James N. Frerichs, Jr.

                                                                          Atlanta, Georgia 30022    

  jnfrerichs@hotmail.com 770.337.2007

Technology professional with significant experience over multiple platforms, including connected and smart home, fiber optical networks, systems integration, planning, engineering, product and sales support on applications, management systems, operations and network design.

 

Proven ability to:

·   Identify customer needs ·   Develop relationships and build teams ·   Solve complex problems

·   Communicate at all levels effectively ·   Meet deadlines and achieve goals consistently ·   Manage multiple diverse projects concurrently

 

 

 

Professional Experiences

 

Hitachi Communications Technologies America, Inc., Atlanta, Georgia             

Senior Sales/Integration Engineer                                                                                                                 2006-2014

·               Managed successful, timely deployment of Open Source Gateway Alliance (OSGi, OSGi.org) software product for the connected/smart home market with multiple internal and external partners. Deployment included development of management systems, design of specific applications for end user, integration of product into client interface and networks and comprehensive testing.

Ø       Established a system integration lab, testing third party hardware and software applications.  Designed and tested multiple connected home/smart home configurations. System integration team leader for product pilots, trials, and the launch of new product features and functionality, from proof of concept to field ready product offerings.  Presented findings to management to determine if products were ready for full system integration testing, final result was a general available (GA) product.

Ø       Solved product operation and installation issues directly with client field technical support team, during field testing and product trials.

Ø       Evaluated performance data and produced competitive analyses for sales and product management teams.

Ø       Developed feature specification documents and primary interface with for system verification and technical writing teams.

·               Provided company-wide technical sales support for fiber-to-the-home (FTTH) products.

Ø       Drove sales and resolved technical and service issues through presentations, on-site visits, webinars, technical forums, users groups and trade shows.

Application Skills:

Open Source Gateway Imitative (OSGi, OSGi.org), Smart Home devices: Wi-Fi, Z-Wave, ZigBee, Passive Working knowledge of Java Script and command line interface. Optical Networks, i.e. GPON, GePON, RFoG.

 

Quest Controls, Atlanta, Georgia                                                                                                                      2004-2006                                                                                     

Senior Sales Engineer

·               Managed sales and service functions in newly established nine-state region for designer-manufacturer of energy management control systems. Products included environmental alarms, controls and testing devices for the telecommunications market.

Ø       Designed and implemented sales strategy for assigned region, including the establishment of relationships with major accounts such as ATT and Cox Communications.

 

Byers Engineering, Atlanta, Georgia                                                                                                                        2003-2004

Outside Plant Engineer

·               Managed outside plant (OSP) engineering services for aggressive deployment of FTTH by a Regional Bell Operating Company (RBOC).

Ø       Evaluated engineering methods and procedures for improvement of work flow. Interfaced between RBOC and OSP Engineering for timely and efficient implementation of recommendations to work flow processes. Recommendations reduced total engineering time by 25%.

Ø       Configured fiber designs for multistate area. Completed all assigned tasks on time with zero rejection rate by client’s OSP engineering review team.

 

 

Paceon (Mitsubishi), Atlanta, Georgia 2000-2003

Director - Network Applications

·   Delivered company-wide staff support for broadband Passive Optical Network (PON) product line for fiber-to-the-business (FTTB) and deployment. Designed solutions for client network cases. Identified customer needs and issues and focused resources on specific customer requirements.

Ø       Established technical and operational requirements for methods and procedures development and client training. Provided company with accurate insight into client and enhanced value to customer.

Ø       Managed company-wide program team, directing product integration and implementation processes from laboratory to field trial to first office application to general availability. Successfully deployed product while in compliance with TR008, GR303, FSAN, ITU and IEEE standards.

Ø       Directed interdepartmental project team that researched and selected a value-added reseller (VAR) surpassing standards established by customer and by project team.

Ø       Co-chaired Engineering task force in TL9000 certification process. Certification achieved.

Ø       Managed all aspects of Operation Systems Modifications for the Integration of Network Elements (OSMINE) with Telcordia Technologies. Project completed at 10% under budget of $1.5 million.

 

Additional Relevant Experiences

 

ATT/Southwestern Bell Telephone Company, Saint Louis, Missouri                           

Area Manager- Outside Plant Planning Support

·         Technical staff support to Outside Plant Planning, Engineering and Construction in 13 States.

Ø       Introduced Passive Optical Network (PON) deployment strategy for FTTB and FTTH to field Engineering and Construction. Designed methods, procedures and training, driving strategy integration budgeted at $250 million.

Ø       Designed methods and procedures for and consulted technically with OSP Planning, Engineering and Construction in areas of transport, PON, Synchronous Optical Networks (SONET), fiber and Central Office interfaces. Maintained operational consistency between departments and drove resolution of client issues.

Ø       Served as direct resource to SBC-TRI (Technology Resources, Inc.)/ATT Labs during feasibility studies of new technologies, including FTTH. “Real world” expertise used by SBC-TRI to make sound decisions and most profitable use of technologies.

 

Manager- Network Planning, Engineering Design

·         Planned, implemented and managed fiber loop routes, SONET diverse rings, transport for ATM and other data services for eastern half of Missouri. Area contained approximately 60 central offices and 600,000 business voice and data circuits. Major clients included Anheuser-Busch Companies, Inc., Enterprise Rent-A-Car and MasterCard International, Inc. Subject matter expert on fiber networks and configurations.

Ø       Maximized system and budget efficiency. Assured network protection for customers with high capacity bandwidth. Strategically placed 600 fiber diverse SONET rings. 

Ø       Developed costs, feasibility studies and serving plans for customers requesting broadband transport. Increased profitability for company and efficiencies for customer.

Ø      Solved broadband transport problems and made onsite contacts to resolve customer-specific issues.  Resolutions drove revenue growth of 10% and maintenance savings of more than 15%.

Ø      Coordinated deployment of voice, data and video transport equipment internally and with the Vatican, Offices of President and Vice-President of United States and all Media, during Papal visit and two Presidential debates. Resulted in timely delivery of services at non-traditional sites with zero failures, while maintaining area network.

Ø        Directed project teams comprised of OSP engineering, network operations, sales and construction personnel. Established relationships with key employees of utilities and of the City of Saint Louis to promote responsiveness to needs of customers and company.

 

Education

Bachelor of Science, Business Administration; University of Missouri-St Louis, St. Louis, Missouri.

 

Military

Honorable Discharge; United States Navy (Reserve).

                                                                     

Applications Skills

Fujitsu, including SONET Loop and interoffice network products. Alcatel and ATM products. Microsoft Windows Word, Excel, PowerPoint, Project, Visio, SAP (Client). SONET and ATM applications; and transport planning and capacity management. MapInfo, Arcinfo and DesignCad. FACS, Digital Loop Electronics,