Military Leader: 10+ years as a Soldier and Leader in the United States Army.

I received high acknowledgements for supporting military and civilian operations by demonstrating successful management abilities, while providing high-quality competence. I have a proven ability to be an excellent communicator with a great skill to interact with all levels of management and staff, equipped with well-defined leadership, analytical and problem-solving skills.

 

 

advanced technical research• infrastructure• maintenance systems• Leadership • management• inventory control• physical security systems• Warehouse • regulatory compliance & standards • organization • networking techniques

 

Ø      ACTIVE US/NATO SECRET SECURITY CLEARANCE

 

Wireless Design Field Technician

 

·   Provides technical support to Apple’s Engineering teams that are responsible for evaluating the overall management in the field before, during and after testing network devices.

·   Responsible for evaluating data collection using various world-wide networks to update Apple’s iPad, iPhone and iPod.

 

Government Contractor Site Manager/OSP Lead

 

·   Provides general direction to subordinate employees for complex training and educational programs for OSP Technicians.

·   Planned and orchestrated multiple field projects encompassing inspection, repair, and testing of major systems, subsystems, assemblies and components.

·   Analyzed and monitored mechanical processes and data, implementing continuous process improvement strategies, facilitating project synergy, and providing comprehensive reports and recommendations to resolve diverse operational issues.

·   Advises on administrative policies and procedures, technical problems, priorities and methods.

·   Provides technical input for development of FTTH, LAN and WAN for Network Cabling Infrastructure.

·   Support team members with troubleshooting procedures and policies for government users while accessing government networks.

·   Perform classroom lectures, technical support and conducts demonstrative exercises on Information Management Office to civilians and facility personnel.

ISP/OSP Specialist Supervisor

 

·   Direct supervision over all OSP Technicians assigned to team.

·   Manage the installation, operation and performances regarding network cable system to include copper pair cable, single-mode and multi-mode fiber.

·   Direct color code knowledge including basic 25 pair, binder groups, super units, T568A and T568B.

·   Cable connector installation to include RJ45, RJ11, 710 splice modules, patch panels, unicam connectors and 3M Hot Melt connectors.

·   Documented maintenance records as well as updating ticketing system for all work orders.

·   Created training program for all employees and accounted for the overall progress of each team member.

·   Perform daily system monitoring and verifying the integrity of all hardware devices connected to Network Cable Infrastructure.

·   Installed and maintained telephone station equipment including Copper Cross Connect Box, DSN and VOIP phones.

·   Performed installation and troubleshooting techniques located in Fiber Distribution Hubs (FDH), Technical Control Facilities (TCF), Main Distribution Node (MDN) and Area Distribution Node (ADN) installing 110 blocks, 66 blocks, and cisco switch equipment and various servers.

·   Worked in confined space and climb communication poles to conduct maintenance level operation on cable systems.

·   Maintain and troubleshoot fiber cable systems using an OTDR and a variety of Fluke Equipment.

·   Supervised employees in inventory processes.

·   Recorded documents and entered timesheets for employees using files on Microsoft Excel.

·   Responsible for supervising and managing the reception, storage, and shipping of all equipment.

·   Electrical Construction Diploma

·   HVAC Diploma

·   Richard Arnold High School Diploma (2001)

·   Cable System Installer Certification

·   3M Fiber Termination and Fusion Splicing Certification

·   Confined Space Training

·   US Army Signal Corps, Basic Installers Course (BIC), Ft. Huachuca, AZ, 2004

·   Principals of Fiber Optics/Copper splicing Course, Ft Gordon, GA 2010

·   Advance Combat Training Course, Ft Gordon, GA (2002)

·   Color Code Course (2004)

·   Computer user Security training (certification of completion) (2005)

 

 

 

Microsoft (Word, Excel, PowerPoint, and Outlook) Excellent •Organizational Skills• Typing Proficiency: 45 WPM

 

HARDWARE SUPPORT

Compaq/Dell/HP-PC Desktops, Laptops, Servers

HP Laser and Inkjet Printers

CISCO Hubs/Switches/ Routers

VOIP/VTC

 

 

 

 

                                               PROFESSIONAL REFERENCES

 

 

 

 

·   Andrew Wilson (404) 263-9458 mrandrewjr@yahoo.com

·   Charles McConico (737) 210-2034 cmcc0n@aol.com

·   Preston Johnson (916) 320-4139 preston.jay@gmail.com