Project: Salesforce Satellite/Role: Solution Architect

Nov 2015 – current

Client: Mizuho Bank

Employer: Fujitsu America

·  Evaluated current Salesforce usage, design and processes. Defined strategy for future development and migration.

·  Defined strategy for increasing usage and user adaption of Salesforce, worked with stakeholders from various departments on onboarding initiatives.

·  Developed architecture and solution for integrating Salesforce with multiple internal and external systems to exchange data and eliminate manual processes.

·  Worked with business users and stakeholders in identifying data, transformation and business processes to be automated and optimized. Translated requirements into technical design documents.

·  Defined scope, deliverables and success criteria, worked with Mizuho IT team to clarify their role and get their support for the project.

·  Defined Data Governance processes, documented best practices. Established guidelines to integrate new systems in future within the framework designed.

·  Technology Used: Salesforce, Jitterbit ETL, Oracle, SQL Server

Project: Transcend/Role: Solution Architect

Sep 2014 – Oct 2015

Client  : Canon USA

Employer: Fujitsu America

·  Developed design and architecture for setting up Cloud Marketplace, for offering internal and vendor services to different customer segments, on subscription pricing model.

·  Assisted with product evaluation, defined the technology stack and development strategy. Presented solution to senior management to get their buy-in and support.

·  Defined scope and service delivery roadmap.

·  Integrated internal systems into the solution to support license generation (custom development), billing and invoicing (ERP), contract management and customer management (Salesforce).

·  Created framework to define and launch new services easily, maintain and govern.

·  Collaborated with system and data owners in identifying source of data corruption, data cleansing and defining governance model.

·  Designed Salesforce org to support marketing, sales and product management to manage customer and subscription data, contract management and auto renewal.

·  Designed Force.com sites for customers and dealers to access required data.

·  Lead project team of 12 professionals, Received Customer Satisfaction rating 10/10.

·  Tools & Technology: Salesforce.com, Apex, Fujitsu FCIP, REST, JSON, Oracle, SSO

Project: HR, CAM/Role: Solution Architect

Oct 2013 – Aug 2014

Client  : Denso USA, Detroit

Employer: Fujitsu America

·  Pre-sales support, developed fitment analysis and PoC.

·  Defined as-is and target state, conducted gap analysis, documented business processes.

·  Resource planning, effort and cost estimation, WBS, communication & delivery management.

·  Application architecture design, Impact analysis on existing systems and data modeling.

·  Lead development team, managed communication with client and stakeholders.

·  HR Process cycle time reduced from 2 weeks to 2 days.

·  Workflow automation resulted in better visibility, reduced manual work and improved compliance.

·  Technology Used: Fujitsu Interstage BPM, Web Services, XML, Lotus Notes

Project: iTShop/Role: Solution Architect

Dec 2012 – Jun 2013

Client  : Boehringer Ingelheim, Germany/Stamford, CT, USA

Employer: Fujitsu America

·  Analyzed existing processes, conducted workshop with users and stakeholders, identified areas of improvement and optimization and developed roadmap to migration.

·  Architecture and design, lead the team of six to successful implementation and migration.

·  Documented best practices and defined governance process, conducted user training.

·  Process Improvement resulted in more streamlined and simpler processes, overall more than 60% reduction in process flows and maintenance effort reduced significantly.

·  Technology Used: Fujitsu Interstage BPM, Web Services, Java, XML

Project: Account Workflow//Role: Solution Architect

Jan 2012 – Sep 2012

Client   : UBS Investment Bank, London/ Jersey City

Employer: Fujitsu America

·  Evaluated BPM and process strategy at Enterprise level, evaluated current design and implementation. Reviewed Client Onboarding, Master Files, Data Management Inbox, DMAC and RKYC processes.

·  Discussed technical and business issues faced by stakeholders with the existing processes and identified areas of improvement. Reengineered processes, made architectural improvements.

·  Helped setup best practices, guidelines, on-going improvements and governance model.

