Michael A. DeMeglio

1853 Old College Circle

Wake Forest, NC 27587

(919) 453-0523

michael.demeglio@gmail.com

Education

University of Delaware

Bachelor of Science – Business Administration

GPA 3.67

Graduated Cum Laude 1994

Certified Salesforce.com Developer – Sept 2011

Professional Experience

Red Hat - Raleigh, NC

Salesforce.com Developer (contract)

● Design and build custom Force.com solutions on the Salesforce.com Partner Portal

platform.

● Develop custom solutions using Visualforce pages / controllers, triggers, workflow,

and approval processes in an agile environment.

● Participate in all facets of agile sprint cycle, work closely with business units to

define requirements and provide level of effort / sizing metrics.

● Troubleshoot and resolve production issues in concert with 2nd tier support team.

● Demonstrate new functionality to team and business unit on bi-weekly cycle.

Jensyn Integration Services - Wilmington, NC

SVP Software Development

Sept 2013 - Dec 2013

● Lead the development efforts of custom Force.com applications for customers

across a variety of industries.

● Develop Force.com custom solutions using Apex, Visualforce, SOQL, the

Force.com API, and JQuery.

● Primary technical contact for end customers and project management.

Responsible for scoping solutions and providing the technical design and

development oversight of large projects.

● Design data models based on in-depth customer requirements gathering and

migrate / cleanse customer data using tools like the Force.com Data Loader,

Jitterbit, and other tools.

● Interface with NCino / Live Oak Bank technical staff on core product

installation, configuration, and customization.

Lulu.com - Raleigh, NC

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Feb 2013 – Sept 2013

Dec 2013 - Present

Salesforce.com Developer / Administrator

● Serve as technical architect to design and build external integrations using web

services to share Sales and Service cloud data with 3rd

party vendors.

● Design / build automated integrations using Jitterbit to move data between Lulu

enterprise systems and partner remote systems.

● Salesforce customizations for Service and Sales Cloud, including triggers, custom

application development, Batch/Scheduled Apex jobs, 3rd

party API integrations,

custom Visualforce pages / controller development and external system

integration.

● Pipeline management / Business process development. Working with the Executive

leadership team to define business and sales pipeline management processes.

● Training – provided training to the Sales and Marketing teams on all facets of

pipeline management and tracking. Worked closely with the Customer Voice

(Support) team on case management and workflow processes.

● Marketing automation – worked closely with Marketing management to define the

lead management and campaign tracking needs of the organization and develop a

unified process that was carefully documented and evangelized.

ChannelAdvisor, Corp - Morrisville, NC

Sr. Salesforce.com Developer

August 2005 – Feb 2013

● Architect/design/build custom internal Salesforce.com applications to manage

corporate processes.

● Provide architectural guidance to team on Salesforce.com and internal application

integration projects.

● Design and code applications which enforce corporate processes with custom

Visualforce controllers, controller extensions, wizards, workflow rules, approval

processes and Apex triggers with goal of 100% unit test coverage for all custom

code.

● Develop integrations with legacy systems using ETL tools such as CastIron, SSIS,

Data Loader, and DBAmp.

● Integrate enterprise systems with Salesforce.com using the Salesforce.com API

with technologies like .Net, PHP, and Ruby on Rails.

Enterprise Integration Engineer

● Solid experience with Enterprise Integration tools / technologies as well as ETL

tools.

● Work closely with internal departments and vendors to integrate enterprise

systems using off-the-shelf and custom developed solutions.

● Conduct requirements gathering sessions, develop project plans, identify risks,

establish use case scenarios, create test and release plans, code, and deploy

custom in-house integration services.

● Provide mentoring and team building expertise to junior staff members.

● Serve as technical lead for developer group and technical liaison with clients and

vendors.

Convention Data Services, Bourne, MA

June 2003 – July 2005

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Manager of Application Development

● Managed team of 10 developers, independent contractors, network engineers, and

database administrators.

● Elected to the Departmental Leadership Team to represent the IT organization and

coordinate with other departments in achieving established corporate goals and determine

governance policies.

