Joseph Contreras

2 Forest Drive ¨ Johnston, RI 02919 ¨ jscontreras@cox.net ¨ 401-699-9235

Software management and Enterprise/SOLUTIONS ARCHITECT

Software Development Leader with solid and Progressive Experience in All Facets of Software Business Systems Application, Program and Project Management; and Business Systems Strategic Planning.

•    Repeated success in leading the development, delivery, maintenance, and support of software products and projects

•    Adept in maturing projects & organizations to improve quality, delivery accuracy, productivity, and effectiveness through process improvements initiates such as Lean Six Sigma and Kaizen events

•    Skilled in collaborating with all levels of the organization to drive key initiatives and achieve business objectives

AREAS OF EXPERTISE&KNOWLedge

§ Software Architecture (SDLC) § Project Development Life Cycle (PDLC) § Analytical and Problem Solver § Program Management, ITIL § SaaS Data Center Management

§ Offshore Management § Spanish § Business Strategic Planning § Hands-On Leadership

§ Test Planning § SOA Architecture § Enterprise Architecture § Business Development § TOGAF Framework

 

Citizens Bank, Cranston, RI4/2015- Present

Consultant – Sr. Solution Architect

Technologies utilized:

ASP.NET 3.5 – 4.x(C#/VB.NET), SQL Server 2008 R2, JavaScript, OOP, AngularJS, JQuery UI, RESTful Services, Design Patterns, Entity Framework 6x, Solution Architecture Framework (SAF), UML (Visio), IIS 6x, HTML5, CSS3,DHTML, SharePoint 2013, Bootstrap, Tomcat, JAVA,OBIEE

 

The Lead Solution Architect and subject matter expert (SME) for a car loan enterprise system.  Ensuring the environments for the system are functioning properly (working with operations).  Translate business requirements into technical solution designs allowing the vendor a clear roadmap for enhancing or adding new functionality.  Providing subject matter expertise for the Business Line and advising on best options for solutions.  Built a release management process cutting down the deployment time from 8 hours to 2 hours based on best release management practices.  Building a strategic roadmap that provides a timeline for the system’s main project and integration points.

 

 

TACO, Inc. Cranston, RI5/2014 – 2/2015

Consultant – Sr. Solutions Architect

Technologies utilized:

ASP.NET 3.5 – 4.x(C#/VB.NET), SQL Server 2008 R2, JavaScript, OOP, AngularJS, JQuery UI, RESTful Services, Design Patterns, Entity Framework 6x, Solution Architecture Framework (SAF), UML (Visio), IIS 6x, HTML5, CSS3,DHTML, AGILE/Scrum, SharePoint 2010, Bootstrap, Phonegap framework

Designing architectural solutions for a Web rebate marketing system and Web product item tracking system that will allow TACO to effectively payout rebates to TACO’s vendor partner and reduce manually processes by 35%.  Translating business requirements into detailed architectures, designs and programming.  Utilizing the RUP (Rational Unified Process) methodology for the business solution and utilizing Angular.JS (Client MV*, SPA), RESTful Services (C#/WEB API) ENTITY FRAMEWORK and SQL Server 2008 for building the systems.  Mentoring junior level resources.

·   Utilized T-SQL to build stored procedures in SQL Server 2008 R2

·   Build SSIS packages to migrate data between Taco partners and Taco

 

 

 

 

 

MEDICAL SPECIALTIES DISTRIBUTORS, Stoughton, MA1/2013 – 5/2014

Manager of Software Development & Process Improvement

Technologies utilized:

ASP.NET 3.5-4.x (C#/VB.NET), SQL Server 2012, JavaScript, OOP, RESTful Services, Design Patterns, Entity Framework 6x, Solution Architecture Framework, WCF, Domain Model Architecture, MS-Project, Salesforce, UML (Visio), Lean Process, TOGAF Modeling, IIS 7x, HTML5, CSS3, EPICOR P21, SOAP,DHTML

Managed 3 senior developers by defining and overseeing all development activities, costs, and code quality.  Management responsibility for 4+ MSD software products.  Built a best of practice development environment (using VS2013/SQL Server 2012/C#).  Acted as the technical architect for Salesforce system. 

Acted as the Program Manager for all MSD business software projects.  Worked closely with clients and Senior Management in defining project scope/deliverables through the use of UI wireframes, UX processes, PDLC-SDLC, leveraging Kaizen events and reverse engineering techniques. As a direct result of using these strategies project on-time delivery increased by 50%.

Built all software architectural artifacts (design specs, business requirements, test plans, implementation plans) that allowed for completion of projects within the allocated project schedule.

