) – webMethods

Integration Server, wM Developer, wM BPM Designer, CAF, Task Engine, wM Broker,

wM Trading Networks, Modeler, Workflow, various webMethods adapters – JDBC,

SAP, Siebel, JDE, and Oracle Apps adapters.

• Has strong experience in implementing projects using SOAP (Web Services, WSDL),

REST, XML and Flat File structures.

• Has worked extensively with various RDBMS including Oracle, MS SQL Server and

DB2 and is technically strong at writing PL/SQL queries and using various RDBMS

support tools such as SQL Developer and Toad.

• Has a good experience working with source control and bug tracking tools such as

JIRA, Remedy, CVS, Visual SourceSafe.

• Is technically adept at working with system design and architecture tools such as

Enterprise Architect and MS Visio.

SKILLS

Salesforce.com:

Sales Cloud and Service Cloud implementations, Force.com IDE (Eclipse), Apex language

(Triggers, classes, controllers), Visualforce, Workflows, Custom Objects and Custom

Settings, SOQL, CTI Integration, Validation Rules, Test classes and Code coverage, Data

Migration, Apex Dataloader, iFrame and Canvas implementations, Heroku.

webMethods Integration Platform:

webMethods Integration Server (ver 4.6, 6.1, 6.5, 7.1.2, 8x), wM Developer, BPM Designer,

BAM, wM Broker, Trading Networks, Modeler, wM Deployer, wM Workflow, Task Engine, wM

Adapters (JDBC, SAP, SWIFT, MQ, Siebel, JMS, JDE, Oracle Apps), Document Tracker.

Project Management, Support & Design Tools

MS Project, TeamTrack, Enterprise Architect, MS Visio, Remedy

RDBMS

Oracle, MS SQL Server, DB2

Development Environment: Tools, Languages and APIs

Java / J2EE / EJB / JSP / JDK / Servlets / Java Swing, WSDL (WebServices), SOAP, REST,

XML / XSL / XSLT, XMLSpy, HTML/DHTML, Eclipse, MS Visual Studio, Informatica, Jitterbit

Industry Standards for data exchange

EDI (ANSI X12 and EDIFACT), Tradacom, BAI2, SWIFT (MT101, MT900, FileAct),

Rosettanet and OAGi standards

Dushyant Jotwani

Platforms

Windows (95/98/2000/XP) and Unix (Solaris, HP-UX, AIX)

Communication Protocols

HTTP/HTTPS, FTP/sFTP, SOAP, AS2

Web Server & Java Servers

Apache, Tomcat, Microsoft IIS, JRun, Weblogic, IBM WebSphere

ACADEMIC BACKGROUND

Masters in Computer Science, Gujarat University, India

Bachelor of Science (Statistics) – Gujarat University, India

CERTIFICATION

Salesforce Certified Developer

webMethods Certified Developer

webMethods 7.x BPM Portlet and UI Development Certified

EXPERIENCE SUMMARY

Company: Appirio, San Francisco, CA.

Senior Consultant

April 2013 – Current

With annual turnover of over $200 million, Appirio, a platinum implementations partner of

Salesforce.com, helps implement Sales and Service Cloud solutions at various Fortune

clients.

As a Senior Consultant at Appirio, my job role was to be provide consulting and project

managements expertise at various stages of the project, including pre-sales calls, developing

blueprints, solution design, coordinating the configuration and development activities with the

development teams – both onsite (Indianapolis) and offshore (India), helping with code

review, testing and deployment.

I was fortunate to be a part of huge Salesforce implementation projects at clients such as

Sony, Wells Fargo, Plantronics, Intrawest, Stryker, eBay, etc.

Environment: Salesforce.com platform, Force.com IDE, Apex Language (Triggers,

Controllers, Classes), Visualforce, Configurations, Page Layouts, Profiles and

Security, Sales Cloud and Service Cloud implementations, Workflow, Validation Rules,

Custom Objects, Custom Settings, Test Classes and Code Coverage, Data Migration,

Dushyant Jotwani

Salesforce Integrations using SOAP and REST protocols, Webservices (WSDL), Data

Migration, Oracle, SQL Server, Informatica, Jitterbit, Heroku, Cybersource, RYAN

Solutions, CTI Integration, SharePoint.

Responsibilities:

• Provide Consulting and Project Management expertise to define and implement Sales and

Service Cloud projects using Salesforce.com

• Involved with pre-sales calls, developing blueprints and POCs, resource planning,

Requirement Gathering and System Design.

• Coordinating onsite and offshore development teams and activities.

• Involved with code development and unit testing whenever required.

• Helping with code review, testing and deployment.

• Coordinating User Acceptance Testing and bug fixes.

• Mentoring the team and helping with orientation of new members.

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Company: eBay Inc., San Jose, CA

Senior Consultant

July 2011 – April 2013

Responsible for leading and mentoring a team of Developers for various Cloud and onpremise

projects for the HR Business Unit at eBay. One of the principal projects was a major

revamping of the HR Case Management proprietary system onto Salesforce Case

Management. This was implemented company-wide to handle HR related cases with future

plans of including other Business Orgs as well

Another big project was to revamp the HR Onboarding process and integration with 3rd party

SaaS vendors (SilkRoad/RedCarpet and ATS/BrassRing) for processing of job requisitions

and employee onboarding forms.