● Provided strategic, project management, and day-to-day operational management with

recruit/hire/fire responsibilities.

● Provided product management vision to transform disparate applications into a scalable

and reliable platform.

● Established and trained developers on source control, unit testing, and debugging

practices that ensure multiple developers are able to co-develop, test, stage, and deploy

applications in a secure and stable environment.

● Work directly with CDS customers to develop and refine application requirements as well

as determining project scope and defining project deliverables and milestones.

AMR Research, Boston, MA

2003

Manager of Application Development

● Led the AMR Development organization comprised of software engineers, QA test

engineers, and web designers/developers.

● Provided code / design reviews as well as individual training curriculums for each member

of the team based upon the needs of the organization and personal aspirations of each

individual.

● Provided project management for technical staff for several concurrent long-term projects

involving multiple resources and departments. Typical project durations ranged from one

week to multiple months.

● Work closely with Sales and Marketing to define the next generation of AMR’s content

portal and internal search engine design.

● Create team building and developer skill-building initiatives to achieve MCSD certifications

for development staff engineers.

● Work closely with the HR team to recruit and interview applicants for various technical and

staff positions.

Milton Caterpillar, Milford, MA

Software Specialist

June 1996 - March 2000

● Developed project plans for the implementation of the Caterpillar Service Information

System for all branches in New England and New York as well as authorized Marine and

Truck Engine dealerships.

● Provided field support of all Caterpillar software to Milton’s Authorized Dealer network of

earthmoving, marine, and truck dealers.

● Trained and supported dealership personnel as well as customers and authorized dealers

on Caterpillar diagnostic tools and procedures.

● Designed custom applications for managing technician training curriculum, course

enrollment, and certification as well as inventory management solutions for the Milton

Electric Power Generation (EPG) group.

Earthmoving Field Service Supervisor

● Worked closely with Caterpillar customers to develop Preventative Maintenance programs,

schedule field service work, resolve warranty disputes, and coordinate the delivery and

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May 2000 ­ July

assembly of equipment at remote job sites.

● Provided project management for the transportation and on-site assembly of complex

custom application equipment for scrap iron industry customers involving multi-million dollar

equipment and multiple man-month duration projects.

● Selected to provide field management for Caterpillar’s Onsite Preventative Maintenance

pilot program, hiring mechanics, and working closely with both internal and external groups

to define the programs data acquisition and reporting requirements.

● Managed the daily activities of 15 field service technicians in 3 branch locations and two

work shifts.

Ransome Caterpillar, Bensalem, PA

Earthmoving Shop Foreman

January 1994 to June 1996

● Managed four Caterpillar Earthmoving service shops with 24/7 operations,

● Coordinated new equipment preparation and delivery with Sales organization.

● Provided research for custom solutions involving hydraulic attachments and extreme

service (iron mill, forestry) duty modifications.

● Primary operational contact for non-Caterpillar relationships with John Henry Rock Drills,

Viper Screeners, Mustang skidsteers.

● Coordinated transportation, cranes and rigging for large equipment deliveries.

● Responsible for all project management activities and quality initiatives across all four

service facilities.

● Maintained a close working relationship with union members and leadership in the

development and supervision of 30+ mechanics.

● Planned and implemented numerous quality initiatives as well as the enforcement of OSHA

health and safety guidelines to maintain compliance levels at all times.

Technology Summary

Below is a summary of some of the tools / technologies I’ve used in my previous roles

either in production systems applications, proof of concept models, or one-off

customer/internal applications. While I’ve used many technologies over the years, the

tools below represent those I’ve used most recently and am able to pick up and use

immediately with little to no retraining.

● Salesforce.com development (triggers, apex, Visual Force)

● ASP.Net / C# / IIS

● LAMP (Linux, Apache, MySQL, PHP)

● C#

● Perl/CGI

● PostgreSQL

● Ruby on Rails, Python

● Subversion, Git

● SQL Server

● Visual Basic

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● VBScript / JavaScript / AJAX

● Visual Studio .Net

● Eclipse

● Sublime / Mavens Mate

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