·  Integrated with iLog for complex business rules/policy management.

·  Separated process data and business data, defined guidelines on data modeling, storage and data life-cycle.

·  Performance improved many times after redesign, maintenance effort reduced significantly.

·  Tools & Technology: Fujitsu Interstage BPM, IBM JRules, Web Serivces, SOAP, Oracle, Java, XML

Project: Colocation/Role: Solution Architect

Feb 2011 – Jul 2011

Client   : Bell Mobility, Canada

Employer: Fujitsu America

·  Pre-sales, PoC development, RFP

·  Lead requirement discussions, documentation and scope definition.

·  Prepared project, resource and communication plan.

·  Designed process models, architecture, integration, and Analytics reports.

·  Managed project team in distributed development environment and delivery.

·  Tools & Technology: Fujitsu Interstage BPM, Java.

Project: Multiple projects/Role: Sr. Consultant

Jul 2008 – Oct 2009

Client   : Bank of America

Employer: Fujitsu America

·  Lead the process automation effort across multiple divisions and projects.

·  Designed overall architecture, technical design and data model. Documented best practices for process automation and reengineering.

·  Evaluated impact on internal systems, designed integrations, designed custom user console for task management and tracking processes.

·  Installation, configuration and setup, Process modeling and implementation.

·  Designed unified interface for users to perform tasks and administer.

·  Tools & Technology: Fujitsu Interstage BPM, Java, Web Services, SOAP, JSF.

Project: POS Alerts/Role: Business Rules Architect

Sep 2007 – May 2008

Client   : Target, USA

Employer: Universal Infotech

·  Discussion with users, requirement gathering, rules discovery and definition for generating POS alerts.

·  Designed Rule Repository, Business Object Model, Rule Services.

·  Architecture Design, deployment architecture and strategy, maintenance governance.

·  Integration with external Web Services and .NET applications.

·  Rule maintenance Process, Version Management and runtime updates.

·  Tools & Technology: Fujitsu Interstage BPM, Java.

Project: iCORE/Role: Business Rules Architect

Nov 2006 – Aug 2007

Client   : Capital One Financials, USA

Employer: Wipro Technology

·  Rule harvesting, grouping, documenting and designing BOM.

·  Designed Rule Engine infrastructure, rules management, deployment, Rule Services.

·  Designed web application, UI framework, Logging, exception handling.

·  Designed and Implemented Rule Maintenance Process, versioning and access control.

·  Integrated with external systems using java web services.

Project: BTN and Strategy/Role: Tech Lead

Sep2003 – Dec 2005

Client   : Transco (National Grid)

Employer: Wipro Technology

•                                This project was initiated to phase out all disparate systems currently being used, and use the new application as one stop shop to access information, maintain the network and help them take critical business decisions.
•                                Developed high level design artifacts using Rational Rose for BTN (Balance the Network) and Strategy Modules.
•                                Developed complex components, EJBs, JSP web pages, integrated with other components.
•                                Co-ordination with onsite team, code and design reviews, performance tuning

·  Build management, scripting, packaging, leading team of 15 developers as technical lead.

·  Defect tracking, build, delivery and production support, performance tuning for various functionalities.

Project: E-Alerts/Role: Sr. Developer

Dec 2002 – Jul 2003

Client   : Chase Bank

Employer: Wipro Technology

·  Developing JSP pages, EJBs for adding new features

·  Design and development of E-Alerts functionality

Project: TTSH/Role: Sr. Developer

Jan 2001 – Dec 2002

Client   : Tan Tok Seng Hospital (TTSH), Singapore

Employer: MphasiS BFL LTD

·  Member of EDSS (Electronic Discharge Summary & Support) team; designed and developed various components and functionalities.

·  Integrated with all other modules to generate the discharge summary.

·  Designed UI using Swing Applets and MCF thin client framework.

·  Developed EJBs and DAOs, writing queries and testing and Integration.

·  Developed common reusable components, managed build and deployment.