Won the eBay Hackathon 2012 for my idea “eBay Check-In “competing against 100 other

project submissions. Won this award in both categories – the popular category (through

company-wide voting) as well as the Judges’ Category (comprising of eBay executive panel

including VP of Global IT)

Environment: Force.com, Salesforce, Case Management, Apex Development (Triggers,

Classes, Controllers), Workflow, SilkRoad/RedCarpet, Applicant Tracking

System/BrassRing. webMethods Integration Server, wM Developer, wM Trading

Networks, SAP IDocs/RFC/BAPI, wM SWIFT Adapter, Oracle, Web Services (WSDL),

SOAP, PL/SQL, XML, XSD, XSLT, XMLSpy, MS Project, CVS

Responsibilities:

• Gathering requirements and understanding the processes from the business users.

• Designing the architecture of the system.

Dushyant Jotwani

• Documenting the Requirements, Functional Specifications and Design Specifications.

• Working with 3rd party vendors and coordinating the integration efforts.

• Mentoring the developers and coordinating code reviews.

• Creating POCs and presentations for demonstrating the functionality of wM Trading

Networks to the business.

• Helping with product testing and bug-fixing.

• Documenting the maintenance and user manuals.

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Company: Millenniumsoft, Inc, Arlington, VA

Integration Architect

Feb 2008 – July 2011

As an Integration Architect, helped design and implement integration solutions at various

clients such as Cargill, Applied Biosystems, IBM, Sony Electronics, etc.

The projects included integrations with SAP, Oracle, EDI interfaces, Salesforce, 3rd party

vendors using WSDLs, etc. across the different business orgs – HR, Finance, Manufacturing,

etc.

Environment: webMethods Integration Server, wM Developer, wM Broker, wM Trading

Networks, SAP IDocs/RFC/BAPI, EDI (ANSI X12, EDIFACT), Salesforce integrations, wM

SWIFT Adapter, BAI2 and FIX file format, MQ Adapter, Oracle, Web Services (WSDL),

SOAP, PL/SQL, XML, XSD, XSLT, XMLSpy, MS Project, Active Directory/LDAP,

webMethods Cluster Environment, GXS, CVS.

Responsibilities:

• Requirement gathering and understanding the processes from the business users.

• Designing the architecture of the system.

• Documenting the Requirements, Functional Specifications and Design Specifications.

• Working with external partners on data integration strategy.

• Coordinating the efforts of development teams (onsite and offshore).

• Involved with code development and unit testing.

• Mentoring the developers and coordinating code reviews.

• Helping with product testing and bug-fixing.

• Documenting the maintenance and user manuals.

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Company: USP LLC, Tampa, FL

Integration Lead

Jan 2005 - Feb 2008

Dushyant Jotwani

As an Integration Lead, helped design and develop integration solutions at various clients

such as Lexmark, Juniper Networks, Bluecoat Systems, etc.

The projects included integrations with Siebel, SAP, Oracle, EDI interfaces, 3rd party vendors

using WSDLs, etc. across the different business orgs – HR, Finance, Manufacturing, etc.

Environment: webMethods Integration Server, wM Developer, wM Broker, wM Trading

Networks, SAP IDocs/RFC/BAPI, EDI (ANSI X12, EDIFACT), Salesforce integrations, wM

SWIFT Adapter, BAI2 and FIX file format, MQ Adapter, Oracle, Web Services (WSDL),

SOAP, PL/SQL, XML, XSD, XSLT, XMLSpy, MS Project, Active Directory/LDAP,

webMethods Cluster Environment, GXS, CVS.

Responsibilities:

• Requirement gathering and understanding the processes from the business users.

• Designing the architecture of the system.

• Documenting the Requirements, Functional Specifications and Design Specifications.

• Hands-on code development and unit testing

• Coordinating the efforts of development teams (onsite and offshore).

• Mentoring the developers and coordinating code reviews.

• Helping with product testing and bug-fixing.

• Documenting the maintenance and user manuals.

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FCS Business Solutions, Charlotte, NC

Integration Developer

May 2002 – Dec 2004

Worked as a webMethods Consultant as part of Software AG’s Professional Services team at

various Fortune 500 clients such as Walgreens, AFLAC, Sony Pictures, PACTIV, etc.

The projects included integrations between SAP and Mainframe systems, implementing

Single Sign On (SSO) for wM Workflow, automating the invoicing process, improving

warehouse management and logistics by automating the various processes for the client.

Environment: webMethods Integration Server 4.6/6.x, webMethods- Developer, Modeler,

Monitor, webMethods Trading Networks, Broker, wM Workflow, webMethods cluster

environment, EDI, Apache, Tomcat, SAP Adapter, RFCs, IDOCs, Flat File Schema, Oracle,

WebSphere Application Server, Java/J2EE, Custom Workflow APIs, XML, XSD, XSLT,

XMLSpy, CIDX, ebXML, EDI, WMDB package, DB2, WindowsNT, HP-UX, Workflow,

Microsoft IIS

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Dushyant Jotwani