Achievements

§ Established best practices for PDLC/SDLC

§ Part of the MSD group that implemented Salesforce by defining strategic vision, building business processes for Salesforce utilization, defining sales metrics through Salesforce

§ Lead the integration of several Salesforce projects, managing business and vendors in defining business requirements, building the solution architect documents (SDLC) and successfully defining and implementing project deliverables 

§ Created an Enterprise architectural Framework (using TOGAF methodologies) that provided a companywide technical roadmap

§ Program Manager/Enterprise Architect of the FedEx implementation project that had a cost savings of $2 million annually.  Orchestrated business rules and processes through the use of ITIL/TOGAF methodologies.  Leverage the EPICOR P21 ERP system for order handling.  Led the design of various C# adapters for integration with the ERP system

§ Created Steering Committee for Project Portfolio Management.  Allowing high visibility of MSD’s project prioritization to Senior Management

§ Increased systems functionality and improved end-user processes in the Oncology e-Commerce workspace resulted in a annually $5M revenue increase

§ Successfully designed and implemented a Sales Ordering System that integrated with Salesforce allowing monthly sales increase of over $1 Million leveraging SF components such as Jitterbit

§ Reduce IT Tickets by 95% through effective planning and prioritization and establishing a technical support framework

 

COVIDIEN, Mansfield, MA1/2012 – 1/2013

Sr. Solutions Software Architect

Technologies utilized:

ASP.NET 3.5-4.x (C#/VB.NET), SQL Server 2012, JavaScript, OOP, RESTful Services, Design Patterns, Entity Framework 6x, Solution Architecture Framework, WCF, Domain Model Architecture, MS-Project, UML (Visio), Oracle 11i, LightSwitch, Oracle XML, Tomcat, IIS 7x, Agile, DHTML

Managed 4 consultants and led development, implementation, and modification of federal-regulated programs to meet user needs and comply with internal standards and guidelines. Managed and led complex analysis for regulated programming projects and design.  Increased project delivery by 50% and streamlined processes by reprogramming complex modules to improve performance and providing thorough design specifications.

 

ASTONISH RESULTS, Warwick, RI2008 - 2011

Director of Software Development

Technologies utilized:

ASP.NET 3.5-4.x(C#/VB.NET), SQL Server 2008 R2, JavaScript, OOP, RESTful Services, Design Patterns, Solution Architecture Framework, WCF, Domain Model Architecture, MS-Project, UML (Visio), Lean Process, SaaS, Agile, SEO/SEM, SOAP,DHMTL

Designed, architected, and led a team of 15-20 software engineers and web designers to build two software CRM products utilized by 750+ customers. Created all architectural artifacts and strategized to achieve short- and long-term goals to enable the company’s success. Provided ownership and technical vision and direction for the company by architecting Windows/LINUX Server Infrastructure and SOA Enterprise Architecture for disparate systems. Planned and managed a multi-million dollar data center. Designed and implemented internal security policies and procedures. Performed as Scrum Master and oversaw Content Management Systems.

Achievements

·   Chairperson of the Leadership Committee

·   Created a trust and expertise-based reference stream that grew the company from 20 customers to over 500 in just two years by providing a service solution business model

·   Trained managers and staff on process improvement using Lean Six Sigma methodologies

·   The two new products accounted for a 10% increase in customer sales and increased efficiency in tracking leads and making critical business decisions

·   Migrated to SaaS Infrastructure to reduce costs and maintenance

·   Designed a product providing high scalability, ease of use, capability to handle millions of leads, and an SOA infrastructure allowing integration into legacy systems.

·   Designed and created AR-CDI (Consumer Date Integration), allowing CRM products to communicate with Astonish products, eliminating double entry and providing real-time transaction handling

 

JS SOLUTIONS CORPORATION1994 – 2012

President – Senior Solutions Architect Consultant

Technologies utilized:

ASP.NET 3.5-4.0 (C#/VB.NET), SQL Server 2012, JavaScript, OOP, RESTful Services, Design Patterns, Entity Framework 6x, Solution Architecture Framework, WCF, Domain Model Architecture, MS-Project, UML (Visio), Oracle 11i, LightSwitch, Oracle XML, MS-Access, Lean Process, Agile, IIS 6-7x, HTML5, CSS3,DHTML

Provided business systems solutions and process improvement in IS strategy, Program Management, Enterprise Architecture, Workplace Technology and Collaboration, Disaster Recovery Planning, and Business Process Improvement. Implemented Lean Six Sigma DMAIC strategies to establish best practices.

Achievements

·   Designed ERP data store Web Reporting System, allowing departments of Rolls-Royce Naval Marine to effectively analyze data inputs from the Multi+ ERP system

·   Recreated a sales reporting program in ASP with SQL Server backend, enabling sales force to track sales activity throughout the year (Pfizer, Groton CT)

·   Developed web application to track critical HR data, allowing business management to track and scope the importance of given projects (Vertex Pharmaceuticals, Cambridge MA)

·   Created MDF Web application which allowed the marketing group to track invoice spending for six geographies, improving analysis of marketing programs (Compaq)

 

Bachelor of Science, Marketing/Finance, Rhode Island College, Providence, RI

 

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